Worst customer service in the entire Bay Area. It looks, that they hate their job. They completely…read moreignore you, while you are waiting or even ask a question about anything. It's impossible to get someone on the phone, because they are always " busy helping other customers". This is always the case. They pissed off high end client of mine with their attitude. A strange place.

I don't write a lot of reviews, in fact it's probably been years since my last one, but I have to…read moregive a Big Shout Out to Rob Melia and the rest of the staff at Ferguson's in Corte Madera. I had a problem with an order, and Rob could not of been nicer in helping me resolve it. He certainly went above and beyond, going the extra mile to help me. These days when customer service is almost nonexistent, it was refreshing to see it's alive and well at Ferguson's and says a lot about the company. If you need anything to do with plumbing supplies, I'm happy to give my unconditional recommendation to them--you won't be disappointed.

Holly is very helpful and she showed us all of the new coffee machines. She's absolutely…read moredelightful! I want to order the grain cooker online so I don't have to carry it home. It's a beautiful store in a great area!!

I love Williams-Sonoma!…read more We had a wedding registry with the Palo Alto location and it was a positive and fun experience. This location is also bright, inviting, clean, and well-stocked. I stopped in quickly to grab a jar of their Gravy Base - we use it every year for Thanksgiving. Staff greeted me soon after I entered, asking if I needed any assistance. I didn't, but appreciated the offer. The gravy and other Thanksgiving items are conveniently and beautifully displayed near the entrance. I did quickly tour the store - fun to shop with the eyes! Over the years we've purchased pots and pans, wine glasses, dish towels, and more kitchen/dining items from them. That reminds me...my dish towels need a refresh! We've also purchased foodie gifts: gourmet pastas and tomato sauces, olive oils, bread mixes... The quality products and customer service keep us coming back.

We purchased a 45-year-old home in Santa Rosa that required extensive remodeling. Initially, we…read morevisited Gilman Kitchens simply to gather ideas for a future kitchen renovation, as we were not yet ready to begin. However, after our first meeting with Manon Demers, we decided to move forward with the remodel. We came in with some ideas of our own--such as navy blue lower cabinets with white upper cabinets--and Manon was able to enhance our vision by presenting excellent samples and offering thoughtful, practical guidance. She visited our home before demolition, helped us visualize cabinet and appliance placement, and prepared detailed plans for the project. We relied heavily on Manon's expertise for the cabinetry and countertops, while selecting our own appliances, cabinet hardware, lighting, and wall treatments. The project planning began in June and was completed by the end of October. Working with Manon was a pleasure throughout the entire process. She is knowledgeable, professional, and highly experienced. We are extremely pleased with the results and highly recommend Gilman Kitchens and Baths for anyone seeking a beautiful, well-executed kitchen remodel.

Just redid a bathroom. Excellant guidance, execution and timeliness. Highly recommend. Especially…read moreManon in San rafael. She is great to work with and very knowledgeable.

I'm a retired builder/remodeler. Over the years I've worked with many subcontractors from all the…read moretrades and none have been easier to work with, more professional or have produced more impressive results than Efren and his team at Bay Countertops. Tobee runs an efficient installation and shares many helpful insights. The office staff makes every effort to work with your schedule. And I still marvel at the way the cutters have matched the veins in my quartz countertops. The showroom is well designed without being overwhelming, and is just a short drive over the Richmond Bridge from Marin to the Marina Bay Parkway exit off of 580.

If I could give them 6 stars I would! The process of installing new kitchen countertops was…read moreseamless with Bay Countertops. Efren, the owner, is friendly, patient, helpful and kind. The installer, Tobbie, was incredibly efficient (!), friendly and supportive in helping me decide on some of the small nuances of a new installation. They were back to install the new countertop in a few days which was a *big delight. The only feedback I have for the company is for the scheduler, owner and contractor to all get on the same page about timeline - the scheduler kept saying 1.5-2 weeks, everyone else said a couple days. I was glad they came back within a couple days but knowing a more appropriate timeline would've helped me manage my work (and other responsibilities) in a more grounded way. I highly recommend working with this company!

The 2024 remodel of my San Rafael home was the largest home construction project I have attempted,…read moreand this is my 4th house. I am a certified Project Manager and licensed Mechanical Engineer, so I know what good project execution looks like. MKC is the best residential contractor I have worked with in my 30 years of home ownership. MKC employs a process with heavy emphasis on planning the work up front followed by quality execution by the craftsmen. Scott (owner of MKC) honestly strives to land each project with the highest quality work done at a reasonable price. My project was mainly to remodel a kitchen and master bathroom. Additionally, we removed two walls (one load bearing), replaced 1/2 the house windows, addressed two different legacy structural issues, replaced fireplace, all interior doors, all baseboard and trim, all flooring and about a dozen other upgrades (add ceiling fans, add additional door, replace garage door header, toilet in 2nd bath, etc.). Basically, I received a new house. The work was completed in a little over 4 months as planned adding time for the new scope and structural issues. The cost was as expected. MKC costs were nearly exact to expected. Material costs were higher than planned due to our selection of materials vs assumed. The quality of the work was outstanding whether it was by MKC employees or subcontractors. I highly recommend the MKC team for a kitchen or major home remodel.

Marin Kitchen Co provided us with top notch service to redo our kitchen countertops. Janet was…read moreclear, thoughtful and prompt with her communication and offered excellent design advise that went beyond the scope of just the countertops. Roger, their contractor, was a delight to work with and persevered to solve a couple of glitches in order to have our new appliances fit and work properly. The countertop team was timely, courteous, professional & clean. We got 3 bids and Marin Kitchen was competitive and totally worth every penny. Highly recommend!

