10/10 experience! Absolutely amazing customer service! We recently brought in an iguana that we unfortunately weren't able to properly house, and the owner was more than happy to take him in without any hesitation. He was incredibly friendly, welcoming, and even took the time to show us around the shop. During our visit, we mentioned that we'd been searching for map turtles for over a year with absolutely no luck. Within just a few days, he managed to track some down, get them into his store, and saved them for us. You seriously don't come across people like this very often. It's clear he genuinely cares about the animals and his customers, and he's willing to go above and beyond. We'll absolutely be back and couldn't recommend this place enough! 10/10 all around! read more

Today was my first visit to this shop, and I wanted to share the positive experience I had. As someone who rescues mice and rats, animal welfare matters a great deal to me. I didn't tell the owner I was rescuing the mice--I simply asked for the five largest. He knew nothing about my rescue efforts, and this review reflects my own observations as a first-time customer. The owner greeted me warmly, and the enclosures I saw were well maintained. The animals appeared healthy, comfortable, and well cared for. I appreciated how familiar he was with their individual personalities and habits. He explained that some are his personal pets and aren't for sale, and his affection for them came through in our conversation. He also explained that two of his reptiles like to "decorate" their glass with little messes and said those spots are cleaned daily. During my visit, I didn't see the buildup of waste or neglected conditions described in some of the reviews. I can only speak to what I experienced that day, but I left with a very positive impression of both the shop and its owner. If you enjoy supporting local small businesses and appreciate friendly, welcoming service, I encourage you to stop by, ask questions, and see the shop for yourself. I'm glad I gave this place a chance! read more

The most neglected and miscared for animals that I have ever seen. Cramped enclosures covered in feces. Many animals don't have water. There are bearded dragons with no heat lamp and UVB and are just sitting in darkness. They need heat to digest their food and UVB to prevent metabolic bone disease (which will kill them). Most of the animals have incomplete sheds that come off in flakes because of dehydration and the wrong humidity. A ball python is curled in its water dish because it's enclosure is as dry as a bone. This species needs 50-60% humidity to prevent respiratory infection and shed properly. Bredl's pythons are highly active and large arboreal snakes. The one here is curled up in a very small enclosure, not moving at all. It does not look healthy. Boa's need a humidity of 60-70% and a warm spot 88-95 F. The one here has an empty dry enclosure with no lights or visible underside heating. Also looks slow and lethargic. Heat is something all reptiles need as they are cold blooded. If it is not supplied they do not digest their food properly and can lead to respiratory infection (RI), gut rot, and incorrect sheds as cold snakes may stop moving, exploring, and drinking water. Please don't buy animals here, since each sale just gets replaced with another animal read more

I was excited to see this store while in Mesa. The smell hits you from the parking lot well before you open the door. The animals are being kept in very poor conditions. I came in to browse and tried to engage the guy behind the counter in conversation, but he was incredibly unfriendly and not interested in the slightest when new customers walk in. read more

Animals aren't in the best conditions even though it's temporary they still should have the best set up while they await there forever Homes read more

Just went here and terrible condition of pets. Owner slammed the counter and told the younger gentlemen (who was awesome and super helpful) not to help his customer when he was just running around with stacks of paper. I walked in said I needed a pinky mouse and then after admiring the reptiles someone else came in and he starts yelling "you better have f'ing cash. Since the machine is down" I walked out because WHAT?! I was in there a bit and he never said anything about the machine until someone else walked in asking for something. One star only because of the poor dude dealing with that crazy man. read more

the animals here arent kept in very good conditions Please do better! Will not visit again

The animals aren't in the greatest conditions with multiple big snakes needing better enclosures substrate and multiple hides were there are large lizards with huge amounts of space. The animals enclosures varied greatly with each one either having plenty of room or none. Some enclosures were empty and could've been used for the animals that were in FAR too small of cages. Wont be coming back was honestly sad to see all around. read more

I love this place. They helped me out so much and taught me how to take good care of my chameleon. he's doing so well read more

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the smell was horrid, none of the animals had water in their enclosure, and you could tell the tanks haven't been properly cleaned in a long while. it's unfortunate to see animals in this bad of condition, please think twice before purchasing an unhealthy animal from this establishment read more

