If you live at Anastasi villages on cactus in Paradise Village Parkway, do not even think about using this company due to they put the heat exchanger in improperly. They switched the hoses around and I don't believe the unit was even bad because all along it was dirty filters for the water. They stated to me that they do not replace the filters nor look at them I believe in my opinion, they're not even doing any justice to the homeowner, nor to the unit of the heat exchanger. I believe The most important thing on these heat exchangers is the water that goes in and out of the unit and if that's not checked, why even put a new unit in. read more

Comfort Experts - Filters for heat exchangers. - Heating & Air Conditioning/HVAC Near Me - Mesa, Arizona

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If I can - I give these folks 10 stars . They replace the brandnew AC unit for us - and their QA is the top not h Customer service is 10/10 ... From the office person, to sales to technician and thr managers - professionally read more

I really enjoyed working with this company. It is a smaller business, and the employees are extremely personable and professional.

Great People & Service I have two units on the roof that are not young and needed to be checked-out and serviced. These guys (Mathew) were excellent communicators, here on time and got right to it. Maintenance, and some electrical upgrades were needed, he got it done and really reasonable/fair/great price too. Mathew - thank you again Sir! read more

Comfort Experts - Before... - Heating & Air Conditioning/HVAC Near Me - Mesa, Arizona

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Service was great and they cleaned my AC unit and Gave me tips on better filters for my home and how to keep my system running well. Highly recommend , very nice and very professional read more

Summer and David were really helpful, responsive, honest and professional to resolve the heating issues at home!

I might have had to take my family to a hotel including two dogs because my a/c went out on a Friday mid day. Called comfort experts. Cole came out that afternoon and fixed the problem. Now my family is chilling and staying cool. I would like to thank Cole an all the super people at Comfort Experts for saving the day. read more

Got quotes on both repairs and a new system, opted for a repair. This was a test... only two of five companies provided the repair estimate. Both experiences were executed by Connor who communicated well, had excellent Ideas and information, and also ended doing the repair, where he did a meticulous job. Excellent firm that is mid-sized, non-PE owned and takes pride in their work and providing good value. They listen, provide practical solutions, don't try to up-sell you, and don't engage in scams like the $400 capacitor. Hope to have a long and productive relationship with these folks. read more

What an amazingly & honest company. Their 2 techs came out on the same day that we called, diagnosed the problem & fixed it the same day. We thought it would be a few hundred dollars, but it turned out to be less than $200. We were shocked at the price especially during these hot months. Thank you very much Collin's Comfort! The Stell's read more

Had a great experience with Comfort Experts! They gave me an idea of pricing over the phone and had someone come out same day. Great communication and service. Will use them again in the future!! read more

Amazing service after learning unpleasant news about the condition of my HVAC (frozen evap coil line, no air filter) . Luckily, Chris the Comfort Expert Tech was able to clean & reinstall the evap coil & we were able to return home in 1 day (job took 4 hrs max). I agree w/ Lydia L & Brian D- honest, efficient, fast. We couldn't be happier! 5 Star Rating from Us read more

Was concerned with a noise in my AC unit. Last time something like that happened I did business with a different company and ended up with a new HVAC unit etc. I did not want to end up that way again, so started pricing out new outfits. CE answered very quickly, and I set up the appointment for the next day. Ended up replacing a small electronic part, and my system has never worked better. Quick, price was good, and they didn't try to take advantage of me. They've earned my repeat business. read more

Requested a quote on July 19th for an A/C tune up. Booked an appointment for the following Monday. Got a message Monday (the day of the appointment) at 6am asking if I wanted to book Wednesday....but I had an appointment that morning already? Rather use a different service that's clearly more organized and more professional. Pictures added as proof. read more

Comfort Experts - Heating & Air Conditioning/HVAC Near Me - Mesa, Arizona

Great business! Professional.. showed up before scheduled time, diagnosed and repaired my ac unit quickly. Highly recommend!!!