I cannot say enough nice things about the San Rafael crew from Green Bay! I had never remodeled…read moreanything and was daunted about the scope of work and all of minutiae entailed therein. Noy was my project manager and was a blessing. He held my hand thru the entire process and communicated everything clearly. Other contractors I consulted declined certain suggestions, but Noy made them happen.The work was first rate as were the materials. The crew was polite and respectful of my kids and my cats. I can't wait to have them do more!

Finished product is beautiful, but the process and project management is not as advertised…read more We met with 5 different contractors to get bids for our small bathroom remodel project. Green Bay Remodeling was the highest bid by 20-50%. We selected Green Bay because they pitched themselves as a turnkey solution and I would simply sit back and just make payments. In reality I needed to be involved constantly to keep this project on track. A few examples: - Sourcing: In the sales meeting, we were told that materials would be sourced by them from their "catalog" and shipped from "their warehouse". I liked the simplicity of that, but in reality, they order things from online vendors like Wayfair and Home Depot and shipped directly to my home. This turned my garage space into their warehouse for nearly 2 months. Also, it is just bad business to ship heavy, breakable things - for example, we had 2 toilets delivered to our home in giant packages - both of which were broken on arrival. (there's a hardware store less than a mile from my home that has toilets in stock) - Communication: We were promised daily updates, this did happen once the construction work started because they often wanted a payment, but we went for long times not hearing during planning process. - Timeline was set by PM as 4 weeks from sign date for permits and planning (closer to 8 weeks due to absences and avoidable omissions on permit application) and 4 weeks for construction (that was met with multiple issues and creative workarounds deployed). - Presence: We understood the PM would be present on the site and would be the main point of contact, but he was missing at key times - including during an inspection with the city permitting department - Attention to detail: Materials were sourced late or incorrectly (a 60 inch vanity ordered rather than 72inch) and broken materials were not identified immediately. We made the construction timeline but only with some creative solutions and lots of legwork. Overall, the guys at GBR are nice, charming people and the finished product looks good. But I give that credit to the amazing sub-contractor who completed the entire project. He covered for their issues and went out of his way to solve problems so that the finished product looked amazing and was finished on time. I would give this person a 5 star review, but I would not engage GBR in the future as this does not reflect value for money.

My son recently bought his first home--a true fixer-upper--and that's how our journey with KZ…read moreCabinet and Stone began. We walked into their showroom in South San Francisco not knowing what to expect, and were greeted by a friendly gentleman named Bailey. Little did we know, that moment would mark the start of both a great project and a lasting connection. Bailey is professional, knowledgeable, sincere, and incredibly patient--everything you'd hope for in a salesperson. I originally was just looking for flooring at KZ but Bailey made us feel so comfortable we ended up getting pretty much everything here. One stop shop to save time and energy . He offered thoughtful advice every step of the way and was always there when we needed help. Even on his day off, he went out of his way to make sure everything was prepared for us. That level of dedication is truly top-notch. Their pricing is competitive, but for me, outstanding service makes all the difference--and Bailey delivered exactly that. If you're planning any remodeling, I highly recommend giving KZ Cabinet and Stone a try. Be sure to ask for Bailey--you won't regret it. The only negative feedback I have is the warehouse pick up staff may not be the most friendly but the job gets done.

This review is long overdue. Terry was the one who helped us at KZ Kitchen, and he was great to…read morework with--knowledgeable, patient, and very responsive throughout the entire process. There was a lot of back and forth due to changes in our renovation, but thanks to his help, everything went smoothly. Overall, KZ Kitchen offers a good selection of home renovation and kitchen products with decent quality for the price. While some items may take time depending on availability, our experience was positive, and we would definitely consider KZ Kitchen again for future renovation needs.

It's really too bad that I can't give more than 5 Stars! I…read moream so impressed with the showroom floor--neat, clean, accessible, and lots of samples! But more than that, my experience with Xavier Marmier was truly great. He is patient, kind, not pushy, and available to answer whatever questions I may have. The installers were also friendly, quick, and did a fabulous job! I give The Floor Store not only 5 Stars but my business, and I will confidently recommend them to others! Thank you!

Xavier was very helpful and oversaw the project from beginning to end. The luxury vinyl plank…read moreflooring was terrific and matched beautifully with our original flooring. Highly recommend the Floor Store in San Rafael. This was our third project with them. them.

I received 4 quotes for stone installation for our kitchen renovation. This included waterfall and…read morebacksplashes (including one tall panel up the wall). Amazing Stone was very easy to communicate with and prompt with their quote. The breakdown: - 1 company was at $14.5K. - Amazing Stone and another company were at $11-12K. - 1 company was at $9K. We selected this company and were happy with the job they did.

They did a great job for a fireplace stone surround. Dariel was very responsive and gave us a good…read moreprice for a complicated project. They accommodated our requests and even helped with cutting some of the mantel pieces to size. The measurements were spot on even though the mantel had some imperfections in dimensions. I would highly recommend him. Bonus: My cat loves our new setup

Had a wonderful experience working with Rich! He found pockets of space I didn't know were hiding…read morein my kitchen and bath. Rich's design instincts are spot on. He understood my habits, lifestyle, and quirks, and turned all of that into a space that feels intentional, functional, and completely livable. I especially appreciated the attention to communication and on site supervision. Thanks so much!!

Thanks to Rich Di Cola... I LOVE my kitchen!…read more I love the faucet! Thank you for insisting we get it! I love my spice drawer! I love the cabinets! Everyone who has seen them admires them! I love all the drawers! I love the pantry! We both love the microwave drawer! Who knew? Thank you so much Rich! We would never have had this kitchen without your wise & valuable advice & assistance!