I needed the head for my water softener replaced. I called and talked with Tina who sent Adrian over the next day. Adrian told me exactly what was needed and didn't try and upsell thing I wouldn't need. When the part came in Andy, the owner, came over to install it. Andy did a great job and took some extra time to explain what he was doing as well was many other questions about the plumbing he was installing. This is a family owned/run business. My experience with HWC has been exceptional. Everybody I dealt with, especially Andy, is a notch or two better than other vendors I have dealt with. IF YOU NEED WATER CONDITIONING (softeners or filtration) ANDYS NEEDS TO BE YOUR FRIST CALL!! read more

From 5 years I am going with them and every time they did great job. First I called them regarding RO system to install in our first house. And every year for filter change also read more

Andy is the best!! Great service and always available to help in a crunch! Simply the best!!

My house has a water softener hookup in the laundry room, in a rather tight space. I got estimates from a few water softener companies, but they either didn't think they could fit a water softener at all, or they said they could but it would take up a lot of space and interfere with my dryer. Then came Andy, possibly the most cheerful and optimistic contractor I've ever had the pleasure of working with. Unlike the other contractors who seemed beholden to installing only specific units, Andy put a lot of creativity into the setup and plumbing, selecting a resin tank and a brine tank with just the right size and shape to squeeze into the corner. I would have been happy if I could have opened my dryer door halfway, but he got it to where I could open the door all the way to 90 degrees! No need to move my washer or dryer anywhere, and barely any space lost. Even better, his cost of installation came in a tad below the other estimates (which were all very close in price). Then about a year later, I noticed a couple of "issues" with some water stains on my fridge and black soot coming out of my garden hose. Turns out neither had anything to do with the water softener, but Andy diagnosed the softener anyway to be sure. He said I was still within warranty so he didn't charge me a thing for the trip, even though the issues were not due to the softener! read more

Andy is the best. Professional, honest, diligent and polite. He runs his business the way. Glad I found him! Never going back to Dupure. read more

After growing tired of lime coating my sinks and appliances, I had to invest in a water softener. After doing a good bit of research and weighing pros and cons, I decided to go with a salt based system. I read multiple reviews and I got the sense that going with a company that specializes in water softeners instead of a run of the mill plumber was the best route. I got a quote from 1 plumber just to see what they recommended so I could compare it with an expert. The plumber I used didn't ask a ton of questions and gave me one option. I contacted Andy at Home Water Conditioning and received 2 options. One was a standard Clack water softener. The other was a clack water softener that included a carbon filter system. I went with the latter and it still ended up being cheaper than the basic quote I got from the plumbing company. Andy worked all afternoon getting the system set up and he answered all of my questions. He really had a joyful demeanor and I can't recommend him enough. Now I'm looking forward to experiencing the different so I can say goodbye to lime scale in my showers and toilets. read more

Home Water Conditioning - Water Purification Services Near Me - Cedar Park, Texas

Andy's guys were quick and professional straight to the point No surprises at the end either

They installed a reverse osmosis system, and did a great job. The price was affordable and they were able to get it installed within a week of calling. read more

If you have any water softener or water conditioning issues, this is the company to call. I tried many places and am so glad I found this company. My water softener, which is 7 years old, started to have some issues where the resin was deteriorating (and finding its way into my house plumbing....I could see traces in the toilet tank). I called many companies that told me that they could not repair it and wanted to sell me a brand new one. I was so lucky to find this company. When I spoke to Melody over the phone and explained my predicament of whether my softener could be fixed (versus purchasing a new one), she assured me that my softener could be repaired and that I could get more life out of it. I thought they were really honest, since they also sell new systems and at no point did I feel pressured into buying a new softener. On the day of the appointment, Austin came to service my softener. He patiently listened to me and then quickly got to work. A short while later, Andy also came. In addition to changing the resin with a new high quality one, they also noticed that some rubber was deteriorating and falling into the tank and said that the main controller/valve might be the next thing that would fail. They did tell me that they couldn't say how long it would last and they did not try to persuade me to replace it. But, I decided to change it anyway to avoid problems down the road. Overall, Austin pretty much cleaned the entire softener and brine tank and replaced the innards and the electronics/controls with brand new equipment. I also purchased, from them, a pre softener filter to remove the chlorine/chloramine that was causing the resin to deteriorate sooner than it should. I also purchased, from them, a post softener filter that would help identify any issues in the future. I had a great experience and would highly recommend this company. read more

