Tim installed a fantastic water softener for us 10 years ago. Called to ask if it needed any maintenance after 10 years. He asked me a bunch of questions, and we discussed how it was performing. He told me nothing needs to be done, just watch out for any pressure drops in our faucets. The system he installed for us is terrific and Tim's customer service is outstanding. read more

Experience during installation of water softener and filtration system was very good. It's been over a year and I need my filters changed. Reached out to Tim. Two weeks later, he told he'd come, but didn't. Called him the following week. Few days later and few follow-ups, he said he'd come on Juneteenth day. I had already planned for a 5 day vacation starting on Juneteenth and that day didn't work for me. It's been over 5 weeks now and we are using bottled water for drinking. In my case, Tim's response often was "people have been waiting for 2-3 months, it's only a few weeks for you"!! read more

Bought a home with a system installed by Aqua Tech. As a first time homeowner with a softener system, I had no idea what was required to service and maintain my system. I called the sticker on the machine and Aqua Tech told me everything I needed to know right over the phone. Did not try and sell me something I didn't need and answered all of my questions right then and there. Would highly recommend Aqua Tech if looking to install or service a water softener system. read more

I'm always skeptical of companies who only have 5-star reviews and zero reviews of any fewer stars. But after using Aqua Tech, I can understand why. Tim, the owner/operator of Aqua Tech, has a style that's more akin to an engineer than a salesperson. So naturally, he appeals more to that crowd. If you go with Tim, you won't get any flashy sales presentations or any high-pressure sales tactics. What you can expect from Tim, however, is "no gouging; no lies." Tim's best customers are those who get him on the phone and grill him with technical questions for an hour and a half. (By the way, the ideal time to call is "after hours.") My experience was no different (with the exception that I split that interrogation into 4 or 5 bite-sized sessions). Trying to be a savvy consumer, I had called a handful of water companies, not including the ones that knocked on my front door, before choosing Tim. I'd also contacted my water utility to get a copy of their latest Annual Water Quality Report. In fact, I had even bought test strips (like the ones you'd find in aquarium or pool shops) to test my water for chlorine and chloramine findings to verify said report. Tim's proposed setup was three units: a softener tank with resin inside, a catalytic carbon tank, and a salt bucket, and I appreciated how Tim meticulously spent almost six hours in my garage doing so. Tim's work shines behind-the-scenes because he chooses to upgrade every component. For example, Tim prefers: - a Clack valve at 1.25 inches, up from the usual 1 inch, for purposes of high-flow so that your hot shower doesn't turn cold when someone else flushes a toilet - 10% crosslink resin, up from the usual 8% resin - 2 cubic foot carbon tank, up from the usual 1 cubic foot - catalytic carbon media, for flushing out chloramine because utility companies no longer use chlorine as its sole cleaning agent Don't bother calling Costco or any of the other water companies in the area. You'll be in good hands with Tim. read more

Aqua Tech - Water Softener, Catalytic Carbon Filter, and Salt - Water Purification Services Near Me

I had a good experience with Tim when he installed my water softener and filtration system a year and a half ago. I need my filters changed at home and of course reached out to him again. What should be routine maintenance has been months of me texting him and him blowing me off. I guess I'm going to find someone else. read more

Always been very happy with my water softener. Has gotten rid of much of the lime scale buildup and is a very efficient system. Sometimes I wonder if it's too efficient because my salt goes down so slowly. Tim even came out to check on that late one night and assured me it's working. He's provided outstanding customer support. I highly recommend Tim and Aqua Tech. read more

It appears that we had a miscommunication and Tim came by and we rectified it. He is still the best person in town to install or maintain your water Technology needs. In fact, I am even more of a fan since after realizing that we had a miscommunication, he came by and rectified the situation. Something only a quality professional person would do. I knew he was the best for my situation due to his experience and work ethic. But now I know him as a real professional, wanting to do his best for his clients and so I will not hesitate to recommend him in the future. read more

I just had the pleasure of having Aquatech install a new reverse osmosis system at my house. Tim, the owner, showed up on-time, had everything required for the install, and did the install in a timely manner. I'm the type of person to ask all sorts of questions and Tim was happy to talk to me about water filtration as well as a variety of other home services needs. You can tell he's serious about what he does and takes pride in his work. The price was fair and I will definitely use Aquatech for any future water filtration needs. read more

