1. Regal Custom Concrete

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    Melrose Park, IL

    Regal Custom Concrete

    4.0 (4 reviews)
    Open • 7:00 am - 6:00 pm

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    Chicagoland Garage Builders - Water coming in from between the south wall and foundation from poor workmanship and installation error.

    Chicagoland Garage Builders

    (50 reviews)

    We chose Chicagoland garage builders after getting estimates from two other well-known Chicago…read moregarage builders. Their prices were very competitive and we enjoyed working with our sales rep. This was a vast undertaking, as we had to deal with zoning variations for the exact garage that we wanted done to our specs. It definitely lengthened the process, and at times we felt like we were left on our own a bit too much. But in the end when the work began... From demolition to concrete pouring and eventual garage construction... These guys did an amazing job. We are extremely happy to finally have a garage that matches our vision and fits in so nicely with the neighborhood.

    We are very disappointed with the overall experience and quality of our new driveway with…read moreChicagoland Garage Builders. Communication throughout the process was extremely poor, particularly regarding when crews would be coming to our home. We were told we would receive a call before workers came out, yet on multiple occasions they simply showed up without notice. The driveway was poured in separate sections on two different days. Before they began pouring the first section, we specifically raised concerns because rain was expected later that night. The concrete was left uncovered, and it did in fact rain heavily. The finished driveway now has a very noticeable difference in color and appearance between the sections. Regardless of the cause, this is not the uniform finished appearance we expected from a brand-new driveway. We are also extremely disappointed with the curb work. Within approximately one week of being poured, the curb had already cracked in multiple places, as shown in the photos. There is also noticeable staining/discoloration extending from the curb onto the driveway. When we showed them videos of the cracks and staining, we were told that the staining was from the sealant and that they don't usually do curbs on driveways. This was particularly frustrating because the curb was required as part of the county permitting process. They were aware of the permit requirements and completed the curb work without ever telling us beforehand that this was work they did not normally perform or raising any concern about their ability to complete it properly. After numerous complaints, we were eventually told they would come back and fill the cracks in the curb after final permit approval. We were also told they had submitted the request for final inspection to the County "as a courtesy," because this was normally the homeowner's responsibility. We would have gladly requested the final inspection ourselves had we been told we needed to do so. After waiting approximately two weeks, we contacted the County ourselves and learned that the final inspection request had not been submitted. Once the final permit approval was obtained, we notified the company. They returned and cut slits in the curb, but did not fill the existing cracks as we had been told they would. Again, they were supposed to call before coming so we could leave the hose available for them. Instead, they showed up one afternoon without notice. We paid to have our driveway professionally redone and expected professional workmanship and communication. Instead, we are left with noticeably different concrete coloring, staining, multiple cracks in a newly poured curb, and an overall finished product that does not reflect what we expected for the amount we paid. We would not recommend Chicagoland Garage Builders based on our experience.

    Regal Custom Concrete - masonry_concrete - Updated October 2026

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