Was pleasantly surprised with my experience at CPL -- the lady at the front was very nice and…read moredirected me to the check in area. Didn't take more than 10 mins after that to be seen and get my blood drawn. The nurse who drew my blood was also very nice. Something I noticed is the needle they used was a lower gauge (bigger needle) than what I'm used to; it was a little painful while waiting for my blood to drain and left a good sized bruise on my inner arm afterward, but otherwise my experience here was good! Plenty of parking right out front in the shopping area as well.

This is the only time I've written a poor review for a company, but needs to be done for this one…read more Numerous issues over the past two years, but last experience was the worst. Kids were kept waiting for over 1.5 hours, no one was going in so it seemed no one was drawing blood for a while, they didn't run all of the tests they were meant to be running, they didn't update the insurance given... causing issues with billing that I'm still resolving. The only reason I found out is because I proactively called them. I will drive to the moon and back to use a different provider in future.

I have had mixed results with getting bloodwork in the past so I always go into it a bit on edge…read more Yong Ki did a great job & was very fast with my blood draw. Very quick experience in and out overall

I'm a bit of a wuss when getting bloodwork done and am very prone to passing out especially when…read moresitting upright. I also have very tricky veins and it takes most phlebotomists a couple tries but Jane knew exactly what she was doing. She had amazing bedside manners and got it first try with no pain. I was in and out within 15 minutes. Would definitely recommend.

I went in for a pre-employment drug test and had honestly the best experience I could have had with…read moresomething like this. The person who helped me through this process had such a polite and warm demeanor..and amazingly beautiful hair--not to be weird, lol--I'm someone with extreme anxiety about going to doctors or being in settings like this, but he helped me feel welcome and comfortable even after showing up a few minutes late to my appointment. The overall process was incredibly fast and straight forward, and I didn't feel like I was burdening or inconveniencing the staff which is something I always feel nervous about... To the person who helped me out on Monday, thank you for seeing me and for being so kind. You really made this process feel safe for someone who hasn't had the greatest experience with medical professionals/environments, I wish I would have asked for your number or something because I would totally dye your hair for you I was just soooooo so nervous and overwhelmed when I came in for my urine test You are so sweet and I hope you get to have your red hair someday, and maybe I could even do it for you!! You'd rock that color with your beautiful hair!!! Thank you again, and thank you for making this experience easier to handle all around :')

First time getting my blood drawn, it was such a fast process! The lady was so nice! Spent a total…read moreof 15 minutes in there!

My health provider uses Lab Corp and I went here for a urine test. It was fast and friendly but had…read moremultiple computer issues causing delay. I had no other option per my heath provider. It's tucked away by the pharmacy.

The very worst experience I have ever had. I didn't get the woman's name, she wasn't wearing a name…read morebadge. She had an attitude the second I walked in. Wouldn't take my lab paperwork and then got mad when I said you haven't done anything I needed. She took blood from the arm I asked her not to, she had to redo the bloodwork because she didn't bother reading the paperwork, took her FOREVER to process the sample bottles I needed. She has nothing to put a huge amount of sample bottles and I had to walk out with a toilet hat and stool sample bottles piled in my arms. I get the email my results are ready, days I have to do them ALL OVER because the 5 vials of blood she collected wasn't a sufficient specimen. This woman should not be working with the general public or in any type of healthcare setting. I'm making an appointment to go back and tell her exactly how I feel and I am in the middle of reporting her. I'm goin to do everything I can to get her fired.

Horrendous system, inefficient, slow. Not well staffed and existing staff don't take you in order…read moreof when you checked in. Even though everything was done including my paperwork & insurance steps, I literally saw five others who came in /checked in/ did paper work after me be called before me. Deeply frustrating. And during a Sat rush they had not enough people in the back to draw blood compounding wait times. This place is the pits and the people have no empathy either. Zero stars.

go here for my blood tests. walk ins accepted and there's always a wait, but not excruciatingly…read morelong. the blood tech person always does a good job and she's fast and doesn't hurt me.

I literally HATE getting blood drawn bc I typically faint but this time Dreama made it easy breezy!…read moreShe is the best clinician I've ever had.

I booked an appointment online and didn't have to wait at all. The person who took my blood was…read moreefficient and very nice. Clean environment. Easy in and out, I would come back here again for any bloodwork.

I went here to get a drug screen for employment. It was on a list of places near me printed out by…read moremy future employer. I am glad I was able to go somewhere close, but I wouldn't go back again. There's something too casual and too run down about the place where you question things. I don't know if they do blood work there, but I would never get my blood taken there. The two people I saw seemed to both be about 19 years old. They were very nice and polite, but just again like me questioning if everyone knows what they're doing. The bathroom door was supposed to be able to close and lock, but a few seconds later I found it hadn't locked and was a few inches open. I could barely get it to stay closed. It's just not one of those regular professional lab places I'm used to where everything seems super hygienic, super clean, super up to date.

