I've always wanted water in my home to be healthier for my family. So I started researching…read more Here is how I shared the experience with my sister...I'm going forward with water conditioner For many reasons! I've always wanted one This one is similar to what I had only under sink in CA. It uses zero electricity Needs no back flow. (Wast water run off) Full Service company with w2 employees. Salesman is my neighbor. The alkaline water for drinking included! No run off esp because I live waterfront Lake Travis! No wasted water. Water shut off included in garage. Gauge included to see no loss of pressure! Referral incentives. Many friends interested. They are licensed low flow which is a big deal ( J can explain) He is a believer. The company is family owned and ongoing family planning. And ... owner is into scientifically improving as he continues to learn! That is my nutshell Took 2 awesome install technicians 1 day ! I truly appreciated their hardworking professionalism. My hair and skin are thanking me already!!! J Hatker salesman, nice work! Alex Sanchez & Alcides Besada, Best installers!

I've had a PurAgain system in my home for about two years, and unfortunately my experience has been…read moreextremely frustrating. During the original installation, the plumbing underneath my sink was installed incorrectly, which caused a backflow issue and eventually rotted the wood at the bottom of my cabinet. I was initially assured that someone would be sent out to repair the damage. Later, I was told they couldn't find anyone to do the repair and was asked to find someone myself to provide a quote. The contractors I spoke with told me that because of the extent of the damage, it would likely be cheaper to replace the lower cabinets than to try to repair the rotted area. I relayed that information back to PurAgain, and after that, communication basically stopped. When someone later came out to service my filters, I showed them that the cabinet damage was still there and had never been addressed. On top of that, the under-sink water tank stopped producing water. PurAgain did replace that tank, and the technician told me I should hear from someone within 48 hours regarding the cabinet repair. Once again, nobody contacted me. Now, only about six or seven months later, the replacement tank appears to have failed as well. At this point, I've dealt with damaged cabinetry caused during installation, repeated equipment issues, expensive replacement filters, multiple promises of follow-up, and very little actual resolution. I also previously left a review about my experience, and I recently noticed that it is no longer there. I have no idea why it disappeared, and nobody ever contacted me regarding it, but I wanted to make sure my experience was documented again. I'll be contacting PurAgain again regarding the latest tank failure, but after approximately two years of dealing with these issues, I cannot recommend this company based on my experience.

Kyle from Plumbsy selected, delivered and installed my hot water heater. He did an excellent job. I…read morewill use his company for all plumbing needs going forward.

Kyle was fast to respond to our water heater call. This was discovered at 7 in the evening. We were…read moreable to stop the water ourselves, but he was over the next morning and had a new water heater in place before lunchtime. Reasonable price, friendly service and quick resolution are reading why I would call this company again.

Tim installed a fantastic water softener for us 10 years ago. Called to ask if it needed any…read moremaintenance after 10 years. He asked me a bunch of questions, and we discussed how it was performing. He told me nothing needs to be done, just watch out for any pressure drops in our faucets. The system he installed for us is terrific and Tim's customer service is outstanding.

Experience during installation of water softener and filtration system was very good. It's been…read moreover a year and I need my filters changed. Reached out to Tim. Two weeks later, he told he'd come, but didn't. Called him the following week. Few days later and few follow-ups, he said he'd come on Juneteenth day. I had already planned for a 5 day vacation starting on Juneteenth and that day didn't work for me. It's been over 5 weeks now and we are using bottled water for drinking. In my case, Tim's response often was "people have been waiting for 2-3 months, it's only a few weeks for you"!!

I had a limited time because of medical appointments. The time frame was border line on their…read morearrival time and my appointments. The dispatcher said she would try to get them to my house if she could. They arrived 30 minutes after I called. Fixed my problem and I had plenty of time to make my appointments. That is amazing customer service.

Okay big problem... I highly recommended Enrique to my neighbor and he connected the main water…read moreline to the irrigation line--bypassed the house. No water to the house. It's been two months and Proven has still not fixed their irrigation...

Bought a toilet replacement at Home Depot and paid for installation. I am assuming Sweetwater Home…read moreServices is the service provider for Home Depot because I got a phone call from them days later. Brandon called me to schedule the installation but there was an issue. He told me that they don't pick-up the item at Home Depot and it should have been delivered to our home. He told me that it's a $50 extra fee if they have to pick up at Home Depot. I told him that the sales associate made clear to us when we purchase the toilet that the installer will pick-up the item at the store. He said that he needed to call and verify Home Depot but never got a call back. Gina, same company, called back that afternoon and said that they will pick up the item when I told her the issue. She got me scheduled. Kevin was the plumber that showed up to install our toilet. Kevin was great. From initial call to let me know his arrival time to installing the toilet, he was very professional and courteous. He cleaned up after installing the toilet and made sure we were satisfied with his work before he left. Kevin is an asset to this company and make this company on my list for future plumbing work.

on time, professional and courteous. went above and beyond . High recommend . The service providers…read morewere quick but did not rush the install. I will def use them again when needed.

Andy was quick to respond to my request and shared all the information I needed to select them to…read moreinstall my new water softener. Adrian was incredibly nice and willing to talk through the installation (replacement) with me and answered all of my questions. I would not hesitate to recommend this company!

Adrian and his digging crew came an hour earlier than expected at 8 am and finished at past 1 pm…read more I'm very pleased with the installation of my E-2000 from Kind Water Systems. He briefly explained to me what he did and what I have to do, which is basically nothing, except to call him if there's any problem or when the sediment filter has to be replaced next year. There's just one thing that I noticed. The cover for the water drain was missing. I'm not sure if the guys who worked on the water drain misplaced it I texted Adrian about it as soon as I noticed it was missing a few hours after he left, but I haven't heard back from him. Anyway, I'm glad to be enjoying the water and having peace of mind that my water heater, dishwasher and laundry machine will last longer from scale build-up. Thank you, Andy.

The whole team were very professional. Alfie kept his word on the timing to install. We got the…read morewhole home water filtration system

Dylan is a real pro...He knew what he was doing and is so kind--totally honest. I would highly…read morerecommend him to anyone.

They were able to walk me through my problem over the phone. I am so grateful to them. Would…read moredefinitely recommend them!

They always take care of me. One recommendation, before doing the work, explain the costs ahead of…read moretime. It's weird to get an invoice after the work is done and you don't know what's the cost. 225 for a salt brine container is a little pricey on top of 125/hr for labor. Especially when I did most of it.

David is knowledgeable and attention to detail person. He installed my softener system perfectly…read morefine.

Professional, quick and clean service! Will definitely be recommending to my friends and neighbors!…read moreDavid managed to get everything done within one day, he answered all my questions and i'm very happy with the final result!

Been coming here for a long time (since 2016/7). The water tastes super clean. The water dispenser…read moreareas are clean, easy to use, and open 24/7. They now take credit cards as well. You can also go inside if you need to buy accessories or receive service. Will continue to go!

They added credit card slot & it takes Apple Pay!! Doesn't…read moregive much change back tho. Kept 15 of my cents. But that's okay.