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    AC Experts

    4.0 (46 reviews)
    Open 8:00 am - 5:00 pm

    Services - AC Experts

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    AC Experts Photos

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    Yesterday morning I woke up to our upstairs A/C unit not working. I had called a few companies but they weren't able to come out same day. Interestingly enough, I opened my door and found coupons from A/C Experts for free service, 15% off for front-liners and healthcare workers and a few other offers so we gave them a call. The technician came out and when I explained what was going on and the fact that our unit had previously had a Freon leak he advised me that we needed to replace our upstairs system- without even taking a look at it. My husband was busy on shift so I was left to handle the situation (knowing nothing about HVAC) and with it being 116 degrees with 3 children, in desperation for keeping them cool- I asked for pricing. The technician came in with pricing and I was told I had 2 options, one being $11,500 and the other $6,000 if I paid cash. I started to pull out my debit card and was told it needed to be in actual CASH and was asked if I had it, I told him I don't have that kind of cash on hand so he said it would be $6400 if I used my debit card. It was in that moment that I realized I was uncomfortable and told him I really wanted another opinion before I proceeded. He then said he wanted to take pictures and take a look at the unit and when he did that he told me my units were mismatched (never been told this before) and this would be an additional $300 to fix. I also mentioned the coupons from the flyer I received that morning (15% off for front-liners and healthcare & free service call) and was told the price I was offered was better than the coupons and was charged $65 for the service call. Later that evening, another company was able to squeeze us in and came out an hour later. When the new technician arrived, he turned off our downstairs unit in order to tell which unit was malfunctioning and I quickly realized the technician from A/C Experts quoted me on the WRONG unit!!... The new technician assessed our unit and found the compressor was dead, he was able to replace and recharge the unit- a much more cost effective solution than replacing the entire system. Quick recap: 1. The A/C Experts technician did not even assess our units before saying they needed to be replaced. 2. Did not honor the "coupons" from the flyer distributed that morning. 3. Quoted on the entirely wrong unit/system. 4. When the units were "assessed" it was the wrong system and we were told they would need to be swapped out resulting in additional charges and fees. To say that this company is practicing shady, fraudulent business would be sorely understated....

    Brand new AC install... Not impressed

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    4 months ago

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    9 months ago

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    4 years ago

    Excellent service, friendly, answered all questions honestly, quick & reliable. Lou was awesome!

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    3 years ago

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    3 years ago

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    Russell W.

    Thank you very much, Becca. We absolutely stand by all of our work.

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    6 years ago

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    6 years ago

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    6 years ago

    Great professional service! No problems, no issues. I highly recommend AC Experts. Been with them for years.

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    8 years ago

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    6 years ago

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    10 years ago

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    5 years ago

    great sales call and explanation of product & cost, qualified installation crew, reasonalble cost and good warranty on our home hvac unit.

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    6 years ago

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    Page 1 of 2

    Ask the Community - AC Experts

    Review Highlights - AC Experts

    Dawn recommended that I speak to her Tech - Brian, to see if he would be comfortable doing work while I was not at home.

    Mentioned in 6 reviews

    Read more highlights

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    I had a great experience with Larson Air Conditioning. From the start, I really appreciated the…read moretext notification with a photo of the technician before arrival--it made me feel informed and comfortable knowing who to expect. Dan, the technician, was honest, professional, and genuinely kind. He took the time to explain everything clearly and made sure my thermostat and air conditioner were working properly. Overall, the service was smooth and efficient. I would absolutely recommend this company to anyone looking for reliable HVAC service!

    Over the past several years I had been working with another air conditioning service provider in…read morethe valley. When spring rolled around this year during my planned annual maintenance window for my ac unit, I noticed a "$26 Complete System Check" promo offered by Larson. I figured this was perfect timing to connect with the team at Larson and schedule a visit. Scheduling was a breeze and the office staff are incredibly nice and accommodating. My technician James was running a little early for our appointment, and I was given the option to keep my existing service window or have him arrive early. We bumped up my appointment and he arrived right on time. James was incredibly polite, professional and paid close attention to every detail, making sure to clean up after himself. I fully expected James to find some issues with my AC unit as I know Larson operates by a different philosophy than some other service providers. My experience is that Larson likes to be proactive and give you the opportunity to tackle issues before they become emergencies (super important as your ac unit gets older). This can be seen as both good and bad depending on your goals and needs for your AC unit. The choice is always yours to proceed with the work or wait on it. I'm grateful they provide me with data and information to make an informed decision. In my case there were a few recommendations during the visit, and I chose to proceed with the most critical to remediate. I'm actually very thankful James found a potential bearing issue before my warranty was out. Larson was as good or even better than I remember them being when I worked with them at my old house. I'll definitely be calling them in the future and asking for James!

    Ideal Air Conditioning and Insulation

    Ideal Air Conditioning and Insulation

    (188 reviews)

    My husband and I first heard of Ideal A/C & Installation at the Phoenix Home Show in January when…read morewe stopped by their booth. We recently purchased a home in Phoenix and were aware that we should have our A/C units serviced in the winter. We had a good feeling from our chat with them, and booked a maintenance call. Matt serviced our A/C units and showed us the condition things were in. As new homeowners, we were unaware of how good or bad the units were, and Matt helped us see we could be running them more efficiently and safely if he made some repairs after servicing. We went ahead with the recommended fixes, and he made all the repairs while he was here. He showed us that he really cares about his customers, and took good care of us when we had a lot of questions we needed help with. A few weeks later, Brian came over to perform a home energy audit and brought to our attention some additional issues that were causing us to leak energy and money. Although it's hard to accept that there's a lot of deferred maintenance we have to spend money on, we trust the team from Ideal and appreciate their review of our home. My father was a very successful commercial HVAC salesman in another state, and I grew up in the world of air conditioner talk and spent a lot of time at his company. The team at Ideal made me feel comfortable, like I felt with my dad's employer. I recommend Ideal - Elaine, Matt and Brian are the ones we worked with and I love that I can really trust them.

    The initial experience was outstanding! I had searched long and hard for a solution to my upstairs…read moreoffice as it was getting so hot. Ideal Air came out and gave me a quote for a mini-split AC unit. We discussed pricing and they were able to come out quickly to do the work. While they were there, they found a way to reduce the cost of the work. The work was completed, and then they asked for payment. Weeks went by with no contact and then one day they reached out requesting more money. It was never explained that everything wasn't paid in full when they came out and did the work and were now asking for $800 more. It wasn't so much that they were asking for more money (which once it was broken down, it made sense), it was their attitude and how quick they were to sending to me collections. They claimed they phoned me but I never received any calls. I told them I didn't believe I owed more money and then one day I received a notice of cancellations. It also was sent with a notice to reply by a specific date that already passed so essentially they sent me a notice to pay by a date that had already passed. I liked them at first, but wouldn't wish this company on anyone now. Side note. The crew that came out and did the work were great guys! Office admin TERRIBLE. Buyer Beware.

    AC Experts - hvac - Updated May 2026

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