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    Crate & Barrel

    2.8 (88 reviews)
    Closed • 10:00 am - 8:00 pm

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    Alina N.

    Big fan of C&B. When I built my house from the ground up, I furnished it with a lot of C&B because their products are classic. I was so happy to see they sell SMEG and I splurged on this cream SMEG set! I've honestly never been more happy making coffee, toast, tea and smoothies. The little joy it brings daily is worth it. The associates were very helpful and careful in packaging my items.

    This is about half of the file I have trying to resolve the fraud charges.
    Helen H.

    Warning Fraud. Do not sign up for a Crate and barrel card at this store. I signed up for one on January 16, 2020. The very next day, fraudulent charges in excess of $1,400 were made to my account. The charges were made through their Naperville, Illinois store. I found out when I received my first bill. I called the fraud hotline. They promised to take care of it. I still received charges in March and called again. Synchrony Bank sent a fraud form and I filled it out then sent it back. I still got charged in April and now in May. What a disaster and total waste of my time. It's an inside scam. The clerk tells you that you get all these great things with the card when in actuality, she's working with the clerk in Naperville to steal from customers. Don't do it. Don't go to the store. They are very persuasive. They will steal from you.

    Made in the USA!
    William M.

    I've been to several C&B. This is the best so far. Why? First, the single story layout is great, with the furniture on one side and the kitchen items on the other side. Second, the kitchen items are nicely displayed and although they have a lot, it does not seem crowded or overstocked. There are the colorful seasonal Items interspersed with the basic items in a logical and attractive fashion. Third, the staff is helpful; more specifically, available if you need them but no pressure and no "hovering" or "following" which, unfortunately, I did experience at another nearby store, which I will not name here, but which is known for really nice items that are pricey. Anyway, this C&B is great and I highly recommend it!!

    I bought that sheep skin fluffy rug/throw. Really soft and high quality! I bought the medium sized one and it was perfect!

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    28 days ago

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    11 months ago

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    3 months ago

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    2 years ago

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    7 months ago

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    6 years ago

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    5 years ago

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    3 years ago

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    2 years ago

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    8 years ago

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    4 years ago

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    7 years ago

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    5 years ago

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    5 years ago

    All my purchases is wonderful, except the yukon dining table quality is not there !! The finishing of the table is not smooth!!!

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    7 years ago

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    Page 1 of 3

    Ask the Community - Crate & Barrel

    Review Highlights - Crate & Barrel

    “And everyone else I've dealt with, from store employees to delivery teams has been great.”

    Mentioned in 2 reviews

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    Pottery Barn

    Pottery Barn

    1.8(96 reviews)
    0.2 mi
    •$$$

    Tis' the season! Walking into Pottery Barn during the holiday season feels like stepping into…read moreSanta's workshop. I was greeted by a dazzling array of ornaments, cozy throws, and elegant table settings. It's a great time to shop too--we walked into a few holiday sales and that made our holiday purse strings happy. Ever year we love how each section of the store offers endless inspiration for holiday gatherings and home decor. Honestly, with so many charming pieces to choose from, it's no wonder I left with a little extra sparkle! Service: welcoming staff.

    Purchased items online and chose to drive 2 hours (each way) to pick items up in the Corte Madera,…read moreCA store since shipping showed a backorder until November. While I was there and saw they had more of the same items (duvet & shams), I bought another set. When I got home, I realized the colors where not working with my wall color. I went to process a return, but was told that since I purchased 1/2 the order in a store, I had to drive back to the store to return that set, but I could mail back the set I purchased online but picked up in the store! No where in their return policy on line does it state that you can ONLY return items purchased in a store, back to a store. Now I am out over $600. With California gas prices the way they are (if you know you know), I am not going to drive 4 hours round trip to return 1/2 the items. I have been a card holder and shopper of Pottery Barn for many many years. But this experience has me now questioning whether to continue to purchase from them ever.

    Photos
    Pottery Barn
    Pottery Barn
    Pottery Barn

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    Restoration Hardware - chandelier

    Restoration Hardware

    2.3(136 reviews)
    0.3 mi
    •$$$

    RH is an experience, and as such it commands a premium, an outrageous premium at that, you will…read moreprobably faint if you check the salads prices but hey, what are you even doing at RH if you are looking at the prices! The rooftop restaurant is gorgeous, with ample and bright space indoor and plenty of space outdoor (caveat, only limited menu outside). Believe it or not, RH restaurants are famous for the caviar service, but this time we just got a snack and a couple of drinks to check the place out since it was our first time trying the Corte Madera spot. But hey it didn't disappoint, food looked as good as it tasted, so recommended if you want to glam out with the gals or impress a date

    I recently visited the Restoration Hardware restaurant in Corte Madera with a friend over Memorial…read moreDay weekend, and unfortunately, my experience left me feeling uncomfortable and unwelcome. When we arrived, we were greeted by a very friendly gentleman downstairs and directed to the restaurant on the third floor. Upon reaching the host stand, we let the host know that we were a party of two. We were immediately told there was a one-and-a-half-hour wait. My friend asked whether reservations were required, and the host explained that it was simply due to the holiday weekend. While we understood that holiday weekends can be busy, what was confusing was that the restaurant did not appear particularly crowded. There were numerous empty tables visible, and there were no other parties waiting ahead of us. We accepted the wait time and decided to order a drink and sit in an outdoor area the host said we could use while waiting. However, as we were heading outside, the host suddenly informed us that a table that had just been seated had immediately gotten up and left, and that we could take their table. We went from being quoted a 90-minute wait to being seated almost instantly. The abrupt change made the original wait time difficult to understand. As we sat and enjoyed our cocktails and appetizers, we continued to observe guests arriving. Throughout our visit, we watched multiple parties approach the host stand and be seated immediately. We did not observe anyone else being quoted the lengthy wait time we had been given. Additionally, there were still no visible groups waiting to be seated. I am of Jamaican descent, and my friend is Central American. While I cannot say with certainty why we were initially told there would be such a long wait, the experience left me feeling singled out and questioning whether our appearance played a role in how we were treated. It was an uncomfortable feeling that unfortunately overshadowed what could have otherwise been an enjoyable visit. The food and drinks were fine, and some staff members were very pleasant. However, first impressions matter, and this experience left me with concerns about how guests are welcomed and accommodated. Because of how uncomfortable the situation made me feel, I do not plan to return. I hope management reviews guest seating practices to ensure all visitors receive consistent and equitable treatment.

