I requested a quote to repair a window that had some plastic or vinyl strips that were peeling off…read moreand preventing it from closing. After texting to share some photos they said they'd need a window technician to check it out. They showed up exactly when scheduled and texted to let me know when they were nearly here. It turned out to be an easy fix so they took care of it on the spot, free of charge. They even insisted on cleaning up the little plastic bits that came off the window during the repair (even though I told them I could take care of it). Fingers crossed that I won't need to repair or replace any other windows soon, but if I do I'd definitely go back to Seattle Glass and Window.

Quick, professional service and knowledgeable ,plus they happen to have the best price! Highly…read morerecommend

We had every window replaced in our house. From quote through installation, we were very pleased…read morewith the detail, care, and ease. Initially, we weren't sure if we wanted to replace panes of glass or entire windows. During Petr's walk through, he explained which windows would work to have individual panes replaced versus which were not salvageable. He also carefully explained how installation would work given newer windows aren't as deep so spacers would be inserted to make up the difference. His quote then showed the cost of replacing individual panes where possible versus the entire window so we could run the numbers and decide. I appreciated this transparency, he could have just told me I needed to replace entire windows and made more on the job. I was also told that there would be no follow up after the quote unless I had questions or wanted to proceed. I appreciated that it wasn't going to be some sort of hard sell as so many companies tend to do. We opted to replace all our windows and made a visit to their showroom to pick styles. Installation took 4 days and the crew arrived when promised every day and worked with care and attention including being careful with and kind to our small dog running around. Given the pandemic, they always wore their masks. At the end of the project they cleaned up completely after themselves. The crew lead noticed the retractable screen on our sliding door wasn't retracting smoothly so he said Milgard would be contacted to get customer service/repair/replacement started. Milgard called within 3 days. Everyone I came in contact with at Window Fellas is clearly passionate, knowledgeable, and meticulous. As a result we're very pleased with the entire process and final product. If only other home improvement projects went this well! Some reviewers have complained about a lack of response when trying to get a quote. I actually had originally contacted Window Fellas a couple of years ago and was told to submit a request via their website. I never heard back and didn't do anything further until I contacted them this go around. While I know it's frustrating to not get a response, it's worth following up! Once the connection is made, you will have their full attention, care, and expertise. I am sure they regret any missed contacts, but I have seen first hand that they are committed to providing the best service and product. You won't regret it.

High quality service from beginning to end for a one window replacement job…read more Prompt contact after my inquiry and an easy appointment for an onsite competitive quote. The window arrived quickly and the installation (even with the discovery of some dry rot) went smoothly thanks to their skilled and professional installer. Cleanup was also excellent, leaving the place spotless. Highly recommend!

I've been meaning to write this review for a while. Kirill and his team replaced a dozen windows…read moreand 2 sliding doors for our home, including a breathtaking 15-foot slider for the living room that made our dream a reality and completely transformed our waterview home (see photos). It's now been 10 months since completion and we've experienced zero issues whatsoever, which is testament to the quality of the work. From the start, Kirill was responsive and responsible. His bid was competitive, and he was extremely detail-oriented. Since we wanted to order our own windows from Dunn Lumber, we had multiple conversations to ensure the measurements were exactly right. His thoroughness paid off -- all the windows arrived exactly as planned, avoiding delays or returns. During the installation process itself, Kirill and his crew (Ivan and Ivan) were always on time, courteous, efficient, and professional. They may be the ONLY contractors we've ever worked with who finished within the timeline that they laid out. Overall, we really enjoyed working with Kirill and would 100% recommend him to anyone looking to replace windows or doors. It would be nice if they also offered finishing services, like drywall touch-up and painting, but the quality of the work that they do specialize in is absolutely impeccable. Don't think twice about hiring Cascade!

Kirill worked closely with us to price the replacement of 28 builder-grade windows and three…read moreexterior doors with Pella Fiberglass Windows and Doors well below what larger competitors were able to offer, in about the same time as the best others were able to offer. Ivan and his team arrived on time and completed the install, replacing the exterior window and the interior door trim to match what was installed (but with better quality). Ivan was even able to address our misaligned original window trim. Now our drafty house feels sealed and quiet, with a noticable decrease in the time the heater is running. Kirill was responsive to any questions and worked with us to resolve a misunderstanding of weekend scheduled work. Ivan, Roman, and Teras were all attentive to our interior and made a point to clean up afterwards.

Luis and Jordan did an excellent job replacing 2 windows. Quick, efficient and professionally done.read more

Very pleased with product and installation. Installers Andres and Macos we're efficient,…read moreinformative, and did quality work. Would definitely recommend the company and crew.

Value, service, and quality were all excellent. I had a patio door that was especially difficult to…read morerepair -- the track and rollers needed replacement, and the door was sealed within the frame, making it extremely difficult to remove due to its age. Joe had the experience and expertise to get the job done while also taking the time to clean out the old debris and make everything look like new again. Customer service and professionalism were outstanding from beginning to end. Thank you, Joe!

Extremely professional service end. Price was competitive and the quality of product does seem…read moresuperior. Will definitely use them again for all glass needs. We replaced 18 glass units that lost seal.

I reached out to Kot's after my contractor put cheap off the shelf windows in my addition, contrary…read moreto what I expressly said I wanted. My house had original 30 year-old Milgard window's and I prioritize quality over price. Oleg was able to get out to me right away, he sent me a quote and we initiated the order. When the windows arrived and weather permitted, his team came out to replace the cheap windows and slider my GC put in and they did a fantastic job. Everyone at Kot's was so great we requested a quote for replacing the rest of the windows in the original structure which were installed last week. The whole team was fantastic to work with from start to finish. I had a lot of quotes, some cheaper but none with the level of integrity and pride in their service that I found at Kot's. Thank you Oleg, Daniel, and the crew.

