I was here to get a flu, COVID, and strep test and thank god they were open until 8pm. The staff…read morewas super friendly and it was unlike any of the other experiences I've ever had at an urgent care. I will be making the long trip over here just to see these guys again! The doctor, Margaret, was super kind and patient with me. I have never received this type of professional medical care at an urgent care. Kudos! There's also a 24hr Walgreens with great customer service nearby to fill your scripts.

I am so thankful I found this hidden gem in South Austin! I was in and out within an hour and NP…read moreElora was super thorough and competent. She called me quickly with my lab results and even answered a question unrelated to my original visit. She really cares for you as a person and doesn't see you as just another number. Thank you!

The women medical team at this office are AMAZING! The doctor and nurse I saw were incredibly kind,…read moreknowledgeable, easy to talk to, professional, proactive, patient, thorough and all the things of an ideal experience. Making an appointment was simple and timely. I have been looking for a new doctor close to home and feel excited to have found one. 10 stars all around!! Due to a bad experience 2 years ago, I have been avoiding this practice. It took the dr over a week to call in my prescription refills. Yesterday I needed to see a doctor asap and in a panic made an appt here. I was pleasantly surprised to see the new staff when I arrived -- and they exceeded my expectations. If you're looking for incredible women medical professionals - this is your place!

Excellent very professional medical staff! The office is small but I feel like the level of care…read morereceived was above par! Like a lot of people I've had my share of sitting in waiting rooms, etc. But what I liked about this place was I didn't sit for very long and the waiting room didn't feel like a waiting room per se. Comfy chairs, ample snacks; very new modern feel too. I was seen pretty close to my appointment time and the doctor got right to the point. Which I can appreciate bc I'm exceptionally busy during the weekday. I also felt like the doctor understood what I was describing without having to go into a lot of additional details. So If you're looking for something like I described, I highly highly recommend this place!! I had her initially considered switching doctors months ago but didn't, but now I wish I had back then. My old doctors saw soooo many patients, a lot of times my appointments would get bumped or even canceled sometimes.

I've been going here for years, and this clinic has infuriated me ever since I started coming…read moreregularly for allergy shots. I won't go into long details, but in short, and in no particular order: - the techs doing the shots are highly variable in their abilities. Some are lovely. Most will squeeze the living bejeebus out of your arm (I swear they leave more bruises than the needles themselves) and then wonder why you're flinching. PLEASE give better training. - the techs assume you magically know your schedule and doses of shots. They'll change your schedule and just assume that you know it, based on the color of your vial. Communication ... not so great. - Dr. Cooke was specifically recommended to me for being super detail oriented. Hmm? I had an actual near-death experience with drywall dust that he was super dismissive of, but thankfully I found a pulmonologist who was extremely helpful and understanding. He showed zero knowledge about air filtration, which seems important for reducing allergies. And the appointments are honestly so weird and creepy, looking at the color of my snot on random appointment days and touching all over my face with bare hands. - nobody answers voicemails - cool! I was traveling for 3 months and was proactive to discuss this with several people before going, since it would put a pause in my shots. Every person I spoke to gave different advice and didn't even follow their own guidance. They ordered my new vials two months early. There's just zero consistency or communication, which is stressful. - the waiting room is typically a disaster. People on their phones, watching videos with the volume turned up, sneezing and coughing galore with nobody bothering to wear masks... it's gross. I prefer to sit on the floor in the hallway to find peace and quiet, since nobody cares to make this room a nice atmosphere while you're waiting for shots and held for 30 minutes after. Since I've been a patient so long I feel trapped here, since I assume changing clinics would mean I need to start over. And I do like two of the shot-techs, out of the maybe 15 I have seen. But to know I will dread an hour a month to come here for shots, plus icky and unhelpful appointments... this is simply not a nice place.

