I submitted the claim for the 60 cents per pound like a week ago or so, then left the last review…read more I just got a call from Eugene, the owner of the business. It was pretty pleasant overall. He apologized for all the inconvenience and gave some of the reasoning as to why the delay had happened, all of which was fair. He addressed more of my concerns in my original review. From what I understood, the carriers are third-party, so they can't really control delays. He understood my frustration about the refund being only about $24 and asked how much would I think is fair. I said $200. He said that's completely fair and ended up zelling me the money right after the phone call. Obviously the move itself was a bit frustrating, but this I think more than made up for it and it was super validating feeling like he understood where I was coming from. Overall, I'm pretty happy with the conversation and the resolution.

Oscar was wonderful, if it weren't for him I would be very uncertain about this company…read more We had a long distance move, four random hired hands ( not employees) showed up to our home to load ( they did a great job). We were told that there may be people to help in the next state or there may not be, it could just be Oscar unloading the 26' truck himself. Seems like they pulled two guys off the street to help unload. They were clearly not as experienced as the first guys were, nor arrived dressed like they were ready to unload a truck. The one said he twisted his ankle but also had unlaced loose tennis shoes on... They go off hoping they can find someone in the next state to unload the truck with them. When reserving with Yuriy he said there would be three guys loading, traveling and unloading. That's not the case. But it's what he sold the cost of it all on, he said they were barely making money from the move by the time the three guys traveled and stayed for possibly up to two nights- three total day move. I had another quote at $4500 but Yuiry said there would be no way because of the above mentioned reason. Not the case at all. The move took two days, one night stay. Yuriy was meh, he's a sales guy so that's expected. The move was $6K, I hope they compensated Oscar fairly for all the work he did. I'm only doing this review because Oscar was really great to work with. The company's process seemed sketchy.

I had put a post on reddit asking for suggestions for movers in the area and Bookstore Movers was…read morerecommended by almost every person who responded. Patrick and his crew, Renaldo, Nitua, Gerand and Kevin, exceeded the already high expectations I had based upon the reviews. I will happily recommend Bookstore to family and friends and will never use another moving company. Their strength, kindness, commitment and pride in their job and the company, organization, efficiency as a crew (this was amazing to watch- they just flowed as a team of 5 and Patrick was an excellent leader!), was consitent and apparent throughout the entire time they spent with us. I really can't say enough good things about the experience and hope to work with them again when we hopefully buy a place and move in the next couple of years. The price was also incredibly fair, worth every penny for their first-rate and professional work and incredibly pleasant dispositions, just a really great group of guys!

I moved this past weekend and hired Bookstore Movers for the job. I can honestly say I was blown…read moreaway by the professionalism, efficiency, and expertise of the moving crew. I worked with a different moving company 2 years ago that left me scarred for life with how rude and unprofessional they were. I ended up having to finish the job myself (moving my giant couch up four flights of stairs), so when I knew I was moving again, I did my due diligence and sought out a few quotes. Another company quoted me almost $800 and required a 3 hour minimum for the job!! $800 seemed steep and I knew the job wouldn't take that long... Along came Bookstore Movers who quoted me a reasonable $470 minimum for two hours of work and a maximum of $680 for 3.5 hours of work (price breakdown: $140 per hour with 2 hour min. plus a $190 truck fee). I received a quote within a few hours of requesting it. There was no deposit required and the date was booked. I received detailed emails leading up to the move about FAQs, tips for a seamless move, and the names of my crew including contact info for the crew lead. Abdul (crew lead), Niiwayo "Y.O", and Milly were SO fast and friendly. They wrapped every single item with care in drop cloths and got to moving immediately. Despite the 90 degree heat and a total of five flights of stairs, the job was finished in 2 hours. I was SO impressed. I was so traumatized by my last move that I literally had to walk away while they moved the couch in but before I knew it, I got a text from my boyfriend telling me they had fit it through the door and our living room was all set up. I was so relieved and happy to work with them. If and when we move again, (hopefully not anytime soon, lol), I will 100% be contacting Bookstore Movers... and you should too!

I'm having trouble finding the right words to describe our experience with Potomac Moving Company,…read morebut "amazing" and "game changers" come to mind. This was an interstate move (DC to PA) in less-than-ideal conditions (we had to move an adult family member out of the apartment). The crew, Roberto and Harry, were empathetic, caring, and incredibly efficient with packing, loading, and unloading the one-bedroom apartment. I spent the day worrying (needlessly) that the storage unit I had rented was too small. The crew fit all of the items neatly and safely into a 5x10' unit with room to spare. I've never seen anything like it. I also want to give kudos to the front office. They were the first company to respond to my inquiry, answered all of my questions patiently, and kept us informed about when the crew was arriving. The value that we received for the price was off the charts. Put Potomac Moving Company at the top of your list. I would not hesitate to call them again for a move if the need arose.

