Absolutely worst experience ever!!! I rent a townhouse... so i get a ring at my door for these two guys to use access to my water to clean the roof... i said sure, THREE HOURS later they are still using MY water to clean all 4 townhouses roofs! So im paying for this water for one. For two they made a HOLY mess!!!! Dirt and water came through my bathroom vent. My backyard was absolutely disgusting full of so much dirt and grim. My glass patio table was covered and chipped from a rock hitting it. My chairs have cushions on it that are absolutely ruined. This mess was so bad it went inside my home... my laundry room and onto my washer and dryer units! My truck is parked on the other side of my townhouse and that was completely full of mud and dirt! I watched these men throw a dead bird off the top of the house in front of my door... promised they would clean up... they not only left everything a complete mess they left the dead bird in front of my home as well as all there nasty stinky trash bags!!!! I called the head boss and he is not helpful at all. He calls me at work and tells me his men cleaned everything up , i get off work to find they kicked the bird halfway under the bush next to my door.... cleaned the trash bags up and half cleaned my backyard. My table is still broken and im upset... my garbage can was brand new and looks like it went through hell... my new door mat is disgusting, my truck and backyard are still gross. Now im left with all this and have to pick up this nasty bird! Im so unhappy with how unprofessional this company is. If this is not fixed and paid for i will sue no doubt! Be aware! read more

Brett is an honest guy who knows his stuff. I have a small house. One man did all the work. It's a work of art. I am so pleased. I changed the roof color and removed the tile caps. What a difference those suggestions make. Highly recommend. read more

Renco was one of three roofing companies I called to get an estimate for replacing my roof on my AZ property. Renco was the only company that called me back the same day and scheduled a time the following day. From the original estimate, through the final inspection, I am extremely pleased with Renco Roofing. They delivered quality and kept me posted on all phases of the job. I was also pleased that Renco provided a fair and competitive bid. Renco Roofing is my go-to company for all roofing needs going forward. read more

We needed a Roofing contractor after a heavy rain caused a water stain in a closet in the home. We didn't know how serious an issue we were facing, but we chose RENCO Roofing based upon the positive reviews online. We are so glad that we chose them. Jari is the person who came to the home to review the situation. From the first interaction, he gave us a positive experience. He called prior to the visit, he was on time, he was professional and friendly. He was very clean and neat both in appearance and in the care he took when entering and working in the home. He explained things and even gave me the choice of stepping up the ladder to see the damage from the crawl space or the choice to see a picture. We don't know anything about this business and he could have taken advantage of that, but he explained that this was a very minor issue that could easily be taken care of with some repairs where an electrical conduit enters the home on the roof. When Jari was finished with his inspection and review, I told him that my husband was a few minutes away and would be back soon. Jari waited for my husband to arrive so that any questions he had could be answered. I was very impressed that he waited for my husband even though the repair would be done by an electrician and not by his crew. This time around, we were lucky that it was a minor issue. When the time comes that we need any work done on the roof, we will be sure to call RENCO Roofing and ask for Jari. His honesty, integrity and service were outstanding! read more

Professionalism at its Best!! so pleased from start to finish and a final follow up! Lars was so informative,honest and helpful, friendly~What a great team you all have there at Renco! All work was explained, mapped out and thoroughly explained in regards to our options. We were very blessed to have such professionalism perform such an awesome service! Also, bonus... 10 year warranty! yes!! Great companies and service still exist~ Thanks Renco~~ Blessings~ Have a great year~ read more

Shot a hole in my ac coil with a nail gun then tried to cover it up! Then were back out- Association related repairs so I did not arrange for the repairs. They broke my drainage pipe to my ac unit, turned the end of the pipe upwards so it filled with rain. Ironically the pipe was missing from my roof top. Totally intentional and totally crooked organization!!!! read more

I needed some tiles replaced on my home prior to selling. I received 3 appraisals, Renco was the best, and since we had used them previously with good service, I elected to go with them again. Their work was professional, timely, and looked great! While they were they they also saw some other issues on the flat part of the roof and just went ahead and fixed them with no additional charge. How's that for great service! I will definitely continue being their customer. read more

Jari was very friendly and knowledgeable . Showed me everything that was wrong and explained it to me. No pressure and was honest. Highly recommend and I will definitely use them for future roofing! Keep hiring people like Jari. read more

RENCO Roofing completed a major roofing project for our condominium association in five star fashion. They reroofed two flat roof buildings and sealed four other buildings, replacing over twenty skylights to code in the process. They submitted the lowest qualified bid and made sure the board understood it. They completed the work and left the site clean. They are responsive to our 30 owners addressing all issue quickly. For the past ten years they have honored their warranty responding quickly to calls. Having worked in the facilities maintenance world for many years I find it a pleasant experience to work with RENCO. They have proven to do quality work at a fair price, honor their word, and respond to issues quickly. read more

for over a month i have worked back and forth with a gentleman from here to get my roof figured out and squared away with insurance. i was given a quote at the beginning of Jan that was to include foaming the flat part of my roof for proper draining as it was recommended by this gentleman. received the quote and saw this was not on there. asked him to please correct it before sending off to insurance and dealing with them. He does and re-corrects the quote for this. This goes off to insurance, we go back and forth with getting another adjuster out to go back over what renco claims needs to be done for a roof and finally after a few weeks, it is approved at the quoted price. I let the roofer know and next thing i know, i get another quote over 5k higher than my previous quote! waste of my time and completely lost my trust. read more