Home Water Conditioning - My repaired softener - Water Purification Services Near Me - Cedar Park, Texas

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Excellent service. We just had water softener installed and I highly recommend if anyone looking for the new installation or even replacing existing water softener to call them. Melody was so helpful with scheduling the installation and Andy is really experienced which reflects in his work. He explained what he was going to do and what to expect once he is done. It is very hard to find someone who loves what they do and take pride in their work. Overall I highly recommend them and if you are looking for new water softener Call them. read more

We just moved to the Texas hill country and had no idea what was required to treat the hard water, all we knew was that our realtor had told us that we needed to soften it. I found Andy of Home Water Conditioning on Yelp and was immediately impressed by how quickly he responded. It was also great to do this through Yelp and not have to hop on the phone, he was very responsive. I told Andy the limited information I knew about the house and our water setup and he was able to provide an extremely affordable quote for a softener, whole house filter and under sink reverse osmosis. His quote beat every other quote I received. Leading up to the install, Andy was quite communicative which eased my concerns because I did not want to move into a new house and be using hard water for a long time. He came to our house the day after we moved-in to assess the situation. The following day he showed up right on time and quickly began to work. He took his time to make the install look very clean and organized, which is great because it's directly next to the door to enter the house from the garage (high traffic area). He was great with our chocolate labrador as well as my 6 and 3-year-old who were constantly bugging him with questions. After installing the softener and whole house filter in the garage, he moved into the kitchen where he drilled a hole through the granite counter to install the under-sink RO. Once again, his work was clean and professional. After the install, he walked me through his work and explained the required maintenance. Even though the maintenance is something I can do on my own, I'm planning to have him come annually and do the maintenance for us, he knows a lot and is such a nice person to interact with. Andy is one of the good guys and I would recommend him to anyone who needs water conditioning. read more

Home Water Conditioning - water softener and whole house filter - Water Purification Services Near Me - Cedar Park, Texas

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Home Water Conditioning installed our water softener last month and I couldn't have been more pleased with the service. Andy was patient, thorough, friendly, and explained everything we needed to know. This is a great company to do business with! read more

There are few people that actually deserve five stars and Andy is one of them. Several months ago he helped me put in a reverse osmosis system and it was a real trick to try and get a water line from the kitchen island to the cabinets to reach the fridge. I had a crazy idea for a solution and Andy jumped right into the crazy with me and by the skin of our teeth, pulled it off. I can't tell you how thrilled I was and how much I appreciated Andy thinking outside the box with me to find an innovative solution. On top of that, I had a bit of a crisis with a leaky water line in my RV and I didn't know who else to call so I reached out to Andy and since he was in the area, he dropped by really quick and offered me some help and advice and I was able to fix the problem and get it out to a renter before then going out of town myself. Andy is one of those guys that you can tell really cares about people and helping them out. I think his prices are very fair and reasonable and I feel kind of bad that I haven't left him a review until now but he has definitely earned a good review from me. I don't have a water softener installed at my home yet, but when I do you can bet that I'll have Andy do it for sure. read more

This company has been a joy to deal with through the entire process. An accurate quote, ease of scheduling, and humane understanding when I had to cancel a couple of appointments. The installation was neat, clean, and professional and everything was explained in detail. I am extremely happy with my experience having a water system installed by Andy and company. Highly recommended. read more