I've grown up going here for our lizards and it's mostly nostalgia it's gone a bit down since the glory days but hopefully it's on the up and up again read more

Great service and friendly staff! Staff were very knowledgeable about everything!! We go there mainly for feeders which are a great price too! Will always go here for all our reptile needs. read more

Super cool spot. I have gone here for years. He has real good prices on all his stuff definitely recommend

We were in the neighborhood and decided to stop in and show my 4 year old some cool reptiles. We learned it's under new ownership. Very friendly owner and staff. They showed some cool things to my son. I'm not completely versed in all the food options fhey had, as I wasn't shopping but from what they said the place was quite low on stop a few months ago in comparison to what they have currently. They have some awesome bearded dragons babies available. I don't recall all the morphs but do recall seeing leatherback. The huge snake and iguana did convey so those house pets are still there. read more

As I child, I would always come to Arizona Reptile Center. I remember being fascinated by the wide variety of lizards, snakes, and even gross things like scorpion and tarantulas (ICK). Now that I'm a responsible adult, I felt ready to buy my first reptile. I had many growing up, but it had been a while. The employee that helped me out was very attentive to my needs and answered all my questions. Even when he got busy with other customers or phone calls, he would promptly return to assist me. I really wanted a bearded dragon but didn't know if a baby was the right decision for me. The employee made a recommendation- buy an adult. I literally had never thought of that and they happened to have a beautiful 3 year old beardie for sale. I was nervous about his demeanor, was he socialized? The put my nerves at ease, the employee got him out of his enclosure and let me hold him which immediately answered my question. I put the dragon on hold and left the store to think about it and not make an impromptu decision. An hour later, I pulled the trigger and told him to pack up the beardie, that I was coming back to take him home. Now this is the part that broke my heart, this beautiful reptile was put in.... a take out container. He couldn't move and when I asked about it I didn't really get a great response. What do they do for larger reptiles? I was anxious to get him home ASAP. It's been two weeks since then and he's acclimated well to his new home. Word of advice to potential buyers, you might want to consider having something ready for transport unless you don't care if you reptile goes home in a take out container. read more

Arizona Reptile Center - How my bearded dragon was packaged up for transport... in a take out container - Pet Stores Near Me - Mesa, Arizona

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If you need reptile services and info, this is 1000% the place to go! I recently tried to rescue 2 snakes, today I realized I was out of my element when one of them got loose from their tank. I called every rescue place imaginable and no one would answer or help us same day. These guy answered their phone and was soo quick to respond to my emergency. They don't even do rescues, but they were here in minutes and very professional. True heroes haha. I'm soo happy to know that he's in good hands now and taken care of read more

Cool place with lots of reptile options and the customer service is great. I was amazed on how the employees were very well informed on the different ones they had and always was kind with my questions. read more

I recently bought my first beardie and ARC is my go-to spot for feeders and advice. The feeders I've bought (roaches, crickets, worms) have all been great quality and I rarely have any die prior to feeding, which has not been the case with other shops. They also have a great selection of vivarium accessories, so as I begin to upgrade my guy to a bigger tank I'll be buying everything at ARC. I love the flexibility of their hours! I work in Phoenix and live in Tempe and they are the only shop nearby that is open between 7:00-8:00pm which is a tremendous help for me. My beardie is a growing boy and some weeks I just don't know how much he is going to eat and have to make a feeder stop after work! Everyone that works there is supremely kind and helpful and are patient when listening to any of my concerns or ridiculously random questions. I highly recommend shopping here! read more

Arizona Reptile Center - Pet Stores Near Me - Mesa, Arizona

About a month ago, we purchased our first bearded dragon--which was about 8 weeks old at the time. We had done months of research trying to understand how to raise these amazing lizards. After a couple of days, our beardie was kind of lethargic and not eating any of the different foods we would try (roaches, crickets, meal worms, kale, etc.). Here's why ARC gets a 5-Star review...we live in Tennessee (from AZ) and did not purchase our beardie from ARC. After finding ARC on Yelp, I made a call to see if the team could offer any helpful advice (the place we purchased wasn't offering much help). I think it was Jake who helped us, and he walked us through some tips. We followed his advice to the letter and sure enough, after 7 days, our beardie was eating crickets and roaches, he was exploring his terrarium high and low, and even looked healthier. Needless to say, our family was beyond excited to know that our beardie was going to be okay. Thanks to the advice of Jake and ARC, we have a healthy beardie our whole family loves. Thank you so much all! I would HIGHLY recommend ARC for any beardie questions--whether you live in AZ or not. :) read more

