OMNI Pest Control was one of the first to respond when I searched for yellowjacket nest control and…read moreremoval, and provided an estimate. I contacted them that evening and Matt responded almost immediately and scheduled a date and time. The tech, a young man name Jeremiah, texted me an hour before arrival. Came to our home, I showed him where the issue was. He went in, destroyed the nest and took it out, and then treated with Deltadust, a formulation of deltamethrin. Finished the job in a half hour. Hope the issue is dealt with for good. BTW, the charge was very reasonable. Quiteimpressed with OMNI.

It takes a lot for me to actually write a bad review. But I feel my kindness and understanding was…read moretaken for granted so here we go. I was a repeat customer, for a problem that turns out they may not have eradicated the first time. I think these guys are good and do good work... IF they're able to solve it in that first visit. In two separate paid visits now, the "follow-up" appointments to check their work that THEY INITIATE get canceled. This last time, they rescheduled SIX TIMES, all last minute, after the time they were supposed to have shown up, or without any warning at all other than a "reschedule text" later. Do NOT pay your invoice after that first visit until you actually KNOW the problem has been solved, because the "free" follow-up appointments have been canceled last minute way too many times. And this was with written acknowledgement that the job had not been completed. I will share their "understanding" and empathetic "we're standing you up again" template here. Considering they started repeating excuses, I'm surprised they didn't accidentally send me the template itself: "Good morning, [customer]. We sincerely apologize for the [short notice, confusion, inconvenience]. Unfortunately, the technician assigned to your service has informed us that he is [sick, injured, forgot ladder, custom]. We appreciate your understanding, as this situation is beyond our control. Would you be available to reschedule your appointment on [Mon-Fri] (##/##) between ##:## and ##:## [am/pm]. Please let us know if this works for you, or kindly share your availability. Thank you for your patience and understanding." Honoring their appointments is NOT outside of their control. It's baffling a service provider would write this -- I will help translate: "We make one attempt at a job and then invoice you, stand you up multiple times for our advertised and self-initiated follow-up appointments, and then straightfaced gaslight you over text. Thank you for your understanding. We count on you being flexible, infinitely tolerant, reasonable and professional when workmanship issues arise, so that we don't have to be."

I'm happy to report that after four years of service, Issaquah Pest Control remains a local,…read moretrustworthy, and effective pest control company. When a problem pops up, like sugar ants or wasps, they respond quickly. Their office staff make a special note of my concerns and requests. Their techs are personable, kind and respectful. Bonus: most everyone at the company seems to love dogs.

I wish we didn't need them! They continue to be very professional and customer service focused…read more Each person we interact with, by phone, text, or in-person, is outstanding. They are very responsive and knowledgeable. And I hope our carpenter ant problem is behind us!

They came around 7pm to our home, when we were preparing dinner. We asked them to leave us a…read morebusiness card while we think on it. They insisted we sign up on the spot, said our neighbors were using their service, were doing a special group offer since they were already going to service our area the next day. Showed us their reviews on Google. I was an idiot, and signed up. It's a $199 cancellation fee. $156 per service, quarterly. 12months requirement before you can cancel without incurring the fee. Not impressed by the first service - didn't seem thorough enough for how much they are charging.

Ignores "No Solicitation, Please" sign posted just below my video doorbell. Also, loudly banged…read more(not knocked) on door. I pointed it out and the response was "Oh, I didn't see that". I believe I had the same encounter and my same response (No, see the sign?) several months earlier; so, I expect that I will see them again. Rode up on some segue way type device.

EXCELLENT INITIAL AND FOLLOWUP SERVICE! We hired the Attic…read moreCrew two years ago for home rodent abatement, a common but serious proplem in Seattle. They did an OUTSTANDING job finding and sealing the entry points, then clearing the old insulation and replacing with minty fresh new contemporary insulation. With the summer coming, we asked the Attic Crew to reinspect our attic fan and advise on possibly adding more. The crew arrived on time, with all their equipment, discussed our project needs with us, then promptly carried out the inspection. The Attic Crew report was A) our equipment was running fine, and needed no additional service. B) considering the tight attic space, the current fans were sufficient and no more would be needed. Final result? NO CHARGE FOR THE INSPECTION AND RECOMMENDATIONS! We would ABSOLUTELY GO TO THE ATTIC CREW next time we need their services!!!

