my favorite reptile store in chandler! the staff is all super nice, i've gotten multiple inverts…read moreand geckos here and everyone is always super sweet and helpful!

I've visited this reptile store multiple times because they occasionally have good inventory and…read moreI've taken a snake home from them before, but unfortunately I had another unpleasant experience with the same particular employee today. Earlier today, I called to ask if they had male veiled chameleons in stock. The employee put me on hold for a couple of minutes, came back, and confirmed they had "a couple" available. A few hours later, my boyfriend and I drove out to the store specifically for that reason. When we arrived, the same employee was immediately unfriendly and gave us attitude the entire interaction. We asked again about the male veiled chameleons, and she again told us they had them in stock and directed us to the back. My aunt also asked about jumping spiders, and the employee responded with the same rude attitude while showing them to us. After checking the reptiles, we spoke with another employee who was actually very helpful and knowledgeable. He explained that they DID NOT currently have any male veiled chameleons available and wouldn't be getting more until next week. He gave us detailed information and was polite the entire time. The issue wasn't just the misinformation, it was also the employee's behavior throughout the visit. She repeatedly stared at my family in an uncomfortable and rude way while we were speaking with other staff members, and every interaction with her felt dismissive and hostile. What's especially frustrating is that this is the same employee who previously sold me a snake and provided me with incorrect husbandry information at the time of purchase. Before visiting the store, I had already done research on the snake I was getting, and later realized that much of the advice I was given was the opposite of what the snake actually needed. Thankfully the snake itself has done well, but inaccurate care information can seriously affect the health of reptiles if customers don't know any better. I understand everyone has bad days, but this is now my second negative experience with the same employee. It's disappointing because behavior like this reflects poorly on the business and does not create a welcoming or professional environment for customers, especially compared to the much more helpful service provided by the other employees I've interacted with.

I love this shop! The workers are super helpful and the reptiles are well taken care of…read more Regardless if you already own a reptile or are looking for a new friend, this is definitely the place to go.

I needed some supplies to complete my vivarium build and came here after seeing that they do custom…read morebuilds for people. I was not disappointed! I got some great advice and some nice cork bark pieces and a ghostwood branch. There's a weekly special on various isopods so I picked up a container. They offer a lot of your most popular reptiles here if you're looking for a pet, such as bearded dragons, crested geckos and gargoyle geckos. There's also a nice selection of plants if you're looking to add greenery too. I'd go here again over competitor shops for the great customer service alone.

This is a well-kept store with healthy animals. We purchased a milk snake here a few years ago and…read morehave been coming back ever since for supplies and food for our snakes. The store always seems to be improving, and it's clear they put effort into maintaining clean enclosures and keeping the animals healthy. It's also noticeably cleaner than some of the other reptile stores I've visited in the East Valley. I'd definitely recommend stopping by if you're looking for reptiles or quality supplies.

To reply to your very clear ChatGPT response of a comment. Keeping these animals in areas with…read moreconstant stimulation, under bright lights, with customers and zero places to truly hide, has never been recommended by any reptile professional as highest standard of care. Why house an animal you don't have a permanent large enclosure for already? Just because you have met some specific guidelines that i'm sure are way too lax, does not mean you are acting in the best interest of the animal. Parading animals for the sake of shock value when you are not a zoo is just plain strange, especially knowing you will not ever sell them. So yes, I would rather face sacrificing a few feeder bugs than spend money at an establishment that sacrifices the environment and privacy of their animals. And refusing to acknowledge your employees just carelessly generalizing other reptile owners neglect as standard care is also very strange. Next time, instead of entering numbers into Chatgpt for it to compile a surface level response, spend that time thinking about the level of empathy you actually harbor for the animals you make your money off of. Updating my review: This you?? You've been legally cited and warned due to animal neglect before. But yes, use ChatGPT to tell me how much you care and prioritize your animals.

10/10 experience! Absolutely amazing customer service!…read more We recently brought in an iguana that we unfortunately weren't able to properly house, and the owner was more than happy to take him in without any hesitation. He was incredibly friendly, welcoming, and even took the time to show us around the shop. During our visit, we mentioned that we'd been searching for map turtles for over a year with absolutely no luck. Within just a few days, he managed to track some down, get them into his store, and saved them for us. You seriously don't come across people like this very often. It's clear he genuinely cares about the animals and his customers, and he's willing to go above and beyond. We'll absolutely be back and couldn't recommend this place enough! 10/10 all around!

Today was my first visit to this shop, and I wanted to share the positive experience I had. As…read moresomeone who rescues mice and rats, animal welfare matters a great deal to me. I didn't tell the owner I was rescuing the mice--I simply asked for the five largest. He knew nothing about my rescue efforts, and this review reflects my own observations as a first-time customer. The owner greeted me warmly, and the enclosures I saw were well maintained. The animals appeared healthy, comfortable, and well cared for. I appreciated how familiar he was with their individual personalities and habits. He explained that some are his personal pets and aren't for sale, and his affection for them came through in our conversation. He also explained that two of his reptiles like to "decorate" their glass with little messes and said those spots are cleaned daily. During my visit, I didn't see the buildup of waste or neglected conditions described in some of the reviews. I can only speak to what I experienced that day, but I left with a very positive impression of both the shop and its owner. If you enjoy supporting local small businesses and appreciate friendly, welcoming service, I encourage you to stop by, ask questions, and see the shop for yourself. I'm glad I gave this place a chance!

