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    Western States Home Services

    3.1 (101 reviews)
    Open Open 24 hours

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    Response time

    20 minutes

    Response rate

    90%

    Services - Western States Home Services

    Bathtub installation

    Bathtub repair

    Building energy audit

    25 More Services

    Drain installation

    Drain repair

    Faucet installation

    Faucet repair

    Garbage disposal repair

    Gas line installation

    Gas line repair

    Hot water recirculation pump installation

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Sewer installation

    Shower installation

    Shower repair

    Sink installation

    Sink repair

    Toilet installation

    Toilet repair

    Water heater installation

    Water heater repair

    Water pipe installation

    Water pipe repair

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    This is the 25 lbs refrigerant that the starting costs was $1440 and l paid $1000 only used 12 lbs & they kept the rest.

    I am not happy at all with the service that I have been receiving from Western State Home services for the past few years. My AC had been making lots of noise which that was my every house call complaint. They would tell me my AC was working good which it was, but just very loud that the neighbors didn't like It, till finally the compressor gave out & all along, Western State knew why that noise was happening. They just wanted the compressor to totally go out and it did. I have warranty that covered it & paid for extended warranty which was A LOT. It was only parts& it did not cover the Freon. They were charging me $1440 for only 12 pounds of Freon . I complained to the supervisor Tyler I complained to the service guy Roy and they only took off $144 and I still HAD to go through them because of my warranty. They sent a co-worker Corey to fix my compressor. I told Corey I wanted to speak to Tyler and Roy. Corey even heard me call the office twice to speak to Tyler and they would tell me he's out the field and still didn't return my calls. Corey and I knew that neither of the two guys wanted to talk to me. l still had my AC fixed I had no choice, I was without AC for four days the day before fixing my AC they lent me a small portable tAC hat they had to go out and buy, Becuz the company did not own a portable AC to lend me for the last four days that I didn't have AC. Stacy the receptionist text me did not call me to saying they wanted me to give the portable AC to Corey when he was done with the job or else they would call the police on me. Because, I didn't want to surrender the AC to Corey. I didn't even want the AC all I Wanted is to talk to Tyler or Roy cause the price was so outrageous for the little bit of Freon that my AC needed. I would've wanted the police to have come over so they can see what's going on. They only spent $89 for the portable AC. At the end of the day l paid them more to have my AC to get fixed. I have another three years of warranty with them and l will start doing a lot of homework before ever referring people to Western State for a house call because as a woman I feel I was ripped off, and I should've taken it higher or called KGUN 9 to at least have someone on my side. As for now, I will continue to be cautious in anything that I buy or have service on. Sincerely Norma V

    The crane did not interfere with the traffic and transfer was a very smooth transition with both the old and new.

    Matthew and Hector did the service install for my new AC unit. Matthew was great at communication in his arrival time as well as with a summary of the process to what we were doing. Once completed, the guys came in and undated the thermostat, clearing the old of information and transferring the program data, confirming all the vent pressures and temperature. They were very willing to answer any questions, very friendly and professional they are a great team to work with. The whole process was smooth and executed in the timeline stated. if you are looking for a fantastic company that listens to you and gives you options for your AC and plumbing needs this is the best I have found! 4 years of service and counting.

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    2 years ago

    Kenneth was on time and very thorough. He helped me understand all the issues and left with the unit working well.

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    2 years ago

    Thank you Technician Joe Gabriel for outstanding customer service! Western States Home Services is number 1 in the Valley of the Sun!

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    2 years ago

    Friendly, courteous, explains as he works and checks equipment. Thorough, respectful of your property,

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    Review Highlights - Western States Home Services

    thr general manager Tony saying he was going let me know how long it would be before soomeone could come out.

    Mentioned in 11 reviews

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    Like most people I never planned for a plumbing issue. One day we found mold at the base of a wall…read morebehind the shower and determined quickly we had a leak in the shower control valve. Only nine months ago we had new tile installed and it worried me we would have to rip some out to make this repair. Good Times Plumbing came to the rescue and I was really happy with their work. Our technician, Brandan, was professional, knowledgeable, and polite. He showed me exactly what was going on and relieved my worries when he told me he was able to fix the cartridge without messing with the tile. He also gave me great advice on the mold, remediation and made sure everything was buttoned up exactly like I wanted it. The entire process with Good Times was pleasant and efficient. From the very moment that we set the appointment, they kept me informed through text messages and made great use of the technology, including pictures and an emailed receipt. I would highly recommend them for your professional plumbing needs. They give you three choices on what level of service you want to pursue, but they'll work with you to make sure you get the right repair for your specific need. Well done!

    I had a corroded and leaky supply line on my water heater. I don't have a plumber in the family, so…read moreI did a little research online and came across Good Times Plumbing. The reviews were really good so I decided to give them a try. They were able to fit me in on the same day while accommodating my schedule. When the technician, Brandon arrived, he was very pleasant and knowledgeable. We discussed the issue and he provided me with some solutions and pricing. The work described sounded like a thorough repair and the price seemed fair to me so he got to work. When he was done I was very pleased with the quality of work performed. Brandon left the area cleaner than it was before he started. The payment process was easy and pain free. I highly recommend this company if you want good quality work done.

    Western States Home Services - hvac - Updated May 2026

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