Clay is the pool whisperer incredibly knowledgeable, honest, reliable we have owned pools for 4…read moredecades and our pool has never looked better since Clay's company started. Highly recommend you will wish you found him sooner

My pool heater would not start, and my regular pool guy couldn't figure it out. I called Clay and…read morehe responded quickly. After trying different potential fixes unsuccessfully, he ultimately called a pool heater specialist who came out and diagnosed the problem as an inadequate gas supply. I had the gas line replaced and now the heater works great. I appreciate the fact that Clay has the resources to get the problem solved if he can't do it himself. I would certainly call him again if necessary.

We wanted to refresh our backyard - add a grill with pergola, pavers for an eventual hot tub, paver…read morewalkway and pad, as well as a fireplace. In addition we had a new sprinkler system installed and added trees and plants. JNK/ Naji specifically was phenomenal in communication - extremely rare in this line of work. Naji was always very responsive and with a positive attitude. His staff showed up on time, respectful and took pride in their work. We are VERY happy with the results. We now have the outdoor living room and space we wanted. They were not the cheapest but we were willing to pay a little extra to ensure the schedule was adhered to and the quality and warranty. Not chasing someone down for the next step is the project and having this substantially completed in under 2 weeks is amazing. Definitely recommend JNK.

JNK just completed a total backyard re-landscape for us. Bottom line, would use again…read more Found them on Yelp - had great reviews, which I read very thoroughly and compared to other companies. I am sure there are other great landscaping businesses out there, but the reviews were key for me - I had nothing else to go by, since we haven't used any landscaping services. Reviews were accurate. Service-communication: very good. My main contact was James. Took a lot of time with us. We were going from scratch, so it took a while for us to figure out what we wanted. Plus, had to get HOA approval for a pergola - never fun, but finally got through that. Second contact was Ali toward the end with the irrigation and plants. Easy to deal with. Once the contract was signed, they indicated 2-3 weeks to begin, and that was accurate. Supply delivery began about five days prior to commencing work. The initial crew wasted no time getting to work. They kept the premises clean. Everyone professional. Quality: All I can say, is so far so good! Nice paver work, Pergola looks great. Electrical all appears properly done. Turf looks great. We are very happy with the results. Everyone cleaned up after themselves. Delays: none of any consequence. Toward the end, had to wait for the pergola parts to arrive. About three weeks to complete entire job.

They did a great job on cleaning the scale buildup on my pool. It turned out better than I had…read moreimagined. It looks like a new pool. Definitely worth the cost to get it down. I highly recommend them. Jared was amazing. Such a hard worker that is proud of his work.

2 years in and so far so good. No apparent issues, great value for a great quality pool. Still…read morelooks amazing.

If you need pool work or ongoing service, I can't recommend these guys enough!! We initially had…read moreelite come out and resurface our pool (and new tile) and they did a great job. I was very pleased with their work; it was quick, priced fairly, and the worksite was kept super clean. We had never had a "pool guy" for maintenance/service, but I was so happy with their re-surface that I thought I would give them a try. I can't tell you how happy I am with that choice. The pool is always sparkling and I don't have to spend hours a month (and $$$) at the pool store buying chemicals. Sure does make the pool more enjoyable when it's ready for swimming at any moment! Writing this review has made me want to take a dip, so imma peace out for now. Damien and his team are super cool, very helpful, and honest. What more can you ask?

Damien has been amazing to work with. It's rare to find people who care about others. Damien not…read moreonly communicates in a timely manner but also has knowledge and a strong work ethic. Thank you for all your help.

Love Big Family Pools for our Short Term Rental. They worked well with our pool reno and we find…read moretheir work up to our guests standards.

Over the years, I have hired several pool service companies and found that they are all very…read moresimilar. They stop by for a minute, throw in some chlorine and, when it starts to get hot, they "shock" the pool when it begins to turn green... They say the AZ heat is just brutal, and that shocking a pool is normal.  Fortunately, when I decided to purchase a new pool motor, I hired Big Family Pools. Dean gave me some options and was VERY helpful in the process. His honest, straight forward answers were greatly appreciated. I also learned that the pool cleaner that I was using was not the optimal cleaner for the type of pool we have. Less than a year before I hired Big Family Pools to service my pool each week, we had completed a complete remodel of the pool. When the water was added back into our pool, our former pool service company performed a "start up" chemical process so that the water would be balanced properly. They began servicing with chlorine and shock, as needed.  When Dean installed my new pool motor and pool cleaner, he tested my water for me and showed me the exact chemical composition of the water. We were both surprised at how out of balance the water was after such a short time since the "new" water was added. Having the opportunity to actually see the chemical composition and to learn more about properly caring for the water, I decided to hire Dean to service our pool. This was a few months ago and I am VERY happy with my decision.  Getting detailed reports emailed to us after each pool service to let us know what was done each week is SO much different than what we have ever experienced with other pool companies. Our pool water has never looked better and our pump and cleaner have made my life so much easier.  As a real estate agent, we have started referring Dean to our clients and have used him for pool inspections and pool repairs. I can not speak more highly of Dean's work ethic and knowledge of the pool business.  I am thankful to have a partner that we know we can count on. Thank you Big Family Pools.

Mark made our pool sooooo pretty! We had a lot of calcium buildup on the tile, spillway, and…read morefountain, but not anymore! The process was easy and he took into consideration the outdoor temperatures when draining our pool. The cleaning itself is pretty messy/dusty, but Mark make sure to clean up the yard and leave it as it was. Now our pool tile is sparkling and beautiful!

I worked with Marc and Pool Tile Dr back in 2022 for a tile cleaning. They did a fantastic job. I…read morewas over due for another tile cleaning and called for a quote. Marc provided a quick quote for not only a tile cleaning, but recommended a pool drain, acid wash, and tile grout replacement that was badly needed. Very fair pricing for quality work. Marc communicated a plan, scheduled a time a week out, arrived on time, performed the plan flawlessly, sent the invoice for payment. Perfect execution. Lastly, friendly and trust worthy men that earned the repeat business.

After hiring another pool remodel company, I fired them after three no shows for starting the…read moreproject. I found Gilbert Pool Remodeling and left a message; I had a return call within the hour by Jake the owner. I describe the project and we set an onsite visit the same day. I wanted a full remodel, Deck, Pebble Tec, and Tile. Jake explained the process and gave me a competitive quote. This was on Wednesday, he started the project on Friday, two days later. The job was completed in less than nine days. He kept every promise and did a fantastic job. His crews were professional, courteous, very knowledgeable and cleaned up after each day of work. I can't say how impressed I was by his team. This is the way you always dream of a project to go, but there are always problems and delays. There were none of these, it went above all my expectations. If you are looking for a pool remodel you should look no further. I highly recommend Gilbert Pool Remodeling; Jake will not let you down.

I've had a great experience with Gilbert Pool and Remodeling. They're always punctual, send a text…read morewhen they're on the way, and let me know when the job is finished. I really appreciate the photos they provide after each visit showing the cleaned pool and the chemicals they added. Their communication, reliability, and attention to detail give me confidence that my pool is always well maintained. Highly recommend!

Nick is amazing with communication, transparency with what needs to be done and why, and follow…read morethrough. Helped us replace our hot tub pump and it runs perfectly. Thanks Nick!

I had a complex repair for my hot tub that required an extensive amount of plumbing changing of…read morepipes. Nick was extremely impressive with his diagnosis and quickly fixing the issue. He was super responsive and maintained a clear line of communication around timelines and cost to repair. Highly recommend him! He works late evenings and weekends & provides reliable service.