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    Emerald Wildlife Control

    5.0 (2 reviews)
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    Response quality

    Excellent

    Response time

    30 minutes

    Services - Emerald Wildlife Control

    Wildlife control or removal

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    3 days ago

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    Patrick B.

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    9 months ago

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    Critter Control of Seattle

    Critter Control of Seattle

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    This company is either grossly incompetent or intentionally misleading customers…read more Their website explicitly states they can locate dead rodents in walls, scope the area, and cut through drywall to remove them. Before booking, I confirmed this service multiple times--first with Ava during scheduling and again directly with the technician, Sam Dozer, before he even came to our home. Despite all of that, Sam showed up and then flat-out told us the company does not do this type of work at all. So let me be clear: * The website advertises the service * The scheduling rep confirmed it * The technician confirmed it * Then the technician arrived and said they don't do it This was a complete waste of time, incredibly unprofessional, and left us still dealing with a dead animal rotting inside our wall. When I showed him their own website proving the service is advertised, there was no accountability--just a shrug and denial. If a company cannot accurately represent the services they offer or communicate internally, they should not be in business. This is not a small misunderstanding--this is false advertising and terrible customer service. I will be attaching a screenshot of their website that clearly confirms what they claim to offer. Save yourself the frustration and look elsewhere.

    Web site says they can trap and remove squirrels. They did "exclusions" and a one-way door, which…read morethe company before them had already done, and hadn't been successful. When we said okay, time to trap, they said they don't do that and it's really hard to get that license. Four different people came to our house in two weeks and none of them got the job done. Money down the drain. Run, do not hire these people.

    Northwest Nuisance Wildlife Control

    Northwest Nuisance Wildlife Control

    (11 reviews)

    AVOID this company if you value your time and money. $700 and 2 months later, and my squirrel…read moreproblem is exactly the same as it was when they started. Search for "Northwest Nuisance Wildlife Control" (their other name) and read the reviews there for more accurate descriptions of their services. A tip: if they reassure you that their methods are reliable and work well, just know that's NOT TRUE for everyone, and they'll do absolutely nothing to help you after you've already sent them the set-up fees. They caught one squirrel that wasn't even one of the ones that live in my attic, and left it in the trap a full 24 hours before picking it up, which made all the other squirrels avoid the traps from then on. I'm holding back tears as I write this, because I feel so confused, frustrated and misled, as I try to WFH while listening to the squirrels running around in my attic. Note that the employees I've interacted with are friendly and kind. But the company's management and approach to pest trapping are totally lacking and unhelpful.

    Spent over a thousand dollars with this company. They did a bait and switch on us. When we called…read morefor a quote for our raccoon problem they told us they would do an inspection for $175 plus tax and if we decide to get traps ($350 plus tax) they would refund us the inspection cost. After I asked for the refund the manager Rick said that we misunderstood and that we would have get the traps done the same day as the inspection which we were not told it had to be on the SAME day! He kept saying we misunderstood but there was no misunderstanding,. The first day we had the inspection the tech said he guaranteed the coyote urine they sprayed in our attic and backyard would prevent the raccoons from returning. That didn't happen and the raccoons came back many times afterwards. We ordered the traps but never got the inspection fee refunded. Sebring the technician was very nice but some of the office staff doesn't respond to emails or call back. They said because there was an emergency in the family but the other manager never responded either. They charge you ($175 plus tax) each time they come out (pick up of raccoons, re-bait). I asked them to put the trap on the roof at the entry point of the attic. They said they cannot do that but later through the process, they did. We did some legwork ourselves to help with the process as well since nothing was happening for a few weeks which we believe helped catch the raccoons. I wouldn't recommend this company but if you use them make sure Sebring is your technician. He's the only one that has the customer service skills!

    Emerald Wildlife Control - wildlifecontrol - Updated May 2026

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