I'll start off by saying I don't complain about any restaurant or service because I work ITB, but after today's experience, I felt the need to. Service: Poor Food: Decent My boyfriend and I came here earlier today for lunch & when we got there, he needed to find an employee to seat us, which is no big deal. The host sat us and said our server was going to be right with us, but after 10 minutes when the server still had not greeted us, he came back to get our drink order. We already knew what we wanted so we told him that as well. After more than 5 minutes, we finally got our drinks from the server, who didn't even greet us or look at us. We waited about 25-30 mins for our food, and when it came out, we saw a hair on the side of one of the dishes & told the server when she came back around. She just walked away with the plate& barely said anything, just mumbled about how she was sorry. The manager came over, apologized, and we got our 2nd dish as we were finishing the first one. We then noticed ANOTHER hair mixed in with the sauce (in the 1st dish) .... at that point, with the lack of service and the fact that we were basically done that 1st meal we decided not to say anything. The server came by but she would barely look at us and walked away as she was talking to us. I get she may have been busy but not bothering to even LOOK at your customers & having an attitude when they needed something is completely unacceptable. read more

Always a fan of these places. They are fun and just enjoyable for either a couple or a family. If you have young kids ask to sit next to the fish tanks. If you have kids that may scare easily - don't sit next to any of the moving animals - maybe sit closer to the entrance. The food is always good and ours was cooked just perfect - Fries and the BBQ burger. Service was quick as well. read more

45 minute wait for overpriced reheated food. Manager is a jerk, rude, not helpful. Get a new manager. read more

Short n Sweet review. This place is overpriced. You're paying for the ambiance. Menu is extremely limited. Paid nearly $70 for 2 meals & 2 drinks. 1 drink was $12 & the other was $16. Never again... read more

Rainforest Cafe - American Near Me - Sunrise, Florida

I love Rainforest Café! HOWEVER, if you're shopping & want to stop by I recommend it, if not...be prepared to look for a parking space for over 25-30 mins, then walk about a mile to get to it, and then you may have to wait in line for about another 30mins. Specially if you're visiting on a weekend! It gets packed. We called to reserve 6 seats & when we arrived, the lady up front said they don't take reservations over the phone. Thankfully we had received a text, stating that our reservation was on their schedule. After asking to see a manager, they gave us a table. The waiter was good & attentive. I would recommend this place if you don't mind walking a whole lot. The animals move while you eat, so the kids Love it! read more

Staff is super friendly! You only come here for the experience but the food is not the best. It's more for the kids! My daughter loved it and I definitely recommend taking your kid atleast one time. read more

Unfortunately the food and service has gone downhill over the years. The quality of food is not worth the price at all. And if you don't get the right seat neither is the experience. We were at a table where we constantly had to adjust our chair so the waitress could go by. Not a great visual of a fish tank either. This is my last time at Rainforest Cafe, I'm over it. read more

I love coming to thr Rainforest Cafe with my family. The restaurant is kept clean, the food is delicious. They have many food options. And the drinks are just as delicious as the food. They do change the menu from time to time. The employees make you feel as uf you are at home. They are very humble. I highly recommend the restaurant read more

The food is good for what the Rainforest Cafe is and our daughter loves it. The decor is so fun and unique. What's stands out at this location is the service! Super nice and attentive. Def felt the love! read more

We went here because we had a Landry's gift card. We had a just ok experience at Bubba Gumps in Fort Lauderdale so we figured we would try Rainforest instead. 3 adults and one 9 year old. It was busy as expected on a Sunday. 35 minute wait was ok. Ordered the lettuce wraps and the awesome appetizer combo. They were both pretty good. The wait on the food was a good 30 minutes. The entrees not so good. All the food was mediocre at best and COLD. The 9 year old got a kids pizza. She wouldn't eat it and she loves pizza. She ate the the chicken fingers off the combo platter instead. My daughter got the ribs. She didn't eat them. They were burnt and dried out. My wife got the grilled salmon with grilled shrimp. Cold and no flavor whatsoever. The shrimp was cold and hard. Hard to grill precooked shrimp and have it come out well. I had a steak, shrimp scampi and rib combo. Again cold. Steak just ok. No flavor. Shrimp again precooked and sitting in a load of butter. Ribs I threw out when i got home. Bill was $230 plus tip which killed the $300 gift card I had. Not a trip I would be happy paying for out of pocket. I won't be going back and my experiences at Landry's restaurant group is not a good one. Not worth my hard earned money when there are much better non chain options out there. read more

