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    Discount Water Softener Co

    4.7 (71 reviews)
    Closed Closed

    Services - Discount Water Softener Co

    Water purification system cleaning and maintenance

    Water purification system installation

    Water purification system repair

    1 More Service

    Salt delivery

    Discount Water Softener Co Photos

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    Jay M.

    I did a lot of research in the area about water softeners, brands, costs, etc. The pricing was upfront and I got a really great softener and filter for a good price. They even hauled off my other softener which was nice. I'm very happy I chose this company.

    Clack water softener, carbon tank and salt brine tank. Superb quality.
    Adnan H.

    I am blown away by this water softener, carbon, and reverse osmosis system. Without exaggeration this may be the best purchase I ever made in my life. Not only does this company use the best of the best product (Clack) they were also the most fairly priced. Furthermore, Niles provided the absolute BEST customer service I ever experienced in my life - this is no exaggeration. Niles' knowledge, professionalism, and kindness was unmatched and something I've never seen before. He was so kind, patient and understanding (I had to reschedule last second). He never used pressure sales tactics - he was just honest and believed in his product and service. Also, Niles gave me a price over the phone and didn't try to schedule an unnecessary "consultation" to try and up sell me and perform some sales pitch that lasted 2 hours like almost every other competitor. Lastly, Niles showed up on time and I noticed the following after observing Niles install my system: - he takes pride in his work. Not for one second did I feel like he was rushing to get the job done - he double checked everything he did to ensure it was done correctly - at the end of the job he took time to explain the features and upkeep of the system and answered all of our MANY questions I just can't say enough great things. If you're looking for the top quality product at the BEST PRICE, look no further. This place will exceed your expectations. Niles I want to thank you for the top of the line customer service and the quality of work you did. I will point everyone in your direction. Thank you!!

    From nearest to farthest: salt reservoir, carbon filter, water softener. This is the medium sized system.

    Niles came highly recommended by my neighbors. He is honest and informative, and took the time to explain the issue with my existing softener, and several options for trying to resolve the problem. He was upfront with the costs of each option, and their pros and cons. Ultimately I decided to replace the softener and add a carbon filter, and I feel the cost was very fair. After replacing my system he explained how it worked, and what to do if anything went wrong.

    Medium system with carbon filter
    Kiva C.

    After moving into my new home, I knew I needed to get a water softener installed. There were a ton of different companies that left cards, rang our doorbell, and wanted to test our water and give us a sales pitch. A few people in my neighborhood recommended Niles. When I called Niles I was pleasantly surprised when he gave me his honest recommendation and no gimmicks pricing. He was available to install almost immediately. He answered all of my questions, showed up on time, installed my system quickly, and gave me the rundown on how to utilize it. He installed a faucet to the softener so I could wash my car with soft water as well. Niles is professional, knowledgeable, and won't waste your time with insane sales pitches and up selling. He provides a quality product at a fair price. We have been incredibly happy with our system and the service Niles provided.

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    8 months ago

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    9 months ago

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    4 years ago

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    3 years ago

    It was a pleasure to do business with Discount Water Softener. Very professional job good clean up and fair price no BS

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    4 years ago

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    5 years ago

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    3 years ago

    Niles was great and friendly. Was able to provide some basics on maintenance and upkeep

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    4 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    7 years ago

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    Jon A.

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    4 years ago

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    6 years ago

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    3 years ago

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    7 years ago

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    6 years ago

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    5 years ago

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    6 years ago

    Niles installed an RO filter at my condo in The Independent. It was very reasonably priced and super quick to get set up. Highly recommend!

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    6 years ago

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    7 years ago

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    6 years ago

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    7 years ago

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    5 years ago

    Stay away from this company . So hard to get hold of them . The customer service so bad and rude. I would never recommend them to anyone

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    Jon A.

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    6 years ago

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    8 years ago

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    9 years ago

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    7 years ago

    Easy to reach out to, was willing to negotiate, and installation process was smooth. Highly recommend!

