Great food, great drinks, love the variety. We will be coming back. My kids love the giant donuts. Love the pictures on the walls too. read more

Randy's Donuts - Great donuts and drinks we will be coming back - Donuts Near Me - Phoenix, Arizona

RANDYS!!!!! Customer service is great and the store is super clean! We are happy they are in Phoenix! read more

Randy's Donuts - Donuts Near Me - Phoenix, Arizona

Donuts are HORRIBLE! Service sucks! Not welcoming or friendly at all. Kane P has no customer service whatsoever! As he's taking my order I'm telling him what I wanted and he didn't hear me so he says "WHAT!" I get to the window doesn't greet you or nothing. Sticks the machine out to take payment and shuts the window! This place is definitely OVERHYPED! Bosa donuts are WAY better! Save yourself the time and pick another place. Thank goodness I only ordered 5 donuts. read more

Randy's Donuts - Disgusted donuts - Donuts Near Me - Phoenix, Arizona

Definitely try this place!!! Awesome donuts and friendly staff. You will not go wrong with your donut selection read more

Randy's Donuts - Donuts Near Me - Phoenix, Arizona

Excellent donuts that came from L.A. are now in Phoenix! Love the selection of donuts! Everyone should visit Randy's Donut, especially police officer! read more

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Stopped by the Phoenix location his morning. Lots of staff milling around doing nothing but gabbing. Person in front of me had a big donut order to take to his office. Nobody else offered to help other customers. Ordered 6 maple raised donuts. My all time favorite donut. The donuts were tasty but very greasy and heavy due to the 1 inch thick icing. The maple icing on top was a thick hard maple sugar blob. The icing was a hard shell.It was very hard to eat. Every time I took a bite of the donut a big chunk of the icing fell off the donut. The falling chunks were hard and had to eat them separately. One and done for this place. No thank you. I will stick with Bosa Donuts or Dunkin. read more

Check your bag before leaving the drive thru. Went thru here early this morning around 6:45 no line so I thought I'd try it. Ordered 5 donuts and they asked me if I would like to throw in another for a 1/2 dozen and I said sure! Picked up my order they read it back to me but I didn't look in the bag, got home and only 5 donuts and one was wrong - they gave me a chocolate long John and I ordered maple. $14 for 1/2 dozen and I only got 5. If I go again, I'll skip the drive thru. It's so awkward checking your order but next time I will! read more

The service was really bad the doughnuts were so stale we had to throw them away and so very expensive. Ordered a croissant and it was served smushed flat folded in half and not cooked.Super disappointed the original was so good. read more

Awesome donuts! Nice people, their new and working out the kinks, would highly recommend them, these aren't average donuts that you find at the grocery store, and the fresh croissants are so delicious read more

They have the absolutely the best Donuts ever!! They just tend to run out quickly so you have to get there early!!

I came in from Spokane WA. My father in law took me to this place never been here before. And what a great customer service best donuts I have ever had! A must go place if you come in from out of town! Shout out to Robert who helped us. read more

Nikki and Vince provided awesome service. The grazed crondy was delicious and the facility was very clean. read more

Randy's Donuts - Donuts Near Me - Phoenix, Arizona

Never had an issue til today. I got there at 1pm and you were out of almost 1/2 the selection. I struggled to choose an assortment of donuts for a dozen. The reasoning "it's Friday and we're busy." Your donuts are not cheap and poor management and planning. I drove from Chandler and totally disappointed. Don't know if I'll make the drive again just for your donuts. read more

Update they banned me I was at a friends place and he said that he wanted a doughnut there and since I have a account he told me to order and it did not work not even a minute later it worked for him so I tried it again and it still didn't work so they banned me hope the business fails btw they still have not given me a refund read more

