Though I neglected to get the receptionist/assistant's name, she was Friendly, Polite, Caring,…read moreHelpful, Knowledgeable, Kind, etc.! Thank You!!! Dr. Cervantes is Gentle to her approach and handling of my eyes; most notably, I NEVER experienced pain when she had to scrap my right eye!!! I learned that I have dry eyes, so she suggested a device that would help with keeping my eyes moist; a proactive Doctor!!! Thank You!!! I did not order glasses, but I know that if I had, Heather, who has a GREAT-singing voice, would have been RIGHT ON in helping me find the perfect fit!!! Thank You!!! I HIGHLY RECOMMEND, "Ramona Eye Care Optometry!!!"

From the moment of arranging an appointment to the selection of new frames and processing the order…read morefor the lenses, I was treated with much kindness and patience. Dr. Cervantes was proactive and thoughtfully prepared me for what to expect because of results in the exam.

I had Susan Homesley as my Optometrist for many years and was the most excellent one I have ever…read morebeen to. Unfortunately, as of 2025 she is now retired.

This office has closed without much notice, but luckily Dr Ardakani at Method Optometry was able to…read morehelp me out. He is right down the street, accepts my insurance, and his staff was able to help me out when this office closed so abruptly. I'm sorry she is no longer there, but glad there is still help in the area!

Great service and fine glasses and reasonable price for Medicare aged holders pleasant staff to…read moreanswer any concerns

Great experience with service , staff are very Good…read morecommunication with me. My daughters like the glasses for school friendly and kind

Optometrix is one of the best I have been to recently. I have seen several optometrist from the…read moresouthbay to the west coast in San Diego county and to me this I would have to be the best. I felt they dialed in the prescription and provided great care on making sure the contacts and the new eye glasses provide met my needs and comfort.

Escondido Optometrics is the BEST place you can find for all your vision needs! Dr. Sit and his…read morestaff are friendly, knowledgeable, caring and they provide a high quality of care. They are highly skilled and Doctor Sit spends time with you and explains , in full detail, about your concerns and describes, in detail, the most effective path to properly meeting your vision needs. We highly recommend Escondido Optemetrics to everyone!

If I could give less stars, I would. Not only did we receive phone calls at 2 am on our cells, but…read morethey were vulgar and threatening. He wanted his money from our insurance company and it wasn't coming fast enough for him. We had already paid cash for our part of the deal. It took a month for my daughters glasses to come in and even the prescription was wrong. He also had no problem sharing our private, patient information on facebook when we posted a review of his business. Beware!

Dr. Gary is great! He is a fun guy to be around and knows his stuff. I would recommend him.read more

We've been going here for years now. Great service modern optometry equipment and a broad selection…read moreof glasses to choose from.

I have been going here for about 2 years, but I think it's time to go find a business that cares…read moreabout client needs. These two stars are only because I had a good eye exam experience with them, and it was a delight working with Dr. Jay. I think their rude manager and staff, and overall reluctance to help is their problem. I ordered a pair of prescription sunglasses from them about a month ago. At the time of ordering they told me that it would be ready in two weeks. I leave for a month-long trip out of the country in two days and that was the sole reason I ordered the glasses so far in advance. After multiple calls to enquire, all they keep giving me is answers like we can't do anything to expedite them, our hands are tied, our insurance dictates the lab, etc. I have been with the same insurance for 8 years so it's hard for me to see how my insurance suddenly has stopped working efficiently. They behaved as if I never mentioned my month-long trip ever. They are leaving me voicemails saying your glasses will be ready next Wednesday and the team will promptly call you. Well, my phone will be off and I won't be in the country next Wednesday. One of their rude employees even said "I know everyone would rather have their stuff expedited and have them before time", well after a month of waiting I feel I am hardly asking to "expedite" anything prematurely. The manager didn't even return my call back because I missed her first call and she left me a voicemail after that when I returned her call she wasn't available an di could never get hold of her. It's like they have just decided to not help customers out AT ALL. They are not ready to accept any blame or fix anything and talk to me as if I am at fault for their incompetence. After so many good reviews, I genuinely thought I had found a good optometry in my new community as I value local businesses so much but I am reluctant to do any transaction with them in the future. I know losing ONE customer might not affect businesses but I shouldn't have to beg for good customer service. I am highly saddened and disappointed as a customer to be working with businesses that have no heart, soul, or empathy.

Needed an eye appointment for routine glasses/contact lenses. Everyone was great - in particular Dr…read moreSt Onge and the optometry tech (?). They could not have been more kind and professional, and both effortlessly made it feel like I had been coming there for years. Glasses options are very stylish and have a variety of price points. Could not recommend them more for any eye care needs.

Dr Bloomberg is amazing. Explained in detail everything going on with my eyes. As a diabetic I…read moreneed yearly tests for glaucoma, cataracts and macular degeneration. He explained I had severe dry eyes and gave me a plan to help. It's been 2 months and having had eye pain for years, I no longer suffer. I now use Oasis artificial tears (preservative free), OcuSoft eyelid scrub and warm wet compress on eyes everyday. My eyes never felt better. He did not try to sell me glasses I don't need or talk me into surgery I don't need. One opthamologist even tried to put a needle in my eyes and wasn't giving me anytime to even think about it so I walked out. Give Dr Bloomberg a try. You will be very happy you did.

Went for eye exam, which was reasonably priced. Doctor gave me prescription for distance glasses…read moreand reading glasses. I then bought 3 pairs of glasses online: far, near and far sunglasses. I am happy with the eye exam, since with glasses my eyesight is very sharp for both near and far. I am also happy with the service.

Customer Care & Customer Satisfaction!!! Friendly, patient,…read moreprofessional & extremely helpful!!! Always supporting Local!!

THEY DO NOT ANSWER PHONE CALLS OR RESPOND TO THEIR OWN TEXT QUESTIONS…read more I had an eye exam there. Done by a decent doctor. But when it came time to get frames, it was a nightmare. An inexperienced clerk almost sold me incorrect frames and struggled to get the prescription right on the computer. Over and over again she said out loud the wrong information and I had to correct her. I just didn't feel comfortable having her in charge of the purchase. Another clerk helped me, seemingly more knowledgeable. She ordered frames for me to try on before I buy, since they didn't have the ones I wanted in stock. That was two weeks ago, but they said it would be a couple of days. No phone call, no one picks up the phone, and you get this text on your cell phone when you call, asking you what they can help you with, but they never respond to it. This place is a black hole, with young kids running the desk and not answering the phone. There is rarely anyone there, and I can now see why. They are not busy, they are not working.