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    AE Herps & Exotics

    4.5 (66 reviews)
    Closed 10:30 am - 6:00 pm
    Updated 1 month ago

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    Our new savannah monitor! - A small lizard is in a terrarium with soil substrate and a yellow decorative water dish, with a rocky background.

    They take very good care of all animals and are clean and very knowledgeable! Highly recommend!

    A close-up of a small insect with a striped, patterned shell on a green leaf, surrounded by moss and plant debris in a natural environment.

    Just getting into the terrarium/paludarium hobby after only having fish and decided to start with isopods. The employee who helped us was very enthusiastically helpful with explaining a proper setup and feeding regimen for the little guys. I figure if they are so knowledgeable and willing to help with something so small they are probably great with their larger pets. Great selection and very neat for a store so small.

    Green Tree Frog - A white frog is climbing on the glass wall of a terrarium, which contains plants and naturalistic decor, under purple lighting.
    Tanner B.

    I have been to this shop a few times. Staff is very nice and knowledgeable and I enjoy seeing all the good things they have! I've bought frogs, anoles, snakes, and feeders from them and have had an amazing experience each time. Highly recommend!

    Outside
    Richard F.

    I didn't buy anything but I'm giving them a five star review simply for the fact that the moment we walked in we were welcomed and felt a sense of community. The two guys that were working there were very friendly and have amazing customer service. They are very passionate and knowledgeable about all of The reptiles. They let us hold some of the reptiles and educated us about everything they showed us. This was honestly better than visiting the the Phoenix zoo. When I am ready to buy a reptile I will definitely be coming back to this place. The employees at this location definitely made a positive impression on me and I can't wait to purchase from them.

    A person displays a small, pale-colored snake with a thin body, held gently with both hands, in an outdoor setting.
    Dominece G.

    Great customer service. I was able to find what I needed for my pet. Even got to handle a baby snake. If you are a reptile owner in the area, I recommend to definitely support this business.

    Spider habitat's and items. - Two small glass terrariums containing moss, rocks, and soil are placed on a black surface, with a lamp, a small figurine, and a container with red and yellow sticks nearby.
    Jen M.

    My son and I recently got a pair of jumping spiders and I wasn't sent instructions with them. I did watch a million YouTube videos,read up -etc. before we got them, but they arrived so tiny I just didn't want to make any mistakes. I stopped by here to pick up items and ask questions. The staff was very helpful, friendly, answered all my ridiculous questions and were very knowledgeable. I will be back and appreciate the great customer service. Thank you.

    Tarantula - A woman with blonde hair and a tie-dye face mask holds a large tarantula in her hands inside a pet store with terrariums in the background.

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    1 year ago

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    9 months ago

    Business owner information

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    AE Herps A.

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    9 months ago

    Amazing help with my leopard gecko set up!!! Amazing help with my tegu setup as well! Very knowledgeable!

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    4 years ago

    Small midtown store, but they have a nice variety of reptile, amphibians and spiders. Staff is always friendly and knowledgeable.

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    6 years ago

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    4 years ago

    Incredible inventory of snakes and invertebrates, all well cared for and health. Proprietors are extremely knowledgeable and helpful.

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    Page 1 of 2

    Ask the Community - AE Herps & Exotics

    Review Highlights - AE Herps & Exotics

    So they now have Dubia roaches if anyone is interested.

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    The Ocean Floor - Poor little dude

    The Ocean Floor

    (208 reviews)

    A great place to bring children for an inexpensive outing…read more I do not visit The Ocean Floor often. But when I do they have what I need. Toda I needed turtle food. That means you get stuck with a wordy review. March 12, 2026, mid day, I returned to my home. Two neighbors, who rarely communicate looked confused. We live in a condo complex, many things beside dry leaves and plastic bags find their way into our corner of the place. That day iteas a red eared slider turtle. You know them, the quarter sized petlets, millions accidentally killed by hopeful turtle owners. This one was 8 inches long and six inches across. Plus, very healthy and undamaged. By evening I knew who lost the turtle. The woman with the jungle patio and cage of happy parakeets. This made perfect sense. This water turtle escaped in November, 2025, finding it's way home in March, 2026. We have been fully occupied with urgent stuff. The neighbor is not home much. I got a container at the thrift store, I got the ultimatum from Sweet D - the turtle must go home TODAY. Turtle food at The Ocean Floor is in the rear near the customer service counter. I got a little bag of floating bits for $5. The turtle was ravenous. The turtle is home. Several people are happy er. Yay!

    Ocean Floor is always a pleasure to shop at. Today I returned a part I didn't end up needing, and…read morethe process was incredibly simple and stress-free. The staff handled it quickly and professionally, and I received store credit with zero hassle. That kind of customer service goes a long way, especially in a hobby where good support matters. I'm already looking forward to coming back soon to pick up some fancy shrimp. Great experience all around.

    PetSmart

    PetSmart

    (101 reviews)

    I have been bringing my male dachshund here for grooming for the past six years, ever since he was…read morea puppy. I recently also began bringing my female dachshund. This was her second visit, and while I acknowledge she can be a bit of a handful, my male dachshund is very calm and well-behaved. Both dogs were dropped off in perfect condition. However, when I picked them up, I immediately noticed my male dachshund was in distress. His tail was tucked, and he began whimpering when I put his harness on. Once we reached the car, it became clear he was in pain--his lower body was trembling, and he whimpered even with minimal touch. Dachshunds are extremely sensitive with their backs, and this behavior is completely out of character for him. I immediately called the store to ask whether anything may have happened during his grooming, including whether he may have been picked up or handled incorrectly. I was told nothing occurred. I know my dog well, and something is clearly wrong. Additionally, my female dachshund had a cut on her leg upon pickup. Both dogs are short-haired, so this injury is concerning. After arriving home and further inspecting my male dachshund, I contacted the manager again. I was told the cameras were reviewed and that nothing had happened. I would have greatly preferred honesty and clarity. As a result of his condition, I am now taking my male dachshund to the veterinarian. Unfortunately, this experience has shown a lack of care and accountability. Staff turnover has clearly impacted the quality of service. My dog previously had the same groomer for years, and nothing like this has ever happened. I will not be returning. Groomer's name Princesa M.

    This is our favorite location. Our corgi loves to come here for treats and toys. We also come here…read morefor their great PAW-dicure service. The dog groomers are always very friendly and careful with our dog especially the times he gets a little nervous with the dremel. The staff overall in this store has treated us well and are very professional. I enjoy the rewards programs so Petsmart is our go to pet shop and this is our go to location. They also had a great free Santa photo opportunity for your pets at this location and it was super cute!

    AE Herps & Exotics - reptileshops - Updated May 2026

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