The whole interaction with Attic Crew from the very beginning with the initial quote through to the…read morejob completion made us feel completely well taken care of. They're efficient and completely thorough. Shout out to the on-site project manager, Ricky Ricardo (yes, his real name, like the character from I Love Lucy, but he's a great sport about it) - who came early and stayed late to make sure we knew what was going on and were fully satisfied with the complete job, with a walkthrough and pictures of everything from end to end. Ricky is a guy who cares about a job done right and cares that the customers are completely comfortable, happy, and satisfied. Ricky came in before the crew started, walked us through how the job would go, made sure that all of our personal belongings were moved far away or protected by plastic throughout the garage and all the way through to the crawlspace access near the kitchen. The taped-up plastic "hallway" they created to prevent fiberglass and biohazard waste from leaking out into the house was going to block off part of the house, so Ricky made sure that we would have access to everything we needed, and offered to cut holes or coordinate crossings through as necessary. For the 3.5 years we've lived in this house I've been scared to even put my head down in the crawlspace, and by the end of the job I was ready to stand in there and take my own pictures of the space. Thankfully I didn't even have to take my own pictures, because Ricky organized sending me hundreds of before and after pictures from everyone on the crew. I have so many pictures now I could draw a pretty good map of my crawlspace without ever crawling through it. The price (spoiler: great!) Where other companies tried to quote for a smaller scope of work to keep costs within our budget, Attic Crew combined a completely thorough top-to-bottom job with guaranteed PSE rebates (as appropriate to our case) to meet our budget and then some. This was actually the best quote we got in two ways. First, this job was scoped to everything we wanted and more, no cutting corners. Second, it was the cheapest quote overall by about $500 thanks to PSE rebates that Attic Crew guarantees. Attic Crew takes care of the PSE rebates on their end, no paperwork for us. They included line items on the quote to show us how much we were saving from the rebates, but the sales rep, Tom, guaranteed me that even if they somehow don't qualify for the rebate from PSE, they will never charge that back to us. On top of that, they were quick to schedule the work only a week after we paid the deposit. The scope of work (extremely thorough): Removal of all old insulation and vapor barrier. Biohazard cleanout and sanitation. Crack sealing (foam, mesh, and/or cement as appropriate). Air sealing around any penetrations (vents, ducts, wires) into the house. Upgrade from 4" R-17 to 10" R-30 fiberglass insulation. Upgrade to 10-mil thickness vapor barrier. Replace dryer duct from flexible to rigid aluminum. The job was very thorough to improve our home efficiency and lock in the PSE rebates. As a bonus, they included cleanout of an abandoned rat's nest in a cabinet in the corner of the garage that the previous owner left us as a "gift" and we'd never had the equipment or PPE to properly deal with, and any rodent droppings found in the garage as well. Literally the only (very minor) issue we had was that we'd scheduled the quote on a day that turned out to be a Monday holiday. The communications were a little unclear referring to "tomorrow" rather than a specific date and ultimately they confirmed the appointment for the next business day. No harm done.

We had a rodent issue. I went with this company because it had the highest Yelp grade in the area…read more It came through as hoped for. Jeremy came out and quickly figured out what was going on. Squirrels were getting into our attic. He found trails in the insulation, and he identified four points of entry. He wrote up a proposal, and I thought the price was fair. I was impressed by his knowledge of the issue, and the quality of the work. I have some experience with other pest control companies in the past. Both were bigger companies, with owners then hiring guys to do the work. I like the model of this one better. I think we're working simpy with one, knowledgeable guy. He works in an unmarked truck. He's the guy -- he's the talent, and he knows his stuff.

I tried to battle my rat problems alone with traps and bait and ultimately called Jeremy at…read moreSpecialty Rodent. Jeremy came back, assessed the situation, and came back with a clear plan of actions. He even got a dead decaying rat out of my car hood for me. He immediately found rat access points. They're not easy to find alone, and also requires going into dirty wet or nasty spaces. I mean Jeremy crawled under my deck, crawl space, checked out the attic. It's not an easy or clean job! Then spent a few weeks setting traps, blocking access points with hardware wire and concrete or flashing, and came by often to check traps, pick up dead rodents, and check activity. I went from rat problem to no rats in a few weeks. After confirming no activity, we sanitized my crawl space and redid parts of my insulation and vapor barrier - which had rat poo all over it. He also helped me block rat access to my shed. Jeremy was awesome, respectful, timely, responsible, and had an awesome can do attitude. Had a great experience and I'm happy to be rat free! Highly recommend.