KILL ME PLEASE I HATE COMING HERE. Good, now that that's out of the way... Rainforest Cafe has a super cool ambiance. It's very geared toward kids and and weird adults that really, REALLY love the rainforest and its vast array of wildlife. However, they sell themselves as a restaurant, so I'll review them as a restaurant. The food is TERRIBLE. The chicken nuggets are oddly reminiscent of the Tyson brand chicken nuggets you buy at the store, and the ice cream tastes exactly like the cheap kind you buy in large tubs at Costco. The popcorn shrimp are of the variety that comes in bags in the frozen food section. The burgers are not meaty at all and taste like they've been frozen, thawed, and re-frozen. The Alfredo sauce is absolutely nauseating, and the salad dressing tastes very "nutty" (almost peanut butter-ish). I can't overstate how bad the food is here. I regret coming here every time I take the first bite of my meal, and I am relieved every time I walk out. The service is pretty awful. I have no idea how that's even possible, because I eat dinner early so restaurants aren't usually experiencing the "dinner rush" when I sit down. Yet, my drink stays empty, I have to wait a long time to find my waiter and ask for something, and the last time I couldn't even get my waiter to break a smile. I guess I wouldn't be smiling either if people complained about the food as much as I assume they do here. Why do I make that assumption? Because I don't see how anybody wouldn't complain about the food here. Statistically, people have to be complaining. The food really sucks. Not only is the food horrible, but the prices are high. This place isn't expensive, don't get me wrong, but the price-to-quality ratio is virtually off the charts. My pasta dish was a whopping $16, which was basically only pasta, very small pieces of grilled chicken, and broccoli. I won't even count the piece of bread, because it is BY FAR the worst accompanying bread I've ever had at any restaurant. Ever. The chicken nuggets and shrimp that we got our kids was $7, for about 4 nuggets (again, the Tyson kind), a handful of popcorn shrimp, and fries. Listen, I realize $7 isn't that much, but if you haven't eaten here you really won't know that I'm not exaggerating about the price. I'm not a cheapo either. I eat at expensive restaurants all the time, but I expect to get great food for the expensive price. Here, I expect to get AT LEAST mediocre food for the mediocre price. Nope. The ONLY thing on the entire menu possibly worth consuming is the Volcano dessert. It's a few pieces of chocolate cake surrounding a couple scoops of the aforementioned ice cream, topped with whipped cream. Oh yeah, it's $14. Rainforest Cafe is well aware that this is what you should be eating (even though it costs more than some of their entrees). If you look online at their website and click on the "Menu" tab, pictures of the Volcano are what you will be greeted with (there is a picture of a pizza, but that picture is clearly overlapped by a kid with a Volcano). Why do I come here, you ask? Because I have kids, dammit. And those kids enjoy the robot animals, simulated storms, monkey sounds, aquarium fish, disco drink cups and sparkling desserts. Damn you, Rainforest Cafe, for making my kids love this place and making the adults hate it. It's like watching the kids movies of the early 90s... plenty of kids jokes, nothing for the adults. I hate watching those movies, and I hate eating here. read more

Rainforest Cafe - Robotic animals that come alive - American Near Me - Sunrise, Florida

This is a fun place to bring your kids but beyond that if you are looking for a really great dining experience I suggest you go somewhere else. I got the Mediterranean chicken panini which instead of looking like a panini looked like a giant taco. The panini was dry and lacked much flavor. Not what I expected. The restaurant wasn't very busy .. but the service was incredibly slow. We waited for 50 minutes for our food. Next time I will go somewhere else. read more

Rainforest Cafe is an experience that is better enjoyed for childeren and I get that. it's a rather entertaining restaurant with animated animals and simulated rainforest effects. Take away the smoke and mirrors and what you have is a mediocre restaurant with the usual array of a predictable menu. I went with a friend and had two food issues right off the bat: an unknown item trapped in ice in one of the two ice teas that we ordered and wilted or flat out rotten lettuce in one of the burgers. I suffered more damage than my guest as I also had the misfortune of a stale bun to top off the night. I had the black bean burger which was screaming frozen vegetable patty. If you do decide to go, think of it as the same food quality you would expect at a theme park and prices to match. Service was friendly and that was the redeeming plus. read more

