Spending time with friends at Restoration Hardware - RH Restaurant at Yountville Amazing service by Nick. RH Bellini Prosecco, Peach Puree Crispy Artichokes, potatoes, rosemary, lemon aioli Di Stefano Burrata, charred peppers, aged balsamic, basil, charred ciabatta Prosciutto & Delice Board, strawberry preserves, grapes, warm baguette Truffle fries & French fries RH Burger, American cheese, pickles, onion, dijonnaise Mulholland Drive Salad, iceberg lettuce, romaine, grilled chicken, egg, beets, tomatoes, cheddar, smoked bacon, avocado, balsamic vinaigrette A must visit place. Very affordable too. read more

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Definitely get the shaved ribeye French dip. Yasir was very friendly and always has a great menu recommendation. 10/10 would dine again.

This is our furniture Mecca This is our favorite furniture store and what a great location in Marin County! Everything about the store is so beautiful! read more

We purchased a very large quantity of outdoor metal furniture in 2009 from when RH was on University. Over the years, there's been quite a lot of chipping, so I went to the store to find out how to get it fixed, since we were told this expensive furniture came with a lifetime warranty (the purchase price was about $13,000, and those are 2009 dollars!) After a long wait, I was finally put in touch with Matt MaGill. I gave him the original receipt, explained the situation, and he promised he'd discuss it with his team and get back to me. Over the course of the week, I had to keep checking in with him repeatedly to get a response. He finally wound up saying they weren't going to do a single thing for me; he only suggested I contact a repair shop and pay them to fix it. I was pretty stunned, so I suggested as a compromise he give me some kind of discount so I can purchase new cushions for the furniture to at least make it look better. In spite of repeated requests, he simply ignored the email without the courtesy of a reply. Suffice it so say, I will NEVER be going business with RH again. VERY disappointing, particularly since I bought so much of their stuff in the past. read more

Yasir was so amazing and had the best recommendations :) the crème brûlée was amazing such a great Christmas Eve dinner the lobster was fantastic with the warm butter and the cheese read more

This is one of the most gorgeous venues in the area. Even on a cloudy rainy day, the chandelier sparkle, and the indoor trees are beautiful. Seating is comfy, the wait staff is impeccable. I have never had a bad meal here, and it just always feels like the best place for camaraderie and good times. read more

Great design, but cheap materials. The dining table base rusted an unremovable stain onto my carpet with just a little dampness. The chairs' finish is already wearing through after a few years of minimal use, and the fabric is substandard. To their credit, they did send me another table base and a crew to install it, but the damage to the carpet was irreversible. read more

The friendly service was exceptional! Caroline offered me a bottle of water when I walked in with a friendly and professional attitude. She also took the time to help me solve a design lighting problem. Great experience! read more

Food was great and also server Tem! So nice and kind to us every time we come in. Great food and exceptional service!

The customer service was deplorable!!!! Salesperson remained seated on a sofa at the far end of the store upon our entry; acted as if it was a burden to even attempt a minimal greeting. The sales person with whom we encountered was arrogant and dismissive! The store was empty of customers. We were interested in purchasing bedroom appointments, furniture and other items, but after the dismissive and curt demeanor of the salesperson, we will NEVER waste our time in that establishment nor our money. Maybe rather than sell Restoration Hardware, they first RESTORE customer relations so folks don't leave with hard feelings. read more

Gorgeous goods ! Great service . Big , big new store just opened . Spacious and airy . Well made furnishings, displayed so artfully . They really offer a lot of services w drapery & upholstery . I love the tones and textures . Also , fabulous patio choices . Have to take some interior Picts . Mall fairly empty . People taking mask and social D seriously. Outdoor mall , only 1/3 of stores are open currently. Check it out !:) read more

Restoration Hardware - Imposing ! But inviting - Home Decor Near Me - Corte Madera, California

