The last PC I owned was powered by a 980ti running Windows 8…read more I've been thinking about building a new PC for years and decided to finally do it. I spent a couple weeks gathering all the components I've been eyeing and made the pilgrimage down to Micro Center (in Tustin) to take advantage of a great MOBO/Proc/RAM bundle. The last time I built a PC was in 2008 and at this point in my life, I just wanted an expert to help me get everything running and optimized. Gar was that expert. This guy knows his stuff and I couldn't be happier with my (first) experience at Helix. He runs the shop by himself and is clearly a lifelong PC enthusiast. It was really cool to see all his customers more 'aesthetic' builds that were in progress. I'm old so I wanted something with as little RGB as possible (haha). He even has a mini museum of PC components from decades past on display which really sent me down a VERY nerdy memory lane. He put together a 9800X3D / 5080 air cooled monster and everything runs perfectly. He optimized Win11 and walked me through everything he did when I picked up the machine. I would consider his shop a unicorn in 2026. Physical location. Passionate business owner who is offering top quality service in a niche industry. Fair prices.

Garnik is the absolute best. Passionate about what he does, great communicator, and has an…read moreincredible eye for detail. He took on a really challenging build for me (SFFPC) and I couldn't be happier with the result. He's also a great guy, which always helps. Won't go anywhere else for my PC needs!

Eddie is THE BEST! Our laptop was not able to charge because the input for the charging cable was…read morebroken. He opened it up, found the problem, helped us find the part online, and when the part came in, fixed it up immediately! No hassle and no nonsense! Best part, he didn't charge an arm and a leg. Fair price for something we thought would be much more. We highly recommend Eddie!

Great work. He really knows what he's doing. Fair price, we will do his best to fix your computer…read morequickly at the lowest price possible. Would definitely go there again.

Well , I am going to talk about the restrooms. I never seen a dirty restroom in a big store like…read moreOffice Depot , no toilet seat covers when I get in. Very disappointed. The lady that helped me with my copies was very kind. Good service. The star is for the service.

I'm a regular customer at the Office Depot in Burbank but I won't be going back - ever. They seem…read moreto have recently upgraded one of their cash registers from the stone ages and it didn't work. In fact, they charged me twice for the same products. But, because their system glitched and wouldn't provide a printed receipt, they wouldn't let me take what I paid for twice. I asked for the transactions to be cancelled and "Conrado Gorospe" who identified himself as the "Manager" several times said the charges would fall off automatically but they still tied up my credit. When I asked "Conrado" if he was the store manager, he repeated told me "Yes" only to find out he is the "Assistant Store Manager". I found two of the products at the local competitor whose name rhymes with Maples at a substantial discount and they didn't have an issue with their check-out registers. Maples is it moving forward.