We can't say enough nice things about Andy and the water system he installed for us. He started by making a special trip to check the water in our new house at no charge. He advised us that our water was actually pretty good, all things considered, then walked us through more reasonable options for our home than we had initially considered. It speaks volumes to his honesty as a businessperson that he didn't take advantage of us in the situation. We weren't able to personally be on-site during install, but Andy still accommodated our timing. A few weeks after the install, Andy made another special trip out to us (in the middle of no where!) to walk us through the system and make sure we knew how to get the best use out of them. He has a passion for his business, takes great care of his customers and most of all, is honest and trustworthy. We are thrilled we found Home Water Conditioning, glad we were able to support a small local business, and would recommend the company to anyone. read more

Superior service and product!!! I searched BBB for someone to replace my water softener. I picked 5 businesses with top ratings and got quotes for all of them. Andy gave me a quote with no pressure to purchase more than I wanted. He was several hundred dollars below the others for the same product. He is a local business and I prefer supporting local businesses instead of paying for national companies that have a high overhead due to excessive advertising and high paid sales staff. He replaced a failed water softener and added a whole house filter. He was on time and did not rush the installation. Could not be more pleased. If you want a quality water softener at a fair price look no further. read more

Talk about customer service! My wife and I had used Andy twice now; once for a softener repair and the second time for some minor plumbing and general work while we were selling the house in Austin. He was amazing when he came to do that work and I couldn't say enough good things about him. That is until now. We moved down to the Rio Grande Valley and kept in touch. He even referred me to a local person who installed water conditioners and guided me through the various quotes I had received and was really a wealth of knowledge through the process. He then asked me what I was looking for in the system and then surprised me with a bid. Having worked with him in the past, it was easy to say yes! He drove 300 plus miles down to the Valley and just finished the install. That's is next level service. What you get when you work with Andy Moore is 17 years of experience. He is an honest, hardworking and trustworthy individual who isn't looking to make as much money as fast as he can on each job. He is looking to do it perfect every time and is one of the most reasonable as far as cost goes. Thank you for all you've done for us Andy! We appreciate you! read more

HIGHLY RECOMMEND! HIGHLY RECOMMEND! HIGHLY RECOMMEND! We bought an Aquasana Whole Home water filtration system. And we got all fancy and also bought the extra UV light, in case some bacteria survived the other filters and wanted to have a blacklight Rave To The Death. I put out feelers to many plumbers, via Yelp and NextDoor. Many never responded The rest gave estimates of just below $3,000.00 and just above $3,000.00 One big company that I wanted to use, as they had done work here before gave me an estimate of $3,237.50!!! (Shhhh... it was Stan's) THE ENTIRE AQUASANA SYSTEM only cost me $2,000.00! Their first estimate was poorly written, and, unbelievably, with no breakdown of parts and labor I wrote them multiple times to get a true estimate and it took days. I won't go into all their specifics but it was just ridiculous. ...OK, if you insist, here are some of them: $1500.00 in labor ($250/hr X SIX HOURS for a licensed plumber)! $800.00 in materials! The materials would have been: a piece of 2" x 4" to hang it all away from the wall. Not even a whole sheet of plywood They wanted to charge $187.50 for "Plywood Floor Replacement" Um, we don't have a plywood floor. That was for a PIECE of a plywood sheet The materials they would have had to supply (considering that the Aquasana system COMES WITH ALL FITTINGS NEEDED) would have some teflon tape, some adapters, some PVC or PEX , etc etc That total cost would have been MAYBE $70.00 - $100.00 And that's RETAIL PRICE And having to also pay an ASSISTANT $750.00 (Uh, Billy, hand me that wrench)... Anyway, i'm feeling sick all over again from even writing this. I then posted on NextDoor for a recommendation from neighbors and, thank god, someone wrote back and recommended ANDY MOORE. He had recently put in an Aquasana System for him and he gave Andy high praise! So I called Andy and explained it all He told me he had lots of experience putting them in and then told me the total cost to do the ENTIRE job. I had to ask him to repeat it... as it was CONSIDERABLY LOWER than everyone else's estimates ...Like SIX TIMES LOWER!!!! I asked him to hold on, and I glugged some Vodka to calm my nerves SO the big day comes and he arrives, with his nice young assistant and gets down to work. He assures me he likes to work neatly and will make it in a small 'footprint', instead of spreading it out over 5 or 6 feet across the wall as everyone else does, and still have all changeable parts easily accessible! Well, I have to say that I have NEVER seen such beautiful, precise, perfect work from a plumber! What he did was really a work of art See my pictures! Folks, PLEASE USE ANDY MOORE and his company - Home Water Conditioning Fantastic flawless work at fantastically fair prices Regards, Alan Bee Cave read more