These guys are great. I had a pretty bad leak in the plenum in my garage. I had 1 AC guy going to repair it but he kept missing the appointment so I had Comfort Experts come out. They looked it over and gave me a fair quote. They had someone out that afternoon to measure and a couple of days later the crew was out to replace the plenum. Not only does the house get cooler quicker, I am sure it is going to save me money on my APS bill. Not only that, they didn't try to sell me a new unit. They agreed that the system was running fine but I was losing cold air into the garage. read more

STOP RIGHT HERE!!!! I requested a quote at 9pm after living in a hotel for over a week when our AC died. (was trying to utilize Home Warranty company....Big thumbs down) Ryan responded within 5 minutes and was out at 7am the next morning, and our AC was beautifully replaced at 7am the following morning. You don't get better efficiency than that. Very thorough, friendly and organized... And then talk about service after the sale, the day after the unit was installed, we had a question about the thermostat maybe not working properly...They send someone out within hours to show us how to properly work the new thermostat. I have referred friends who have been equally satisfied, therefore I will continue to recommend. Pricing for our unit was almost unbelievable....Thank you Ryan and your team... read more

These guys were right on they kept the lines of communication open. The company sent a text send a tech was out. The tech also text saying he was on his way and kept me up-to-date on the process and possible changes in the price if there would be any keep me updated with the repair and repair, was done in several hours in the same day. I highly recommend these guys they know what they're doing and the very communicative, friendly good company to go for if you're looking for some AC work to be done. read more

I was contacted by Tony from the company. He did listen to my concerns and we came to an agreement. He was very professional and polite.

I used this company for the installation of my packaged heat pump. I got quotes from 3 companies and decided to go with this company as their prices seemed fair and the professionalism of the employees was the best. The product I chose from this company has exceeded my expectations. The noise from the unit is almost imperceptible amongst other units in my neighborhood. Most praise for the install team, I don't know how you guys do it in the summer! Please be safe and stay hydrated! read more

This is a follow-up to an earlier review. Comfort Experts was the third company to visit our property for our air conditioning (A/C) issue. In all cases, we explained that our home was at the end of its life cycle, given all the teardowns and new houses built around it. We wanted to keep the old components running for another 2-3 years. Nevertheless, the first two companies didn't hear us and offered replacement bids we found outrageous. Upon our hesitation, each lowered their bid by exactly $5,000.00. I wondered later if this was some kind of standard practice among less scrupulous A/C salespeople. However, Comfort Experts listened to our needs and offered a repair solution subject to additional inspections, including from our electrician. Afterward, and in consultation with our electrician, compressor replacement was recommended. That pushed the cost consideration very nearly into the whole system replacement category but would leave us with the other older components. But Comfort Experts made the decision easy for us in that their bid to replace the heat pump and air handler was less than half the original first two bids from the other companies with no skimping on the hardware quality. The Comfort Experts inspectors and installers were delightful people, and we are exceedingly pleased with their service as we enjoy our new air conditioning system. Thank you, Comfort Experts. read more

Great, quick service. They provided me insight to our problem over the phone with troubleshooting tips before they even visited - and it worked! So grateful for them and appreciate their tune ups. They got our heat working quickly during some cold AZ winter days! read more

Comfort Experts distinguished themselves today by scheduling a next day service call for tomorrow morning. I was elated when the office called back and said that they could send a technician today. Tom Butcher came out and he was excellent. Initially he diagnosed a capacitor issue on one unit and a fan on the other. But due to his honesty and ingenuity the bill went from $1,750 to $350.00 Tom's very helpful and costing saving solution reflect well on owner, Ryan Constrom, and upon his core values which enabled him to build a highly successful business. Cudos to Ryan and to Comfort Experts!! John, Gilbert, AZ read more

I selected Comfort Experts to repair my air condition. It was a complicated problem. They were the most responsive company of the five who responded. So I chose them. So very pleased that iI did. Ultimately they determined that a new air handler motor was needed. They contacted the manufacturer and were able to get a new motor for me under warranty. Ted was very knowledgeable and very conscientious. We have used Chas Roberts for four years. We are changing to Comfort Experts for our ongoing regular service needs. Comfort Experts is the best! Highly recommend them for value, customer service and expertise. read more

Our AC failed on an overnight during the 15 (and counting) day of 110+ temperatures. I spoke with Ryan at 6:45 am. Since we use them for all of our service calls, they had a technician (Tom) at our door by 7:45. The problem was quickly diagnosed and repaired. We are always amazed at their response! read more

Had my A/C go out over night and called Comfort Experts the following morning since they said they could be out that morning Friday morning. Dakota was at my door within a couple of hours of my call. Unfortunately I needed a new A/C or fix a 11 year old compressor. Decided to upgrade to a new A/C. Received my new A/C as promised at 6:30 a.m. Monday morning. 3 hours later they were finished and I also got a new ecobee wifi smart thermostat which is so cool. Even changed out the old air return and filter. Very Happy with the whole process! read more

