We had a GREAT experience with Desert Water Plumbing and Rooter!…read moreEveryone was courteous, professional, on time and a pleasure to work with. Mike and Dylan just completed the installation of a new RO system and Water Softener with all new plumbing. My wife and I have worked with many different plumbing companies over the years and every time the work has been just okay. Desert Water Plumbing is the best company we have ever used! They will be our Go To Company from now on. They should be yours as well! Dand & Suzanne Tirado

All I can say they are the best! Mike did my repiping for the whole house and they kept in touch…read moreafter I got my parent's house remodeled. He came and make sure everything was working properly ... I'm truly grateful to meet them and their price is pretty reasonable. I will definitely call them again if there's anyone needing any plumbing needs

I contacted Lifesource in hoping to get something for our house to deal with super hard water that…read morecan cause pipe damage. Kevin was our representative and explained the entire system for us. Once we determined this is the system we wanted. Cody and Erik came to install the system which didn't take long at all. They completed everything promptly and explained how to stop the system in the event of leaks or other issues. Overall I hope this prevents any issues that may arise with our pipes! I'll update once some time passes to provide insight on how things go.

Phoenix water is harsh and very "hard water". I used to think SoCal water was hard, but Phoenix…read morewater is next level hard. There's many choices to "solve" the problem, a soft water system is one that requires salt, a lifesource system is another. I chose Lifesource because it's a hassle free alternative. They come install it in a few hours and you get great tasting and feeling water with zero maintenance for 5 years. What could be better? Salesman Dale is very friendly and flexible as well, driving thru raging rains to meet me to close the sale. Whether you decide the price tag is worth it for non hard water is worth it or not is up to you, Depends on your needs as a family, your economic situation etc. But if you decide you do want a water treatment system, a Lifesource system is the way to go!

We've used Tankless Pros AZ twice now and couldn't be happier! Two years ago they installed our…read moretankless water heater, and the workmanship was outstanding. They went above and beyond to make sure everything was installed perfectly and neatly. We recently had them install a whole-house water filtration system, and the difference in our water is incredible. The team is professional, efficient, knowledgeable, and genuinely nice to work with. Victoria, who handles the office, is wonderful and always so helpful. It's refreshing to find a small family-owned business that takes so much pride in their work. We highly recommend Tankless Pros AZ for anyone looking for a tankless water heater, electric water heater, service/repair or water filtration system!

I absolutely recommend this company. I have met many plumbers in my years in Arizona and I think…read morethis would be the only company I would recommend to friends and family. They are prompt and fair and stand behind the products and the work. Victoria is a pleasure to work with as are Matt and Andrew. Honest, fair and nice people.

I've had my full house system for 14 months and I called for my free yearly service and inspection…read more To my pleasant surprise, the tech informed me I didn't need any new filters and to wait another year, or to call if anything seems off. Both my RO system and 3-filter house system were doing their jobs. BTW, I live in peoria where the water is hard, but not as bad as some parts of AZ. For anyone considering the system, which can seem a but pricey, I say without a doubt it's worth it! I've grown so accustomed to the great water at home, whenever I go someplace else to shower (especially hotels), I can now smell the chlorine in the water (gross). Before buying, I did a ton of research and looked at a few other systems, and I'm glad I landed with Puragain.

Subject: Formal Consumer Complaint Against Puragain Water -- Failure to Provide Scheduled…read moreMaintenance and Repeated Lack of Response I am submitting a formal complaint against Puragain Water regarding its ongoing failure to provide maintenance services and respond to repeated customer inquiries. I purchased a whole-home water filtration system from Puragain Water several years ago. Since installation, the company has performed two filter replacements. My next filter replacement was due in June 2026. However, Puragain never contacted me to complete the service. Since June, I have called the company on multiple occasions attempting to arrange the overdue maintenance. Each time, I have been directed to a receptionist who states that my information will be forwarded to the scheduling department. Despite these repeated assurances, nobody from scheduling or management has contacted me. It is now October 2026, approximately four months after the expected maintenance date, and I remain unable to obtain service for a filtration system installed by this company. This situation is especially concerning because the system is installed directly into my home's water supply and requires periodic filter replacement to maintain its intended performance. I have also discovered numerous complaints from other Puragain customers describing nearly identical experiences, including missed maintenance appointments, unanswered service requests, and failures to return customer calls. I am requesting the following resolution: 1. Immediate written communication from Puragain management. 2. Prompt scheduling and completion of the overdue filter replacement. 3. Written confirmation of my system's maintenance requirements and any applicable service or warranty obligations. 4. An explanation for the repeated failure to respond to customer service requests. I am requesting that this complaint be formally documented and reviewed for potential unfair or deceptive business practices, particularly if Puragain continues to market ongoing maintenance services that it is unable or unwilling to provide. I have made reasonable attempts to resolve this matter directly with the company, without success.

So honest... reasonable repair price. Very prompt and professional from phone call to set us…read moreservice thru payment for services. Thank you Stephanie and Scott. You're our go to for any future needs.

I would give 10 stars if I could. Excellent customer service! I called them because my previous…read morewater guy retired. I needed a new bulb put in. I called & the woman I spoke to was great. It was not a bulb that they used so she researched & found the one on my system & gave me the info so I could order directly from the vender so that I would save money. Scott came out to replace the bulb for me. He was so sweet. He let me know when he was on his way to my house & actually arrived at the scheduled time. He changed the bulb & went the extra mile & checked my soft water & made adjustments. Highly recommend!!