(Shopped 06/02/26 TU @ 3:30pm & Delivered/Installed 06/09/2026 TU @ 4:30pm): The best buy in town…read morefor a TV was during this particular long Memorial holiday weekend! I found myself at Best Buy's Burbank location doing research on TVs for a newly-acquired investment property. I've generally been a fan of this brand over the years when the only other competitor was Circuit City, but now places such as online behemoth Amazon.com and national brands Costco, Target, and Walmart vied for the public's electronic entertainment money. This was my last place for research after I first checked online and then visited several brick-and-mortars. Whether I was exhausted, the selection seemed better, the service was helpful, and the prices were competitive (all of these were true), I ultimately landed here to fork over my money. From start to finish, was this the best buy I hoped for!? PURCHASE(S) Samsung 55" Class M8OH Series Mini LED 4K UHD Samsung Vision AI Smart Tizen TV 2026 ($599.99): A beautiful TV with nice black screen color, very good sound before the soundbar, and I loved Samsung products which I can also sync with my mobile phone. I only wished I bought the 65"; I mismeasured - oops! Rocketfish Tilting TV Wall Mount For Most 32"-90" TVs Black ($89.99): This was the least expensive standard option and seemed to be the right choice since the TV was going to be stationary. TV Basic Mounting 55" Or Smaller ($179.99): Honestly, I felt paying for this installation at about 30% of the TV cost was outrageous, but as I observed the two technicians, I don't think a friend and I could've done as good of a job or within the time it took them to do it - c'est la vie. Samsung B-Series HW-B650F 3.1 Ch DTS Virtual X Soundbar Black ($249.99): This provided a nice cinematic surround sound listening experience with a wireless subwoofer for more bass. I was skeptical about the extra expense, but I felt it has made a difference in sound quality. Insignia Rear/Bottom Soundbar Mount For Wall Mounted TVs Black ($24.99): A simple enough piece of hardware that cradled the soundbar underneath the TV for more volume. Soundbar Setup ($99.99): Might as well have a "professional" handle this, but it seemed easy enough when I watched it being installed. Home Delivery (COMP): Normally $99.99, I couldn't recall if it was waived as a holiday promotion, or because I spent a certain amount. Whatever the reason, I gladly accepted it! Best Buy Foundation Donation ($5.00): For the benefit of youths in underserved communities, I believed in supporting their educational and career goals. Electronic Waste Recycling Fee ($6.00): Who exactly got this money!? SERVICE I was approached by a male salesperson who calmly took the time to explain the differences between a few TVs I looked at, helped recommend the additional hardware (he sold me on the soundbar), and talked me through everything. On delivery/installation day, two friendly Geek Squad technicians arrived timely enough within the delivery window (the text updates were acting wonky), they courteously wore covers on their shoes as they rather easily and quickly unpackaged, installed, and tested everything, One offered a quick tutorial on the remotes of the TV and soundbar. They were done in about 45 minutes - thank you! PARKING (FREE) Located within the large outdoor Burbank Empire Center, there were plenty of spots shared among several other businesses - 'nuff said! ATMOSPHERE, DÉCOR, AMBIENCE A big-box high ceiling warehouse style layout with one level. There was plenty of merchandise throughout the sectioned floorplan and within many aisles while ample space was given for carts and customers. Promotional posters and such were throughout as you would imagine. Minimal natural lighting came through the front glass windows and doors while a ton of electric soul-sucking fluorescent ceiling lights filled in the rest. There were plenty of TVs (only for display purposes) while Top-40 music played in the background. ATTIRE Totally casual, so I would normally be in a t-shirt, boardshorts, and flip-flops. OVERALL At the very least, Burbank's Best Buy location contained what I was looking for on this trip, so I was happy and would consider another visit if needed. The store itself was bustling with customers for holiday deals and an approachable sales staff. They basically carried all the major name brands in appliances and electronics, so do your research and find what you want. I found very good value based on the prices, service, and experience noted above (TOTAL paid experience was around $1,326.00 BEFORE any discounts and/or tip). And, they accepted my credit card of choice... AMEX! 4.0 STARS

I mailed an actual letter to the corporate complaint department…read more To Whom It May Concern, I have been a loyal Best Buy customer since the 1980s. As a Veteran, a single father, and a small business owner, both my time and budget are limited. What should have been a simple purchase of two televisions for my son's school project became a nearly two-week ordeal that cost me more than eight hours of work time, multiple one-hour round-trip drives, and a great deal of unnecessary stress. Between July 2 and July 14, I experienced a long series of failures that should never happen to a customer: My online order for two open-box TVs was repeatedly confirmed and then canceled, requiring approximately 90 minutes and multiple calls to customer service before it was finally processed. I drove to the Woodland Hills store only to discover that one of the TVs I had purchased had apparently been missing for months. At the Burbank store, I purchased another TV to meet my deadline. When I got home, I discovered that the original open-box TV I had ordered had a severely damaged screen. Your online return system directed me to the Sherman Oaks store, where I was told the TV could not be returned there and had to be taken back to Burbank. An employee even remarked that the damage appeared consistent with the TV having been stepped on. I made another one-hour round trip to Burbank to return the damaged TV, only to wait about 30 minutes before being told the store's return system was down and no returns could be processed. I then spent nearly another hour on the phone with customer service and was ultimately told that neither customer service nor the supervisor could offer compensation, and that I should contact Corporate. When I finally returned the TV on July 14, the store manager acknowledged the problems but blamed an "outside vendor", confirmed the previous system outage, and accepted that the experience had been unacceptable. However, he refused to compensate me for the significant inconvenience. By the end of this process, I had made multiple unnecessary trips, spent over eight hours away from my business, dealt with repeated mistakes by your ordering and return systems, and devoted additional time to documenting this experience. In more than 40 years as a customer, I have never experienced such a prolonged series of preventable failures with a store. I am asking Best Buy to recognize the significant time, expense, and inconvenience this situation caused by providing appropriate compensation like a Best Buy gift card. I believe that would be a fair acknowledgment of the customer experience I endured and would demonstrate that Best Buy values long-time customers. I look forward to your response and hope we can resolve this matter satisfactorily. Sincerely, There response was a cold and uncaring. Basically we said we won't do anything for you.

