I"ll never go here again and I wish someone would have warned us away from here before we stepped in the door. We are new to Ramona and this guy was on the website for my vision insurance. My kids had fresh prescriptions from the eye doctor at Costco, but Costco doesn't take vision insurance so I went to this guy to order the contact lenses and swap out the lenses in my kids' glasses.
First he complained about the low reimbursement my vision plan offered him. Then, when my teenagers drove back without me to try on the sample contacts he had ordered for them, he gave them complete new eye exams. Again, they had just had their eyes examined the week before.) I'm convinced he did it so he could submit it to my insurance company, since he specifically had confirmed with me that I hadn't submitted that Costco exam to the insurance.)
He charged me $250 for contact lenses that he has yet to provide, and the new lenses for my girls' glasses that he promised would be done in a week took two weeks, and even that was only after I called to check on them, only to find that he had lost track of them.
His office smells and is piled with junk all over the place, and there is a massive TV in the waiting room playing Fox News at top volume at all times. I have never before written a negative review of any business, but I've never been angrier about a service provider than this guy. read more