When I say they're the best, I'm not exaggerating…read more
I called them because I had a clogged toilet that we couldn't unclog. Turns out, we had roots in our pipe and needed them to dig under our house and replace the pipes. They used a camera and showed me the roots, then took pictures every step of the way, later showing me my extremely clogged pipe. Johnny and David were professional, responsive, and willing to work around my schedule. But that's not actually the reason I'm leaving this review...
While they were here, Plumbing Wizard Johnny Rivera asked me, "Do you have anything else you need help with?" So I told him about my ongoing issue with pipes banging that no one had been able to solve. I'd had five plumbers to my home trying to solve the issue, and no one could figure it out. This one would suggest this, that would would suggest that, but it never got better.
Johnny asked me to make it happen, then ran around my house, inside and out to isolate the noise. (No one did that before). It took him to the street where he said that my pressure relief valve was making a horrible noise and should be replaced. I'd had it replaced before, but it hadn't solved the issue. Still, he said they needed to be replaced every 5-8 years if you have hard water (which I do) so I decided to go ahead and do it.
While he was out there, he found that I had TWO pressure relief valves, like at some point, someone had put one in and just not looked to see if there was a second one. After that, he adjusted the pressure coming into my house. THE BANGING DISAPPEARED. This was YEARS of stress that he solved for me in one day.
A new banging started when my washing machine turned on with hot water, but I knew why. Years ago, I'd had a slab leak, and the plumbers who fixed that rerouted the pipes through my ceiling but didn't fasten them to anything. I called back and Johnny and David came and fixed that too. They had to cut a hole in my ceiling to get to the pipes, but they were very concerned about not making a mess, and they fastened the drywall back into my ceiling for me. Now my house is utterly silent when the water runs and my toilet works great.
These guys CARE about their job, which is so refreshing in a world of cynics.
If you need excellent plumbing work, these are your guys.