Tech was knowledgeable and wore a mask at all times. While rekeying, tech found that one of our locks was broken internally and would have costed me around $150 to replace it. He did not have the matching color on hand so he mentioned he will try to fix it something he did not need to. He did and did not charge extra for 30 min of unquoted effort. Top notch. read more

Jeff was very helpful, patient and professional. He made me the keys I need that Home Depot, Walmart and Ace Hardware cannot help me with. Highly recommended! read more

I locked my key in my car this afternoon and really didn't know where to turn. I did a local search on google and am glad I came across Quick Key Locksmiths. Within 20 minutes of my initial phone call, Mike, a technician arrived. He was kind, professional, and got the job done quickly. I am so happy with my choice and highly recommend them! read more

The company is great. The customer service is friendly and helpful. Mike came on time and performed the job very well. He is very professional and being patient answering my questions. We are satisfied with the job. Highly recommended. read more

Same day service but they were unable to fix my lock for the $100 I paid to have someone diagnose the issue.

Locked out on a Sunday evening with a preconceived notion I was in for an extremely irritating and wallet emptying night. Luckily I called these guys first. Spoke to someone right away who helped me with the verification process. 10 minutes later I received a call back to confirm a technician (Mike) would be out to me in about 40 minutes. Took a little longer than that but understood Mike was coming some ways to get to me. Within 5 minutes of his arrival he had gotten me back in the house. Payment took about 10 minutes with Mike there on the phone with his dispatcher. Fairly priced and easy guys to work with. read more

Michael was prompt on a Saturday afternoon and drilled/replaced a lock quickly & thoroughly.

We moved into a new house and opted to rekey rather than buy new locks. Mike came by and rekeyed not only the exterior doors but the patio door as well. Although he was a little later than planned, he kept us updated - we don't mind waiting a little bit as long as we get updated. Mike was very friendly, professional and did an excellent job. read more

Great customer service. A bit pricey but showed up on time and professional.

Gerardo arrived right at the start of the 2 hour time window they said a tech would arrive. He quickly diagnosed the problem with the buzzer/Intercom at our condo building. Clearly communicated the cost for each repair and fixed the issues right on the spot. Very reasonable rates and the whole process took a little over 1.5 hours. Well worth the time and money. Recommended. read more

This review is for the work done by Mike C. from the Wheaton location. Mike showed up on time. He was polite and friendly. He assessed the problem with the door handle and explained that we needed a new latch. He took pictures and sent them to his supervisor to ensure they had the part in stock. Mike ran out and was back to my house in 30 minutes with the part. He installed it quickly, showed me his work and payment was easy. I would definitely recommend them and ask for Mike. He was great! read more

I called several locksmiths but Quick Key was the only one who could come out on the same day to rekey my house. They gave an accurate quote over the phone and they were efficient at getting the job done. I would highly recommend them. read more

After calling Quick Key, they had a technician at our house within 45 minutes. Mike was professional, friendly, and fast! I would highly recommend Quick Key, and would definitely use them again in the future. read more

First contact by phone: excellent and gave ETA; Chris called to let me know he was 10 minutes away; came in and fixed my issue. Great service all around would definitely use again and recommend to others. read more

David programmed the key for my car in no time and had great customer service! I went to a couple of other places and they wouldn't do it or wanted to charge a fortune. I was in and out in 20 minutes! read more

From the get go, Quick Key Locksmith was very easy to deal with. Mike was sent to re-key some of our locks and we couldn't be happier. He was prompt, courteous and attentive. He showed us what was done and asked if we needed his help for anything else. I would definitely recommend Quick Key Locksmith and Mike to everyone! read more

I contacted Quick Key Chicago because of location (Irving and Ashland ) and good reviews. I needed my locks changed ASAP. They gave me a 2 hour window the same day but David arrived within the first 30 mins. He was kind and professional and very reassuring. He changed out two locks in no time flat. I expected to be gouged for same day service but that was not the case at all. Totally reasonable and I would definitely recommend them . read more

Based on a number of very highly rated reviews, I called Quick Key for help with a 1.2 cubic foot Sentry safe that wouldn't open. They quoted a $65 trip charge to diagnose the situation. When he arrived and assessed, the tech didn't have many options and within minutes concluded he needed to drill the safe to open it (which obviously trashes the safe). I asked how long it would take and the tech said 30-45 mins. He quoted $250 to drill the safe + the $65 trip charge for a total of $315. I told the tech that the safe didn't cost that much and pushed back on the price to drill it. The tech goes out to his car to talk to his boss and comes back with a price of $200 + $65 trip charge to drill the safe. Meanwhile, I had searched the web and found pricing from $130 - $250 to drill a safe (without a separate trip charge). I told the tech that I still felt that was too high so I called another locksmith. The other locksmith said that Quick Key were scam artists and they did subpar work at high prices. He said they somehow manage their review such that bad reviews disappear and their ratings are bogus. He also said they would frequently work an angle just to get the trip charge without really doing anything. When I told Quick Key that they were still trying to rip me off, they offered to match the other locksmith's price. I said "no, I don't want to do business with you. You tried to rip me off twice." Another locksmith came the next day and opened safe without drilling it. He also guaranteed a max fee of $200 all in for his service when we made the appointment. I would definitely NOT recommend Quick Key based on my experience with them. read more