Love this shop so fun to just wander the displays and see the creative terrariums and aquariums …read more Love buying plants from them and unique tissue cultures

The Chlorophyll Corner is hands down one of my favorite shops in the Valley. If you're into…read moreaquariums, fish, amphibians, terrariums, paludariums, aquatic plants, or just the hobby in general, this place is absolutely worth the trip. But what really sets this place apart is Kat and Joe. They're genuinely amazing people. They don't just sell you something and send you on your way. They actually take the time to talk with you, answer questions, share their knowledge, and help you succeed in the hobby. You can tell this isn't just a business to them. They genuinely care about the animals, the plants, and the community they've built around the shop. The selection is awesome, the tanks and livestock are well cared for, and there's always something interesting to see when you walk in. Whether you're brand new to the hobby or you've been keeping fish, amphibians, and planted setups for years, you'll find something here. I've been to plenty of specialty shops, and it's the people that make you want to keep coming back. Kat and Joe have created that kind of place. Great shop. Great hobby community. Even better people. Highly recommend The Chlorophyll Corner.

Nicest setup in the Valley! Some items are even cheaper than online/eBay!…read more Large selection of coral and fish. Incredibly healthy tanks.

Usually fish store are very humid but this one is nice and has ac! Haha…read more It was really calm, clean and quiet. Although the price is a bit high.. it is worth it. They have amazing corals! I didn't get a coral but I did get a few different crabs for my tank! Great selection available! I definitely recommend and then stopped next door to the 31 flavors afterwards and getting some ice cream! Haha

i am getting my son into the wonder hobby of fish! hes 3 so ITS TIME!…read more We had just left one other aquarium that was, WOOF, and im so glad i stopped in here. First, the staff are young and super personable! quirky and friendly. one staff was particularly sweet, Courtney. She let my 3 year old bother her. he gets so excited "LOOK LOOK" and she played along, i really appreciated that. The fish looked so great and healthy They only had 2 bettas BUT they were in small tanks, not cups, and well cared for! one was in a planted tank, i am sure it was a red hellboy, it was a beautiful set up and great display. please sell me the whole display. the other was a remarkable black betta! i GREATLY appreciated their respect of all living fishes and they are really raising the bar for betta care in retail environment. When we are ready to buy, ill be back to courtney, she and i planned out a great 10 gallon community tank! im stoked. The also have meds on hand which, we all know, can be hard to find good products and great prices!

I purchased premixed saltwater for my reef tank from Artistic Aquariums in Chandler yesterday at…read moreapproximately 3:45 p.m. This morning, while preparing to perform maintenance before leaving town tomorrow, I tested the premixed water with my calibrated digital refractometer. The salinity measured only 1.021, which is below safe level for a reef tank. Because I needed to use the water before my trip, I called the store around noon to ask what salinity they mix their water to and whether I could receive a refund or replacement if I was accidentally sold the wrong solution. I went to the store so I could demonstrate that I had not used the water and to work toward a reasonable solution before discarding it. The employee working that day was new, working alone, and genuinely did everything she could to help me. She was kind, patient, and professional throughout the entire interaction. Unfortunately, she had very limited authority and had to repeatedly contact the owner for direction. My disappointment is not with her, it is with the ownership and leadership. While there, we tested the water together. Their refractometer read approximately 1.024, while my calibrated tester consistently read 1.021-1.022. I recalibrated my tester in front of her and received the same results. I wasn't demanding confrontational or disrespectful. I tried to compromise. I requested either a refund or, at the very least, a store credit since the product was less than 24 hours old and unusable for my aquarium. The owner declined both requests. Instead, I was offered only two options as a "one-time courtesy": * Dump the water and refill the container with more of the same water that day. * Return within one week for a replacement. Neither option was workable because I was leaving town the following day. I even asked if the one-week timeframe could be extended since I would be away, but the answer was no. I also asked to speak directly with the owner. I was told he was too busy and would call me later. What makes this even more frustrating is that the store has a posted 14-day return policy, to which should apply to this product per the small print, and this purchase wasn't even 24 hours old. The one-week limitation I was given did not appear to align with the store's posted policy or with what I believe is reasonable customer service. To verify my equipment wasn't the issue, I stopped by Kona Reef and tested their premixed saltwater with my calibrated tester. Their water measured 1.025, confirming that my tester was reading accurately. This isn't really about an $8 purchase. It's about accountability, consistency, and standing behind the products you sell. I made every reasonable effort to find a fair compromise, but I left without a workable solution. If you value customer service and ownership that stands behind their products, I would encourage you to consider this experience before choosing to do business here.