Love the donuts at Randy's. Like many others, have been a fan of them in LA. Have to rate them down for the same issue as others have noted, regardless of when I stop here, several/lots of the donut varieties are out of stock. This is based on 6 at least 6 visits. The store is a 45 min drive from our house in Scottsdale so it's very disappointing when something as basic as a maple glaze is gone early afternoon. Maybe the trick is ordering ahead? Service is fine. I could tell the attendant was embarrassed that she didn't have 4 of the 5 donuts I came for. Always use the drive through so I can't say anything about ambience. read more

We walked in today at about 1pm, there was only one other customer. So that's three people. There were two people behind the counter. We waited several minutes. No one said anything or acknowledged us or even asked us to wait for a minute. We were totally ignored. Completely rude . This is not how you stay in business. The manager was busy with his clip board. The woman at the front was putting donuts on the shelf. We were right in front of them. No one wanted to help. They acted as if we did not exist. read more

Don't believe the hype lol. I ordered a few to try them out. I placed my order online 1 glaze, 1 cinnamon roll, 1 jelly, maple long John. Came out to $10 and change. I got to the drive thru speaker told them my name and I was told I had to come inside to pick my order up. Umm excuse me why? Lmao. I did not have proper clothing on to get off (grandma always told us to never walk out busted.. now I know why lol). What is the point of drive thru? I thought I did everyone including my own a favor by placing my order online to save time. Let's get to the donuts .. big nice size donuts however the taste is not there. If anyone is a fan of cinnamon roll donuts by far circle k has the best hands down. The jelly donut was stale and just a bunch of hard glob of jelly that made my stomach hurt. The other two I haven't gotten into bc I had to drink some ginger ale to fight my stomach pain. I'll just say don't fall for the hype or maybe just give one a try.. if you like that one.. order more.. but for the price and stomach ache no thanks. read more

We've been anxious to try out the new Randy's Donuts in Phoenix - seeing lines forming out the door when it first opened. We finally went there on a Friday night and were horribly underwhelmed. They might be forgiven the old looking donuts and missing varieties because it was about an hour and a half before closing, but still, the plain buttermilk donut I got was dry and only slightly soft in the middle (they were out of the glazed buttermilk donuts). But the worst was the vanilla milkshake my husband got. It was so odd tasting and sickeningly sweet he couldn't even drink it. He ended up throwing it out at home. That's saying a lot, because he loves vanilla milkshakes. To top it off, when we walked into the place it smelled of soured milk or dirty dish cloths. The sales person was bored and ready to go home. All in all - Randy's was a disappointing bomb. This is no way to debut the place in a new city. I know we'll never go back - and by the way, the lines seem to be dying down. I'm not surprised after what we experienced. read more

We went to Randy's about 7:30 pm yesterday and picked up a half dozen. I am a fan of going to Randy's in Inglewood and Costa Mesa whenever I have the chance so I was excited they opened in Phoenix. I hope they will work out some of the kinks in their donut quality. While fully cooked, my maple glazed aborbed the grease from the fryer which shouldnt happen from an experienced donur shop. I hope to try them again when I'm in the Phoenix area in hope they will do better like their other locations. read more

So fluffy and delish! Can't wait to try more flavors! Everyone was very nice and helpful. Store was very clean and well maintained.

Everything, went there at 7 Pm and the lobby was closed. Supposed to be open til 10 on Saturday. Had to go to the drive thru with 6 people in the car. Sold out of half the items. Person taking the order had the attention span of 2 seconds. One of donuts was still raw. My chocolate covered long John was missing the crème filling. Do yourself a favor and go to Lamour's of Bosa's donuts! read more

I grew up off Randy's Donuts in LA and was super excited this finally made it was to Phoenix. I went on opening day at 5am and was able to get my classic Raised Glaze and Chocolate Raised. Fresh and Warm. They were great. The following week stopped in for the same around 11am and ordered the same. This time they were cold and slightly stale. The today I went at 1pm and they are sold out of 50% of the donuts midday. The problem is they don't make the donuts at the actually donut location. So in the am you'll get fresh donuts but after 11am they will be cold or gone. This isn't on Brand with Randy's in LA which has warm fresh donuts 24/7. It's what makes them so great. Hopefully they fix this gap and get on brand. read more

