Quick and easy. The staff is always great and efficient. I've been bring my vehicles here for oil…read morechanges for years. Fyi, go to Costco for $25 off on $100 gift cards.

TLDR: Drained my car of oil before quoting a ludicrous price…read more Went there for an oil change. The technician told me my car requires synthetic oil (it doesn't), so an oil change would cost $120? When I said it's never received synthetic oil in 17 years, the technician said they were out of conventional oil. I said, "Okay, no big deal. Nevermind." At that point, he changed his story and said conventional oil was in stock, but the oil change would still cost $90. I declined again. Only then did he tell me my car had already been drained of oil, the implication being that leaving without paying for a service I hadn't authorized was not optional. At this point, another technician came over and became confrontational, repeatedly asking, "You asked for an oil change, right?" When I told him I wasn't paying $90 for a simple oil change, he said, "Well you're going to have to pay for four quarts of oil." I then pointed out they hadn't put any oil in my car, so they couldn't charge me for anything. No service had been rendered. The technician then said, "Well, the manager just went on lunch. You'll have to wait until he gets back." I said I wasn't waiting for anyone, and I wasn't going to sit in my car indefinitely because they began work before providing a quote. I wasn't going to be strong-armed into a price I never would've agreed to had they been upfront. I told him I was calling the police. The technician said, "Go ahead, call them!" It was astonishingly unprofessional. The California Automotive Repair Act requires shops to provide a clear price estimate for parts and labor before beginning a job. Work cannot legally commence until the customer provides authorization. Based on my understanding, the events I experienced violated that law and my right as a consumer to make an informed decision before any repairs. Upon my mention of the police, another technician filled my car with enough oil to take it elsewhere where I got a standard oil change for $56 after tax. I would recommend avoiding this place, especially for those vulnerable to high-pressure sales tactics. I'll be reporting them to the Bureau of Automotive Repair.

Great service and good communication! Melquis, Lee, Diego and Manuel were very clear spoken and…read moreprofessional. Did I need synthetic oil? I don't know, but I decided to go with it. There was no pressure, but the place is a chain so I think they will always put out the idea of an upsell, but that's how chains are. I didn't mind and didn't take everything, but I felt like the employees were also really helpful and straightforward. I was always a Jiffy Lube person, but now I am switching to this place.

Hello! I am being honest, I was a little hesitant when my husband wanted to take my car to…read moreValvoline for an oil change. From the moment we got there, I noticed how organized, happy, and how everyone worked well together. I was very impressed with additional services they offered. I got my window wipers changed, tire rotation and tire pressure. Thank you to Liam and Alex for your assistance and for leading such a great team. I also want to share something minor, as I was driving on the freeway my Tire Pressure Monitoring System alert turned on. I was able to go the Valvoline in West Covina- thank you Ulysses, Hector and Vanessa for your great customer service and checking my Tire pressure and resetting my TPMS. With all this being said, I highly recommend Valvoline team in Pasadena and West Covina. Thank you! See you next oil change!

I took my car into Pasadena Automotive Repair because the oil sensor kept misfiring incorrectly…read more Other mechanics could not fix it. Abraham is the Sherlock Holmes of mechanics. It was quite the challenge but he figured it out. I highly recommend Abraham and his team at Pasadena Automotive Repair!!

This review is due to a simple phone call. I called asking about issues we've been having with a…read morerear main seal leak. Abraham was very professional and clear about availability and experience with the issue. We mentioned we'd been to two dealerships who told us it's not under warranty, which Abraham said is nonsense and explained what we need to do next to deal with them. It was just a 10min phone call, but it told us everything about Abraham and where we'll be going for our next car issues. If we can't get the dealership to honor the warranty conditions, you can be sure we'll be visiting Abraham now and for the next repair.

I came in to get my brake pads and rotors checked out and they were able to order parts and get the…read morework done within 3 hours! Very efficient and kind workers. Shout-out to Arvy for test-driving the car and making sure I was informed about everything that needed fixing. Prices are fair - you can definitely trust these guys!

This is the best auto body shop I have ever been to. I brought my car in for some custom paint…read morerather than body work and have been beyond impressed by Arvy and his team. The work they have done is top notch. Arvy keeps you in the loop during every step of the way via video texts and the prices are incredibly fair. In fact they could probably charge more. They are also incredibly fast and stick to their time estimates. If you are looking for shops in the area, put this one on your list, go in and meet Arvy and his team and know that their great attitudes are not just a front to get your business. They follow through every step of the way. Great guys.

