I've been going to this lab for several years. The wait is never more than about 30 minutes. The…read morefront desk staff is very friendly - most notably Patricia. The nurses drawing blood are fairly competent, although there's room for improvement (I'm a tough one to extract blood from). But they always give it their best shot.

I went to CPL on Brodie Lane to get some blood work done…read more I parked in the parking lot and then walked in. I didn't have an appointment but luckily they take walk-ins. I spoke with the person working at the front desk and she told me to sign in. They would call me when they needed my information. So I signed in on the tablet and took a seat. After about 5 minutes the person working at the front desk called me up. She took my insurance and Drivers license and made copies of them and then returned them to me. After that I sat down and waited. I waited for about 10 minutes and then a woman called me back. She did an excellent job getting my blood. I didn't feel the needle at all and felt comfortable because she talked with me throughout the process which made it go really fast. Overall it was a good experience. Plenty of parking, very friendly service, and an excellent phlebotomist.

Appointment made online. Quick and easy access. The phlebotomist was very professional and…read morepersonable. Quick in and out.

My appointment has been canceled three times with no explanation at the very last minute.read more

Went in for a drug test, it's chill, fast and they seem to have some good deals for other stuff…read moretoo . The place was clean too .

worst service I've ever gotten at an any lab test now. do not go to this location. the guy who drew…read moremy blood was obviously very annoyed with me bc he kept getting my name wrong and refused to let me confirm my name that labels my blood work. When he drew my blood the first time, it was painless but the second round he had to draw my blood (in the same visit) it was extremely painful and i truly feel it was done on purpose because he made it clear he was annoyed and irritated with me because of the mishap with my name. Absolutely horrible service, I'd hate for this to happen to someone like an elderly person who cannot stand up for themselves.

I requested an appointment online before coming and would be in the area. I was lucky I wasn't…read morefasting so the appointment was easy to get. I arrived early and was taken back within 15 minutes. The lab tech was efficient and not much of talker. No complaints there

I already really struggle with blood work and an extreme fear of needles, and Id like to thank you…read morefor making that experience even worse. Full sarcasm while reading that please. I have to get blood work quarterly, and no matter what I do, even since I was a kid, I cant get over how hard it is. I freak myself out so much sometimes, I request each time I'm here to lay down to have my blood drawn since I get dizzy and faint sometimes. Not only was I ignored on 2 visits by the same doctor, and was sitting upright, but you guessed it. I got sick, dizzy, and ended up being there for 45+ minutes both instances. Instead of listening to me, and letting me lie down for the blood draw, you told me id be fine and then got irritated when i needed time to feel like i wasnt going to vomit and pass out. Don't complain to me you have other patients to see when my face is pale, my hands are clammy, and i can barely see with my vision blurring in and out. Since were on the topic of this doctor still, my most recent visit i wasnt even seen. I checked in, and the scanner wasnt working so i got a number. I waited for an hour, with everyone else going before me, and then new patients getting seen instantly while i still sat there. Of course, my favorite doctor from the pits of hell was there, and made eye contact with me MULTIPLE times and didnt think to ask me if i was checked in, or needed help. When i finally got the balls to bother her, she stopped me and said "theres a queue, you just wait your turn." My appointment was 11am. It is 12:23, and there were plenty of people who went ahead of me. This happened about a week ago, but ive honestly been so frustrated its taken me time to figure out what to even do with what happened. If you have to absolutely get your blood work done here, avoid the doctor whos short, has a red & black bob cut & is usually wearing a face mask & heavy set, avoid her like the godamn plague. She doesnt care about you, your concerns, and isnt here to help you. Honestly super happy i dont know her name so i dont have to permanently hate people with her name forever. Im a few weeks behind on my bloodwork i owe my doctor now because i literally do not even know where to go for blood work now. Fuck yall.

I made an appointment in advance this morning online. It was easy. The ladies up front were…read moreprofessional and helpful. I arrived 3 minutes late. One of the women behind the window informed me I needed to sign in using the kiosk and have a seat. I did that, shortly after I was called to the window for my ID and insurance card for copies to be made. Took a seat in the waiting area and within minutes I was told to take a seat in room two. The phlebotomist came in and took my labs. The process was quick and painless. I had a good experience.