We contracted with RenCo for our roof repair to repair a leak. We received a very fair est. and decided to hire RenCo. The next day they called to schedule a time witch turned out to be a matter of just a few days. Their repair man Shawn Simonson was on time on the scheduled date and the repairs made promptly. A family owned company who takes pride in there work and guarantees not only there work but your satisfaction. Great company! read more

My HOA hired Renco to repair my balcony. The job required interpretation of the structural engineering report. The estimate was very high, but accounted for possible damage that was unseen. They did a poor job at managing the job, leaving my deck furniture in the common community public space. They sloped the flooring surface on the windows and railing and sealed my storage door closed. I have a negative slope to my balcony so when it rains I have standing water on the floor, and they did not reinstall the drain. To make matters worse 8 months later, I can not get basic warrantee and maintenance information from them. read more

Several months ago I hired Renco Roofing to install a new roof. Shannon came out and explained the process. He was professional and was able to explain the process to me.The men came on the day appointed and appeared to work hard in order to complete my work in a timely fashion. My only complaint was about the trash being left, as well as. roofing material left on the property. MY issue was addressed within the hour and Aaron came out to clean the areas in question. He spent two hours cleaning the back and looking for any roofing materials in my back yard. It was completed to my satisfaction. I enjoyed working with this team and would recommend them highly read more

I love RenCo LLC. Their office staff is organized so they can get quotes done really fast. Brett is super personable and gives you a great trustworthy feeling. I refer RenCo to my clients because they tell it like it is... 5 stars for fast, honest and friendly service. read more

We would totally recommend Renco. They showed up on the day agreed upon and finished most of the work in 2 days with final clean-up on the third morning. We had two separate agreements; one for the flat roof which included tremoving the existing roofing, insulating and replacing 3 skyights and a separate agreement to remove the existing tiles, clean and restore and then replace the existing tlles to the roof. All work was done in a professional and experienced manner and to specification. By noon of the third day, we had a new roof with no trace that workers had even been on site. Great job! read more

These guys are the best in the valley. We had some broken roof tiles and a few other roof problems when we sold our home and they came out quickly to fix them and were very reasonably priced. They were easy to be reached and very professional documenting all their work and the charges. I highly recommend them. read more

Poor quality work and even worse customer service. Stay away from RENCO unless you want to be nickel and dimed, for a roof contract that is more than most of their competitors. Lesson learned you don't always get what you pay for, make sure to research your roofing company. read more

We have used Renco now on our own roof re-do and on the roof of a family member. They have always been fair with us and as far as we can tell, their work has been very We are done. Our last job involved sale of the home mid-work, and Renco was very good about dealing with us and the new owner. We were initially disappointed at a schedule delay, but appreciate their integrity to do so to avoid weather-dampness threat to getting the best possible seal. We would always go first to Renco for any roofing work in the future, and we will suggest our friends and neighbors all do the same! read more

Just finished up our appointment with Keith. He arrived on time as scheduled. I found him very knowledgeable, honest and in comparison to the other quote we received from another roofing company - extremely reasonable. If you have any roofing needs or issues, I would not hesitate to call Renco and ask for Keith! read more

Two stars as so not to sound dramatic. Our tile/foam roof was repaired by the previous owner in 2006 using Renco Roofing who had worked previously in our culdesac. I now have a leak behind a living room wall and had them come out for an evaluation of their repair and estimate for a recoat of foam. Shawn is no longer with the company. His replacement Brett is confused and hard to understand, a little impatient and arrogant, but more improtantly rude, both in person and on the phone. Moving on from him. The original work order was for a replacement of underlayment under ALL existing tile and a foam recoat. This underlayment prevents leaking. He brought the work order to my house and showed it to me and it matched my records from the closing documents. On my closer inspection a portion of the job was never completed over the section of the house that has water behind the wall, aka a leak. Maybe this shortcut caused the leak maybe it didn't but apparently the owner Lon remembers the job from 6 years ago and states this is what the previous owners agreed to. They paid 1.3M for the house. I'm doubting they put underlayment everywhere else but there. Even so, I can live with the inconsistencies between what was recorded and what was done but the estimate to refoam the rest of the roof and replace 2 self flashing skylights was $12k . Um what? We are talking like maybe 2500 sqft of foam. I don't know a lot about roofing but that is twice other estimates. Maybe my neighborhood commands a premium but al least do the job correctly, and have the foam last the full ten years that it should. Now to have a condescending employee come out again and do it wrong again? Not sure about that. With all the available roofers in the valley you can do better. read more