I was super excited to see Randy's but been there 3 times and the coffee is always HORRIBLE. There are very few things worse than a bad cup of coffee!!!!! Especially when you have to wait a really long time to get it! Over it and won't be going back. Will stay with Bosa Donuts!!! read more

This is the WORST donut place EVER!! Donuts were super dry and hard, the icing was so stiff and hard you can tell they were not fresh by how the icing just peeled right off. Employees were very unsanitary, some employees were not using gloves. The guy at the register was handling donuts and handling money at the same time!!! Never once saw him change his gloves GROSS!!! Girl with the curly frizzy red hair took forever to make one coffee!!! And her hair was close to the donut racks, would never come here again!!! Skip this place!!! read more

YUM but need to get there when they have a bigger selection; we will wait til the newness wears off a bit. fresh; sugar raised were some of the best i have had............ read more

Best donuts in Arizona!! Friendly service and great atmosphere! Awesome music! We got the churro and glazed donut and will definitely be coming back read more

Casual and chill staff to take your order. A nice ambiance to relax and enjoy them with. Plus a massive donut on the outside. Would come again. read more

The donuts are great, but their drive through is broken. It shouldn't take 15 minutes to get through the line when traffic is low.

Customer service was horrible. The person check us out was extremely rude. It was our first time going to this place and won't be returning. The donuts were also dry which is disappointing read more

The donuts and croissant sandwiches are amazing. We had them at our company meeting and they were delivered on time and were fresh! Everyone loved them and requested we have them for every meeting instead of dunkin donuts! read more

Amazing donuts, amazing service I definitely found my new favorite donut spot a must try

Best donuts in AZ!!! A ton of variety along with different coffees!! Great customer service!

Completely overpriced for mediocre doughnuts. Staff is rude and completely disconnected from any type of customer service. If you're going to charge this much, at least smile when you're taking my money. Even one star is overly generous for this business. read more

Everything was fresh and delicious. Better than the Englewood location. The service was friendly and professional and it's nice to be able to sit and eat inside unlike the Englewood location. Highly recommend. read more

Nothing too crazy. Definitely overhyped. Donuts are expensive for them to taste and feel like dollar store donuts.

Amazing customer service. The donuts are amazing our favorite was the butter crumb raise. Definitely worth the stop

Stale, stiff and dry donuts. I'd rather get doughnuts at Circle K than those piece of junk doughnuts.

I know y'all been open a week but maaan, ABSOLUTELY TERRIBLE CUSTOMER SERVICE. We arrived at 6pm and they had 3 flavors(with 4 hours left in the day) chocolate, maple, and a hand full of red velvet. We ordered two maple two red velvet as well as two frozen lemonades. They messed up the order in front of us, and literally took two donuts from our bag and put in their box. When she handed us our bag we told her we had 4 donuts and we watched you take them out of our bag the blonde lady with the baby ponytail just offered to give us a refund. And to top it off we waited 15 minutes for frozen lemonades that were sitting by the time we received them they were melted. The manager came from the back to handing them to us she still got crumbs on her face ain't even wash her hands from her lunch. I'd go to the Randy's in LA before I come back here. Or Krispy Kreme, or BOSA, or Voodoo but this place ain't it. And I know these red velvet donuts were made the previous day they were hard and crunchy read more

Donuts were good and great customer service! I had trouble deciding on what I should get as it was my first time there and she suggested some for me(Lupe). Would definitely come again! read more

The donuts were heavy and dense and tasted like rancid cooking oil. The chocolate icing tasted artificial. The staff needs to be retrained on how to properly make donuts. If this business wants to continue in the Phoenix market, they need to taste the competition's products and see how it's done correctly. A business this new shouldn't be this bad, this soon. read more