What a wonderful experience! Ulises responded promptly to my request, and was able to find time literally the next day to help take care of our ant problem. He was kind and professional in person, and very respectful of our home and space. His services were efficient (and effective!), and our cats loved him (which speaks volumes). I would highly recommend Ulises and Iliad to anybody requiring pest management! read more

My tenants were complaining about ants and spiders so I called Iliad. Ulysses was very on the ball. He communicated with me right away, also communicated with my tenants, set a date, took care of the problem and conducted a follow up at a later to make sure my tenants were happy. He also made recommendations which we took care of and that was to remove a large branch overhanging the roof that acted as a great bridge for insects to get into the windows and skylights. The branch is gone. I thought his pricing was very fair. read more

They don't even respond. Texted multiple times. Nothing. They've gone way downhill. Look elsewhere. Very expensive, many better options.

My neighbor recommended Ulysses for my daughter's house that was had a lot of ants! He squeezed us in that week at very late notice and after spraying inside and out ( safe for pets as she has a dog, snake and chameleon) the ant problem was under control. He is so great that he doesn't take payment the first visit, not until 2 weeks after with a follow up visit. I would highly recommend him. read more

When we came home from a weekend away to find a trail of ants running through our house, we decided we needed some professional pest control. Based on online reviews, we went with Iliad. Ulises was fantastic to work with. He clearly explained his recommendations without any of the usual pressure gimmicks we've dealt with by other companies. And he kindly corrected our understanding of how ant colonies operate to clarify why he didn't think it was necessary/worth our money to treat our attic. His pricing structure was reasonable and the ants haven't come back yet. FYI, he operates on more of verbal agreements rather than formal signed contracts like the bigger companies do. That made me a little nervous at first, but he stuck to his original quote and scope of services. We highly recommend Ulises and Iliad! read more

Phenomenal and professional service by a very stand up guy. Truly feels like a partner in our home maintenance and not someone out just to get money from us quarterly. Highly recommend read more

It was a great experience working with Ulises. Initially I couldn't believe there were so many 5 star reviews until I received service. We had almost 30-40 carpenter ants coming into the house each day and the products from the hardware store did not work. I was surprised to see Ulises offer the exterminating service with multiple follow up visits included and no payment until the ants were exterminated, true risk free guarantee. Other pest control services required payment up front and payment for follow up visits. Ulises was very professional and informative, explaining our situation with the surrounding wooden material/habitat and flat roof structure as it could've taken up to 8 weeks until completion. We had one follow up visit and the ants were gone in 2 weeks. I highly recommend Iliad Pest Management and will be a returning customer for future pest needs. read more

Had a couple of paper wasps nest on my room. Company is friendly, responsive, and solved our issue. We pointed out a nest on our neighbors roof and they went ahead and removed it for us (without any extra charge). Fair company and friendly - would use them again and recommend. read more

After 11 months of another pest company doing monthly treatments for Closet moths, I decided to consult another company and chose Iliad because of their high ratings. Ulises came for a consultation and sprayed my condo one time. He was knowledgeable, trustworthy and professional-- but most of all he was successful! My moth traps are empty and no critters fly by in the night! Iliad knew what to use to eliminate the infestation and I did not have to move everything out for him- he did that too! I am so grateful for their service and solution to what was a long standing problem in my condo. Bravo! Bravo and much gratitude! Susan S. read more

I've been with Illiad Pest Management for years! Great friendly service. Would highly recommend.

We had pesky ants start coming up from the cracks in our floorboards this past spring. I bombed and beat them back and thought I was through But a few months later they showed up again, in a different part of the floor! It was obvious that I wasn't going to figure this out on my own, and I just wanted them GONE! Checking pest control on Yelp, Iliad Pest management caught my eye, with its happy customers & good reviews. A short series of texts/emails with Ulises, and he said he could be here that same evening. He knew exactly what was going on, explained what was up and what he was going to do, sprayed everywhere crucial both inside and out (no mess, no smell). Ulises didn't take any payment then; he said to wait a couple weeks to see if the problem was gone before paying him. After a couple weeks completely ant-free, he returned, I paid, and as he was leaving he went once more around the house's perimeter to give it one last spraying. So, excellent and prompt work, excellent communication, and a fair price. Ulises will certainly be the first person I'll call if this happens again in the coming years. read more