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I highly recommend this business. I try to use local businesses whenever possible. After reading the 5 star reviews, I called and set up an appointment. Andy is the sole proprietor of the business. Given what I thought was a serious issue, he fit me in between two next day appointments. He could have easily sold me a new system. But his focus is trying to identify the problem and repair it if possible. Turned out it was a minor issue and his wife drove over with the necessary part. Andy is very professional, knowledgeable and has a great personality. If you need service or a new system, you can't go wrong by calling Home Water Conditioning. read more

As I called and shopped around for water softeners I came across Home Water Conditioning. Andy was quite knowledgeable and took time to answer all our questions. Prices were good and he was able to schedule to installed it within the week. He is very friendly and did excellent work. I have to mention the person he has running the office is excellent. read more

Andy was wonderful to work with. He answered all of my questions regarding getting a water softener, whole house filter, and reverse osmosis system in our new home. He was very quick to respond and very professional. He has quality product and the installation was perfect! Very reasonable pricing as well. read more

We bought a home in Harlingen that has a soft water and reverse-osmosis system that Andy installed. Even though he lives and works in the Cedar Park area, apparently he did this system for a friend. Our reverse-osmosis system stopped working. The former homeowner left us Andy's number to call. Even though it was 9:00 at night, he answered the phone and walked us through what was necessary to get our system running again. He was extremely patient with us, and completely concerned that we should have water running in our home even though his business is some 5-hours of driving away. I would certainly recommend him and his business!! read more

Andy does amazing quality work, while offering the absolute best customer service. He installed a whole house water softener system for us and it works great! Great product, service, and person! Thanks Andy! read more

Andy was awesome, he tuned our system that was working but had a few issues and had never been programmed right. He changed out our whole house filter, tested our water and reprogrammed the softener. Will use them again and refer to friends and family. read more

So you're wondering if this is the right choice for your softener needs. I can only base my response on his service and expertise and, on that basis, would say this is the one. read more

I can't say enough good things about Andy! We recently purchased a new construction home and had a water softener installed but needed help with the initial startup. Andy responded to my initial inquiry almost immediately and his quote was extremely affordable compared to the other quotes we received for this service. Andy was incredibly knowledgeable, trustworthy, and efficient. He was even able to move our appointment up and got the job done sooner than anticipated. We'll definitely be contacting Andy for any home water needs going forward and would recommend him to anyone. You've made customers for life! read more

Andy was amazing. This company is nothing like Aqua Life. They over charged us on our system by $3000 at Aqua Life in Cedar Park. I'm so glad we found Andy out of Cedar Park. We will use them every year and when needed otherwise for our system. He is honest and actually has passion for what he does. That means he does everything with care and doesn't try to take you for a ride. Strongly recommended and appreciate the work he has done and will be doing in the near future. read more

Andy reached out to me to help with fixing my broken softener. I had already scheduled an appointment with another technician but reached out to him when scheduled pro didn't show up. Andy showed up at the scheduled time. He tried to troubleshoot the problem and was able to figure out that electrical component had failed. Since the part was under warranty, I was able to get a replacement from GE. Andy helped replace it. He was punctual, responsive, economical and extremely professional. I would recommend him for your service needs. read more

Outstanding service and product from a local business. After searching for top-rated businesses we called Andy Moore and Home Water Conditioning for a quote. Andy took the time to test our water and explain options. He provided a reasonable quote with no pressure to purchase more than we needed. Andy is a local business owner (which we prefer to support). Showed up on time and did not rush the installation. Finally, after the install I had a couple of questions. Rather than handle those over the phone, Andy dropped by to walk me through the questions we had. Could not be more pleased. If you want a quality water softener at a fair price look no further. read more

