I was lucky enough to find out about Rayne in 2001 when I purchased a home in Scottsdale. Rayne installed one of their best softeners and an R/O system at the time and serviced it regularly until I sold that home a few years ago. My experience with Rayne back then was great. AZ water quality is terrible but Rayne worked miracles with their whole house softener and an R/O unit.
I just moved last week into a new home and contacted Rayne for a quote. Rick Greene came to my home and created a plan for a whole house softener and whole house carbon filtration. Within a week, two installers, A.J. and Andrew arrived. They worked quickly and effectively, and left the place as clean as it was before they arrived. They installed a Rayne Protector 1000 SS softener and a "Big Blue" whole house carbon filter. These guys really know their product and they let me watch their work. I wanted the unit in my laundry room near the water heater which they accommodated. The installation was very professional and I'm including a picture of AJ's and Andrew's handiwork. They knocked the whole job off in a few hours and left me with soft water that tastes great. The carbon filtration REALLY made a difference. For any one who lives in the Phoenix metro area, you know that tap water has an off-taste...but with the carbon filter, that bad taste is completely gone.
I watched AJ and Andrew set up the plumbing needed to complete the job. The took great care in all aspects of their work and checked and rechecked their work, making sure their were no leaks and that everything was running well. They explained what they were doing and answered any questions I had.
I honestly am very happy with the product and the installation. But as a previous Rayne customer since 2001, I am even more impressed with the quality of service you get from Rayne. The hire very good people who know their trade well, and are very picky about doing the job correctly. I realize this review is long, but having used their product for nearly two-decades, and experienced their periodic visits to service and sanitize my R/O unit, their work and attention to detail is top-notch.
AJ and Andrew did a great job today. I highly recommend them and Rayne for your water treatment needs.
I'm including a photo of the units they installed. Notice the Big Blue carbon filter unit on the left, hidden in the back. Very neat work!
Thank you Rayne, Rick, AJ, and Andrew!! read more