Kotar recovered data from a very damaged drive. It took them a while and couple of tries to get…read moreit, but the point is that they stuck with it. It took months and I think ​they even developed new tools to get more data. It was a mess. ​They were true to their word and recovered project data that would have taken me ​months to reproduce. I think other services would have given up. Robert does really care. (Back up your data now!)​. Minus half a star for infrequent communication.

Kotar recovered all of my data from a badly burnt and water damaged external hard drive. It was my…read moreonly digital archive of family photos, financial files, work history, etc. after a house fire. Kotar stuck with a difficult recovery, never giving up, and successfully recovered ALL of my files. I am so grateful I found this local business that did such an amazing job.

Just had another experience with Sal and he did not disappoint! Sal quoted a super reasonable price…read moreand called it "an easy data recovery job". He completed it in just a few days and I couldn't be happier with his work. Definitely recommend Sal and East Bay Computer Services!

Sal rescued me after Staples attempted to transfer the data from my old PC to a new one, making a…read moremess out of the files. Sal walked me thru transferring the data myself using an external drive over the phone...and I didn't even know him at this point. He later came to the house and completed the set up of the new PC. He thoroughly explained everything he was doing and answered all my questions. Exceptional customer service at a very reasonable cost. Highly recommend Sal for your computer needs.

I have a samsung galaxy phone. For weeks it had been freezing and displaying an error message: UI…read moresystem keeps stopping. After a while my phone shut down completely. I came to EFX not expecting anything. I figured my phone was done, but figured i'd at least try and see. I was greeted by Fernando. He is a very nice guy. He explained to me my options. Fortunately, he was able to get my phone back up and running for a good price IMO. The shop wasn't busy when I arrived so it only took about 30min. He did recommend I get a new phone. Something I already assumed. I recommend his shop! The service is good and the turnaround time is pretty fast. Way better than shipping your item somewhere to be fixed.

Best place to fix your pc, my pc was little too difficult to fix since I have faced with colossal…read moreof times crashing pc once entered the games. They diagnosed mine for free without taking any charge for it, I would love to come back this amazing place again once I meet serious trouble with my computer and would tip for them for their hardwork

Highly recommend!!! Jane is so friendly and explained all that was involved in recovering data off…read morea damaged thumb drive. She is very honest in her estimating. The work was done fast too. Same day repair! She's now in my contacts so I can recommend Johnson Computer to my friends when needed

Very nice customer service and kept it honest and real! I…read morebroke the power receptacle off the motherboard of my Apple iPod Classic 5.5 and needed someone who can micro-solder. Because it's a deceive they don't specialize in, I was told they can guarantee their work, but not the entire device working. It was exactly what I needed! While waiting, another customer came in with an issue on her laptop. She was told very quickly the price and was recommended to put that money to a new device instead. I trust their judgement and skill!

I had a pretty bad damage to my SD card. It was way too old. (I've had it for like 12years) I tried…read moreto use different devices (PC, Mac, iPad and camera etc) and card readers and none of the devices would even show/recognize my card! None of the data recovery softwares worked either. After I sent to this place, they opened up the case of SD and I got lots of the data recovered! I really appreciate their help. The process was very convenient too! Highly recommended!

This team is AMAZING! I went to another business to transfer contents from one laptop to a second…read moreone but they really messed it up. They referred me to Five Star for the fix and the result was just what I needed: perfectly executed in a short amount of time. The staff is really nice, helpful and communicative. While I hope I don't ever need to recover data again, at least I know where I'll go -- directly to Five Star!

Professional & friendly: full transparency and look forward to doing business in the future!read more

iPhone screen wasn't working after it fell and charging port was bent, fixed both fast and well,…read morethanks!

Absolutely excellent service! The owner is so kind, skilled, and professional. My two laptops were…read morefixed quickly, and any parts that needed replacing were done on site, which made the entire experience easy and stress-free. Expert-level work with care and precision. Reliable long-lasting results. You can truly feel how much they care about their customers. The best place for electronic and device repair -- highly recommend!

Purchased this 1 TB hard drive priced similar to a brand new one. Shop did not disclose this…read moreproduct was used as I found all of someone's personal files including financial documents and photos. Highly advise not taking your computer here for your privacy safety and also ripped me off.

One of my external hard drives got corrupted, so I took the risk of sending my HD in for analysis…read more I will say, that recovery was EXCESSIVELY EXPENSIVE. They called me over the phone and gave me an estimate of $200-$1000 for my specific repairs, but when they finally did a full analysis, the estimate shot up to $1400! I was quite shocked and I declined on that offer. Thankfully the rep who was in contact with me the whole time spoke to his manager and we were able to get the price down to about $1000. I still think the service was expensive and it seems that all data recovery services are banking on your desperation and sentimental value of your files. But if you can somehow look past that, they were extremely fast with recovering my data, the rep I had was very kind, understanding and fast to respond to my questions, and all my files are working just fine now. I was a little annoyed that I had to pay for the new HD the files were shipped back on, but it's whatever at this point. I've since invested in a heftier backup system. It's safer, cheaper, and more secure in the long run.

Quick response to have a FREE evaluation. I was asked to drop it off at a random computer store…read morethat felt way too sketchy. It was just going to be shipped out from there which I could have done if they provided me a shipping label. There was no communication about transit or where in the process of evaluating my hard drive was. I eventually heard back 5 days later that it had arrived. I heard back again 2 days later that it was not going to be recoverable. That sucks, but not their fault. What is their fault is that now I have to pay $40 to get my hard drive back. They only allow for a 2day or express shipping. It's not a free evaluation if you are forcing me to pay you give me back my hard drive.

A rude, softskills-lacking, blonde long hair man assisted me (presumably the owner) - handled my…read moreharddrive with very little care (rough, especially for a disk drive). He wanted to charge me $200 just to try a few recovery software. And was not confident that he would be able to recover the files. Don't waste your time! I ended up running a recovery app from the AppStore ($49) and got my files back on my own. Don't let this prick jerk you around! Responding to Phillip: I don't see how my review is childish, but I do agree that we can let the reviews speak for themselves. Looks like the "rude technician" is not an isolated feedback, and your response is a perfect example. Perhaps you could spend time working on improving your softskills then to call an honest feedback childish. Good luck.

I've come here before and they did great work on my iPhone. Came here to replace my iwatch screen…read moreand they fix it but NEVER gave me the disclaimer that the watch was no longer water proof. I jumped into the shower as I usually do with my iwatch and afterwards it stopped working. I would have never put it near any water if they would have given me that information. That was also never disclosed when I took the watch to get repaired. They just told me it's fixable and everything will work after replacing the screen. They apologized for not disclosing that it wasn't waterproof and acknowledged their mistake, but now I have a completely broken watch. On top of that they wouldn't refund me for the service and parts $160. They just gave me $50 back. Overall, I spent over $100 so they can completely break my iwatch. I do NOT recommend getting any of your watches repaired.

I needed to have my Lenovo laptop touch screen replaced, and collected quotes from different repair…read moreservices. Ken's Tech Repair was the most affordable for me. I brought my laptop to him, and he immediately ordered the screen replacement, which arrived in a few days. Then he repaired it the same day it arrived, and we arranged for me to pick it up in the morning. I'm so glad he finished fixing my laptop in time before spring semester started, as I needed my laptop for class. I'll definitely go to him for any laptop repairs!

Ken did a great job. Better Microsoft version then the stock version the computer came with from…read morethe factory. Easier an simpler to use. Worth the price I paid to fix and upgrade.