I would recommend Renco for roofing work. Their employees are highly professional and their work is very good quality. I needed my rotten fascia replaced which required some repairs to the flat roof which is foam with a a polyurethane coating. I got estimates from several companies but Renco was one of the two that could do both the fascia and roofing work. I think Renco is mostly a family companies with many of the employees being related. I first met with Keith for a proposal, but he was the best to help coordinate the different phase of the work, and help address and resolve any problems, which because of the weather were a few. I particularly was impressed with the work on the fascia. He was such a hard worker and the quality of his work was excellent. Then the roofers followed with the repair of the flat roof which required foaming and repairs to the coating where it was damaged by the fascia removal and replacement. After all that, Renco recoated the roof to finish the project. There were a few problems because of the raining weather, but Renco always quickly responded to my calls and emails and promptly addressed the issues. Again, Renco is very professional and their work is very good quality. I will use them again in the future if I need any future work on my roof. read more

Lars of RENCO Roofing came out to my house on January 15, 2018 to provide an estimate on my horribly damaged and neglected roof.  He was personable and provided a quick estimate.  I dropped off a down payment  (35%) of the total estimate on January 23, 2018.  After giving the contract and down payment to an employee that didn't quite seem to know what to do with it, I went out to my vehicle and called Lars to notify him.  He told me that they don't get a lot of down payment drop-offs at the office and that it would be ok.  Then he told me I could expect a call from their scheduler within 3-5 business days to schedule the work.  I now find myself 8 business days later and I have not heard one word from RENCO Roofing.  It's upsetting due to the fact that money has already exchanged hands.  I was hesitant about posting this review due to the fact that I have already signed a contract and Lars told me that if additional materials were needed during the job that I would receive a bill after the fact.  I now worry that additional work will be done and billed to me as a retaliatory effort for leaving this review.    To summarize, I was happy with the interaction between Lars and myself.  He was professional and personable.  He seemed knowledgeable about the business and I felt comfortable doing business with him.  However something happened in their workflow process that has left them with $3,000 dollars of my money and me not receiving any communication about scheduling the work to be done on my roof.  I will now see what I can do to either recover exchanged funds or work this problem out. An unfortunate and unnecessary additonal step that I feel I should not have to go through. read more

I could type wonderful things about RENCO roofing all day long. I'm truly blown away by my experience and I have recommended them to my neighbor (who was super jealous of my gorgeous new roof) and my best friend who needed a patio roof fixed up. First, I was super impressed by Lars and his awesome customer service. He squeezed me in last minute- BRIGHT AND EARLY on a Saturday right before he had a big expo to go to. I really appreciated it! Then, a few weeks later it was time for the work to begin. Unfortunately, the weather did not permit for a couple of days, so we had to postpone temporarily, but I was kept in the loop every step of the way. The pricing was great, their professional input was outstanding, their timeliness was perfect, the work was awesome, the communication was the best out of all of the work I had done at my place (which was a lot) and I couldn't be happier. Please do yourself a favor and pick RENCO! read more

I am a property manager and deal with contractors all the time. Keith with Renco Roofing is fantastic. Knowledgeable, honest, and quality driven. They are easily my Go-to roofing vendor. read more

The inspector for my condo clearly missed a huge crack in the roof. As a result I had a flood in one room and needed help fast. I needed to get 3 estimates for insurance purposes. One was so high I would have had to sign up for a payment plan for a few years just to pay it off! Also, all of them had 3 week wait times since we were in monsoon season. The sales rep for Renco told me what I needed to have done now and what I could hold off on and repair down the road. Their price was not only the lowest, it was more realistic for the scope of work that needed to be done. Because I chose them that same day, the rep came back that same afternoon and sealed the major crack so that I would be protected in the event it rained before they could do the whole job. They were able to schedule me within the week.and I didn't have to be home for them. The workers were clean and efficient. Moreover, the rep provided me with pictures and language that helped me get money back from the inspection company and the home warranty company! They were honest, reliable and reasonable...what more could you ask for! read more

Up front they look great, and that's what they want you to believe all the way through. Well my experience with renco could have turned out very wrong if I had just let them do their normal job on my roof. I was scheduled to get a new roof with a ridge vent. I was unfamiliar with a ridge vent, so I researched the very one that renco was going to install. As I watched them install it, I realized that they were not doing it correctly. I approached the roofer about it and he had no clue of the Quarrix brand install procedure. No one that I talked to at the company knew about the mfg install procedure. Needless to say, they were instructed to tear off the just finished, wrongly installed , ridge vent and re-do it correctly. How many ridge vents have renco done? I know mine is correct thanks to ME! I don't want a company to rely on coming back till it's right. I want it right the first time. Get it together renco.. read more