We used Ulises in our Seattle home for the last 4 years. Selfishly, I was always scared to write a review because I didn't want him to get too busy lol! But we moved out of Seattle recently and I just hope we find someone half as good as Ulises in California. Ulises was knowledgeable, responsive and prompt. We had the quarterly service package and if there were any issues in between- Ulises came out for no additional charge. If you're looking for an expert who is also trustworthy, look no further. read more

Very fast response. Very knowledgeable and kind during home visit. Did not request pay until after 30-day followup to ensure that work was performed and complete. Recommended! read more

If you're like me, you're looking at a few options for whatever pest management issue you're dealing with. Let me save you some time. - CALL ILIAD! His Service: A++ - Lighting fast! He was actually annoyed he couldn't get to me same day. - Friendly - not overbearing but just good natured - Educated - He knows what he's talking about and not trying to sell you anything, just someone who has a genuine passion about his craft. (Try talking to someone about your hobby and try not to go overboard). - Prices - When I got the invoice I was expecting more. - Pest - in my case, wasp - GONE! DO IT! read more

Owner is knowledgeable, helpful, and doesn't mansplain. Solved my pest problems immediately. Would hire again.

Quick to reply, scheduled immediately and solved the problem. I had a huge wasp nest removed.

I spoke to ulises over the phone to ask him for his professional opinion about an unpleasant mice infestation problem that I encountered at an Airbnb. He quickly called me back and pleasantly answered my questions about how mice enter a home and how they operate. I asked him about the disease that mice carry and the risks of living in a home that has an infestation. He was very knowledgeable and helpful. read more

The ant eradication was successful. He doesn't charge you until he has returned 30 days later to respray and to confirm that the ants are gone. I would use this business again. read more

Ulises is an angel. We have been completely ant free since our appointment with him. We'd tried using traps and sprays while keeping a spotless home, but the ants persisted. But after 15 minutes with Ulises, we've been ant-free for months. He helped make our house a home. read more

We had yellow jackets building a nest on our deck and after reading many positive reviews I contacted Ulisis. He was punctual, gave practical advice, followed up after treating the yellow jackets and a good communicator. If we have any other insect issues in the future I wouldn't hesitate to call. read more

Ulysses at Iliad is our go-to expert for anything ant- or spider-related. For those of you on the west side, you know how problematic ants can be, and without a professional, those pesky invaders just don't go away. We found Ulysses through a friend and are so grateful we did! He is honest, timely, knowledgeable, responsive, and reliable. We'll be sticking with Iliad for as long as we're on the west side that's for sure! read more

