Product is great. Unfortunately execution is subpar. I have been using the service for three…read moremonths, and easily 1/3 of the time my delivery is delayed for a week or some other hiccup. They just don't do a good job of getting you their great product.

This water is a scam. It's neutral, but it's not living. Has a positive ORP. You cannot take water…read morefrom its living source & bottle it & fall it living. Literally the carbon foot print & high vibe glass... Not to mention that majority of springs are toxic af in the USA.

Good water. Delivered on time and courteously. Deduction of one star: There was a minor…read moreimperfection in the seating of the valve in the porcelain bottle holder, thus leaking water from the valve, but I was able to reseat the valve easily with hand tools and did bot have to test their customer service.

Cielo Water is amazing. Easy to set up an account, and their water tastes amazing! Excellent…read morequality and all employees are friendly and personable. Can't go wrong with this amazing company! Great product and exemplary customer service!

Filled my swimming pool back up last summer after remodel. Did great job navigating a long way from…read moredriveway to the pool with hoses. Prompt and good pricing.

Saved our bacon!!! Our community pool sprang a leak and was bone dry 2 days before the 4th of July,…read morewe were in full panic as the Board. We found the cause if the leak, fixed it and, enter Riipple Bulk Water, they had it filled in a few hours!!! Everyone had a great 4th of July at the pool. Thank you, Thank you, thank you!!!

We were refurbishing our pool. Things definitely didn't go as planned with the project, and as a…read moreresult we had to schedule and reschedule and re-reschedule the water delivery many times. Crockett was absolutely wonderful, understanding, and patient. Frontier Bulk Water went out of their way to get us water on time. Great people, great service.

I hired them to deliver 15K gallons of water for a new pool in remote area of Lake Buchanan. Great…read morepricing and easy to schedule. Crockett was awesome with describing the process to fill the pool with their trucks. They showed up on time and was a pleasure to work with. Thank you.

I live next door (directly behind them) to Blue Star and can't say enough good things about them…read more First and foremost, support local, Black-owned small businesses! The purified water has changed my life! I feel like I have more energy and better skin. Our dog even seems to be healthier now that he drinks it as well. The nicest folks work here! Even if we're just walking by and they happen to be outside, we get a hello or a wave. Just really great neighbors. They serve coffee now too so I'm gonna have to research that the next time I'm getting a jug!

Good people providing great purified water. The alkaline premium is the best. This is our favorite…read morein the Austin area.

I don't even know where to begin. ReadyRefresh (formerly Primo Water) has been, without question,…read moreone of the worst consumer service experiences I've ever had. First, canceling my subscription required an actual phone call--which then required two transfers and a long hold time that was blamed on "system issues." Even after I clearly explained that I no longer wanted the service, the rep refused to listen and kept pushing alternative offers. It took nearly three minutes before she would even acknowledge my request to cancel. Throughout my time as a customer, deliveries were inconsistent. Some weeks they simply didn't show up. I requested replacements for top-loader dispensers multiple times; sometimes the requests were ignored entirely. One time I specifically asked for a top loader and they delivered a bottom loader instead. Delivery days were unpredictable, changing week to week without notice. But the biggest issue by far was their failure to pick up used water jugs. I would accumulate hundreds of dollars--sometimes $500 to $1,000--in deposits because the driver would just choose not to collect the empties. This happened repeatedly. I rarely leave negative reviews, but this experience was so consistently frustrating that I feel obligated to warn others. This has been one of the worst direct-to-consumer services I've ever dealt with. Do yourself a favor and choose another provider. I switched to Aqua Carpatica and the process was unbelievably smooth by comparison.

Primo water delivery absolutely is the worst. I ordered 2 bottles and a dispenser 3 times before I…read morefinally got the 2 bottles of water. Yes you are correct I never got the dispenser. 3 attempts. When I finally got ahold of a live person for the third time about my non delivery. "Oh I'm sorry that dispenser is out of stock". Then why didn't you say so. Funny Walmart and Costco both have the same dispenser in stock. Don't waste your time with Primo water. They are quick to take your money but you won't get your products If I could give them negative stars I would.

The office manager does not know her job very well. They do…read morenot honor contract prices and will just add $$$$ to your bill with no notice or explanation, so watch them very closely. They added fuel surcharge to our bill and office manager can't explain how they arrived at this cost. Bad, Bad, Bad customer service. Asked to speak with her supervisor and she will not reply. Never answers her phone and never returns calls. If this it the type of business you like to support - then this would be the company for you! Otherwise avoid.

The service has gone down since i have to call now everytime I need salt. Then I call and was told…read moreby some rude lady they delivered salt and she don't know how much salt it takes to fill my tank. If they put in 2-3 bags 2 weeks ago I should still have salt. I definitely don't recommend

I've been looking for an alkaline store close to me considering I used to go to the water tree…read morestore in Lockhart I was so happy to hear there was one located in round rock. They are extremely fast - fill up the water for you, check you out, and take it to your car for you. Cannot recommend them enough. I also really appreciate the fact that they text when they run out of water so you are aware. They are great.

Very clean store. Different sizes of water bottle jugs from. Ready to educate on the benefits of…read moreAlkaline water.Helpful to carry out bottles out to car. They also have Alkaline Ice ready to go. Nice and friendly customer service. I drove 12 miles 23 mins. all because my daughter said they are so nice and have everything you need there.