Always a good time here! Great food and as always great drinks! Great for tropical juicy drinks! Average food and desert read more

Rainforest Cafe - American Near Me - Sunrise, Florida

I came here on a rainy Saturday afternoon with my two year old son. I was hesitant to dine here after reading the review about the other two year old being scared of the animals but I'm glad we took the chance in coming here. We were seated right next to the elephants and although my son was scared at first, he ended up loving it! By the time we left the Rainforest Café he was waving to all of the animals (minus the gorillas, they were pretty creepy). We wanted to start off with an appetizer and ended up ordering the nachos. In between ordering the appetizer and our entrées, we ordered the dinosaur shaped chicken nuggets and fries for our son. The plate must have come out about 5 minutes after we ordered it! We thought this could be a good or bad thing. However, the fries were hot and tasty and the chicken nuggets were average. We decided to order our entrees about 10-15 minutes after the appetizer since we figured the appetizer would be out any minute now. I took off a star because our nachos arrived after a long wait and maybe three minutes later our entrees were placed right in front of us...I definitely didn't like that. The nachos were surprisingly good. The cheese was hot and melted, there was plenty of beef all over and the ratio of bare nachos was very low. I wish we had gotten our appetizer earlier as we had to take home the majority of it in order to have room for our entrees. My partner ordered the BBQ Bacon Cheeseburger and I had the Rainforest Burger. My burger tasted like a plain cheeseburger (I wasn't expecting anything extraordinary out of a plain burger) but I felt that my son's fries were somehow better than mine. The BBQ Bacon Cheeseburger was really good though and I like that it's not smothered in barbecue sauce. You can taste a small hint of barbecue that blends well with the bacon. I was surprised that they portion out the fries in a small little bucket rather than heaping a whole bunch of fries next to your burger. We definitely enjoyed our experience at the Rainforest Café and I will most likely be back sometime this year not only because this is probably one of the very few restaurants that I don't have to run out of with my son when he acts up because there are kids all over the place. If you are scared that your child might be scared of the animals just let them ease into the environment, you will be surprised! read more

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Taking a 2 year old out to dinner can be a taxing feat. Taking three of them out nearly impossible. RC makes it easy to take out several howling children who are not on their best behavior, and you don't have to be mortified or fear that you will be asked to leave. The first thing, for a Sunday evening, you probably neeed a reservation. When I called to ask what the best place to park was, we were told that they were completely booked, no waiting list, no ability to stand in line. I explained we had a reservation. Wonderful. They said park at Vanity Fair. This worked out for several reasons. The first it is the closest place to park to get directly into the restraurant, also, the restaurant is open later than the mall and there is an exit right next to Vanity Fair so that you can get out of the mall when all the stores are closed. The fish and chips were a sizeable portion and delicious. Everyone else enjoyed their food, especially the kids (mac n cheese all around). The salmon was also quite good with rice and beans. The fishtanks are certainly a wonderfully beautiful focal point of the dining experience. They are enormous, well maintained, and stocked full of beautiful fish. They have a face painter, balloon blower, and a bird trainer for extra entertainment. read more

food was excellent service was even better I was in with my mom on Thursday the service was so good I came back again on Saturday both times was taken care of by Emily she is an amazing server if you are in that area stop in try to sit in her section you will be very happy you did read more

Food was excellent and the service was great! Everything came out perfect. My kids loved seeing the animals and the storms. Overall a great experience with the family! read more