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    Page 1 of 2

    Ask the Community - Discount Water Softener Co

    Review Highlights - Discount Water Softener Co

    When I called Niles I was pleasantly surprised when he gave me his honest recommendation and no gimmicks pricing.

    Mentioned in 28 reviews

    Read more highlights

    Puragain Water

    Puragain Water

    (48 reviews)

    I've always wanted water in my home to be healthier for my family. So I started researching…read more Here is how I shared the experience with my sister...I'm going forward with water conditioner For many reasons! I've always wanted one This one is similar to what I had only under sink in CA. It uses zero electricity Needs no back flow. (Wast water run off) Full Service company with w2 employees. Salesman is my neighbor. The alkaline water for drinking included! No run off esp because I live waterfront Lake Travis! No wasted water. Water shut off included in garage. Gauge included to see no loss of pressure! Referral incentives. Many friends interested. They are licensed low flow which is a big deal ( J can explain) He is a believer. The company is family owned and ongoing family planning. And ... owner is into scientifically improving as he continues to learn! That is my nutshell Took 2 awesome install technicians 1 day ! I truly appreciated their hardworking professionalism. My hair and skin are thanking me already!!! J Hatker salesman, nice work! Alex Sanchez & Alcides Besada, Best installers!

    The whole process was easy and thorough!…read more I was referred by one of my friends and scheduled an telephone consultation. I was contacted at my appointment time and the woman that helped me answered all of my questions and helped me schedule an in person consultation. The next day, J came out and explained the whole process and system to my wife and I and we were very informed about everything. The day after that, the technician came in, got to work and was completed with the whole installation in less than 2 hours. Everyone was very respectful, informative and professional! I look forward to continuing to work with them throughout the life of my home!

    Sparkletts Water - Empty water containers

    Sparkletts Water

    (134 reviews)

    If I could 0 star I would have done that. Please stay far away from this company…read more I had ordered to start service from Costco location on 08/08. Confirmation number - 2KWG3. They missed by delivery 3 times and inadvertently closed my account without consulting me. I had called Sparkletts customer service several times and they always said it will be delivered today but never got it delivered. I cancelled my services from the previous vendor based on this order. I trusted as they are via Costco, there services would be top notch. But Sparkletts water is BIG DISGRACE to Costco. Other than mental agony they haven't provided me anything. Edit - Kenneth Parker the Branch Manager in Texas called me and profusely apologized for the inconvenience. James got us setup the same day and we are happy now. Water tastes good and cooler is up to the mark too. Hoping all will be well for future deliveries.

    Primo Brands now owns ReadyFresh and Sparkletts…read more An absolute disaster of leadership and change management by the acquiring company. I did not know the local company, ReadyFresh, was being acquired by Primo Brands. Had I known how badly the change management was going to be, I would never have signed up. My first delivery in April and second delivery in May went smoothly. For July, I used their mobile app to move our delivery up by three business days; well within their delivery edit time frame. My target delivery date for Wed, July 25th, was completely missed and with zero advance notice. I had to check the mobile app to find out it was delayed to Friday, July 27th. Not the biggest deal. Delays sometimes happen and we can pick up a case of water bottles for our customers till Friday. When the delivery no-showed again on Friday, AGAIN without advance notice, I had to find out through the app that it was now delayed to Monday, June 30th. I emailed customer service asking if these type of no notice delays were common. They replied the next day stating delays due to service merges across branches and assured me that our delivery for Monday, June 30th, will be made by 6pm. You won't have to guess that they no-showed on Monday, June 30th. AGAIN, without notice. They no-showed on Tuesday, July 1st, WITHOUT NOTICE. And now, checking the mobile app, our delivery is now set for July 2nd. They have completed eroded what little trust they had and now I can not count on them being able to deliver water on time for our staff and customers. BUYER BEWARE.

    Discount Water Softener Co - waterpurification - Updated May 2026

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