I don't take any pleasure in writing this review as I considered Ulisis a friend. However, a recent exchange has me feeling like I need to share it with others so they can be fully informed. Punchline for those short on time; If you ask detailed questions about your invoice or service, namely how it's worded, be prepared to get dropped as a customer & disrespected. After a terrible experience with United Pest Control 6 years ago, I hired Ulisis to do a clean out in my crawl space & monthly service. For years now, I have paid for this service and been totally satisfied. I've referred him to several friends & associates. When Ulisis came out of the crawl space last visit, he said- everything looked good. (Meaning, no rats, no issues) Great! But when I received his invoice, I noticed it read 'the crawlspace seems to be rodent free at this moment'. Wait- you came out, minutes after the inspection & said it was good. But now you're suggesting it might not be? I was immediately unsettled & worried, so I texted him- it was a Friday. I let him know that the verbiage was not sitting well with me-- meaning I was uneasy & not clear what had changed, never seeing this type of language before. In hindsight, I should have used a different phrase bc that could be interpreted incorrectly. I then got a very short text back from him saying that he couldn't be in my home all the time and could not guarantee, etc. etc. I DO understand that there could be an entry at some point, but I felt I had every right to ask for clarification. Instead of clarification, he texted me that if I was unhappy with the service that we 'could just end things and move on'. I was taken aback- I was not unhappy with the service-- I simply wasn't clear why I was being sent 2 very different messages. The entire pest control experience from my past has made me extraordinarily nervous about protecting my home and understanding what is covered. Since texting can often cause misinterpretation, I reached out again on Monday to talk thru things by phone to avoid confusion & misunderstanding. He explained 'he got burned by another client'- so had to change the language. Ok, so why not just say that upfront?? Why take that out on me? I listened more to his explanation- and understood a little more--& then tried to explain my interpretation, especially given my past experience. Then I asked about making sure if there WAS an entry, that things would still be covered, as promised when I signed my contract years ago. There was a notable gap of silence, but then he ultimately said yes. Hmm. Then, he proceeded to patronize me saying that ever since the beginning, he didn't charge me as much as he could because he 'felt bad' about my experience with United. (Where he worked before) then he proceeded to tell me how my deck is the problem. (He said 'I've told you before & I'll tell you again') I am painfully & acutely aware my deck needs replacing- I don't need to be lectured about it ... I currently can't afford to replace it. I don't need to be spoken down to like that- namely after 6 years of service. Then he said, 'so I'm just gonna end your service'. Wait--what?? End my service because I've expressed concern & asked for clarification on invoice language?? Totally shocked & deeply hurt, I then asked about my boss's home- who I had referred him to. He replied he would end that service too. Wow. Just wow. I am still completely floored by this experience. Whatever happened to talking through things & helping your customers understand your changes in wording/policies? In that same, final conversation, he mentioned recently ending service for a couple going through a divorce too bc he didn't want to deal with that. Wow. I mean, really? Apparently, you need to have a perfect marriage, a perfect deck and not ask any questions about your bills to retain service. I'm still speechless & deeply hurt from this experience. Customers should be able to ask valid questions about the service they are paying for-- without retaliation. read more

I had Iliad Pest Management service my home for some sugar ants this winter/spring. Ulises is prompt, professional and courteous. He even refused payment until we were sure those pesty ants were gone. I am glad to patronize this local business. read more

Ulises was awesome, as was the service, we'll definitely use his services again if needed! Have seen only 2 ants since he was here; he also was a nice guy & didn't put the pressure on like these other pest services do for "future monthly services to ensure the problem is solved". Would give him 6 stars if I could! read more

I called Iliad last summer for a wasp nest in my siding, and the problem was gone in a week. I've had ants every summer, and so I called Iliad again. He came out in less than a week, sprayed, and took no payment. Instead, he said he'd be back in 2 weeks to make sure they were gone and to spray a 2nd time. He just left after spraying the 2nd time, and I've had no ants at all. I can not recommend them enough. Promoted, professional, courteous. read more

Iliad is great! second time having him come out for annual spray down (Neighbors black walnut tree is a spider sanctuary) and have had ant issues in the past. Both were taken care of after one treatment although ulises followed up a few weeks later which was above and beyond service. Ulises is very knowledgeable and able to schedule quickly. Highly recommend! read more

We had Ulises out to do an inspection for rodents in our crawl space. He was efficient, communicative, and highly knowledgable. He advised us not to set traps right now for fear that we might attract more of them, and that it wouldn't solve the underlying problem (despite the fact that he'd benefit from the service $$), and instead told us who to contact and what to do to get the underlying issue resolved once and for all - I really respect that. I love finding service providers that are super trustworthy, he'll be my first call from now on - highly recommend Iliad Pest Management. read more

From initial communication, to the treatment and removal of the hornets nest, Ulises was professional and timely. His knowledge of his job was helpful and the price was competitive. read more

Top notch service. Great communication. Showed up on time! The man was so kind! Great price and quoted up front. And my goodness! The ants are gone!!!! This is a unique business and people don't operate like this anymore! Already referred to my mom and will probably use for my other places soon! read more

Ulises is The Rat Whisperer lol. With supernatural powers he was able to pinpoint accurately the exact path the were traveling. He sealed the home's "envelope", and indicated that no other work needed to be done. Ulises also minimized the use of traps since they, as he shared, actually can attract . This work was done three years ago. There is recent evidence of , though significantly less. My feeling is Ulises did an outstanding job and operates with high integrity. read more

Great service, very knowledgeable, with competitive pricing and no up sell. Ulysses was a pleasure to work with!