Absolutely without a doubt 5 stars! Our AC went out this morning and of course I was panicking because we have a little dog who cannot be in a hot home. I inquired on yelp and found comfort experts. The business owner called me right away and had a tech at my home within 2 hours. Connor was so great and informative. He helped me sort out the issues and tell me what was wrong. With our warranty we noticed we would need to get the repairs done by another company however Connor broke all the prices down for me and said they would do it in a heart beat if our other company cannot. Truly great service and we will Definitely call them again when we have a concern. Thanks so much! read more

These guys rock. Very direct communication. Fast and reliable! I appreciate your support of my Scottsdale condo needs.

This company did a great job! They were quick to respond, quick to schedule me in the same day, (which is extremely rare, considering the high temperatures currently going on in the valley), but they fixed the issue, inspected on some other specs, told me I was low on refrigerant and were able to get that taken care of as well same day! . I had a repaired air-conditioning system back up and running in no time and even gave me some other things to keep an eye on and check with the manufacturer and the homebuilder regarding my warranty status. Thanks for the insight and thanks for getting me up and running on the same day! read more

Very professional and on time and kept their word. We bought a new ac unit. They sis a great job

Most dishonest AC company I have worked with so far. Unfortunately this company tried to take advantage of me yesterday. Completely unethical to use the extreme heat as leverage to overcharge people. They tried charging me 4400.00 for a repair. Got a second opinion and second company fixed for 1300.00. They also lied about what needed to be fixed. Shame read more

No one can prepare you for a broken AC. It seems these things ALWAYS happen when it's 110 degrees and it's an evening. Comfort experts were honest, attentive and prompt. Fixed and ready within 3 days. Thanks guys! Conner was awesome read more

I appreciated their help, quick response and constant communication while dealing with an unexpected A/C issue during the hottest week of the year. I will def be calling them for any future issues or maintenance. read more

My AC broken down at the worst time which is a 119F day in AZ summer. Fortunately I found Ryan, Ryan responded very quickly and patient to answer my questions! The price is reasonable and they provided service fairly quickly. Ryan's team is very friendly and helped install new AC unit in the summer time quickly within 6 hr. My house is cool now. read more

Ryan responded to my inquiry so quickly and came the same day to look at our AC unit that's been shutting off. He gave me some pointers on next steps and was super personable. I'm so grateful for his time and guidance! read more

Very easy to make an appointment! The tech was very nice and made some suggestions on what my unit needed. They emailed me pictures, and the notes made by the tech, and the invoice. I will definitely use Comfort Experts again! read more

I got a second opinion from them because another company said I needed a lot of work done and the guy who came out thoroughly checked everything, took pictures, and explained to me that all that needed to be done was to clean the coils and I could do that myself. I really appreciated the honesty! read more

Please you must ask this company and the tech person must be MARC !!! Above Beyond!! He came on time and once when he figured out the problem, explained to me very clearly, politely. I was ready to hear that I have to replace AC but was not. He is very professional. I am so glad to ask this company to repair, will sleep very well tonight! I really appreciate you , Marc! Again , thank you very much !!! read more

Hands down the GREATEST experience I've ever had with an HVAC company in 25 years in Arizona. Ryan was extremely helpful, responsive, and professional. His team came out to replace one of the dinosaur units on my roof that went out on me. They were so respectful and professional and went above and beyond. At one point, one of the vents in my house wasn't working, so one of the team members basically army crawled through spray insulation in my attic to fix it. Mind you, it's blistering hot up there. They also fixed the draining on my other unit without me having to ask because he saw it leaking. Top notch!!! Comfort Experts will forever be my go to from here on out!! Thanks again! read more

Was able to get emergency service late on a Sunday in the middle of summer. Excellent quality and customer service.

My AC unit went out this morning. I called the original company and they couldn't get to my house until Wednesday. I called Comfort Experts and they had a technician at my house by 10:30 this morning. Peter was the technician and he was GREAT!! The pricing was also great. I now have a working AC unit. I will be using Comfort Experts from now on, and will always request Peter as the technician. I will be recommending Comfort Experts to my family and friends as well. read more