My review is for fastest labs in south Austin on packsaddle pass…read more I see now why the lady was so defensive when I asked about when results would be in telling me 24hours like I told you on the phone .and why Elisha knows nothing about anything. He doesn't want to be held to any kind of expectations. wish I could go below zero. When someone is adopted and has had a deep longing to know who they are where they come from and find the family the belong to. That is a deep emotional part of them that you should never be allowed to toy with. I told u why I was buying this for my husband. Sixty years he's wanted to know where he came from. I asked you many questions and you led me to believe that this would tell him things like 23and me advertises . REPETEDLY ASKED U. and u led me to believe that he would know things about himself . WE GET ONE HALF A SHEET OF PAPER THAT HAS ABOT TWENTY NUMBERS ON IT. IT IS COMPLEAT GIBBERISH TO ANYONE EXCEPT SAYS HES Caucasian WHERE IS BLOOD LINE IS FROM. if I could stand in front of your building and tell people who u are I would .but I have a job.i have to make up the 200$ i threw away when I paid your company for trash. U SHOULD BE SHUTDOWN. U SHOULD BE FINED. U SHOULD BE SUED. AND U MAY STILL BE toy with someone's heart like that u could cause a suicide. You certainly caused a horrible Christmas present and made our Christmas very disappointing and very sad. You have no right to hurt people this way I paid $70 than other company's charge,more to ur company for the ability to get me info by Christmas . As it WAS A GIFT. He was so excited like a kid thinking he would know his nationality and things about his genetic markers Instead it says CAUCASION and a bunch of gibberish. I'm reporting you to every agency I can. I'm reviewing you any website I can find. U made misleading assurances to get our 200$i will be sure that everyone knows ur a rip off u are going to loose way more way way way more than $200 dollars I promise u that . U ruined Christmas and broke someone's heart. Proud of yourself?

I really liked everything--the fact that I could get seen on a walk-in basis, the registration…read moresystem, and the doctor who drew my blood (it was completely painless; I usually get bruises). That cheerful elderly lady with gray hair was especially great !!! 2025 W Ben White Blvd Austin, TX 78704

Went here twice…read more Theres a gray hair lady who hates life and therefore wants everyone to be miserable. Waited 90 minutes for my blood to be drawn. Every 30 mins or so the gray hair lady would come out to the waiting room and go on a long spiel on how she'll stop taking patients soon, so most of us need to go home. It felt like she didn't want to do her job and was just trying to waste time instead of seeing patients. I was the last patient apparently and the entire time, the phlebotomist complained about how she didn't want to be there and she was notified on Wednesday that she had to work that Saturday. I've never met a more miserable person. Will go to a different lab next time

Great people and great company! A good option for sure. Responsive as well, easy to get in touch…read morewith.

From the owner: Altogen Labs is a GLP-certified research laboratory that provides oncdology and preclinical…read morecontract research services for pharma/biotech companies cancer research centers. Services include personalized oncology services, xenograft studies using over 100 in house validated CDX and PDX models, in vitro and in vivo testing of novel medicines, safety in vivo toxicology studies (for IND applications), efficacy studies (for regulatory submissions), drug discovery (patent applications), drug development and other types of R&D studies. Altogen Labs was established in 2008. Laboratory is GLP compliant and IACUC regulated.

First time coming to this pro metric center and it was a smooth process. It's a nice flat first…read morefloor facility so it's easily accessible and detectable. There are two bathrooms and waiting room with full of lockers. Four big lockers and others are small. During the exam the temperature in the room got slightly hot and you can feel the music from the other facility but it was a small matter. The staffs are nice and let me go and out of the exam rooms easily for my break times. Overall, it was good!

This was my first time here as I was scheduled to sit for a 4.5 hr exam. I was scheduled to take…read morethe exam at 8 AM but showed up around 7:30 AM as it doesn't hurt to give myself some wiggle room. Boy am I glad I did as there were already a few people in front of me and I learned that if you weren't checked in before your exam cutoff time you can actually be denied from testing, yikes! So for those who are scheduled try to show up early if you can. Also, this location is QUITE strict and I found out the hard way that you can't wear any windbreaker material clothing so be sure to wear a cotton based one and preferably without pockets. Unfortunately the only jacket I had was this material but luckily I found an approved jacket in lost in found. Yes, I had to wear a stranger's jacket because otherwise I would be freezing cold without it. Oh and when I say freezing I mean this place is chilly, I think they said they keep the place at like 65. So, if you run cold like me be sure to bundle up in a cotton based sweater and pants. Also, be advised that each time you enter the testing area you will be screened as if you were going through TSA security. Actually they were more strict than TSA because in addition to being scanned by a metal detector, you have to put all pockets inside out, pull up your pants and shirt sleeves, and if you wear glasses they make you take it off to examine. Yeah, this place doesn't mess around when it comes to cheating! Oh and for those who are sensitive to noises, definitely bring some earplugs as the noise cancelling headphones provided didn't seem to block out much for me. This was quite distracting because not only were they tight fitting but I could still hearing my neighbor clacking away! Luckily despite all these snafus I still passed my exam so yay, but I do hope my experience helps some future test takers.