Great products , great animals to make your pets!! Great service!! Absolutely love going here for any and all reptile needs

These guys at Arizona reptile Center are amazing. They had just taken a donation of a beautiful creature. Giving it love and security. We will be back, these guys are awesome. read more

I don't normally go in reptile shops. I had baby garter snakes when I was a little girl along with my big brother but otherwise reptiles are not my favorite creature. My husband also owned Turtles for a while and I got to like them and was able to watch them eat. The only reason I went in this store was because my daughter needed worms for her Gecko and I was over it Mekong Center pretty close to here so she asked me if I could stop by to get $2 worth. The gecko doesn't eat much so $2 worth last a couple of weeks from what I understand. The clerk handed me a ziplock bag with the worms and I hesitated. He asked me if I would rather have it in a paper bag and I said yes please. I delivered them post haste. I did take a look around out of curiosity and trucks down a gecko just to see what they look like. She just loves her gecko. I decided I prefer kittens and puppies, but if I had a reptile and lived near here I'm sure I would be a regular customer. read more

Arizona Reptile Center - Exterior. - Pet Stores Near Me - Mesa, Arizona

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Great knowledgeable staff and healthy reptiles! One stop shop for all your reptile needs. read more

Arizona Reptile Center - Pet Stores Near Me - Mesa, Arizona

Bought a Crestie from there. They guys were nice seemed to know what they were doing, but I know no better. Sad to see she is not very healthy, has parasites, hopefully a common otc will work, her intestines are blocked, the roof of her mouth is black, one eye is swollen its bigger than the other. She was very hungry the first time i offered her food she hogged it down, the new ones never want to eat at first, so i question on that. Also I question if those tiny spots left in the cup where mites, I am now seeing black dots on the plant leaves in her home. We bought her on our way home, we do not live in AZ, I cant bring her back, even if i could I remember seeing a sign above the register saying "all sales are final". This has been my personal experience. read more

This place is a must see if you or your children are even remotely into reptiles/exotic pets. I went in for calcium and a water bowl for my Sulcata. Jon is super friendly and knowledgeable. He gave me some great ideas for warming and sheltering my tortoise. Given the tortoise is my size, only someone who really has one understands the temperament and habitat needs in our weather. Not only do they have a great selection of the cutest reptiles you've ever seen, but they have a tremendous array of experience helping these guys thrive in Arizona. The store pets are super amazing to see and the baby sulcatas make you wanna take one home. read more

Arizona Reptile Center - I can't believe my Sulcata was ever that small!!! - Pet Stores Near Me - Mesa, Arizona

Not a single front of the house worker wore a mask. That's personal choice I guess but they even encouraged customers to take their masks off. I had called ahead to check if they had medium rats in stock and when I got there (10 min later) they had none. Try Predator Reptile for more knowledgeable staff. read more

This place is exactly what the name entails. It is a reptile store. They seemed to have a large selection of slithering animals. We went here because we thought our 2 year old daughter would like to look at the snakes. There was a snake that was 200 lbs. Apparently it's 18 years old and hugeeeee. Needless to say she had a blast. The employees were nice and friendly. I would never buy a reptile so IDK if this is a good spot for buying a slithery friend, however this is a fun place to stop in with your kids and spend 10 or so minutes looking at the snakes. read more

I've been coming here for three years now, and they just keep getting better. It's one of the cleanest and most pleasant stores you'll visit, the staff are incredibly knowledgeable and friendly, and they always have exactly what I need. They've gained a loyal customer here! read more

I cant stand coming here. Takes me fooorever to get food. They alll drag there feet and rarely in stock with what i need.

