Though I neglected to get the receptionist/assistant's name, she was Friendly, Polite, Caring, Helpful, Knowledgeable, Kind, etc.! Thank You!!! Dr. Cervantes is Gentle to her approach and handling of my eyes; most notably, I NEVER experienced pain when she had to scrap my right eye!!! I learned that I have dry eyes, so she suggested a device that would help with keeping my eyes moist; a proactive Doctor!!! Thank You!!! I did not order glasses, but I know that if I had, Heather, who has a GREAT-singing voice, would have been RIGHT ON in helping me find the perfect fit!!! Thank You!!! I HIGHLY RECOMMEND, "Ramona Eye Care Optometry!!!" read more

From the moment of arranging an appointment to the selection of new frames and processing the order for the lenses, I was treated with much kindness and patience. Dr. Cervantes was proactive and thoughtfully prepared me for what to expect because of results in the exam. read more

Always a great experience with Dr. Cervantes. Heather is amazing and there to assist with selecting and fitting glasses. I've only ever had issues with orders of my contacts not getting sent, but again, Heather always saves the day! read more

Super nice people, The Dr was rushed but everyone else is super helpful and takes their time with each client.

I recently visited Ramona Eye Care and was very happy with my visit. Everyone treated me with kindness and respect, from the receptionist, to the doctor, to the technician who help pick.out and fit my glasses. I am very picky, and am so happy to have this service available in town. ​ read more

Ramona Eye Care Optometry - My beautiful Calvins - Eyewear & Opticians Near Me - Ramona, California

Best service and friendliest staff I've ever had at an optometry appointment. Also loved the frame choices.

Responsiveness, customer eccentric; Heather is a deeply knowledgeable professional able to guide the customer through the process and answer all questions with regard to frames, lenses, various lens treatments, etc. My experience was positive and productive. read more

The doctor is very efficient and really cares. She has updated equipment for testing my eyes and my appointment went very well. The office staff were also excellent. read more

I highly recommend Ramona Eye Care for your vision needs. The staff there is friendly, courteous, professional, and knowledgeable. I had a lot of questions and Dr. Cervantes took her time explaining everything to me. I appreciated that staff offered me frames that were covered by my insurance without trying to upsell me. I was told my glass would be ready in two weeks, which is totally fine, but they were actually ready the next business day! read more

I have lived 60 years and worn glasses for 45. This is the best Eye care facility. The staff is super nice and knowledgeable! The selection of frames is super. It's a Ramona gem. read more

Excellent selection of frames to choose from! I found the exact frames I wanted. The doctor and staff were friendly and efficient! The office was clean. Fast turn around time for picking up new glasses! So glad this office is on our insurance plan!! read more

Excellent service from beginning to end. Professional, knowledgeable and courteous staff. Great selection of glasses. Fast turnaround. No need to drive down the hill. read more

Dr Cervantes and the staff are great. Not only was the exam really thorough but the staff was quick and efficient as well. And, if your glasses become loose or mis adjusted, they are happy to take them and get them fixed up for you in a hurry. Great place to go for eye care read more

This was my first visit to Ramona Eye Care, though I've been wearing contacts or glasses for about 60 years, so I've been to a fair number of optometrists over the years. The service by the front office personnel at the last optometrist that I had been visiting for many years had in my opinion become less than acceptable given the distance I needed to travel there; and so I decided it was time for a change and looked for a well-reviewed local optometrist. After reviewing various review sites including Yelp, I selected Ramona Eye Care to give a try. I could not have been happier as the staff at both the front desk and in fitting my frames were both very pleasant and efficient. Of even more importance, Dr. Cervantes is very professional and knowledgeable, and during the exam identified specific issues that I should discuss with my ophthalmologist, that I see once a year. The office appears to be very up to date technology-wise and this was nothing but a positive experience from the time I walked in the door until I left. read more

Good customer service with all of the staff. Dr is very good and I can see better than I ever have. I have a very difficult prescription and the Dr is patient enough to take the time to get it right. You're not just a number here - they treat you like you are the most important person. Cleanliness is an obvious priority here , which I am always grateful for. All in all an excellent job for the whole crew. read more

Of course my eyeglasses arm broke in the midst of this Coronvirus so I had to visit Ramona Eyecare and spoke with Heather. She told me it needs to be repaired because my glasses are not under warranty anymore. I told her I had no money since I got laid off due to this pandemic and she took my glasses in the back, found a replacement part and fixed my glasses until I can get the repair. Thank You Heather and RamonaEye! read more

The exam was good but the front desk lady, Heather who was running late was very rude and unprofessional.

The people are who make this place great. Always very helpful and kind. They dote on my baby boy and hold and entertain him while I get my exams as I he was a member of their own family. read more

Overall good experience. Me, my daughter, & my son had exams. My daughter & I also got new glasses, which we love. The staff was friendly & prices affordable. read more

Everyone from the doctor to each staff member were very helpful. I bought a new pair of glasses with frames and coating along with new lenses for an old pair of glasses. Everyone was masked. I had an excellent experience. Donna M. read more

I went last summer. Good doctor and helpful staff. The doctor did a full exam and staff helped me to pick my frames. Recommend and would definitely ho again. read more

This is an amazing business in our wonderful town. Everyone there is warm and friendly. The service is top notch. I highly recommend.

