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Brooklyn, NY

Reputable Solution

5.0 (3 reviews)
Closed • 8:00 am - 8:00 pm

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Response time

10 minutes

Response rate

100%

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11 months ago

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1 year ago

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Dyno Moving

Dyno Moving

(619 reviews)

Financial District

Kama, Dior and Tolik were great. Arrived early and moved fast, even in the pouring rain. Good price…read morecompared to other movers I've used in NYC

I used this company for a 1 bedroom move. Their quotes are partially time-based. The first two…read morehours have a set cost and then there is a charge for each additional half hour. Based on my estimates of the time the job would take, they were much cheaper than any of the 5 other companies we got quotes from. In the end though, the job did take longer than expected. They used three employees and a large truck. They provided blankets, plastic wrap, and tape to properly protect all items for transport. If they noticed any preexisting damage on the furniture, they notified us promptly so we were aware. Initially, they worked quite efficiently, but began to slow down during the second half of pick-up. What I thought would take about 4 hours ended up being a 6 hour job, including a 45 minute drive to the new place. They still came in cheaper than the next best quote we were considering, but not by much. When they finished the move, they left a mountain of tape, plastic, and cardboard, which they supplied, in our hallway. We thought they would clean it up before leaving, but we were left with that task, which was disappointing. They require a $50 + tax deposit to reserve a move. You pay the balance after all the work is done. They offer a discount if you pay in cash. Overall, they were professional and moving is grueling work so I have no major complaints, other than the debris they left behind. But be mindful that the time-based quote may add up, so be prepared to spend more than you might anticipate.

Fidelity Transportation - When we deliver Ralph Lauren's furniture to addressee, it's arrived as should - safe and fast !

Fidelity Transportation

(87 reviews)

Marine Park

These guys went above and beyond with my move! They reinforced all of my boxes (I'm not the best at…read morepacking haha), secured everything with blankets on top of blankets. So kind, careful and patient the entire time - would absolutely recommend!

Fidelity Transportation moved my husband and I Wednesday April 1st from a one bedroom second floor…read moreapartment to another one bedroom second floor apartment a short distance away. The whole process was smooth, and stress free. I messaged Fidelity on Thumbtack to get an estimate. They provided an unbelievably fair price and an early start time. They were also very responsive when I checked in to make sure we were still on for the move in day. On the move in day they were ON TIME. Yes you read that ON TIME. They called ahead to give us a heads up that they would be arriving soon. The three men arrived ready to work. They wrapped everything very professionally and quickly. I was so worried about my IKEA furniture not being able to survive a move, but it did. Everything was loaded onto the truck within an hour and a half and unloaded within an hour an a half. My furniture was just as perfect in my new home as it was in the previous. Nothing scratched, broken, or torn! Honestly, I will never support anyone moving themselves again and will only refer my friends to Fidelity. Who can deal with all that hustle and bustle? Fidelity was quick, efficient, pleasant men who got the job done without any issues. Their prices were fair and reasonable. If for whatever reason I have to move again, they will definitely have a return customer in me!

ZeroMax Moving and Storage

ZeroMax Moving and Storage

(265 reviews)

Red Hook

Used ZeroMax for a few items and they delivered it perfectly. No issues with their service. I…read morehighly recommend them

tl;dr Dispatch was great, crew was horrible…read more I want to be fair. Dispatch was professional, helpful, and the price was reasonable, especially for short notice. I wasn't pushed to give more of a tip, although I did tip more than recommended. I was initially really satisfied, but have since discovered they deliberately damaged a 6-level stacked metal card cabinet. When I included it in the inventory, I wasn't aware there were still items in the drawers. Our move was extremely chaotic, and the moving service that we used prior, checked all drawers to make sure they were empty, before moving items. People make mistakes, especially in stressful circumstances. Nonetheless, I accept that the responsibility of checking was still ultimately mine. However, if I had been made aware there were still items inside, I would have apologized, and either offered to pay more, or moved the drawers myself. After arriving at the new location, my son heard clinking sounds, as one of the movers walked past him smirking, while shaking and swinging the drawers, one in each hand. He then threw the drawers on their sides, onto one of my metal bookcases, which was apparently repeated for all 6 stacks. Between the throwing and shaking, the outer surfaces of the drawers and top of the bookcase were scratched and scuffed. The individual drawers were so badly dented that I had trouble putting several back in once removed, to retrieve the items that had been flung into the very back, past the drawers. They could have refused to take the cabinet, like they did with several boxes I had pointed out at the beginning of the move as needing to be prioritized. I had to beg and offer them more money to get those boxes onto the truck, because they said they'd already taken enough items. It wasn't until they called dispatch that they were told I had preemptively paid more the day before, because I didn't want to risk undercounting the boxes and other items. Dispatch said I didn't owe anything more, and told them to take the boxes. I was trying to understand why this crew didn't simply decline to move the cabinet, like with the boxes. They would have been well within their rights, because it violated their company's policy. Given the smirking and throwing, the only conclusion I can make is that this crew found messing with customers and damaging their items, fun.

Intense Movers - Furniture/clothes/boxes/Mattress/couches/Speakers/TV

Intense Movers

(963 reviews)

Clinton Hill, Bedford Stuyvesant

We hired Intense Movers to handle our move from Connecticut to NYC and they did an outstanding job…read morefrom start to finish. The leader of the mover team, Murillo, was terrific throughout the process on move day; and the communication with the corp office in advance of the move was timely, and detailed. Given their terrific service, the fee charged by Intense Movers was a great value relative to the quotes we received from other movers. Highly recommend this crew and will definitely use them again

I have lived in New York for two decades and moved several times during that time period. Whenever…read moreit was time to begin coordinating the moving process, my anxiety went through the roof, expecting the usual experience - late arrivals, complicated, damaged furniture, surprise fees, etc. My experience with Murillo, Pat and Caique from Intense Movers was completely different. I didn't know it could happen. They were on time (early, actually)- they were friendly, communicated well, and most importantly, quick and took great care of my belongings. Nothing damaged, everything went off without a hitch. I will very likely need movers again in the next month or two, and I will be contacting Intense Movers and specifically requesting Murillo, Pat and Caique. If you have the opportunity, I recommend you do the same. Thank you guys! P.S. and if the perfect utopian move wasn't enough, they are also priced very reasonably-better than Piece of Cake!

Moving Genie - Team work

Moving Genie

(13 reviews)

I had a move from Harlem, to Rosevelt island. The moving genie was efficient, and professional…read more The wrapped all my furniture and handled it with care. Upon completion the re-assembly and clean up were excellent. Very happy with my choice to Choose the moving genie

From the very first phone call, I knew this company was different. François was professional,…read morearticulate, and completely upfront about pricing--and even worked with me on the cost. I made several calls and even had another company try to undercut their price, but I'm truly glad I chose The Moving Genie. For just a few dollars more, placing value over price, the peace of mind was absolutely worth it. I hired them to move my belongings from one storage unit to another, and they exceeded my expectations in every way. I had tremendous anxiety about the move, but they immediately put me at ease. They arrived on time and I was impressed with the size of the truck they showed up with--so much so that others in the storage facility seemed impressed as well. They were able to complete the move in under three hours. The team was clean, polite, considerate, and professional. They handled my items with care, paid close attention to detail, and had all the appropriate equipment to facilitate the move. Zero stress. Zero issues. Just an excellent move from start to finish. I'm extremely satisfied with my experience and would confidently recommend The Moving Genie to others without hesitation. They're officially locked in my phone for any future moves.

Reputable Solution - movers - Updated November 2026

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