We were beyond pleased with our experience with Larson Air Conditioning from the initial estimate…read morethrough the entire installation process. From the very beginning, their team went above and beyond to ensure we were getting the best system for our home. We had received estimates from other companies that recommended a variable-speed system, but Mark, our estimator, took the time to explain why that wouldn't actually be the best fit for our home. He walked us through how our current return air setup would limit the benefits of a variable-speed system unless we invested in additional modifications to improve airflow. Instead of trying to sell us the most expensive option, he focused on what would truly work best for our home. He answered every question we had and made sure we fully understood our options. Zack and Alonzo, our installers, were equally impressive. They were professional, communicative, and treated our home with care throughout the installation. The entire process was smooth, and it's clear that customer service and quality workmanship are priorities for Larson Air Conditioning. We highly recommend Larson Air Conditioning to anyone looking for an honest, knowledgeable, and professional HVAC company.

I had an outstanding experience with Larson Air company from start to finish. Kyle arrived on time,…read morewas professional, knowledgeable, and took the time to explain everything clearly. He quickly diagnosed the issue, which helped us come to the conclusion that it was time to replace the system before it got too hot. The pricing was fair, there were no surprise charges, and the customer service was excellent throughout the entire process. It's refreshing to work with a company that truly values honesty, quality workmanship, and customer satisfaction. I highly recommend them to anyone needing HVAC repair, maintenance or new installation. I'll definitely be using them again for any future heating and cooling needs!

These are the highest level and most caring professionals in air-conditioning that I have ever met…read moreand used. Every tech there is great, but Matthew is fantastic. I would recommend them at any time'

Outstanding work. Nixa came out to work on my AC and was able to get it back up and running. She…read morecame out on a Saturday morning and was able to diagnose the problem but couldn't get the part until Monday. She came back out on Monday and replaced the furnace board to get my AC back up and running within 30 minutes of her arrival. Very happy with her work.

We recently had another HVAC company come out because our AC stopped working. After running their…read morediagnostics, they told us we needed to replace our entire system--including the air handler, condenser, and even add another air return. To make matters worse, they said they couldn't turn the system back on and that we might have to wait until Monday for a full system replacement. This all happened on the Wednesday before the Fourth of July, with temperatures well into the triple digits. We have five kids and two dogs, and the thought of going several days without air conditioning was overwhelming. Thankfully, we decided to get a second opinion and called Airtime Cooling & Heating. Jacob came out, started his own evaluation without us telling him what the first company had diagnosed, and quickly impressed us. He simply turned the system back on, ran his own diagnostics, and gave us his honest opinion. His conclusion was completely different--our system did not need to be replaced. Not only did he get our AC running again, but he also took the time to explain what he believed had happened, what to watch for if it occurred again, and even walked us through how to troubleshoot it ourselves. That kind of honesty, education, and customer service is incredibly rare. Instead of facing what could have been a very expensive and unnecessary replacement, we paid for a diagnostic visit, got our AC back, and gained confidence in our system. Because of this experience, we've switched from our previous HVAC company to Airtime Cooling & Heating for all of our future maintenance and service. If Jacob is any indication of the quality of their technicians, they have earned a customer for life. Jacob was truly a 10 out of 10. He saved us from an unnecessary replacement, restored our AC when we needed it most, and treated us with honesty and respect. I can't recommend Airtime Cooling & Heating highly enough.

I had called to try to get someone to come out to fix our A/C that suddenly stopped working at 6pm…read moreat night. Knowing that the hours on the website said they closed at 7pm, chances of someone coming out that same day was slim. The guy on the phone initially told me that the earliest appointment would be the next day, but he was able to find Jacob who was in the area and would be able to stop by in 1-2 hours. Jacob arrived and diagnosed the problem pretty quickly. He explained what was wrong (capacitor needed replacement) and then explained how he was going to fix it. He was very patient, made sure everything was up and running and made sure all our questions were answered before he left. Thank you to Jacob and Airtime for saving us from the heat!

Javier, the plumber, is very honest and detailed. He shows…read moreyou what is wrong and explains how to fix it. In fact, he will tell you what other things need to get done and give you an estimate if you ask for one. He gets the job done. His price on replacing two shower cartridges were reasonable. Javier, definitely knows what he is doing, is very experienced, and very nice.

What a waste of time. To the "hansen family" dispatcher i talked to, sent photos to and said "if…read moreyou this job isnt up your alley, do not waste my time." Hansen Family: Gotcha... continues to waste my time. Hired these guys to come look at leak coming thru vent, gave me no explanation. I sent them photos prior, asked them if they had 0 roofing experience to not accept this job. Low and behold has no roofing experience, told me my brand new 12 year warranty AC setup looks like a$$ & then asked for payment. To the hansen family dispatcher: Next time, just dont lie and be straightforward instead of worrying about bookings.

These guys are amazing! I got a quote from another company that was ridiculously high and called…read moreJohnny. They were at my house in less than half hour and gave me a VERY reasonable quote. They were very honest about what absolutely needed to be done and the pros and cons of doing additional fixes. They even brought me up on the roof to show me what was going on. I'm so happy I went with them. 100% recommend them

A previous AC contractor inspected my son's heat pump and told me he needed a whole new unit. I…read morecalled Johnny's Air Conitioning and they came out the next morning and did a thorough examination of the unit. The previous contractor found some Freon oil near the compressor and told my son he needed a whole new unit. Turns out it was from a previous repair and the unit had a full charge of freon which indicated it was not low on Freon due to a leak. The service call was $80 instead of a new unit. If you want an honest opinion call Johnny's!

I had called into their office to get a quicker appointment as my ac went out after the major dust…read morestorm earlier this week. Elizabeth answered the phone and was very kind and professional, helping me set up an appointment for the next day. The company is women owned and you can tell, as they sent out an email and text with the estimated time of arrival and a short bio and photo of the tech coming. Jacobie was the tech that came out. Immediately he was super professional, asked to come in and wore booties over his shoes so as not to damage the flooring. He walked me through his ac health check and, luckily I was just needing to replace some filters - which he offered to do right then and there. I will absolutely be using this company for further AC maintenance!

TLDR: With all the other choices in the valley, maybe don't…read moreget stung by BumbleBee Had a crappy experience with the tech/sales-guy who we asked out for a quote on replacing at least our one down home HVAC unit, and possibly all three. Guy was on time, so kudos for that. But he greeted me with a very clammy/weak handshake. Sure, that's not a perfect measure of how a company performs, but it's so often accurate. We had prefaced this quote request by specifying to the office that we didn't want the highest end units as we were going to only be in the house for 3-5 more years. So, of course, he sees our large house and started pushing the highest end units they had. His responses to my questions were dismissive and haughty - obnoxiously arrogant for someone who made a few mistakes I caught during his presentation - and just found one in his quote. Pricing was the highest of all the vendors we received quotes from, and that's even with him erroneously reducing our 2.5T unit to a 2T unit. Also, their service & labor warranty is the shortest of the vendors at 2 years. Standard seems to be three.

A night I faced an issue with my heating system and they showed up a day after it and fixed it…read moreimmediately. I recommend them for your future HVAC issues and routine maintenance.

I /am/ the tenant. The only disconnect was on SureTemp's end…read more(the dishonesty and tacking on additional charges for non-existent services). SureTemp's communications (that's another review on its own) were to me (the tenant) and the property owner. The refund that was given was around $200... it should have been closer to $400 for all of the reasons and evidence outlined in my above review (that you conveniently did not address). I am more than happy to post screenshots of additional evidence if you'd like.