An awesome locksmith! They provide awesome service as rapidly as possible! Very genuine and well versed! A complete life saver when one is locked out read more

This company was fantastic. Called them a day before we were closing on a house to see if they would be able to change the locks the next day and it was no problem for them. They worked within my schedule, and they were always in contact to let me know when they were coming. Also, my locksmith Ramone was super nice and efficient, so if you are lucky to have him change your locks, he likes Redbulls. I also recall the pricing to be reasonable. Even though I am not moving or needing a change of locks anytime soon, I would definitely recommend this company read more

Michael was excellent and quickly re-keyed 7 locks on a Saturday evening. He was very knowledgeable, courteous and prompt. I highly recommend Quick Key and particularly Michael. read more

I am soooo grateful for the service I received. At first I called American Lock and Key and they never answered. I called the other company for 5 hours, but QUICK KEY came right away and hey Mike C. Was quite efficient!!!! Thank you guys read more

Michael was our technician and was outstanding. He was prompt, courteous, incredibly thorough and thoughtful. We would highly recommend him (and Quick Key) and would plan on calling him again for any similar needs. read more

Great service, great guy that came out. BUT dude, the amount of nagging for a review is obnoxious. I was planning on giving them a stellar review as time allowed. BUT phone calls, text messages and emails and follow is beyond acceptable behavior. I would use them again though. read more

Mike did a wonderful job re-keying my home! Very fast and professional. I would recommend him to anyone.

I was so impressed with the customer service I received here! I came in to get some keys made, including one that I had had some trouble preciously finding a company who could do it. The guys here went above and beyond researching my key and discovered that the company that sold it is no longer in business. They offered to come out to replace my lock, and I headed out with their card so I could set up an appointment. Less than an hour later, they called to let me know they had found the blank key I needed on eBay and were happy to make it for me if I could order the blank. So impressed with the service here--recommending it to everyone I know! read more

Mike and Jay are excellent! We had an outdoor lock that was broken, and they were very efficient and did an great job replacing the lock. They also fixed our doorknob that was falling off at no extra charge! I highly recommend them! read more

I was looking for a locksmith to come out as soon as possible and Quick Key did just that! They sent Mike and Jay over the same day and arrived within a hour to fix my door. They did an awesome job and I highly recommend them. Thanks guys read more

Mike changed multiple locks in our home. He was professional and did a fantastic job. He provided an estimate before any work was started and provided recommendations without being pushy. Would highly recommend. read more

Professional on all fronts, from the individual who answered the phone to make my appt to the individual who showed up to remedy my lock out situation - both were courteous, respectful and professional. Asked that the technician call 10 minutes prior to arriving, and he did. He spent maybe 30 minutes at my home and performed the service exactly as he outlined and there were no hidden costs at the end. Great company and great experience all around! read more

I called on a Saturday the person on the phone was very helpful and friendly. Within an hour I had my locks reconfigured. The locksmith was professional and efficient. Overall, I was very happy with the service and I highly recommend Quick Key Locksmith! read more

Super fast, responsive, and got the job done. Could have been a long night locked out with 3 kids but they got the job done quickly

Maayan and Eli were very prompt and seemlessly re-keyed all of the locks in our house to a single key. We had recently closed on a home purchase, which meant we had a lot of things to get done. They were able to complete all of their work while accommodating the carpet/duct cleaner. I would recommend them to anybody that requires a locksmith. read more

Brittany got here within the timeframe scheduled. She had a bit of a time getting the lock screw covers off, but once she did she was able to finish the job. She was courteous and professional. read more

Great service! We called at noon on a Saturday to have our locks changed in a new condo and they were out at 2 and they were quick and clean and very nice. Perfect experience. read more

Quick Key is terrific! The locksmith, Chris, arrived within an hour of our call for a broken deadbolt. He quickly and expertly made the repair and also did a bunch of the "little things" to make the overall deadbolt and door latch performance better. All the while saving us hundreds over replacing the door hardware. Great company and great people! read more

There should be a zero star rating for this company. Their customer service is terrible. I called and asked if they could make a copy of my car key for me. The woman I spoke to said yes, just drive to the shop. I drove over a half hour to get there. One man behind the counter was rude and just mumbled words I couldn't understand. The other guy took my information and told me it would be no problem and that he would order the key and get back to me in a few business days. Not sure why I had to drive all the way out there and why they couldn't do this part over the phone. Five days later after not hearing from them my husband called to check on the status of the key. They had no idea what he was talking about. I emailed them and got a response stating that there was some confusion and asking how I'd like to proceed. I stated that I would just like a copy of my key made and would like to know when this could be done. No response after that. read more