Dr. Vigo is amazing but this is the mostly poorly run medical practice I've ever been to…read more They LOST my son's expensive & painful allergy test results. He waited many weeks for an appointment only to learn at the appointment that the allergy results had been lost. The appointment (that I also paid for) was USELESS without the results of his allergy tests. He was there for one reason only --ALLERGIES! no test results = useless. I've tried to rebook his test but no one answers the phone; the voicemail isn't activated and no return calls. No online way to be in touch either. Great doctor in an absolute joke of a practice. Sure hope he switches practices soon!

Carbon has always been quick, clean, and efficient. I book with them because they consistently have…read moreopenings and the process is much easier than other urgent care clinics I've tried. I've received excellent referrals, and the doctors are always kind, professional, and never judgmental. The only hiccup I've experienced was when a service listed online wasn't actually available in my area. Aside from that, every visit has been a great experience!

I am beyond grateful to have found this clinic! I awoke on a Sunday to severe pain and the thought…read moreof going to an urgent care clinic and waiting all day did not sound appealing. While searching online I found Carbon and was relieved I was given the option to actually make an appointment. They had a 9:15 appt and when I arrived there was only 1 person in front of me. The office was very modern and clean and the receptionist was quick and professional. I waited less than 10 minutes when I was called. They also have a lab onsite and when I downloaded their app, I had my results within minutes! My entire visit was 30-45 minutes, the dr. called in my meds and I was on my way. This is a great facility and while I hope to never need urgent care again, if I do, I will definitely come back here.

This adulting life is for the birds, the birds. Thankfully this imaging location makes it a bit…read moreeasier. Appointment scheduling was super easy and efficient. Reminders up until day of just in case you forget along with the pre-paperwork completed online. Their door says open at 7am vs Google maps sites that have 8, so I arrived about 5 minutes before the appointment at 8. Got into the back a bit late, with everything else going as planned. Joan way my technician and she was so pleasant and friendly. Made the process less stressful and efficient. She gave clear directions and only had to redo one item. The changing rooms were nice with and according style door with magnets so it's not just a sheet covering the opening like other places. Even the gentlemen who did my checkin was friendly and efficient. Helped to have the prework done.

Very slow on MRI results. More than two weeks, no answers. Phone calls toARA are a waste of time…read more Waiting on hold then they terminate call . Their call back system is inoperable, also hangs up on you. Seems no is able to help the patient at ARA. Other diagnostic practices are much more patient friendly. The staff at William cannon location is wonderful but owners/ managers seem uninterested in the patient welfare.

Harbor Health is simply wonderful! Everyone there -- the doctors, the PAs, the NPs, the assistants,…read morethe nurses, even the front desk staff -- is always so incredibly kind and you feel they truly care about you as a patient. They truly want you to be healthy and feel good. The North University clinic offers regular internal medicine/primary care and they also have an express care clinic with same day appointments that is open late for those times where you come down with something that needs professional attention. They accept most if not all major health insurances and I'm pretty sure they'll work with you if you don't have insurance.

Dr. Viveca Mishra is now our family's primary care provider, and we all love her! Sometimes it can…read morebe a challenge to see her at the last minute if you're ill. In that case, their in-house express care clinic is a great substitute-twice now I was able to schedule a same-day appointment to see Amy Acker, their caring and extremely competent nurse practitioner. Their offices are clean and their staff briskly efficient. There's also free parking in their underground garage.

This place is a godsend. I had a bad bout of poison ivy and I desperately needed treatment. This…read morewas the best medical experience I have ever had, and I have been to many doctors/treatment for years. Easy appointment. I arrived early. They got me in immediately, very friendly staff. Seen in minutes, treated quickly by very competent staff. Out in minutes. Problem resolved. If you want quick care this is the place to go.

FALSE ADVERTISING - went to get sports physical for $10. Made appointment as prescribed to get the…read more$10 physical. When walked in they tried charging me $70 because wasn't minor. They only said student - I am a college student. Not hard to add info to advertisement - especially since having to book appointment anyway to get discount.