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My mother and I were in the area shopping and decided to stop by RH for a drink around 2pm on a Tuesday. As we entered the rooftop terrace, we were met with a very rude female hostess, who appeared to not be in the best of moods. We were not greeted, but got "Do you have a reservation?" We told her no, but we would be fine sitting outside with a drink, as we did not need a table in the dining area. She told us we could wait 45 mins. Then a gentleman worker came up and asked "what's going on?" We told him what we asked for and he said we could go to the bar for only beer, wine or coffee. We walked out. Definitely a different experience than the visit to RH in Napa. Great customer service at that location. The Corte Madera store needs some work on their customer service. read more

This place is such a vibe. Wish you could do a reservation for more than 6 people. Would love to do a bigger work dinner here. The outside of the building is gorgeous and I literally see them taking the rocks outside every morning. Very well kept building. read more

Restoration Hardware - Home Decor Near Me - Corte Madera, California

#buyerbeware I am super annoyed with Restoration Hardware. After spending $3000 on a "solid wood" table, the top vener gummed up with regular wear and tear. I am so sad I didn't take a picture of that! It looked terrible, so we had to cover it with a table cloth. They would not replace it even though we notified them within 30 days of purchasing. They said it was not defective, but our fault for damaging the table. The problem was that the table continued to be damaged by just placing plates and utensils on it. They also recommended a repair kit, which we purchased, but was completely useless. So we decided to refinish it, Since we thought it was solid wood. We should have been able to stand down a layer or two and get to something that we could stain. Instead we spent hours of standing through multiple veneers to get through to the very last layer, which is pieces of plywood put together and not solid wood. I am super disappointed in Restoration Hardware because they are not an inexpensive brand and I thought they were higher quality, but clearly they are not. So frustrating. #restorationhardware #homeimprovement #refinishedfurniture read more

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I have been trying not to chew on it, but my service at the Corte Madeira RH was nothing short of horrible Friday. I went there to select three (yes, three) bathroom cabinets. The first person I asked about bathroom cabinets was confused. Once I repeated ,"bathroom cabinets", she told me, No, they didn't have the cabinets on display. They recommend people look online. What? She then proceeded to disappear rather than finding me someone to help. I decided to leave, but the very helpful young man in the front responded beautifully when I told him how frustrated I was. Unfortunately, he sent someone to help me who was very unhelpful. She couldn't even explain how two samples of the same marble were COMPLETELY different. One was cream and beige, the other was black and white. Same marble type (it had to be a mistake). She just said she couldn't explain it. When I asked how I could order it if I had no idea what it would look like, she just said she didn't know what she could tell me. The Restaurant, on the other hand, was perfection. Great food. Great service and beautiful decor. read more

I am fit to be tied. I am a member of Restoration Hardware's Members Program. I have received better pricing on several purchases of furniture, and home goods. Recently I wanted to change my couch pillow covers. I ordered a set that looked beautiful online. Unfortunately the color was not as accurately shown in photos, and did not provide the contrast I required for the look I wanted to achieve. I naively called Customer Service so they could send me a return shipper. Come to find out, I would have to pay for return shipping myself. Really??? I was just to busy to drive to their closest retail location, so I bit the bullet and paid $37.68 (had to pay to insure package contents adequately) for the pleasure of trying them out in my lovely home. Buyer be ware...I guess I failed this test. I am evaluating further purchases, and my Members Program participation. read more

Low quality furniture with deceptive and expensive set up crew. Spent a fortune on what I thought would be a very nice desk only to detect manifest defect, where one of the legs was conspicuously not flush, protruding and creating risk of snags. This is in sharp contrast to the high quality and ethical product and service I have received from Williams Sonoma and affiliated brands - the two companies delivered on the same afternoon and the quality and professionalism was night and day. RH these days is clearly a restaurant company with furniture quality and customer service a drastic afterthought read more