    Photos
    Restoration Hardware - Burrata & toast

    Burrata & toast

    Restoration Hardware
    Restoration Hardware - Lobby

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    Lobby

    Anthropologie - Glassware

    Anthropologie

    3.2(82 reviews)
    0.3 mi
    •$$$

    I typically go to the Anthropologie in Palo Alto since it's closer to my work, but today it just…read moremade more sense to make a visit to Corte Madera for other errands. I had a great experience here. I did a return, and also browsed their sale section, which was quite expansive. I was able to find these really cute jeans in my size, that were an additional 50% off, although final sale. Their sale rack was very organized, and very plentiful. There was a whole room full of tops, and two racks of jeans. There were even more random sale items throughout the store, not in the sale section. I was quite surprised. I waited in line twice, once to return, and once to buy my jeans. Neither wait was long at all - just one person ahead of me, quite quick. I don't know why this store such poor reviews, because I had a pleasant experience here!

    This place has gone downhill, and I hope the manager takes this seriously: Not even 1 staff member…read more(out of the 4-5 I saw working at this location on the evening of Wednesday, September 9th) greeted me. Not only that, but they seemed displeased to even see a customer there and it wasn't even closing time. Considering how quiet and empty the store has been lately (at least during weekdays when I've gone), management should consider the types of folks they are hiring, and also not make the entire main floor look like bland denim central. The giant PILCRO sign and just the overwhelm of all the denim, and overpriced products (for cheap polyester quality) and lack of tester-opportunities of the perfumes (no perfume tester papers even to spray the perfume on--but instead MINI SAMPLE PERFUMES FOR PURCHASE, WTF) it's like this store is wanting to go out of business.

    Photos
    Anthropologie - Look at the tennis ball decor!

    Look at the tennis ball decor!

    Anthropologie
    Anthropologie

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    Lunaria - Store Nov 2014

    Lunaria

    4.4(14 reviews)
    0.7 mi

    Support this local lighting shop! Alia and Ian are phenomenal people with a great eye and a…read morebeautiful, thoughtfully curated selection of lighting. Being able to see fixtures in person makes all the difference, and their showroom lets you compare options and visualize what will work best for your space. Working with them has been so easy. They genuinely want their customers to be happy, their communication is prompt and considerate of your timelines, and they even try to group shipments together whenever possible to keep shipping free or as affordable as they can. It's rare to find this level of customer service these days. Thank you, Lunaria West!

    I went into this store because I am replacing EVERY SINGLE light fixture in a house I just…read morepurchased. I used to live in this neighborhood so was very familiar with the location of this store even though I had never been inside. I decided that I wanted to "shop local" vs purchasing everything online. I have my new kitchen and bathroom designed, the electricians are coming and I am ready to make my selections. I take time from my day to drive over to this place in my old neighborhood. When I arrived, there was another client ahead of me. That was no problem. I wasn't in a hurry as I had set this time aside for this purpose. I was looking around the room and the woman working there asked me what I needed and when I told her, "a lot of lighting" she let me know that she wouldn't be available to help me for 20 minutes or so. I said, that's fine I can wait. Then she asked me if I had made a list of what I needed and what purpose/function I expected from each light fixture. Ummmm. I have a list in my head. I haven't written down a list. I am not a list making type of person but I know my spaces. Then she tells me I need to go home and make a list and come back when I have it because otherwise, I am going to "fall in love" with items out of my budget. Huh?? I was so confused! She had no idea what my budget was. She literally sent thousands of dollars in unsolicited business out the door. This place must not need new clients. That's ok. There are plenty of places that will happily take my money. I walked into an appliance store today and they were thrilled to show me their inventory and assist me in my purchases. It was a stark contrast to my experience at Lunaria. EDIT: To respond to the response. You are not being truthful with what happened. NEVER did you infer that I step out for coffee and come back. I WAS the person who asked for catalogs to look through while waiting and you specifically told me that would be a waste of time without a list. Even your client seemed to pick up on the fact that you were about to lose a customer and she then said, "Here, here are some catalogs if you would like to view them." and that is when I said, "She just said that would be a waste of time and is not her process." If you're going to tell the story, please be honest about what occurred. Super frustrating experience considering I set time aside to come view some lighting and even was very clear that I was in no hurry and didn't mind waiting for you to finish. You made it obvious, you didn't want to speak to me unless I had a list of lighting with what I expected each light to achieve. Those were almost your EXACT words. Not mine. 2nd EDIT: I just saw in your biz description, "Appointments are recommended." This says it all. You could have simply told me, "I would love to help you but it sounds like you have a big project that will be time consuming and I will need you to schedule an appointment. In the meantime, it would be helpful for my process if you make a list..." That would have been much more productive instead of coming across as dismissive and patronizing. As for misrepresenting what occurred, there really is no excuse for that.

    Photos
    Lunaria - Counter

    Counter

    Lunaria - Heracleum

    Heracleum

    Lunaria - Nov 2014

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    Nov 2014

    Crate & Barrel - furniture - Updated September 2026

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