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    Repipe Specialists - Bay Area

    3.7 (153 reviews)
    Open Open 24 hours

    Services - Repipe Specialists - Bay Area

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    2 More Services

    Water pipe installation

    Water pipe repair

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    No new pipes/ pex connections

    Where do I start. Re-pipe specialists does not do their own work. They subcontract out plumbers to do the job. They did my re-piped both hot and cold side, stating that it only takes two days but, it Started on that Thursday Finished on the following week Thursday! I called to complain and didn't get an answer for two days. Spoke to regional sales manager and he claim he would do his investigation, but failed to get back to me in a acceptable time. When the regional sales manager came back to me, he said it was not his problem and that the contractor said that it was up to me to pull permits, it takes longer then two days, (but the website says something different) and what not. I did not except it because I was missed lead in the sale of the project! I called for his higher-ups and reached another manager. When I reached another manager, he agreed that no work with subpar We came to an agreement and the agreement was said I'd read receive a certain amount of money back but only received a quarter of that back due to the fact that accounting error on there in failed to complete! But we had a remodel going in downstairs of out home and have not been using all the fixtures! But when we use the upstairs tub the tub leaks led to downstairs stairs! So I called them back out, after I spent a lot of money repairing all the holes they inItially put in the walls, (57+)! When the plumber arrive he was more worry about the drywall replacement then the leak itself! It turned out to be my tub connection which they failed to even examine when do they reroute. They connected to old corroded copper one walls and my tub spot was not even tight it was loose. When I point out to the plumber that it was never like this he said not his problem. Tried talking to the regional sales manager but he it was not the problem because contract did not say replace angle stops but the connected to old pipeline to even to the stops also the just tie on and off water to show water was going through the pipe not test song for leaks! My house normally don't use this tub but when we did because we ha move no kitchen it was discovered the the tub is leaking ! They fail to help nor respond when I said they connected to old piping not the stops! The regional sale manger told me not their problem nor did I get a response from his higher ups! Please stay away they do not do good work, even my insurance company and plumbers tried calling them and they did not respond! And this is a fact! So stay way away!! They subcontract everything and do not take care of there customers!

    So lame
    David B.

    The price is right and the initial work was done as planned, on time and in a professional manner. They did have to come back twice fix a leaky exterior hose bib but that was fine. The problem I have is I just moved my refrigerator to paint and discovered that they didnt patch the walls as promised. Ok, the plumbers put the fridge back and when the sheet rock guys came they missed it. Ok, things happen. The problem is Repipe is not interested in helping me get it fixed and referred me to the subcontractor responsible. The Sub is not responding after 3 calls. Going for call number 4 today.

    Amy R.

    BUT THE BAIT WAS SOO GOOD... Like most Tinder experiences, ours started off well. Randy was our "senior estimator"/bait from Repipe Specialists. He seemed appropriately interested in having our business, open to answer any questions, though not too pushy (not like those desperate try-hards). Seems legit right?? The next chapter began on work day 1, when a subcontracted company by the name of Plumbing Tech Repipe Specialists (link to their excellently rated company: https://www.yelp.com/biz/plumbing-tech-repipe-specialists-san-jose-2) appeared at the house (an hour late). We had no choice or say in which company we would be having our second date with. I suppose it's by region, or availability, or maybe some algorithm we're not privy to. In any case, the work started for 13 straight hours. The water in the house was shut off between the hours of 9:30am and 10:30pm, a tad later than the "9-6pm" timeframe we had previously been told to expect. Oh well. We asked numerous times for updates to when the crew might be finished for the day, "one more hour... another half hour... two more hours" they said. Time dragged! The day had started off okay; they had covered furniture and carpet near work areas. Around 6pm, however, all of the plastic sheets and drop cloths were pulled and stored away, and boots who had previously been in crawl spaces, carrying dust/dirt, started stomping through the house, on carpet, [scuffing] marble, on stairs, inside, outside, all over. A few hours passed and finally, they said they were done. A sweet gentleman I didn't get the name of, digging deep in his nasal cavity for ???, rushed us through the walk through in which we found two sink leaks. Luckily they fixed it that night. Score. We had verbal arrangements for another rendezvous the next day for completion of the main line. Except, no one showed up at the given time of 8:45am. We called the office around 10:30am and was told that oops the crew would not be able to come and that we needed to reschedule. Family took work off to be present for this project, unnecessarily. Day 3: Starting to see some true colors... Lots of miscommunication/misunderstanding with time expectations of work. Something that was quoted would take "a few hours" was another 12+ hour workday, no water, no completion of faucet installation despite contract agreement. Crew of two people showed up before 9:30am, "forgot some pieces", went to Home Depot, manually dug a 1' deep mud trench, broke a drain pipe, and left around 10pm. We were told "there's no need to do a walk through, it's fine, no test needed". Whatev. Day 4: Yikes. It wasn't fine. Two more leaks found, including one resulting in damaged wood panel. Leaks were fixed, rashy wood panel looked okay to Plumbing Tech Repipe Specialists. I lost track of the days. We're into the second week now. Inspection Day is here and we've passed but not really. There are little fix it remarks noted on our papers as well as instructions for scheduling a fire department inspection as well. Randy/Repipe Specialists have been cc-ed in the many email exchanges. The response is: sorry, "Graciela from our shop Plumbing Tech Repipe is really very helpful and manages all out technicians- She will take good care of you I'm going on vacation for two weeks you will be in good hands with her and she knows the issues". **here's the switch, guys** Thhhaaaannnkkkksss..... Maybe it was them and not me? Maybe it wasn't meant to be? Maybe I was naive in not thoroughly reading other people's reviews and experiences and taking that leap of faith. In any case, I am in deep regret. Spending $12,000 shouldn't result in this much head banging and frustration. I have not enjoyed feeling like I needed to micro-manage or hold people accountable for DOING THEIR JOB. For being respectful of the home, for showing up at a home at an agreed upon time with appropriate tools and able to provide the service stated on the contract. Deeply disappointed, frustrated and concerned. Recommended only if you're into the ol' bait n switch ;) Pros: I did come out with some pretty photo album: - over 20 1'x2' holes in our ceilings, walls that would not pass kindergarten cutting protocol - damaged furniture - wood panel remains damaged by water (Plumbing Tech Repipe Specialists deny any issue with the wood) - wood shavings left in carpet from work - melted metal scraps from soldering (all over doors, walls, carpet, furniture) - shower wall tiles sawed into and glued back in true Kintsugi fashion Stay away unless you're into nightmares.

    Found in apple tree next to where they parked their truck.

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    3 months ago

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    Thank you for such a great review, Joan!

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    Page 1 of 4

    Ask the Community - Repipe Specialists - Bay Area

    Review Highlights - Repipe Specialists - Bay Area

    Randy was great in explaining everything, even provided tips for a smooth construction day.

    Mentioned in 21 reviews

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    Repipe Specialists - Bay Area - plumbing - Updated May 2026

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