This place was recommended to us by a friend and let me tell you it didn't disappoint. My family and I came in to get my brother a bearded dragon for his birthday. It is our first reptile so we we're nervous but Alec helped us so much. He told us everything we needed to know, set us up with all the things we needed to get started, and all and all he was amazing. 11/10 we'll be back for sure read more

AZ Reptile Center is WAY better than Predators. Plus the staff here is super friendly. Not reptile snobs like other places.

I really enjoyed coming to this place after I had found it about 2-3 years ago. They had a decent selection of different reptiles and insects that you could buy from. My main purpose of coming here was to get live feeder rats for my ball python and I never was disappointed up until recently. The past three times I have gone for my feeders, they have given me smaller rats than what they were showing me but charging me the same price for a larger rat. I've noticed that the staff have changed quite frequently recently every time I have gone and I'm not sure if that's the issue but I've decided to take my business else where since this is quite a distance for me to drive only to not get what I'm paying for. read more

Great place to stock up on reptile supplies & food. Has a variety of reptiles & critters for adoption as well. The staff is very friendly & will remember reoccurring customer names & orders. Overall I would recommend for those in need of reptile food read more

We bought our first bearded dragons here four years ago. The beardies have done great and are part of our family. We stopped in Sunday to pick up a feeder rat for Max, our 11 year old ball python. We ended up leaving with a lot of other items. What a great place to shop! Kyle gave us a discount since we bought quite a bit and is very knowledgeable. The store took in an injured Bearded Dragon while we were there with no hesitation. Please help out the local shop and do your business here. Sometimes, price is not everything! Thank you ARC! Kyle and his staff will take great care of your reptile needs! read more

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Every time I come into this store, the staff is able to answer every question I have. They are a wealth of knowledge. Some times they are busy so plan for a little extra time if you have to wait in line to get feeders or to inquire about a new pet. We love how healthy our bearded dragon is and we know it's because she came from this reputable and highly experienced shop. Thanks AZ Reptile!! read more

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This is probably the best pet store (for reptiles) in the Phoenix area. They have a large selection of reptiles including snakes, lizards and tortoises. They breed their own sulcatas and bearded dragons and have just about any type of feeder insect you could want (crickets, roaches, worms...). They also have some NFS animals on display that are beautiful. These include a giant Burmese python, a Rhinoceros Iguana and a really fat frog. Prices are good and the animals all look healthy. read more

Arizona Reptile Center - A couple Emerald Tree Boas - Pet Stores Near Me - Mesa, Arizona

Such a disappointment! John was really nice the entire time he sold me a misrepresented snake. Almost 3 years ago I purchased a snake from them that had "guaranteed" genetics. I have purchased feeders from them many times all along feeding her to grow her up to breed. As it turns out she doesn't carry the genetics that they promised. Their resolution was to buy her back. No compensation for 3 years of rats that they profited, not to replace her with an equal quality animal with proper genetics and I even offered them some of her babies to help offset their exposure. They said to sue them if I didn't like it:( I am concerned that they wouldn't stand behind their "guarantee" better than that. I believe they are responsible to provide me the animal they sold me that is of equal size and quality. How is that not fair? And I offered them less than that and they told me to hit the road. Buyer beware with this place! Smiles and BS is still BS! I have found that Predators, just down the road, offers honest help and they understand the small guy that enjoys reptiles as pets. Pass on this ARC and go to Predators! read more

It seems every other time I visit they don't have feeders. If you need a reliable source for your feeders go somewhere else. How can you be a reptile shop that advertises feeders but not have them multiple days a week? Maybe buy more feeders and you won't run out? read more

I love this place. The employees are all friendly. Even if you're not buying anything it's a lot of fun to look around. If you do buy something they will hold for you for a day even without a payment before. read more

It looks like a dump, but it really isn't. Tons of way cool herps here! There is a snake in this store that's bigger than a grown man. All the herps looks healthy and well taken care of. Even the damn hissing cockroaches look cheerful. They sell lighting, decorations, aquariums, starter kits, bowls, supplements and feeders (mice, worms and crickets.) Average customer service, but the guys here really know their stuff. The stores downfall = a bit more expensive than other places..... but you get what you pay for. read more