Had a fantastic experience with Andy. He came out and checked our system, made adjustments that made a huge difference with functionality. We are extremely pleased with results. Andy was very professional and helpful. Will recommend him to friends and family. read more

I had purchased a Fleck water softener system for my new construction home that was pre-plumbed for a water softener intending to install it myself. After deciding it was too much of a project for me, I got some quotes to get it professionally installed. Most companies I called wanted me to buy their own equipment and charge me around $2000 to install it. Then I found Andy's company. He came out right away to assess what I had and said he could install it for FAR less than what the others were quoting. I hired him on the spot. He proceeded to install my system expertly, with no surprises and in great time. He did such a great job, we decided to use his salt delivery service as well where he delivers our salt on a schedule and checks the system when he's here. We have also had him install a chlorine filter and an R.O. system for drinking water. I would recommend Andy without reservation to anyone needing any sort of water conditioning. He even does other odd jobs as well. You won't go wrong with Andy. read more

We were ready to spend hundreds of dollars to replace our broken RO system based in bad advice or recommendations from other companies. Andy diagnosed the problem accurately and fixed it for a fraction of the cost. He gave us great guidance on how to maintain the system in the future. Just a great experience all around. read more

Andy is a life saver. Water softener started leaking at 11p.m, we were in a state of panic. I shut down main water supply, called few companies, they were asking like 200 dollars more than Andy. Immediately request Andy to come, he was kind enough to come all the way from his place, fix it and charged us only 85 dollars. Thank you Andy. Glad people like you are there in this world. read more

AMAZING CUSTOMER SERVICE!! We Andy from Home Water Conditioning come to our house for a complete removal and reinstallation of an extremely old and leaking Reverse Osmosis system and we could not be happier with his work, his patience with our 500 questions, his knowledge and professionalism. The RO system we had was original to the house and had started leaking all over the floor. I called Andy on Saturday morning, based on his reviews, and he came over within 30 minutes and quickly disconnected the system from the water supply and helped drain the water that was in it so it did not continue to leak. He then sat down with us, discussed all our options for repair or replacement, answered all our questions and did not try to up-sell us on anything. After my husband and I chose to replace it, Andy scheduled an appointment that was convenient for ME and my schedule. He arrived today, on time and fully prepared with everything he needed to do the job. When he was done, the system looked better than before and he did not leave a mess! He even played with our dogs and help carry in 50 lb bags of dog food that was delivered!! We would recommend him to anyone! My husband has been wanting a water softener system and after our experience this week with Andy, we plan to have him do it for us in the very near future. Great price, amazing customer service and very professional!! read more

We shopped quite a bit for our water treatment system (softener and whole house filter). Andy from Home Water Conditioning took care of us with a terrific system, a very good price and professional installation. He does the installations personally and obviously knows his business very well. I highly recommend this company. read more

We had some water hardness issues, called Home Water Conditioning on a Friday afternoon and Andy came out next day on a Saturday afternoon. Checked the water hardness a couple times and adjusted my water softener, Andy explained everything that he was checking and setting changes on my water softener. Andy did a great job, I will use this company again and would recommend them to anyone who needs service on a well or water softener. read more

I found Andy on another site, but wanted to leave as many excellent reviews on all sites. He was very professional, knowledgeable, and went way beyond what I expected. He hauled off extra "dead" softeners after he installed the new one. He didn't mind installing one that I bought from Amazon and even made some great suggestions. He was fast and kept to his schedule for installation. I would gladly use Andy for all my plumbing needs. He's awesome. read more

Andy with Home Water Conditioning did an excellent job repairing our water softener and I would recommend him to anyone. We found him on Craigslist and we are so glad we did! He was honest, accommodating and very reasonably priced. In fact his quote came in about $300 less than what we had been quoted before. Within the first five minutes of talking to him I trusted him. He really is a small business guy with years of experience trying to create a customer base by offering exceptional service. He did just that for us. It's been a few weeks since our service and our water softener works better than ever. Thank you Andy! read more

Came over and did a great job installing. Took a little longer than expected but no surprises in the billing and was very professional.