I used Iliad to take a look at and help get rid of some carpenter ants. They came by and took a thorough look at where I mentioned seeing them. They explained their treatment plan and cost up front and asked if that sounded good. When I agreed, they went ahead and did the treatment then. What was nice is that they did not expect payment until they came back to check two weeks later and confirm that the problem was taken care of. This really shows that they care about the results. They also said the treatment was covered for a year, and to let them know if the ants come back. Overall, a very quick and painless transaction! read more

We used Iliad for an ant problem. The owner was super responsive, came out quick and did a thorough job. He's kind and responsive and just the kind of business I like to give my money to. So far we're ant free and it's been a few months now. Hoping this trend holds. read more

We got several estimates from other companies that were not only much higher, but were less detailed. Illiad Pest came, did an inspection of not just our attic, but of other points of possible entry (like under the front steps), and explained exactly what our issues were. Then they came on time and did the work all in one day. This company is a real pleasure to work with. It is so great to have a company that you can trust and that does honest, stellar work. We would use them again in a minute! read more

Exceptional, reasonably priced, courteous service. Ulises is friendly and knowledgeable. About the years ago, he came out and quoted us for rodent-proofing our house and setting traps. He also told me what I could do myself to prevent incursion to reduce the cost. In the end, I opted to have him do it all because the cost was right and he knew what he was doing. Since we first started working with him, we moved away and started renting our house. Ulises continues to monitor and protect our house. He's courteous and friendly to our tenants, and we feel confident knowing he's taking care of our house. read more

Extremely helpful, prompt, communicative, professional, and effective. Would recommend! Nice guy!

Last week my tenants in Seattle contacted me out of the blue that they thought they heard some scratching noise coming from one corner of the house and that they suspected or were quite sure a mouse/rodent was trying to make their way into an opening of the house (though the entrance and animal remained unseen). I naturally panicked a bit as I lived away from Seattle and was about to leave on an international trip the next morning ..so identifying someone who could help take care of my tenants' reported problem was a top priority for me. I researched a bit and reached out to Ulises on Iliad Pest Management and I'm still so glad I made that decision. He picked my phone call up right away, was really honest and transparent about the next step and kept me in the loop/communications via text, email about the process. The scheduling for Ulises with my tenants was a breeze. Ulises was flexible and fast to respond to coordinate appointmrnt time with them. Within a day, my tenants had their appointment confirmed and that same inspection appointment evening, Ulises not only inspected, discovered the problem, made a fix to prevent the problem and I got the bill at a readonable price all within a day! So super efficient! I'd highly recommend reaching out to Iliad Pest Management if you are looking for someone honest, communicative and who would quickly resolve your issues. I would definitely reach out to Iliad again for similar/potential pest problems at your place! Highly recommended..you will not be disappointed! read more

Please call this business when you have ants and want them gone. They came out the first week of April and again just now. This is the standard treatment. Let me tell you, within in a day...no more ants. Not even stragglers that we thought we might see. They did inside/outside. We have pets, no problem with the pets. No odor that we noticed. Super efficient and friendly. Can not recommend this business enough. Looking forward to seeing them in July if needed. Thank you again read more

Ulysses came to my house because a rodent could be heard in the walls. He set traps in the crawl space and checked the outside of my house to find where the access was. He gave me advice on sealing holes, and trimming back trees overhanging the roof, and placing a rock barrier along the base of the foundation, etc. He came back 5 times or more during the next month or two, but stuck to his original quote. He gave excellent advice, was easy to work with, and took care of the problem. He was very knowledgeable, took time to explain things, showed up when he said he would and very pleasant to work with. I would definitely hire him again for any pest control problem! read more

We had beed dealing with a very persistent ant problem for roughly 6 months, and other big-name exterminators were unable to help, and actually made the problem worse. Ulises provided two treatments and the issue was fully resolved within a couple weeks. Super grateful for his knowledge and professionalism. A true 5 Star experience! read more