WOW, I have never been to an establishment where an owner (Sydney, in this case) has been so incredibly rude, apathetic, and snide. I just recently had a baby girl and wanted to treat my girlfriend that hosted my baby shower to a nice spa manicure as a thank you. So, I purchased a Groupon months ago in preparation, made the appt 1 week ago for last Friday evening, and when my friend and I got there after we both had worked a full week (yes, I went back to work after maternity leave), we were so disgusted at how we were treated by the owner. Sydney told me that I never made the appt in the first place, did not even offer to check the appt book to see if she made an error and put us down for the wrong date, and snakily shrugged us off as if we were meaningless! If it wasn't for her already working on another lady's nails, I would have had more 'choice' words with her. It was very appalling, to say the least!! I know I made the appt as I would not have driven from across town on a Friday evening to do so AND had a friend drive, as well!! I can't say how horrible I felt. I was so embarrassed for what was supposed to be a nice treat, go sour for the both of us! I don't know if it was because I had a Groupon and she already was paid for that, 'Pseudo' Sydney was having a bad day, or she just wouldn't/couldn't admit that she POSSIBLY JUST POSSIBLY might have made a human error and forgot to book us!?? God forbid that she should crack a smile, MAYBE apologize and offer to reschedule, or treat us with respect, but Sydney chose to take a lower route and attack me saying that I never called. Right from the moment I entered her "business", she essentially called me a liar. All in all, I will NEVER recommend, attend, nor refer Red Carpet Nails/Sydney to anyone!!!! Please don't allow someone like her to get away with being such a rotten individual with such malice in her bones and expect to run an establishment that takes our hard earned $$$$!!!!!. Business does not work that way and there is a nail salon on every other street corner to go to that will GLADLY take mine and my friends' business and generous tipping. We ended up just driving down Beaverton Hillsdale Highway until we found another nail salon and the owners of HAPPY NAILS/SALON took wonderful care of us w/o appts and at the last minute (we tipped them 50%!!!). That certainly helped the situation and so did my getting a full refund from Groupon this morning (they were closed by the time I called on Friday)!! SUGGESTION FOR ANY READERS *******DO NOT ATTEND THIS SALON!!!****** Thank you for reading this and have a wonderful day. read more