The only reason I'm giving this place such a low rating is for it's customer service. I have never in my life been so rudely talked to by a waiter.
Let's start with the good things. The food was pretty good, I was out with some friends bar hopping and grabbing some appetizers. We ordered the veggie spring rolls ( nothing too good). I was kinda disappointed when I hear spring rolls, I think Vietnamese spring rolls and not egg rolls. I was with my vegan friend and those rolls were definitely not vegan, but I didn't have the heart to tell her :(
Main course: I tried the ka-rew noodles. They were unique, though a bit soggy. Not enough noodles or ingredients. The bowl was huge but there was barely any food in there. The tofu inside also had a bit of a rancid taste.
Drinks: So I ordered there thai ice tea, because I had a good experience the last time I went, but last night it way too sweet. I had so much water just to get it to taste somewhat like tea and not like sugar water and milk. My other friends ordered a super FML, which seemed to thoroughly enjoy. (She was pretty much sent for the whole night). My other friend ordered the Red 88 special (I think) and apparently it tastes like a cosmopolitan.
Just for the food and drinks, I would give Red 88 a solid 3.5 / 5!
Now for the customer service.
Let me start with, I had forgotten my ID that night and I was simply there to hang out with friends.
So I asked to try my friend's drink (just a sip) and this waiter (tall and white guy), walks over and warns us in fairly raised voice that he needed to see my ID. I told the guy politely that I had forgotten my ID. He then went on about how they would need to enforce certain consequences if I did that again. Pause. A fair warning and a simple, "Can you please refrain from doing that?" would have been fine. There is no need to THREATEN your customers.
Next my friend who's sitting next to me who didn't order a drink, starts to help my other friend with her super FML. The same waiter comes back and proceeds to announce loudly (I swear the whole restaurant could hear us) that he would not give us any more drinks and we should finish them then leave. All my friends were flabbergasted and we all asked why. He then went on to assume my friend who was sharing the drink did not have ID. She then went on and pulled out her ID and showed it to him. Pause.
There was no need to embarrass your customers in front of the whole restaurant, embarrass them then expect a tip. This is not how you gain returning customers. Let's say after this fiasco, I was thoroughly very upset and I was very unwilling to tip. Why should I tip you for threatening and embarrassing me? While understand the severity of the situations, a fair warning would have been fine. It's not like this is the first time I have been to a restaurant.
WARNING: Do not even try to share drinks, without being harassed by the waiters.
On the other hand, the other waiters were very friendly the entire night and I am sorry that I happened to be serviced by that one very rude waiter.
A little side note: I overheard the table next to us complaining about being charged for something at the end of the meal. They were very surprised about this surprise payment that appeared and they seemed very upset about it.
CONCLUSION: If you come here, I would just get your drinks and go. Staying here is not pleasant at all. Being disrespected out of nowhere while you are trying to enjoy yourselves has no place. I doubt I'll come back here anymore. read more