Aqua Tech - New RO! - Water Purification Services Near Me

Aqua Tech is great! I was really impressed with the help I received over the phone and the gentleman I spoke with was extremely nice. Really wonderful experience! read more

We lost water pressure to the entire house due to a failed water softener. It gave me tons of troubleshooting tips and information. He was very professional and answered any questions I had. He did not try to sell more expensive model but gave me information to make an informed decision. I would recommend him to family and friends. read more

If you want a fair, honest, and knowledgeable professional working on your water softener or to install a new one, look no further than Tim. I had a water softener that hadn't been turned on in about 4 years and I wasn't sure it was working properly, or even if it worked at all. Tim came out and fired it up, manually checked all the functionalities of the softener, and had it purring in no time. This would have been a perfect opportunity for someone of lesser integrity to try and sell me a new unit, but Tim did not. I asked him if it was a good model, and he said, "It will do the job." Another opportunity to try and sale me something I didn't need, but Tim didn't even try. Stop your search and hire Tim. read more

We had a competitor, Dupure come by and test the quality of our water, the salesman strongly recommended that we install a soft water system. He warned us about effect on skin, health and appliances. The least expensive was about $4,000 and according to the salesman some of our neighbors opted for the better equipment which cost close to $8,000. We live in a newly constructed neighborhood and our builder did not include a loop for soft water which increases the price of installation according to the salesman. I say all of this because Tim from Aqua Tech comes and conducts a test of my water and tells me that our water is fine and that we must be getting Austin city water. He said if this was his home he would not install a soft water system because the benefits of installing it would not justify spending that kind of money. Wow an honest salesman a rarity these days. I would highly recommend Tim if anyone needs water purification services, its obviously he does not put you into something you don't need. read more

I forgot the persons name. I called inquiring about a water softener, he was very knowledgeable and answered all my questions. It's been a month since I've had the system installed, everything is working great. read more

We loved tim! He was super helpful, informative and he responded in a timely manner. He also had very great pricing and payment options! We recommended him to a few of our friends and would definitely recommend him to others! read more

We recently used Aqua Tech for a new water softener. Tim was very honest and upfront with us. Tim has over 30 years of experience and knows what he is talking about. We felt very comfortable with Tim. We called him about a leak in our system but upon a very thorough review of our 13 year old system, Tim recommended a new system, he also found what he called a " lethal" problem with our system, the previous company hooked our system directly into the sewer line. Thank you Tim for being honest with us and telling us what we needed to do. Tim provided a new system and installed it for a thousand dollar cheaper than what we paid 13 years ago, he also added many features that we did not have before. Tim also noticed that our bathroom sink faucet was barley running water thru it, he took it upon himself to clean it out and it now works very well. We highly recommend Tim. Shari and Joe read more

Tim was recommended to me from another plumber who was looking at other items a I needed done. He is highly regarded by his peers in the area because if his industry experience, and desire to get the right system to meet your needs and not upsell anything. Tim lived up to that high standard. His understanding of softeners was definitely, supported by my own research and experience with non-residential plumbing. We settled on a system that would me the needs of my own family, and of our house. The system is intended to by efficient and repairable, should anything unfortunate occur, without having the replace the whole setup. So far, the system works great. I have had other basic softener system, and this one is fantastic. It regenerates based on use, not a set schedule, helping to reduce water use. My water is soft, attested to by no more lime scale issues in the dishwasher, pots and pans, and showers. Our salt use is very low so far (still going down, water is soft, so system is working), again indicating either a very efficient use of water, or an even more efficient regeneration process. Tim is very responsive to requests for help by phone and Aqua Tech is the right business to help you with your water quality concerns. read more

Tim put in a new water softener and RO system in the house. He was meticulous in his work. He is very knowledgeable explaining the equipment. read more

Tim at Aqua Tech is as good as they come! Wealth of knowledge and a low pressure approach, which I appreciate. We had him install a water softener and RO system a year and a half ago and have had zero problems since. I don't normally write Yelp reviews if someone just does the job that they are hired for but Tim goes above and beyond. He just came out to replace our RO filter cartridges which prompted me to write this review. Highly recommend Tim and Aqua Tech for your water quality needs. read more