PMC was invaluable for my move from one Arlington neighborhood to another. They worked hard, were…read moreprofessional and took good care of our belongings. Roberto was our crew lead and he was a great communicator and team leader. I was so comforted by their approach and impressed by their focus. I would recommend them without hesitation and will gladly call them on future moves. Andy M. Arlington, VA

TMM came highly recommended from a friend and previous customer who was "so upset that they weren't…read moreavailable for their second move" because they'd done such an excellent job the first time. I wholeheartedly agree. Their website was easy to navigate and easier still to create a rough inventory of your belongings (take your time and confirm, room to room. Trust me: you own more than you think.) Once I'd submitted that Charlie reached out to me shortly after and was my point of contact throughout. I was able to make updates and adjustments up to the week of the move and even then I got 2 confirmations, one a day prior and one the morning of the move. A 4-man crew managed to move a 2-bedroom condo and a 4-bedroom condo into a single townhouse with a single truck, 1 trip between each location, and all in under 8 hours. Good men that busted their asses all day and earned every penny of their salary. TMM is not cheap but this is very much a case of quality work coming at an worthwhile rate; sometimes you need to pay more for the best service. You can certainly find less expensive movers but you would be hard-pressed to find movers of a higher quality. Book sooner than later, feed your movers, tip your movers.

The movers who moved me: - rigged the door lock so it would…read morestay unlocked. Which is fine if you're actively moving things in and out. But when you tell your client "we'll get everything and you won't even have to come back" I expect that exactly. Instead, a few days later when I made it back into town to grab the second set of keys, I found a car load worth of stuff and the door unlocked. - Took the primary door off its hinges, and didn't put it back on. Somehow, my friends, who are not professional movers, didn't need to do this. But the professional movers did? And didn't put it back? - were not former Marines or US military. And this one might be the biggest deal to me. Don't advertise that you nearly exclusively hire former military and veterans, then send me an entire team of none. As the daughter of a Marine, I I consider this to be on the level of stolen valor; you're exploiting the veteran status when all you did was hire people off the street. - the management and customer service team won't return my emails or phone calls. Today I'll be calling the Spotsylvania County Better Business Bureau as well as the Fairfax County Better Business Bureau to figure out log a complaint. If you can't complete the business transaction, you shouldn't be allowed to do business.

Best movers we ever had! And we have moved a lot…read more They were very fast and efficient, while at the same time showing meticulous attention to detail making sure nothing was damaged. Thank you Mr Petro, Anton and Alex.

On April 24, 2026, my husband and I hired EZ Moving and Storage to relocate us from Alexandria,…read moreVirginia to Woodbridge, Virginia. First, allow me to express my gratitude to this amazing company and their professional staff. The team consisted of four movers who, upon arrival, walked through the premises to fully understand the scope of the job before getting started. They listened carefully and worked with precision and determination to ensure our move went smoothly. Every member of the team treated us with respect and inspired confidence in their work. They didn't allow me to lift a single thing -- not even a trash bag I had put together. I am so impressed that I can't wait to tell my friends, and I'm sure my husband will be recommending them to his coworkers as well. The movers even offered helpful advice on furniture placement, which made perfect sense after careful consideration. We have purchased our forever home, but if you are looking for a reliable, affordable, and professional moving crew, I highly recommend giving EZ Moving and Storage a call. Mr. Petro reviewed my inventory list, calculated the distance from point A to point B, and provided a more-than-fair quote with no added charges. The price he quoted was exactly what we paid. None of our items were damaged. In fact, they assembled our beds better than the company we purchased them from! I apologize for the length of this review, but that reflects just how pleased we are with this company. Job well done, and thank you for helping make our house feel like home. Sincerely, Daniel and Sharon Ricketts

Excellent service. Flexible with my changing needs. Responsive…read more Had a variety of items going to different places. They got it all done correctly in record time.

I'd give zero stars if I could - absolutely horrible service. Expensive, took four times as long as…read morelast move (with less items and two hours less commute), broke multiple items and stacked to hide the broken things until they left. My walls had actual chunks taken out. Absolute nightmare.

Great communication, reasonable cost to move halfway across the United States, and all household…read moreitems, including a second vehicle, were undamaged and accounted for. The movers had to endure severe winter weather while moving from Minneapolis to North Carolina in December. I have lived in 7 states and moved many times. This was the best experience I have ever had with a moving company, and I would recommend this business to my friends and family.

If there were a Nobel Prize for moving services, Matthew's Movers would have it on their mantle…read morealready--probably wrapped in a moving blanket and secured with professional-grade tape by Alex and Aden. These two moved us from DC to Oregon without so much as a dent, a ding, or even a sigh. They handled our stuff like it was priceless art. They were very careful--so careful I half expected them to tuck my couch in with a bedtime story before loading it onto the truck. The price? More than fair and fully transparent. Honestly, I would have paid extra just for the peace of mind. Communication was top-notch from the first estimate (thanks Jessica!) to the final handshake (thanks Matthew!), and they proved over and over that they run their business with integrity and kindness--two things we need more of in this world. If you want your belongings moved by people who are not only competent but also good humans, hire Matthew's Movers. Call Jessica and ask for Alex and Aden. Five stars -- I would move across the country again, if only for the company.

Moved from California to North Carolina. My belongings were carefully wrapped and placed in the…read moremoving vans for a 2 month storage at A2B in Sacramento area. Belongings were delivered early per my request. A2B had the foresight to hire an additional 3 people locally in Wake Forest to assist them in offloading my belongings quickly (about 4 hours) before predicted thunder and rainfall began. Once my belongings were placed in the correct location in our new home and unpacked, the additional 3 workers were paid by A2B and sent on their way while the remaining 2 A2B employees assembled beds and furniture and placed them per my wife's instruction. Thes guys were a pleasure to work with on both ends of my move

They move quickly. They damaged a wall and had a horrible excuse as to why the wall was damaged. I…read morecould see the paint and finish coat of mud on floor. I work in the trades. When you damage something you say something. Please just speak up when things like this happen, it's the proffesional thing to do.