I am writing this review as a prior Comercial construction manager and a guy who needed a window…read morereplaced. They were very responsive and communicative prior to the glass replacement. They were very honest, respectful and professional throughout all of our interactions, and they were on time and had the glass replaced with in the amount of time that they said it would take. They weren't the cheapest but very competitive. I am not only paying for a price of replacement glass but service as well, they are professional, responsive, honest and knowledgeable, and that's what I'm paying for. I will be keeping there number for future service and I recommend you do the same.

I spoke with Mike and although he was not able to service my area, he still was very kind and spent…read moretime with me on the phone to walk me through where to find what type of windows I had, and gave me a suggestion of another preferred company that does cover my area. He did not rush me off the phone, and was very patient with my questions even though he knew he was not getting paid for it. He was wonderful and generous with his time. I would definitely recommend him to anyone! Thank you Mike.

I have used Superior Glass two different times. I had all the windows replaced in my condo and was…read morevery pleased with the service and the work that was done. Always on schedule and took time to explain. Recently I had a huge skylight replaced. Even though there was a slight misunderstanding of the type i wanted, Mike did not hesitate to get that all taken care of and I was extremely pleased in how they value their customers. Mike is very good to work with and his contractors as well. Great experience and his prices are very reasonable in comparison to other companies. I will use them again.

Great communication, high quality installation and service! From quiet, order, installation, and…read morefollow up we were very pleased.

We had several windows replaced along with a sliding door and large bay window. The quote we…read morereceived was reasonable based on what we requested and compared to other vendors. We were able to schedule the work quickly after the windows arrived in their warehouse. The work was finished over three days and the installers were friendly, professional, and cared about their end product. We'd highly recommend them.

It was a great, low-pressure experience working with Reglaze Windows! (Unlike Champion, or…read moreAnderson's incessant advertising.) Pete was a great, flexible guy to work with in figuring out what, and how many windows we wanted to replace. The final result was also great. Our 3 new double-hung (top-down/bottom-up) windows are beautiful! Well worth the wait for the black exteriors! Not only did the installer, Craig, finish the job sooner than expected, he also did a beautiful job on the interior trim. Absolutely beautiful job!

We could not be more pleased with our new windows and our overall experience with Reglaze! Reglaze…read morereplaced 15 windows in our old house back in June with efficient and high-quality new Milgard windows. We got estimates from a few other competitors, and Reglaze was able to give us a very competitive price. But, most importantly, Reglaze was able to give us much better service and much more peace-of-mind during the install and beyond. Pete was very friendly and very helpful for us in making our decisions around what types of windows to install. Additionally, we recently had a spring fall-out of one of our windows, and Pete was super helpful and followed-up with Milgard on our behalf to get it fixed!

Update: Since…read moreposting this review the company has continued to threaten me by emailing me directly. I understand the company disagrees with my review, but I was disappointed by the tone of their response and the implied pressure to remove it. Being told they would publicly respond and report the review to Yelp and Google if I didn't remove it felt unnecessarily aggressive and intimidating. Also in response to their comments below Thank you for confirming the exact root of the problem: you looked at a three-pane window, saw that only the middle section was currently foggy, and assumed I only wanted that single section replaced. As a professional window company, it was your responsibility to clearly state: "We see only the middle pane is failing, so this quote is strictly for one pane of glass, not the entire window unit you asked for." You didn't do that. You just wrote "1 glass replacement" on a quote for a "window replacement" request and expected a regular homeowner to know the technical difference. The fact remains: I asked for a window replacement. I provided a photo of the entire window. Other companies looked at the exact same information and managed to quote the entire three-pane unit for a price comparable to what you charged me for just the middle section. You can keep calling a customer's genuine financial frustration "deceptive" to protect your online rating, but your own responses show a complete lack of accountability. You made an assumption, failed to communicate it clearly upfront, and I had to pay the premium for it. Prospective clients can read this back-and-forth and decide for themselves if they want to risk dealing with a company that hides behind ambiguous quote terminology instead of practicing transparent communication. I am done repeating myself. ----------------------------------------------------------------------------------------------------- I recently had a foggy/failing window repaired that consisted of 3 separate sections. Unfortunately, due to some miscommunication during the quoting process, only the middle section was replaced. That was really frustrating because it made the overall cost much higher compared to other companies I had received quotes from. To their credit, they did offer to replace the remaining sections at a discount after I brought up the issue. However, even with the discount, the final price still ends up being significantly more expensive than competitors. Had everything been communicated more clearly upfront, I likely would have chosen a different company. The biggest issue for me was the lack of clarity during the quoting process. It felt misleading to realize afterward that the quote only covered one section instead of the full window I thought we had discussed. That said, I do want to give credit to the installation crew because they were excellent. They were respectful, worked quickly, kept everything clean, and did quality work. My frustration is mainly with the communication and quoting side of the experience, not the installers themselves.

Looking for a Christmas miracle? Well, FDC Glass just became my holiday hero! Picture this:…read moreshattered glass panes on my front door, a dozen contractors telling me "just replace the whole door" (aka "give us more money"), and me slowly losing hope faster than a snowman in July. Enter FDC Glass, cape flapping in the wind (okay, maybe not literally, but you get the vibe). Not only was their quote actually reasonable, but they didn't hit me with the classic contractor combo of upsells and surprise charges. They even sealed up my entrance while working on the door - no extra fee, no fuss, just good old-fashioned service. The result? My door looks fantastic, my wallet isn't crying, and I'm singing their praises louder than carolers in December. I've already told my HOA about them, and you bet I'll be calling them for my other properties. TL;DR: FDC Glass = Christmas miracle workers who actually fix what's broken instead of trying to sell you a whole new house. 10/10 would recommend!