Positive: Came to this restaurant, mainly because of the atmosphere. My daughter is 3.5 and I knew she would enjoy it, and she did! We asked to be seated next to "something that moved", we were seated next to the elephants, my child was entertained and happy! She also loved the little froggy crown they give to everyone. Not so positive: The kids meal was terrible. Costing about $6, we asked for pasta, which came with side. The picture showed spaghetti, the outcome was another type of pasta, I forget the name (small, Mac and cheese looking pasta) the Marinara sauce was acid. I had requested chicken for protein (additional cost). This is why we have an obese society. All carbs! for the side, we got broccoli, out of the whole meal, my child only hate the broccoli (the chicken had touched the acidy sauce). Adult meals (-) : I ordered the veggie burger. I loved that it had a generous amount of avocado, aside from that, the veggie burger tasted VERY SIMPLE, so seasoning at all. I ate it because I was very hungry, but definitely not worth the $11+. My friend ordered a regular burger, she said hers was ok. Not great, but ok. Adult meals (+): Appetizer was yummy and plentiful for 2 adults. Artichoke dip. Service: I believe her name was Isabel, was good. She had the curtesy of removing cost of children's plate as I explained the acid taste. This would have gone from good to great, had she offered to replace it with something else. Will I return? if in the area, maybe. We traveled about an hour, I would have liked the meal to have tasted better read more

Rainforest Cafe - veggie- generous amount of avocado, aside from that, tasted VERY SIMPLE, no seasoning at all. Definitely not worth the $11+. - American Near Me - Sunrise, Florida

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My previous review was from 7 years ago so I think it's time for an update. We've been to Rainforest Cafe several times with our preschooler. During the weekends the wait times are pretty long, but if you don't mind being on the outskirts of the rainforest action there's usually no wait to sit in the bar area. It's better lit and slightly less noisy there too. The portions are big enough for two. My husband and I split the Hickory chicken (sans cheese) on our most recent visit and were surprised at how great it was. I usually order the grilled chicken with a side of fruit for my kid. They have a dozen main dishes to choose from on the kids menu, a few options for sides, and I think juice, milk, or soda is included as well. Service is always friendly, though usually on the slower side. read more

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Worse meal I've had in a long time. With a restaurant at about 10% of capacity it took about an hour for our meal to show up. Not even a sorry. I had to go find someone as the waitress disappeared. The water we asked for upon sitting down showed up 40 mins in. My burger that I ordered medium dame beyond well done. I don't think any of the staff including th manager cared about the horrible lever of service. 60$ for utter crap. Folks. Stay away read more

My kids loved it. The wait was long , we waited almost 2 hours to get seated and another +30 min for food. Hostess said they are under staffed and we understand. The food was ok, nothing out of the ordinary but the whole forest decor made it great for the kids read more

Fantastic service. Food is always good but the entertainment value is the reason to come here. Our server was great. We got right in thanks to the loyalty program. I love love love that feature. The awesome app is big enough to enjoy as a meal. Shrimp is great. It's just a fun place to go. read more

I am giving this location a 3 because my husband and daughters steak wasn't cooked to order. And our waitress Kayla asked me if I wanted my change which bothers me if I am going to have you keep change I will tell you don't ask me. However she was in a bad mood because when we arrived she was complaining to hostess about not getting tables. Which I believe is because she wasn't that great. My husband had to ask several times for tea refill and finally just asked for a to go cup. My girls did enjoy the experience which is why I am giving a 3 and not lower read more

Rainforest Cafe - Part of menu - American Near Me - Sunrise, Florida

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I want to start off commencing the manager Loren at the rainforest Café at Sawgrass Mills mall. He turning a bad situation into a better situation. At the mall kids were hungry thirsty and cranky. We went here to eat. Hey Cyrus down about five minutes waitress came by said she'll be back in a minute waited another five minutes with no return. We got up to leave and I asked the hostess to please call a manager for me. That's when Manager Loren Showed up. I explained to him what happen he was very sincere he completely apologize, understood and told me he'd be grateful if I could give them another chance and he will take care of us personally. We stayed ate and he kept to his word. He personally took care of us. We had a great time and I want to thank manager Loren read more

Food took forever only for it to be not that great, waiter was rude as well. Not planning on coming back anytime soon.