20 years ago, we moved to Round Rock, built a house and Tim installed our water softener and RO water filtration system. Tim has serviced those 2 systems for us ever since then. He has always been honest, timely, used the best and most economical materials and has never tried to up sell us anything we don't need. I highly recommend Tim and his expertise. You won't regret hiring Tim and you will never have to look for another "water guy"! read more

Very disappointing. Called Tim 3-4 months ago based on a personal recommendation & he came out & talked to me about an RO undercounter system & perhaps shower system, but never followed up. I called & left 3 messages & he never bothered to return any of my calls although I was totally on board with his product knowledge & recommendations. Very disappointing. read more

Tim is very knowledgeable about the tech involved in the water purification systems. I recently called him for a consult and service of a unit installed by previous owners. Tim educated me about the unit he installed some 5 plus years ago. Instead of charging money and scamming me he pointed out clearly what I should look for and when I need to contact him. Being honest is not easy in the present world. But Tim is an exception and hence I would recommend him to more people. read more

We had a water softener installed with Aqua Tech, and we can see a huge difference. The calcium or lime deposit on the showers is gone, and the water tastes better. The installation was easy since he did it all, and he explained how it worked when it was all set up. I compared his prices to other companies and I know I got a good deal without sacrificing quality. Overall, a very good experience. read more

I was fortunate to find Aqua Tech because Tim was able to fix my water softener - he replaced the resin inside the water softener and charged me $250 when a guy from another company just wanted to sell me a new expensive one!!! It's nice to know a real repairman nowadays! P.S. I checked out Tim ( License # WT0000817 ) and others' licenses at TCEQ ( Texas Commission on Environmental Quality ) - http://www5.tceq.state.tx.us/lic_dpa/ read more

I moved in to a new house and didn't know anything about my water softener or how to use it. I gave Tim a call and he answered my questions and guided my over the phone to get me operational. Great friendly service and knowledge. He taught me so much about my system in our call. read more

Tim was excellent to us! He was waiting for us at our home when we arrived at the appointed time and provided quick, efficient service of our Reverse Osmosis system. He gave an honest assessment of our system and mentioned it was time to change the membrane filter, which was true. We had him change this while he was here. Tim also installed our water softener system in our home and was far less expensive than all the water softener companies that we priced in the Austin area. We will definitely use Tim again. read more

I scheduled an appointment for a diagnostic/routine service. The morning of the appointment I received a call stating that they would like to reschedule for later in the day or another day due to unforeseen circumstances. Given the situation I of course accommodated the request. I indicated that I'd be home all day and that they could come anytime and to just call/text when they had a better idea of when they could come. That was nearly 2-weeks ago and I haven't heard a word back from anybody. Very poor service - I'll be looking for a different company and would suggest others do the same. read more

I have had experience with a few water treatment companies and most are just after your wallet. I have to say Tim is a straight shooter. When you speak to him you know he is just being honest, i have even had him talk me out of some items even though i was ready to buy he explained i did not need or want them. Nice to know still honest people out there. Thinking about a piece of water treatment equipment call this guy no disappointments!!!! read more

Called several places and even spoke with contractors in the family to educate myself and avoid getting scammed. Tim, the owner, was patient in answering my questions, never tried to pressure me into things I didn't need, and had a customer focus in every conversation. He knows his stuff and will even warn you about what to look out for if you decide to go with another company. Watching him install our water softener I could see his attention to detail. Even the insulation wrapping the pipes was done with precision. I will be going back to Tim again for any water treatment needs! read more

Tim installed our wonderful new RO system and all I can say is you won't find anyone better. He's been in the business for a long time and is clearly passionate about what he does. That passion shows up in his work. He gave us a great deal on a wonderful system and the installation was PRISTINE. I would HIGHLY suggest using Aqua Tech for any of your water needs. read more

I recently spoke with Tim at Aqua Tech regarding a water softener at our new house. Extremely nice guy with a world of knowledge and expertise. We will absolutely be using his services if and when needed for our softener in the future. Thanks a lot Tim! read more

I cannot say enough great things about Tim and his professionalism. I had an older low flow system that I had bypassed for about a year because it stopped functioning properly. Tim did a fantastic job installing a new high flow system at a very competitive price. He even helped me flush my water heater to get the old hard water buildup out! You may be able to get a cheaper system and do it yourself but it won't be nearly as well done as Tim can do it. read more