My neighbor recommended Ulysses for my daughter's house that was had a lot of ants! He squeezed us…read morein that week at very late notice and after spraying inside and out ( safe for pets as she has a dog, snake and chameleon) the ant problem was under control. He is so great that he doesn't take payment the first visit, not until 2 weeks after with a follow up visit. I would highly recommend him.

Phenomenal and professional service by a very stand up guy. Truly feels like a partner in our home…read moremaintenance and not someone out just to get money from us quarterly. Highly recommend

I had Jose from Super Attic come out for a crawl space inspection, and he was fantastic. He walked…read moreme through everything he found in detail and showed me lots of photos so I could clearly understand the condition of the crawl space. Very professional, thorough, and easy to communicate with. I really appreciate the time he took to explain all the issues and next steps. Highly recommend!

Ricky Sanchez was the team leader with Supper Attic Solutions who is the vendor that I selected to…read moreaddress the extensive Rodent Mitigation problem that I had. Tom the Salesman was excellent and so was Ricky and the 6 man team that completed all of the work. They thoroughly cleaned up the giant mess and hauled it all away for disposal. The entry points were tightly sealed up and the whole job was sprayed and sanitized. The repair work was documented and the Insulation was compliant and installed properly. The team sealed off the entrance to my crawl space to prevent all debris from messing up our otherwise clean home. The entire job was completed in one day. Wow, What a great job! The work is warranted and I couldn't be happier. Thank You Ricky, Tom and the whole team! Paul

Quick service visit helped get rid of my wasp nest and deal with ants. Would highly recommend and…read morehire again.

I had a wonderful experience with Parker for years prior to their recent merger. Since then, they…read morehave missed an appointment (similar to a previous Yelp review here), not followed up when they said they would. Additionally, my last treatments have not helped/worsened my ants. Canceled ongoing services with them.

We had an ongoing rodent problem in our attic and crawlspace for a long time and tried a few pest…read morecontrol companies to help, but none were able to resolve it. After calling Attic crew, they delivered a standout experience and have seemingly solved our issue. Specifically, Juan Grattan led our project and I highly recommend him. On the initial consultation he came out and did the most thorough inspection I had seen. Looking into every possible space for many hours and delivered us a quote that was itemized so we knew exactly what we were paying for. We payed for the rodent proofing with a warrenty and this was a great value. They were true to their word. It was a process of continually finding new entrypoints, closing them off, and identifying changes. They came out numerous times to inspect and make improvements over the course of 2 months and finally got it under control. Each time they came out, they did not charge anything additional. Juan made sure to keep a very high bar for the work being done and earned my trust.

Our experience with Attic Crew was excellent! I suspected there was something going on in our…read moreceiling (critters at least), but our house had no access point to inspect it. Nick came by to assess the situation and provide an estimate. He is an excellent communicator, informing me when he was on his way, carefully inspecting everything he could get to, explaining our options and the potential surprises we might encounter, and keeping us updated while Tony and his team carried out the work. The estimate seemed very reasonable, and although the scope expanded once they started (due to mold and faulty prior ventilation ductwork), the additional costs were also fairly priced (and less than I anticipated). Tony and his crew were punctual, polite, professional, and diligent. They protected everything from the front door to the work zone and left the area clean afterward. They created a new access panel for us, thoroughly cleaned a rather challenging crawlspace (affected by rodents and mold), sealed everything to prevent future intrusions, replaced all the old insulation with new, and corrected the ductwork. I am very satisfied with the final outcome and would definitely recommend Attic Crew to friends or hire them again in the future!

Quick and affordable. Their people are also very nice to talk to. Thanks so much and we'll be using…read morethem again if needed.

Very poor company not in operation anymore, it now is Fikes. I booked services through Sound Pest…read more Spoke to the GM through yelp who described the service. Charged me $300+ for Flea control. The person who showed up was not with sound pest but was with Fikes. He spent all of 5 mins walking through my house and sprayed an aerosol can that costs I believe $29.99. He did not spray in under or around anything. This was also not the description of service that was provided to me through yelp. I called to complain immediately after. I have also called to talk to a Manager multiple times. They always state they will call me back and never do. It might have been a great company before it was sold but do not let the historical positive reviews fool you this is not under the same management as before. Go somewhere else for service.