John is great at his job. He definitely knows what he's doing and he always has a smile on his…read moreface. For me, there's no other company that can compete. The owner apparently only works with the best in the business and to that I say Thank You! Signed a forever customer!

We had a good experience with Allegiance Water Services overall - everyone we interacted with was…read morefriendly, professional, and great about communicating. They were able to narrow down our water leak to the main irrigation line and brought out a listening device to try to pinpoint exactly where the leak was located. Unfortunately, they weren't able to find it with the listening equipment. My main concern was that injecting gas into the line to further localize the leak was never presented to us as another option. Instead, the recommendation was to replace the entire mainline, which would have been a fairly substantial project and required cutting through our concrete patio. Given the scope of the proposed work, we decided to get a second opinion before moving forward. The second company injected gas into the irrigation line, rapidly located the leak (thankfully nowhere near the patio), and was able to repair that specific section without any major construction necessary. Overall, Allegiance was very pleasant to work with and I suspect they're quite good for many plumbing and water-related issues. Based on our experience, though, if you have an irrigation leak they can't locate with the listening device and the next recommendation is a complete line replacement, I'd definitely get a second opinion and ask whether gassing the line is an option before committing to a much larger project.

Requested service on Sunday, Hini was professional, accurate, courteous and incredibily fast. He…read moreinformed us every step and communicated clearly so that we understood everything that needed to be fixed, completed and explained what to do if we needed service again. Appreciate his excellent customer service and will recommend him often.

Arrived when they said they would; examined the problem, identified a solution, and fixed the…read moreproblem, using the least expensive option available. They were here less than 30 minutes and had the problem solved. They were very courteous and easy to work with. American Home and Water will be my plumbers from now on.

Had the pros from Rapid Rooter out to fix an issue with our shower, as well as take a look at our…read morewater softener system, which was not working properly. They quickly and expertly diagnosed the issues with both on visit one. We had to add way more potassium pellets to our water softener, but there was nothing we had to do that cost us anything to fix. As for our shower, we had to order a warranty replacement part. However, once it arrived they came out quickly to fix everything. Rapid Rooter is easy to schedule with. They communicate well and are on-time and courteous in all their work.

I have had a great experience with Chad and Rapid Rooter Plumbing on two different homes. My home…read morein Chandler they were able to install a water softener and a new water heater and the service was amazing. Quality product has been outstanding. I've had the units in my house for about nine months now and couldn't be happier with how everything is going. After having such a great experience with my Chandler home, I asked them to do a propane job up at our cabin in Munds Park. They were able to convert our wood fireplace and run a gas line and a log lighter turning it into an amazing and much more useful propane fireplace. I would highly recommend Chad and Rapid Rooter Plumbing an amazing and trustworthy Plumbing company.

Back9Waters is for sure the company to go with. Jeremy is very knowledgeable about Arizona water…read more He is local and responsive, which is important when looking for a solution for my needs here in Arizona. He is honest about his product and doesnt try to sell it, more just offering solutions to my problem. Ive had the system installed now for a few years and still love the feel and taste the difference! I would recommend and have already recommended Back9Waters to family and friends.

From the owner: We clean the water first then either condition or Softening the water, depends on what you want…read morebut we don't make you choose!! We educate you on what these systems actually do, then you make a choice on what works for your needs.

EASILY my favorite company I've ever done business with in the Valley!…read more I had a unique situation with getting a two stage whole home water filtration system added to my existing salt water softener. Brian was so knowledgeable and passionate when he came out to talk about my home's existing plumbing. When we bought the house in 2022, it was called out on our inspection report that the polyethylene piping from the main to our home should be replaced. After talking with Brian, I felt so good getting CWS to replace and redo the poly with good old copper. Michael came out a few days later and did a beautiful job installing all the copper plumbing and two stage water filtration system that includes the water pressure gauges and bypass valves (which are great to have for servicing and/or if something bad happens in the future). I highly recommend everyone get the psi pressure gauges installed ESPECIALLY with the valley having higher water pressure right now with the ongoing construction needs (which I'll talk about next). After Michael completed his job, the city of Phoenix replaced my water meter. Turns out my old water meter near the street had a leak to it. Once the water meter was replaced I noticed the psi on the gauges climbed to 100-110 (depending upon time of day). For those that don't know, plumbing likes to be in the 50-70 psi range. Anything above 90 and you should really get a plumber out to look at your pressure reducing valve (PRV). While my pressure was high, I noticed my backyard irrigation system was EXTREMELY powerful! The way the water from the main gets teed off between inside of my house and backyard pool + irrigation needs, it was obvious city of Phoenix replacing water meter was the culprit. Whenever a water meter gets replaced, they don't do a good job keeping it clean installing it where sediment will often get into the line and cause PRVs to fail. That's what happened with mine where CWS came out the next day and replaced both of my PRVs with Kyle doing a great job as well. Now, my water pressure is sitting nicely at 70 psi. I like my pressure on the higher side of that 50-70psi Lofty review but I really loved having this company update my plumbing and install the whole home 20" big blue water filtration system! They really do care about customers AND the work they do. There's a VERY GOOD reason their reviews are 5/5 on Google and Yelp! Can't beat their prices too that are VERY transparent! Great payment options and warranty as well! Also, I like the products they use since it's NOT relegated to a single manufacturer. Will recommend them to everyone.

Danny was out to change my water filter. He was extremely friendly, personable, and answered all…read moreof my questions. He arrived on time and did a very thorough job. In addition to changing my water filter, he checked the water pressure and did some other water tests. As he was doing the tests, he explained to me everything he was doing. Also, this company is easy to get a hold of by phone, and the office staff is very friendly and helpful.