Great customer service and really friendly and fare prices. I'll definitely coming back here and I…read morerecommend it to all friends and family members as well.

I visited Q Computer, located at 18426 Ventura Boulevard in Tarzana, for a phone screen…read morereplacement. Unfortunately, this shop either uses used screens or low-quality screens, as they have replaced my phone screen three times, and within a month or a month and a half, the screen either failed or got scratched. I told them that these screens are faulty and never hold up under any conditions. I just want this issue to be reported, so that customers are aware this shop is offering second-hand or low-quality repairs. Thank you for paying attention to my report--perhaps I will also contact legal authorities regarding this shop.

This company came out and serviced my works plans printer they ordered the parts and took care of…read moreeverything within days Really glad to have used them and not have bought a new system they were fantastic and quick Don't go buy new things get what you have fixed ! This is your wake up call people thanks Michael and team !

Shortly after I got my HP laptop, one day, the battery died before I could plug it back in. Once I…read moredid plug it in, it was dead. D - E - A - D, dead; not a single light would come on. Terrified that I had somehow caused permanent damage to my shiny new laptop, I desperately looked for a repair place near my office. These guys were close by and said they'd take a look at it while I waited, so I ran over there on my lunch break. When I explained the problem, the guy said he was pretty sure he knew what happened and proceeded to not only fix it, but fix it right in front of me, explaining what he was doing, so I could do it myself if the same thing happened again. I was there for about 10 minutes total, but I happily wrote a check for $50, knowing that was the ONLY time I'd have to do it. Since then, I have not only used the fix he taught me MULTIPLE times on my own laptop, I even taught a couple of my friends the same trick, saving them a trip to the repair shop.

All went well and computer is in great shape. It came quickly and very well packaged.read more

Recently I purchased my 5th laptop from DV Warehouse. Every single one has lasted for years, and…read morethe service has been great. Not once have I had an issue with the products. There is no need to go elsewhere, and I can't justify paying full retail when I can get a refurbished model that does the job (and does it well).

Had a problem with my MacBook Pro shutting down unexpectedly, and after weeks of dealing with Apple…read moresupport to no avail, I've decided to give Complete Computer Cure a chance. They've identified the problem as a faulty connection with the GPU chip and had it re-soldered and cleaned the mount. That's amazing! No store I've been to had the tools or experience to do that! Great service!

My computer totally died! It's a grandpa computer (like 7…read moreyears old) so he was on his last breath... loading windows for half an hour... The antivirus just wouldn't start. Word would load but that was pretty much all it would do. And then he just died;((( I need to say that I'm a student, and it's very important for me to have my computer. So I rushed to fix it. I chose Complete Computer Cure because they where close by to where I live, and the staff was very nice and seemed on top of everything. At that time I did not see the reviews on Yelp. They took it in, and in a while figured out what was wrong. Suggested options. I had Ram upgraded to 16 GB also a new hard drive and a new battery. That all costed about $500- so not cheap. Also from the minuses it did take them longer than they said it would. But who of us is always on time? I took my computer home and OMG. It's flying!!! The load time is 30 sec. Everything is working great. I'm so happy with the performance! Then I saw some very bad reviews from 2014 on Yelp, so wanted to say- whatever was the situation then, it's not like that anymore. They are supper professional. Super nice to customers. I had a great conversation with one of the employees about gaming and he recommended best computers for that purpose and what is the best time of year to buy it. I'm not from here so this information is super helpful! Five stars!

I went looking for a refurbished iphone but they only had 1 red unlocked iphone 14 on hand. The…read moreladies are respectful and kind. But the store is very small and does not carry a wide variety of options.Maybe it was just my luck that day. I'd go back!

I don't recommend anyone going thereI don't recommend you go in there Your phone will break in a…read moremonth n hell tells you hes use good quality glass n hell also tell you he's giving u a deal its all bull shit after a month look one drop n I payed $ 130 it doesn't deserve the star i had to put in order to post