My entire family has been coming to Ramona Eye Care for several years. They are great at eye exams and fitting my husband and I for the right contacts. My kids both needed glasses this past visit and they managed to get the glasses made while we waiting, much to my kids' happiness. 9/11/15: adding to my previous review. My daughter needed special contacts to help her vision to not worsen and everyone there was so great about making her and I feel comfortable putting them in and taking them out, she is only 8. On top of that, the doctor went out and got a special bag for my girl to keep her supplies in that is perfect for a little girl! The little details and thoughts on top of the great eye care make them! I would highly recommend to anyone! read more

I have always been completely happy with the service at Ramona Eye Care! The staff is friendly and knowlegable. Dr. Cervantes is wonderful at giving me suggestions in ways to overall help my needs! read more

Fast and easy eye exam. They have this new machine that makes the whole process easier.

The best optometry office in Ramona. The office staff and Dr. Cervantes are friendly, efficient, and great at what they do. Large selection of frames. Office is always clean and well organized. read more

Just used to order glasses. Staff was friendly. Heather was very knowledgeable and helped me pick the perfect glasses for me.

Always prompt and they provide excellent customer service. There is no pressure to buy glasses.

Dr. Cervantes and her staff are wonderful. They take great care of my husband and I. We've been going there for ~10 years and won't go any where else. I love they're selection of frames-there's always a fashionable selection. read more

Year after year, these people are fun and fast and great to work with. I am glad Ramona has such a good place to go for eye care.

Friendly staff, great service and Dr. Cervantes care and exams are always spot on. Highly recommend their services. Bob W. read more

Our family has been going here for years for eye exams and eyewear. 25 minutes late...$65.00. Senior citizen coming from Julian. So much for the notion of customer service and loyalty. read more

Had mine and my kids eyes checked here the other day. The staff was super nice and the doctor was great. We are so happy to live pretty close by and this is definitely our new place for glasses. read more

If I could give zero stars I would. They quoted one price for the additional contact lense fitting then after completing the basic exam they said "oh the fitting will be $50 more than we quoted you. Now We're stuck because they used up my one free exam a year with my insurance. They need to honor the price they quoted and not come up with new prices after I have no other choice. read more

Everyone was friendly, and the doctor seemed very capable if a bit brusque. That wouldn't put me off normally but my problem with them is this: I called in before making an appointment and asked specifically if a contact lens exam was any more expensive than a normal exam, and if so, how much as I am on a very tight budget. I was told by the receptionist that an eye exam was $90, and when I asked again if a contact lens fitting was extra she repeated that it was $90. When I went to pay I was informed that my total was $170, and when I told her that she'd told me different over the phone she just shrugged and wanted to know I would prefer to pay in two separate payments. I tried explaining again that my problem was that I was told a different price. She didn't apologize, or even react at all other than to ask if I wanted one or two payments. I also have to go back for a check up in a week before I can order any new contact lenses. I wish I'd taken the farther drive down the hill to my normal eye doctor, Dr. Selby, as he's about half the price. Edit: When I went back for my follow up appointment I did get an apology from both the doctor and receptionist, and $30 credit against the cost of my contacts, which I appreciated. I'm not 100% happy, but I am content that they at least tried to fix the problem a little, so I upped my review from 3 stars to 4. read more

The ladies were so awesome! I just moved here from Pennsylvania so, to find women that have the same sense of humor as myself is hard to come by around here!! They were SO welcoming and hilarious! They played with my daughter, joked with myself and my husband, and even took notice that he was a service member! They paid a lot of attention to my needs and my wants! Very very impressed!! read more

This place was great, the staff was extremely friendly and knowledgeable especially of my insurance and what was provided and the doctor was very friendly and thorough. The staff didn't mind when my eight-month-old baby began to scream and cry, they even took it a step further and played with him and watch him while I finished up with the doctor. I recommend this place to anyone wanting excellent I care and a great selection of prescription sunglasses. read more

I found the entire staff friendly, courteous, timely and knowledgeable. It was a pleasure to go to my eye appointment! Not that I've had a bad visit with other eye doctors, but this experience was just a cut above. And, as other reviewers have commented, they have a great sense of humor. :) I definitely want to support them and make sure they're in Ramona for many years to come! read more

Dr. Cervantes and the team at Ramona Eye care are some of the best in town. I live in Scripps ranch but make the trip out to Ramona each year to get my eyes checked and to order new glasses/contacts. They are friendly, helpful, and patient; answering any question you may have about the various tests or lens options. The team is knowledgeable and have been able to make fantastic recommendations on glasses that looked great. I have a hard time picking out frames that fit my face but they had no problem finding ones that always gets me compliments at the office. They make getting an eye exam easy and convenient. They also make the insurance part a breeze, they do the paperwork and coordination, you just come in and relax. They're listed appropriately so if you have an FSA debit card, you likely won't have to send in receipts/paperwork to the FSA processor which makes it easier. read more

I have been going to Ramona eye care for several years now. The neat thing about going there is that they are not just "my eye people" they have become friends. Heather has always helped me pick out my glasses. One year I was so tickled because she picked a pair that she said was so me! She cares about everyone that walks through the door. The whole staff does! Dr. Cervantes is the best! Friendly and professional. Very hard to find these days. I am waiting for another pair of glasses as I write this and I think they are perfect. Husband and Heather approved! read more