I saw the Restoration Hardware sign and actually looked forward to walking in. It immediately went downhill from there. This is not anything like the original RH down south. No real hardware choices to be found anywhere. All mass produced hardware of designer styles of sort, and minimal options? This was not vaguely close to the original store, with actual vintage and antique hardware and fixtures, where you could find hard to find details to complete your remodeling project. I also walked through every room in this retail shop and not one person said hello or even engaged me as a customer, absolutely no customer service. Mass produced overpriced fixtures, poor customer service, it's amazing the size of this brick and mortar store and it seems to miss the mark completely of what it was supposed to represent. Disappointing. 2 Stars - shop elsewhere unless you just like to waste $$ 00545 read more

Met a friend for a drink and small bites. The restaurant is stunning. The views or Mt. Tam are so perfect during sunset. The staff was very helpful and the food was good. Not a ton of options and Marin prices but overall I love this place. read more

Restoration Hardware - Home Decor Near Me - Corte Madera, California

The worst service I have ever encountered. And it was the manager! When I asked for assistance with chandeliers, he pointed me in the direction. Rude and very unfriendly! I was shopping for a design client and talk about a missed opportunity! No wonder the Yelp reviews are so low! Considering the luxury of the showroom one would expect luxury service. Put down your IPads and give genuine customer service. I hope Gary Friedman reads this review because that manager is not a brand ambassador for your company. I will most likely never shop in the Corte Madera location again. Appalling read more

The price of merchandise at RH does not translate to quality. We ordered an entire house full of furniture after a massive remodel. The cloud sectional arrived with a hole in the fabric, but not noticed immediately as this is a vacation home and we were not there for the delivery. Also, after only 6 months of part time use, the corners of the sectional are beginning to collapse. The aviator chairs arrived with 2 different types of material in the seating area, one extremely firm, the other very soft. When this was noticed, we were informed this was not returnable. Obviously, a customer would not order different firmnesses. There is quality to be had elsewhere with the back up of customer service, not to be had here. read more

I just purchased a table online after first visiting the Corte Madera store because the saleswoman was beyond rude. Maybe it was that I was only interested in one piece of furniture or that I asked where most of the furniture is made (Answer: CHINA!!) She dismissed my interest in the table and didn't even look up from her iPad to say "bye". Once home I bought the table online hoping that it's not poorly built crap by outsourced cheap labor. When paying $$$$ I expect that I'm buying well-made pieces built by skilled American or European craftspeople as is the case with Room & Board, Crate & Barrel, etc. Fingers crossed. read more

Super cute and elegant. Food didn't taste as good as the place looked. Service was alright. It was a good first time experience .

This review has to do with automatic renewal of Membership: Hey, do you have RH membership? They auto renew without your permission - and when you go to cancel it, they don't cancel it until NEXT year, charging you another $108. Also they try to bill your card for 3 cents which triggered a FRAUD alert from our bank and they were set to cancel our card. UNBELIEVABLE. And to make matters worse we got a text message in the middle of the night, it woke me up (phone in other room but heard it) and it actually fell off the table from the buzzing sound and we thought someone was in the house. I called RH, and they did say they would refund my $. But really this is bad business practice. I explained this to the customer service rep and she said they get lots of complaints like this. But clearly their auto renewal of membership is profitable for them and they are not about to change it. read more

I was told by another RH that this RH is huge and would have the furniture that I was deciding on. It is a goal of mine to sit in things before buying them. So we drove 80 miles to visit this store. When we walked around the store, I noticed that, by practicing symmetry in design, they utilize the same furniture in multiple rooms. By doing so, they showcased a limited selection of furniture. The store is big. However, the lack of diversity in their selections left out many furniture pieces. So we drove 80 miles and left with a feeling they need better designers. read more

