Considering I was 12th in line at 7am on a Friday, and was out within 30min, I'd say that's very…read moreefficient! Everyone was nice, and the person drawing my blood was very gentle. No issues finding my doctor order on the computer. I was dreading the errand but everything went smooth!

I went to CPL on Brodie Lane to get some blood work done…read more I parked in the parking lot and then walked in. I didn't have an appointment but luckily they take walk-ins. I spoke with the person working at the front desk and she told me to sign in. They would call me when they needed my information. So I signed in on the tablet and took a seat. After about 5 minutes the person working at the front desk called me up. She took my insurance and Drivers license and made copies of them and then returned them to me. After that I sat down and waited. I waited for about 10 minutes and then a woman called me back. She did an excellent job getting my blood. I didn't feel the needle at all and felt comfortable because she talked with me throughout the process which made it go really fast. Overall it was a good experience. Plenty of parking, very friendly service, and an excellent phlebotomist.

Appointment made online. Quick and easy access. The phlebotomist was very professional and…read morepersonable. Quick in and out.

My appointment has been canceled three times with no explanation at the very last minute.read more

I'm a bit of a wuss when getting bloodwork done and am very prone to passing out especially when…read moresitting upright. I also have very tricky veins and it takes most phlebotomists a couple tries but Jane knew exactly what she was doing. She had amazing bedside manners and got it first try with no pain. I was in and out within 15 minutes. Would definitely recommend.

I ordered some tests and went in to Quest Diagnostics on W Anderson on 6/2/26. it was almost 2…read morehours before my urine and blood samples were taken. A couple of days pass, I thought they would mail me my result but when I didn't receive anything I called customer care and my test result was mailed to me, only to notice that it was stated on the result that the lab spilled my urine sample and couldn't conduct the relevant test. they didn't bother to call to inform me about this. however I had a friend drive me about 8 miles back to the lab again on the 6/8/26 to give another sample. I would expect the lab would be sorry for their negligence in spilling the sample I previously gave and take my sample again without wasting my time, but boy was I wrong! the staff were borderline rude, they told every cock and bull story to avoid doing what's right. I was literally told to go call customer care again and ask customer care to reorder my test or I pay for a new test. after I challenged them, they told me to wait they wanna talk to their supervisor and I was there waiting for over an hour. after more than an hour the staff dealing with me left the lab maybe for her lunch break Im not sure, but on her way out, she told me the other staff would handle my issue. she left and came back about 30mins later I was still waiting, nobody had done anything about my test they botched! it was after almost 2 hours they called me in to give another urine sample. In all the treatment I got was horrible, you don't botch a service to a client due to your own negligence and then they come around a 2nd time to help you fix your mess and you proceed to treat them like shit! that's exactly my experience at Quest diagnostics, 2525 W Anderson.

Went in for a drug test, it's chill, fast and they seem to have some good deals for other stuff…read moretoo . The place was clean too .

This location totally took advantage of my college student who walked in with a prepaid script for…read morea different lab...he inadvertently went to the wrong lab. Instead of the office manager telling him to go right down the road to where he supposed to be... They charged him $50 to do perform service. Did they do something illegal... No...but totally took advantage of him. Not a cool place....I hope it was worth the $50 to you all.

I requested an appointment online before coming and would be in the area. I was lucky I wasn't…read morefasting so the appointment was easy to get. I arrived early and was taken back within 15 minutes. The lab tech was efficient and not much of talker. No complaints there

Worst quest experience I've ever had. Had an appointment at 9:30 and have been waiting for an hour…read more Can hear the lady talking to the patient in the room as if she were a doctor...current patient has been in the room for over 30 minutes. Blood draws should take 5 min tops. This is ridiculous. Will never come back to this location again.

I made an appointment in advance this morning online. It was easy. The ladies up front were…read moreprofessional and helpful. I arrived 3 minutes late. One of the women behind the window informed me I needed to sign in using the kiosk and have a seat. I did that, shortly after I was called to the window for my ID and insurance card for copies to be made. Took a seat in the waiting area and within minutes I was told to take a seat in room two. The phlebotomist came in and took my labs. The process was quick and painless. I had a good experience.

Never enough staff. JAn/Jen is rude and unprofessional. Lines are long and overall staff is not…read morecustomer friendly. Very disappointing

Went there for the first time today (5/4/26). People (all who were fasting) lined up before they…read moreeven opened, and when the doors did open, I found the process to be logical and organized. Sign in at the kiosk, sit down, go to the desk when your name is called. I had prepaid, so I handed Michele my paperwork. The phlebotomists moved quickly. When I was called, Michele, a woman of many talents, turned out to be a phlebotomist, too. I'm used to getting finger sticks for INR, but a venipuncture was required. I DIDN'T EVEN FEEL THE NEEDLE GO INTO MY VEIN, which Michele found on the first try! Usually, I'm like a pin cushion when others have drawn blood from me. SHE IS GREAT! Both she and her colleague were polite, kind, knowledgeable, and efficient. I HIGHLY recommend this lab! Thank you, Michele and Clinical Path. Lab in Bastrop, Texas!

Came here for the first time today. I made an appointment for 9am based on the other reviews I…read moreread. I got there with my 15 month old son and brought his stroller so he could sit in that while I got my blood drawn. Come to find the elevator was broken for the building and we had to use the stairs. Quick trip back to the car and we walked up the stairs. I checked in and told the front desk lady about the stroller and that I would have to hold him while I got my blood drawn and she said no worries. Upon being called, my sweet lady asked if my son would let another nurse hold him and I said sure! I got my blood drawn, didn't even feel it, and another nurse held my son and gave him stickers right next to us. 10/10 for everyone there!!! In my car by 9:07am

The phlebotomists here are VERY professional and take Thor work seriously! They are always very…read moregentle when they stick and even have food if you need it. They also abide by the two stick rule... I was a bit dehydrated and they went and got another phlebotomist. It's always nice to know you have caring people dealing with you!

Our experience here has been very good. Friendly, helpful staff, much shorter wait times that at…read moreBrodie site and this was with no appointment. Complaints that they close for an hour for lunch at this site are inappropriate given that ALL CPL locations close an hour for lunch.

Always get great service here. And conveniently located next to my doctors office. Sometimes it has…read morea very long wait and is closed for lunch for an hour daily.

I have been using this CPL location for several years, twice a year. Always receive great, kind…read moreservice and the technicians are excellent. They never bruise me. They are always well staffed and only once when the waiting area was packed as I watched it fill up very quickly, I had approx. a 20-minute wait. Everyone seemed to have the same scheduling needs, and they were handled well.

The sloooooowest of all locations avoid this one and go to Brodie lane instead! They move like…read moreturtles. Brodie lane 5 mins away has a fast and efficient team.