I've been to the location in Orlando and always thought it was eh. I decided to bring my daughter to this one Sunday morning at 11am and the hostess was one of the most unfriendly people I have ever encountered. I thought to myself "here we go again." Ashley our server spun it completely around. I was alone with my 3 1/2 year old and she a ton to handle but Ashley was great with her and me. She was patient and the food was delicious. I'd come back just to have Ashley as our server again. The hostess needs a little training. read more

Rainforest Cafe - American Near Me - Sunrise, Florida

The Appetizer sample was pretty decent and filling for two people. I was stuffed by the end of the appetizer even though I had ordered a meal for myself. The tilapia was not good. Fried shrimp skewers were tasty. Paella was weird - andouille sausage is a weird sausage to add to the paella and made it very spicy. Something was off, but I can't pinpoint my finger on it. The smoothies probably have way too many calories - more than a Big Mac probably. It was heavy, thick, and creamy. And on top of that, I didn't think it was that great. I was recommended the Key Wester and the "other" one that was like a chocolate Oreo cookie shake (this was slightly better, but it was nowhere the best shake I've ever had still). I don't find the food quality to be very high here. I do second Keat's comparison that it reminds me of the Cheesecake Factory. Why? High prices, fusion of cuisines (nothing to do with the cuisines of the South America, at all), and the flavors didn't really win me over - but I think that's because of the quality of the food or of the cooking. It tastes like the food has been prepared for a lot of people instead of it being prepared to order. It's family friendly and "fun" for kids. Just come here if you have plenty of money and also young family members that love entertainment while dining. read more

I always love walking around this place. Legit rain forest feel. All the cool animals and the food isn't half bad. Everything is pretty expensive but you're pretty much paying for the surrounding. read more

We usually bring our kids here, they love it. I think the restaurant tries and succeeds to create an outstanding experience, we definitely need more of these places around. The food and service were good when we went and we will definitely be back again. Among our favorites: Nachos, Fajitas, beastly burger and strawberry mojito. read more

Rainforest Cafe - Aquarium in the restaurant. - American Near Me - Sunrise, Florida

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I don't even know where to begin... which makes me sad because I adore this restaurant and have been to this location twice before and had no issues. First- it takes 10 minutes from the time we sat down until a waiter greeted us and take our order. In this time the table that was sat down next to us five minutes after we were had just left aggravated because they weren't greeted either. (Totally different server too). I finally get to order. Tell the server, who is very nice, I'd like the kids meal brought out with the appetizer. Later, my meal comes out. My appetizer and kids meal hasn't been brought to the table yet. I wave down the waiter, a few minutes later, since he didn't bring it out and asked him where my kids meal is and appetizer. I had steak and shrimp so the kids meal should have been out a while ago. We eat. Food is phenomenal. Only reason this review is getting two stars. Then I wait for ten minutes after I finished eating to see my waiter again and tell him we need the check and to go baggy. Ten minutes later we get the check. Now keep in mind, another table across from us had a family that ate before we sat down. He waited the entire time we ate and waited for our check before the waiter brought him his check, then waited ten more minutes to pay then waited again to get his card back. His family left 10-15 minutes before he finally could walk out. He waited at least 45 minutes from finishing eating to even get to leave. Poor guy was staying calm but obviously aggravated. Today's service was terrible. The manager gave me a comment card when he brought my loyalty card back at the beginning of the meal but I knew it would probably end up in the trash before he could read it. Like I said, our waiter was nice but very slow with service. The waiter for the table next to us, same thing. The water for the table in front of us with the family, same. All different waiters. Please fix this. I'd hate for you to lose business and RFC move away. read more

Good time with friends having lunch at this always good restaurant, great food and service, coconut shrimp is the best appetizer there, the special decoration make you feel like you are in the jungle, kids really like to go there all the times. read more

Rainforest Cafe - Friends lunch time @sawgrass - American Near Me - Sunrise, Florida

The wait was pretty long, but considering it was father's day, I can understand the wait time. Once inside it was really nice! It is a fun experience the rain and thunder noises and the lights changing like it's real lightning, was pretty cool. I liked their music selection it felt like I was eating in the Bahamas or something. Our waiter was nice and efficient considering the restaurant was really busy. He immediately took our drink order and came back with them pretty fast. Food was good and it didn't take very long for our appetizer to arrive at our table. The chicken parmigiana was surprisingly delicious! For dessert of course we ordered the Volcano!!!! It was delicious, if you like: brownie, ice cream gooey good-ness, you will enjoy. Over all the experience was nice. Personally, I feel that for the prices you can probably go else where and have better food. Although the experience is nice. The portions are really big, if you like to share. It is the kind of restaurant I will go to because other people in my party want to go or have never been. Other than that it is just A-Ok! Enjoy! Xoxo, Leslie Marrero :-D read more