Your products and customer service are garbage. I ordered a $613.98 item which arrived defected - I sent it back for an exchange via UPS (even with a tracking #) and RH is telling me that it is lost and the location cannot be tracked. You would not issue me a refund or an exchange. I hope your business gets overtaken by your competitors - clearly, how you handled this is all wrong and the customer service is the worst I've ever experienced. I will inform all my family and friends of this horrible experience and stay clear of your store and products. read more

I walked into the new RH and spent a long time looking at furniture and bedding. I walked through every single room in the building, passed by several sales people who were not engaged with customers, and yet not a single employee greeted me nor asked if I needed help. Not even the man in the entryway area who I assume is the "greeter"- he acted as if I were invisible. I was ready to make a purchase but felt so slighted, I walked over to Crate and Barrel in the same mall where the employee was very friendly and helpful. This new huge version of RH feels very cold and pretentious. When I enter a store, an employee should greet me, and after some browsing, an employee should ask if I'd like help. read more

We way overpaid for some standing lamps and sconces. All of them had very cheap sockets. Half of them broke within a year. Never going back there. read more

As an interior designer you would think I'd feel at ease in a furniture showroom, however ever time I've gone in to a RH store (today included) the sales associates are extremely condescending and not helpful. At any other showroom they welcome you, ask about your project, and actually want to help you find what you need for a client. With the prices and quality of their furniture, you would think they would want to build relationships with designers as they could be lifetime clients who bring them business on a regular basis. read more

This is my second review of this store in Corte Madera. I went in again to give it another try. ( I have to drive to the gallery at the design center in SF instead because they actually treat you nicely there). This time someone actually asked me if I needed help! But after she sat down with me she did not take her eyes off of her computer screen to help me decide on fabrics that would go with the furniture that I had already purchased. Here I am a customer wanting to spend more money at their store but the sales person made me feel like I was taking up her precious time. Every time I go in here they look at me like I am a creature from the black lagoon!! I just don't understand this attitude that the sales people have in here. Get it together and make your customers feel comfortable and welcome and help them out so they can spend money in your store! read more

If this isn't the definition of aspirational, then I don't know what is. Yea, this place is $$$$, some of it comically so, but we bit the bullet and bought some "investment pieces" to furnish our new house. (Whoever came up with that phrase clearly didn't understand that the furniture is a depreciating asset.) I think they need more salespeople here, as I felt like we had to wait a really long time for someone to be available and we almost left. I was surprised at their lack of knowledge of the products, turning to the website to answer most questions (so I guess we could have saved ourselves a trip and done that at home). But the service was better than their SOMA location, where we went for an interior design consultation and they never followed up with their recommendation. I guess there's no motivation to if they don't work on commission. Oh well, that made it easier to avoid handing over our life savings to buy things I never knew I needed. The best thing about this store is the lack of cash registers. I love handing over my goods or returns and relaxing on a ridiculous comfy couch while one of the associates processes it. It definitely feels like you're being waited on in their posh little store. read more

I have bought a LOT of stuff over the past year from RH (at the store, online and at the outlet). This review is for the Corte Madera store specifically and is really a 4.5, but I am rolling it up to a 5 for consistent good service. Customer Service (4.5/5) Very patient with my questions (even the stupid ones) and were happy to exchange stuff that arrived when I was not completely happy with it. RH customer service over the phone have also been great when following up on order. My only small gripe is that there were definitely times where it was a long wait to speak to one of the designers in the store (one visit, pre-COVID, had over an hour wait). Having said that, when you do speak to a designer, they take full care of you and you do not feel rushed. Designer (4.5/5) The designer I worked with was pretty good (but not great - see my Arhaus review for comparison) in terms of bringing ideas to the table, but was definitely more than willing to help in any way she could. She also offered a discount to us because we had incurred a fire, which she did not have to do and genuinely made a huge difference for us when having to replace so much furniture. Delivery (4.5/5) Deliveries and assembly of furniture were generally professional, efficient and timely. Took away all of the packaging and listened to my directions (delivery to my place can be challenging due to a tight entrance and stairway). There was one delivery team (out of about 7 deliveries) with a over-eager team member that resulted in marked walls. There was one piece of furniture that took 7 months to deliver (due to COVID), so overall giving them a 4.5. read more