Never enough staff. JAn/Jen is rude and unprofessional. Lines are long and overall staff is not…read morecustomer friendly. Very disappointing

Went there for the first time today (5/4/26). People (all who were fasting) lined up before they…read moreeven opened, and when the doors did open, I found the process to be logical and organized. Sign in at the kiosk, sit down, go to the desk when your name is called. I had prepaid, so I handed Michele my paperwork. The phlebotomists moved quickly. When I was called, Michele, a woman of many talents, turned out to be a phlebotomist, too. I'm used to getting finger sticks for INR, but a venipuncture was required. I DIDN'T EVEN FEEL THE NEEDLE GO INTO MY VEIN, which Michele found on the first try! Usually, I'm like a pin cushion when others have drawn blood from me. SHE IS GREAT! Both she and her colleague were polite, kind, knowledgeable, and efficient. I HIGHLY recommend this lab! Thank you, Michele and Clinical Path. Lab in Bastrop, Texas!

Came here for the first time today. I made an appointment for 9am based on the other reviews I…read moreread. I got there with my 15 month old son and brought his stroller so he could sit in that while I got my blood drawn. Come to find the elevator was broken for the building and we had to use the stairs. Quick trip back to the car and we walked up the stairs. I checked in and told the front desk lady about the stroller and that I would have to hold him while I got my blood drawn and she said no worries. Upon being called, my sweet lady asked if my son would let another nurse hold him and I said sure! I got my blood drawn, didn't even feel it, and another nurse held my son and gave him stickers right next to us. 10/10 for everyone there!!! In my car by 9:07am

The phlebotomists here are VERY professional and take Thor work seriously! They are always very…read moregentle when they stick and even have food if you need it. They also abide by the two stick rule... I was a bit dehydrated and they went and got another phlebotomist. It's always nice to know you have caring people dealing with you!

Our experience here has been very good. Friendly, helpful staff, much shorter wait times that at…read moreBrodie site and this was with no appointment. Complaints that they close for an hour for lunch at this site are inappropriate given that ALL CPL locations close an hour for lunch.

Always get great service here. And conveniently located next to my doctors office. Sometimes it has…read morea very long wait and is closed for lunch for an hour daily.

I have been using this CPL location for several years, twice a year. Always receive great, kind…read moreservice and the technicians are excellent. They never bruise me. They are always well staffed and only once when the waiting area was packed as I watched it fill up very quickly, I had approx. a 20-minute wait. Everyone seemed to have the same scheduling needs, and they were handled well.

I want to give a shout out to phlebotomist, Sarah, at the Eiger Road location. I have gone to her…read moreseveral times in the last two years because I know she provides me with the upmost care when drawing my blood. My veins are small so she takes her time to find the best vein without several tries. She is professional and pleasant each visit. I am grateful for her. The check in staff have always been courteous and up beat. I recommend making an appointment as their office can be very busy.

I was in desperate need of a prescription for an inhaler because of some breathing issues caused by…read moremold in my work environment. My dr called it into HEB, however, with my insurance, it was going to be $105! That's a lot for me, especially after buying necessary things for my new house. My dr had sent a discount coupon but HEB didn't take it; and the other coupons my dr office found also didn't provide much (if any) discount for my rx. So they told me to contact Randalls as one of the coupons listed the price at different places and Randalls was the cheapest (HEB was the most expensive). Upon calling them, they set up an account for me then called HEB to have my prescription transferred over. They let me know they would call me when it was ready. I didn't hear anything until I called 2 days later. They let me know it was ready so I jumped out of bed and went to pick it up. When I arrived there was no ones else there. I stood at the wait here sign for 5-10 minutes without any acknowledgement while several people behind the counter went about their business. A woman finally came to the front saying she couldn't see me. Maybe she couldn't, but what about the guy who stood consistently in eye line sight of me?? But once she came to assist me, she was friendly and it was a quick and easy process. In the future, I will check the price of rxs here alongside HEB.

Dedicated and friendly personnel. They work hard but are always personable despite the stress…read more I hope the company realizes that and not only doesn't further overwhelm them, but adds more staff to reduce the heavy workload on the individual staff members for this critically important work.