Rainforest Cafe - Outside menu :-) - American Near Me - Sunrise, Florida

I really enjoyed this restaurant. It reminded me of something you experience at Disney. The wait was okay, 45 minutes for a busy Sunday afternoon. Thankfully there's a bunch of stores around that you can be browsing while you wait. I got the chicken fried chicken, which was amazing!!! It was so tasty and the portion was great. I had enough food to take home for dinner. Now the volcano dessert was a big disappointment. The picture made it look like it had 3 scoops of ice cream, it really had 2 and a ball of whip cream on top that looks like a 3rd scoop. The ice cream didn't taste great either. Now the service, the waiter who attended us was obviously bothered by something that day. He was rushing us to order then took forever to get our drinks, and even refill it. That's the main reason why I'm only giving this restaurant 4 stars instead of five. Everything else was great. I wouldn't change a thing. Also, take a good look at the bar! It's so cool! read more

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Great place for kids, the kids meal has a great variety! They also have a very good kids playground. Although i took a 2 year old thinking she would love the animals and the atmosphere and she was crying every time the monkeys and the lions started making noises because they're extremely loud ! I had to ask to move tables somewhere away from them! TIP: good place for kids OVER 3 years old. She did love the fish tanks very much though. The food was good but not memorable nothing out of the ordinary.. It just wasn't bad. The volcano dessert is my favorite one of the reasons why I go there, it's very big and you probably won't finish it with a party of three people. But it's still very nice and yummy :p OH My server was a mess, she messed up on my order and forgot to ring in the baby's food... But she was so nice that it was forgivable :) read more

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I really want to give this 2 1/2 stars because 3 is too high. I went with my girlfriend the other day because we have always loved in the area but never tried the food. We were greeted immediately and sat down. Our server was very nice, knowledgable and tried to up-sell me every single chance she could. We were not very hungry and just wanted a quick bite so we got the platter appetizer (I forgot the name but I included a picture) the food was what I expected. The "chimi cha chas" were bland, nothing to write home about at all. And when I wanted a side of sour cream for them, they charged me $1. Not a big deal but I hate when restaurants charge for little condiments. The mozzarella sticks were like ones you can make at home and the honey mustard was syrup. Seriously, you could put that stuff on pancakes. It was a decent and filling appetizer overall. It was exactly what I expected. Cheap food decent service. Child and family themed restaurant. read more

Rainforest Cafe - The platter - American Near Me - Sunrise, Florida

I'll start off by saying the kids love it, atmosphere is very unique and entertaining. They have thunderstorms and moving animals and gigantic beautiful fish tanks. That being said, the food is horrible and expensive and the service is the worst. Seriously overpriced, example..try paying $14 for just a desert. If the food was good it wouldn't be so bad being price gouged Oh yeah and don't bother to use the bathroom, a porta potty is more sanitary. Oh and 2 of us had stomach issues that lasted hours after the meal. read more

Rainforest Cafe - Moving elephants - American Near Me - Sunrise, Florida

The place was awesome, we all found something to eat and the food was delicious!!! There was a mixup with our waitress but one amazing waitress just took over until ours came and didn't let us wait and was nice and helpful! An amazing employee to have in any business! Our Dinner was fun, fun, and more fun! read more

Rainforest Cafe - The Volcano desert - American Near Me - Sunrise, Florida

Our server Chris ROCKS !!!he was so sweet and was on top of everything. Although we were told kitchen was short staff all the food came out in good timing, hot, but more importantly was more delicious than ever. We have eaten at Rainforest many many times and this was the best. I think this probably has to do with manager Loren, he personally visited our table to thank us for our patronage and then again to make sure everything was ok. Will definitely visit more often. read more

The food takes forever to come out. Once the food does arrive it's mediocre at best. The wait staff is very nice but that doesn't make up fir the time it takes the food to arrive. Been to this location 3 times in last week trying to decide if it's a regular stop for our family. The kids do like it but not enough to override the food / slow service. read more

Rainforest Cafe - It's an elephant. - American Near Me - Sunrise, Florida