I bought an Asbury Train Rack style shelf for my downstairs half-bathroom from RH. I've always enjoyed the look and quality of their stuff - but I've never bought anything for myself of consequence from - it's always been gift cards from there for my Brother's family (I bought a stainless steel telescoping backscratcher from the Tysons Corner Center RH location for myself years ago! :-) ) The shelf has a shiny brushed nickel finish to it with a towel rack beneath it - my downstairs bathroom has zero storage space - so this addition gives me a place to place a couple of baskets of bathroom supplies. http://www.restorationhardware.com/rh/catalog/product/product.jsp?productId=prod1330016&navAction=jump&navCount=2 I bought the shelf through the RH web site and had it shipped directly to me! read more

I MOSTLY love this store (read with Billy Crystals voice in Princess Bride) I just went there, and during the holidays you would think they would have a plethora of cool, vintage offerings to stocking stuff! It seemed a bit overrun with "Techie" electro gadget type gobbldy goop. I did fall in love with a few items- A tiny portable espresso maker, The Board games, Clue was so "neato" and the Puppets are stellar! Any child would be too happy with a set of those charming guys, and might I add... better off using a few brain cells for creative play as well! Restoration Hardware the rest of the year is a Staple to find great items for yourself, or gifts. read more

Restoration Hardware - Home Decor Near Me - Corte Madera, California

Overall, this is a nice version of a RH store. It doesn't have everything but that's quite alright. I don't need to see every single item they offer. They have gigantic catalogs for that. We were in over the weekend (8/19/18) and remembered that this store is just nice to walk around in and get ideas sometimes. I've always received great service at this location whether I buy something or not. There's always been someone nearby to ask a question and they're quick to help. I'm really looking forward to their new building that's being built directly across from where they're located now in Corte Madera. It will be a stunning place to showcase more of their items. read more

Jerry Lewis and Jasmine wrapped protected and generally acted as is I paid really money for my pieces of furniture and helped me load it in truck and trailer like pros using every inch well considering safety as well as the potential for any shifting or fiction! Thank you RH for hiring and training such great staff!!! read more

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2pm lunch reservation and it's close to 215and we are still waiting for table. they can't tell us when our table is ready. great system RH, hope the food is worth the wait. so far, staff isn't friendly and they can't help us. read more

What a mess! They have spent so much money on beautiful products, presentation and design. We purchased a new modern house in Kentfield, CA. We selected RH to furnish the entire 5,000 feet home. We were assigned a designer. He ended up not really listening to our needs. Items didn't fit. The outdoor furniture was different colors. It goes on and on. read more

I purchased a sectional sofa, dining table and upholstered bed 3 years ago . The down sofa has completely caved in and when I spoke to customer service they said that this was normal wear. Seriously, the sofa was thousands of dollars and it barely lasts 3 years! They also told me that after someone sits on it the cushions should be taken off, stood on end and fluffed. So disappointed that they have chosen to not recognize the problem with their product read more

Restoration Hardware - Normal wear? - Home Decor Near Me - Corte Madera, California

My quest for decorating my apartment brought me here, among other places. Restoration hardware isn't for the faint of finance. You're coming here for quality goods at double the cost of what you'll find at other retailers. One of the things that's kind of annoying is ordering from RH. If it's a catalog only item, even if you have it shipped to the store, they'll charge you for shipping. You'd expect that at a high end retailer like this, they'd find a way to make your shopping experience easier. Nevertheless, I did order a 3 sconce bathroom lighting fixture. Ironically, I got it to match the other furniture in the bathroom, which came directly from China, at a tenth of the cost. I'm hoping it will be absolutely awesome once it's installed. I may bump my review up another star if it is. read more