I've been coming here for business / personal shipping boxes for years. They always have any box /…read morepackaging I need. Great service every time from all the workers, and especially Gina! Above 5 stars!

I am writing to formally document my experience at your location today and to bring it to the…read moreattention of the owner. I visited your store to return three unused items in exchange for the correct ones. The items were in their original condition and there was no valid reason to refuse the return. Nevertheless, your staff declined and required me to purchase what I needed outright, an unnecessary expense that should never have occurred. Additionally, the conduct of your counter staff was unacceptable. Rather than assisting me, they laughed among themselves and directed a rude comment toward me, a paying customer. I responded calmly. I always do. I am not angry. I am precise. And I will not be returning to that location. These individuals obviously hate themselves and their jobs, get better staff. AŚhe!

Great selection and great customer service! They helped load my car and they give you a refund on…read moreunused boxes

I won 24 statues from an online auction site, and 12 of them arrived damaged. Adrian, the…read moregentlemen from The Box Stop, worked diligently with me to try and resolve the issue through the insurance claim process. If I had listened to him instead of starting a credit card chargeback, I could have avoided a lot of pain. It has been a disaster dealing with the credit card company and the two auction houses. I apologize for not trusting you Adrian. I learned a valuable lesson here!

These guys are amazing. Sanjay S helped us, and we are so grateful to them because we rented a…read moreU-Haul to move all of our event rentals to our engagement dinner, Cathedral, and Wedding Reception venues. We rented a mid-size white U-Haul van for a week and paid ~$560 for the full 7 days, and I'd say that's an amazing price. We didn't rent the box truck because we didn't need one, just the van was perfect for our needs. We originally ordered online, and literally showed up the next day for quick pickup. We put a credit card down for incidentals, put a $150 hold on the card, and paid the total upon return. They did try to add stuff, but we declined, and that was it. In and out in about ~20-30 minutes since there were others renting as well. Overall, I'd say a great experience. No gimmicks, no games, just service and a great U-Haul van that my family jokes was the star of our wedding, ha ha. I called it my Lamborghini, since I got all of our event rentals from place to place. This van came in soo handy! We'll definitely be back to rent from them again for future events.

The front desk person was polite and I had no issues there, but the overall experience wasn't…read moregreat. I rented 2 flat dollies, but was told that location doesn't have them (according to the front desk person, the owner is aware of this). There were no dollies at all to choose from. The cargo van already had the gas light on upon getting in the driver's seat. After loading up the van at my apartment, it wouldn't start. So, I waited 30-40 min for the roadside to come by to fix the issue. I happened to try to start the truck again and it miraculously turned over and started. I asked the roadside assistant to meet me at the drop off location. While unloading he fixed the truck since it was a battery issue. I was delayed about 1.5 hours due to the issues and didn't have the two dollies to expedite the process. The front desk person gave me the owner's number to which I called and left a voicemail briefly explaining everything asking for a callback. I also texted him as well. This was on June 30th and I have yet to hear back from him. It takes a lot for me to write a bad review, but the fact that I've received no call back when running a business like this is unacceptable. Update: It's July 7th and I haven't heard from the owner yet.

I had to mail a graduation gift and a wedding gift. Trent was very helpful at the front counter. He…read morehelped me send these economically and expediently. He had a very friendly attitude and was very helpful. When I some things off, I will definitely go back to this place.

Very friendly staff. Quick and easy service. Clean space. Got the job done. Will return whenever I…read morehave any type of business like this to handle!

They have every size box you could need along with all the supplies. They have a rewards program so…read moreyou can also earn discounts towards future purchases. The staff is incredibly helpful.

Everyone's super helpful and they carry just about any box size you need. The prices are good.read more

When I got home last night, there was one of those notices next to my intercom saying "sorry we…read moremissed you", with their address to go and pick up my package. This is my first time at this UPS. Well, when I walked in today around 12:35 pm, I was nicely greeted by Edwin. He was very pleasant with a nice smile. They also had two other employees working there. He wanted to know how he could help me, so I told him why I was there. He asked to see my ID, looked me up in their system and couldn't find my name. He asked if I had a tracking number and I told him no. I forgot it at home. I asked him to check one more time and he did by telling me that maybe it's in another UPS store. I thanked him for it and walked out. Now I need to go search and see where my package is. Hopefully it's not lost somewhere in the wilderness:-)) They offer many different services here: printing, shipping, copy making services, scanning, to take your photo for your passport/ID, faxing, laminating, P.O. Box mailboxes, notary, shredding, even Amazon returns. It's a very interesting UPS. Shaped kind of like zig-zag. Store was clean, everything was nicely, fully stocked and organized. Depending what you buy, everything has its own price and value. People keep complaining about their parking being full, cramped, but I have been inside this shopping center few times, and never had a problem with their parking. Thank you Edwin, and UPS!

Once a while, I have to go to this place to return a package I have to drop off…read moreAnd every time I am so happy with their service and their efficiency They open as early as 830 and close at 5:30

The best vocal remedies and wonderful owners who are incredibly helpful-saved me while my voice was…read morerecovering and thanks to them I hit all my notes!

I stopped by this mailbox shop after seeing their sign out front for some specific cough drops --…read moreand not only did they have exactly what I needed, but the owner even let me sample a few other items they carry! Such a fun surprise. The owner and his wife were SO kind, welcoming, and genuinely helpful. You can tell they care about their customers. I walked in for cough drops and walked out feeling like I'd visited a neighborhood gem. Highly recommend!

Three employees here are very nice and helpful but there's the other two that are an absolute…read morenightmare for no reason which makes coming here very very unpleasant. I wish they had an automated machine like usps where u can scan your packages and drop off because that's all I go for and it's still an awful experience

Purchased a drill from Lowe's that used fedex to deliver item. FedEx lost the package at the sun…read morevalley facility. Since January I've been getting the run around with FedEx telling me Lowe's needs to file a claim, but Lowe's says FedEx is giving another updated delivery date and they can't reach a FedEx rep to confirm package is gone. I'm beyond frustrated at this point.

Ryan and his team were so amazing, helpful and friendly. Would definitely use them again.read more

Thank you to Nick and Alex! They did a great job moving our stuff and were very friendly and…read morehelpful putting our furniture exactly where we needed it.

Very nice staff. Facility is clean, safe, and has great parking. Their pricing is very competitive…read morefor this area.

Went to pick up boxes, lots of parking and the woman helping us was super helpful and friendlyread more