Tim is legitimately the ONLY qualified person to install systems for two reasons. Knowledge and cost effectiveness. Don't look anywhere else IMO. read more

I contacted this company due to the good reviews it received on Yelp. The owner came to my home on February 6, 2018 and we agreed to have a system installed about two weeks later. He said that he would send me a contract to my e-mail address later that day and asked for an advance of $325. I began to get a bit worried when he never sent me the contract. On the day that he was supposed to install the system I received a call from him to let me know that he was having some back problems and would not be able to come. I told him that when he recovered, he could just let me know a day or two in advance. I waited until mid-March to hear from him and decided to send him an e-mail. I told him that I hoped he had recovered from his ailment and that I had never received the contract. I did not hear back from him. In April I called him and it was a strange conversation. He was the one that kind of suggested cancelling the installation. He then asked me if I had given him an advance and when I replied that I had indeed given him a $325 check, he said he would reimburse me immediately. Well, here it's September 12 and the reimbursement never arrived. I don't like to give poor reviews, but I finally decided to let others know about the poor experience that I had with this company. I am still baffled about the whole thing. read more

Tim, the owner, was very knowledgeable, respectful and honest. He took the time to explain things to me and answer all my questions. He informed me about all the proprietary equipment out there and what to avoid in terms of up selling. He was actually the one that did the install and not a subcontractor. He has an assistant named Todd and he was also a polite fellow. There work was very clean and thorough. I would highly recommend Tim. read more

Tim came to our new house today and wow, is he amazing. First, he educated us both on the water softner and what we need to do next. The water softner in this house was not used at all by the previous owner (really?) and also it was LEAKING. He found that it leaked, showed Chris how to turn off and on the water so he knows. Tim also informed us that it was not even to CODE the way it was put in (really? AGAIN). I am sorry but I know for SURE Sears would not of told us that. We keep finding tons of stuff not to code, but glad he came out in a few days and we are really looking forward to using him and moving forward. I highly recommend this be your go- to guy when it comes to your water purification needs. Eventually we may add more as time goes on, but for right now, new water softner it is. Also, I am a woman that likes to keep really good ethical people in my corner and who I give business my to. He said he called COSTCO corporate to let them know one of their business partners they are using is selling a bad product that is basically lying to their consumers. Amazing!!!! Thanks, Tim! read more

If you need water treatment services and equipment for your home you will not find a better company than Aqua Tech. Tim is extremely knowledgeable and takes time to explain the equipment and goes over in detail his recommendations. Tim installed a water softener, carbon filter and RO system for a reasonable price and the job was done with great attention to detail. Don't be fooled and don't believe the hype about all the claims out there....give Tim a call and listen to what he has to say; then make an informed decision. No upselling and it is obvious that Tim is passionate about his business. Great job and excellent customer service!!! Thanks! read more

Couldn't recommend this place highly enough. Work was performed neatly, on time and all my questions were answered. I have nothing but good things to say about them. read more

Have had an issue with an existing RO system. I researched Yelp and found Aqua Tech as the #1 rated company. I spoke with Tim on Monday. He showed up early on Wed, reconfigured my existing plumbing as it appears it was never installed correctly by the original company that installed. I'm happy to have a fully functioning system with no leaks and now have a good company for future service as well. I highly recommend Aqua Tech. Timely, professional and very competent. read more

Called to ask about installing a water softener that I bought online (due to cost, and positive reviews). After telling me that he would "rather not" install it as it shifts responsibility if something goes wrong. Clearly, that makes sense, but things happened differently than how I had intended. After asking a few questions about how many bathrooms etc, he says that it would cost $700!!! Amazon Home Services (who I'm currently waiting on for some follow-up), only charges $449 for a new install without any pre-plumbing, which I do have. To be fair, he did also mention that he does "the best work in the area". I guess I'll never know! read more

I have a water softener installed by a company that has since gone out of business. In trying to reach them, I was able to find Tim at Aqua Tech. The salt level in my softener was not going down so I asked Tim if he could come and look at my system. He came out and was able to find a stuck lever that he fixed and also inspected my entire system and replaced a seal that was the cause of a small leak. His price was very fair and I was very impressed by the work and service he did. Highly recommend Tim and Aqua Tech! read more