Hutch (the owner) is wise, friendly, and insightful - a great mechanic and human being. I took my…read morecar to him at closing time on a Saturday afternoon to ask a quick question about my '01 Jetta's electrical. Not only did he address every concern I had, he also stayed after closing to diagnose the problem for free. He took out some tools and electrical meters to assess the issue. He made a few adjustments that stopped the electrical from glitching, explained to me in plain English what was happening and said to drive it for a few days to see if everything was ok. This was the second time I had taken my car to Del Mar Auto. What makes this place unique, is that Hutch takes the time to seek many solutions, and will try them all and charge a fair price. He's a straight shooter that I trust. I highly recommend him and his team for your auto service needs. He has earned a loyal customer in me :)

Del Mar Auto & Radiator - Pasadena is a great place to have your car serviced. It is known for…read moreknowledgeable and friendly mechanics and being competitively priced. I noticed I had a headlight out when I left my apartment. I decided to drop by Del Mar Auto before I went home. I pulled up and was greeted as I got out of my car. I explained the situation to Hutch. Before I could even get my hood open Hutch returned with a lightbulb. He worked quickly and before I knew it, my headlight bulb was replaced. I paid my bill and made an appointment for other problems I noticed with my car. It's nice to go to someone that cares about your safety with the quality work that they do at Del Mar Auto. Honesty is not always found when dealing with mechanical issues. Easy to notice on the corner of Del Mar Boulevard and Allen Avenue. I think they care about my car as much as I do. I always try to make an appointment to save time.

They are filthy! Oil finger prints around hood and driver door. Absolutely unacceptable. Almost 200…read morefor what? Terrible! Nobody wants your oil on the vehicle! Tried Jiffy for first time, never again! I'm use to Oil Stop standards. Jiffy sux

I went in this morning because my check engine light was on. I am very grateful for CARLOS. He was…read morevery warm and kind. He reassured me that he would do everything possible to see what was wrong with my vehicle. When I left, the check engine light was no longer on. I appreciate the service that Carlos provided.

I have a 2004 BMW 5 that I've owned since original purchase in 2004. I've recently needed the first…read moreclutch, clutch plate and flywheel replacement at 157,000 miles. Edward did outstanding work and the clutch feels like smooth butter. It is perfect!!! I also had the modern equivalent to a tuneup on the engine and it is also now running beautifully. I am so grateful to this auto repair team. They consistently figure out solutions to problems and always explain issues very well.

I am SO grateful for HYARCS, and to my dad for introducing me to them, decades ago!…read more I trust them, absolutely. Highly skilled & knowledgeable, they've always rapidly diagnosed my issues and shown great care with my beloved Jeep. I appreciate that they take the tome to answer my questions and explain things -- as a woman who does not know cars, I'm usually wary of mechanics. But they are COMMUNITY. They treat customers like neighbors they want lasting relationships with. It takes away a lot of stress when dealing with people who wear their integrity, out in the open. They do all my smogs, and are very accessible when something suddenly goes wrong. Just today, woke up to a missing gas cap & engine light on. I immediately drove there, they diagnosed the problem and had me sorted in MINUTES. Same last month (?) when my car started breaking down while I was driving -- a busted, cracked radiator was the diagnosis, and my Jeep was running perfectly again by next day. I love the new location, too! It's so much better than the Colorado auto complex--this is open, airy, kinda art deco and has really good vibes in a neighborhood suited to their traffic. My dad was an excellent judge of character. They take as good care of me, as they did of him. Excellent value, and they REALLY know cars. All kinds. It's a relief to have such a trustworthy mechanic -- we can't live without our cars, in SoCal! Highly recommend. Decades of service don't lie!

Hands down this is the greatest Mercedes service that I've ever had. Ray was super informative and…read morevery knowledgeable about my car. He made me feel at ease and not having to worry about anything with my car. The car was running amazing now! And once the service was done my car was super clean. Very professional. I'm going to come back to ray every time!!! Great guy

Great garage, honest and affordable too. Been meaning to find an independent garage for a while. No…read moremore dealer repairs for me.