What a pathetic waste of time. I scheduled a visit since I was sick , , filled out all the…read morepaperwork and the received confirmation texts for 2 hours... all confirming the meeting. So good so far, but then I went to the appointment, waited 1/2 hour... and guess what. No one is there. I finally went to the pharmacist and asked ist someone is coming to see me... assuming they were busy and trying to be polite on timing. They told me that no has been there all day. Then I called the helpline and it was even worse experience. Uneducated , unprofessional and unhelpful customer service. All she asked if I wanted to reschedule to another clinic but could not tell me that someone was actually at another location. Oh well..... that's the world we're living in now. I'd post zero stars if I could.

They will let you die even if you have a chronic illness, do not trust their help. They do not…read morerespond to messages unless forced and are unhelpful and uncaring.

Great experience here. I made an appointment, showed up on time, had zero wait before being called…read moreback, and the whole are was clean and professional. The clinician listened to my description and was able to recommend the right course of action. I wasn't here for anything complex - just a flu test and an ear infection check, but both simple concerns were able to be managed with no hassle.

Wildly rude practitioner today. I'll never visit a CVS Minute Clinic again. I had a 10:40…read moreappointment at the Slaughter Minute Clinic, but the CVS site said that the Lake Austin location had walk-ins available. Because the Lake Austin location is more convenient for me, I stopped in at 9:45 and signed into the kiosk system, which said "You'll be seen in 50 minutes or less as a walk-in" but I had to cancel my Slaughter appointment to accept that wait time. OK with me. By that math, I'd be seen at Lake Austin faster, and I was already there. I start waiting, and one patient gets called into the private office - they came out after about 20 minutes or so, and left. A second patient went in pretty soon after him - around 10:15 - and didn't come out until 10:45 ... this is a Minute Clinic ... wth ... at that point I'd been waiting for 50 minutes and assumed I'd be next, but the practitioner asked for "Andrea? ... Andrea?" Another potential patient had just signed in at the kiosk as a walk-in. The practitioner asked "Are you Andrea?" And the patient explained that no, she was a walk-up signing in to wait, too. At this point I spoke up and said, "Do you think I could take my turn if this other patient isn't here? I've been waiting almost an hour, and-" And she cut me off with a hand up, "Sir, just because the system SAYS you'll be seen that doesn't mean you'll be seen. I suggest you, and you (to the other walk up) make appointments for (some CVS she said was 45 minutes away)." I explained that I'd be seen right now if I'd just kept my appointment at Slaughter, and it doesn't seem right to not see us if the other scheduled patient hasn't shown up. Loudly, "I have to wait 10 minutes to see if she'll show up." So, I asked, "Could I please just wait 10 minutes then, to see if she doesn't show up?" And the practitioner said, "No. Because if she doesn't show up, I'm going to take a break." And she slammed her office door in our faces. Never using them again. And the real burn is that I opted to try Lake Front over Slaughter bc I've had great experiences with the practitioners at Lake Front. Too bad this practitioner ruined that streak.

The people that work there is awful and their prices for testing are insanely expensive. Went there…read morewith fever, chills and they made me wait 45min after my appointment without anyone informing me. Nurse was really unprofessional and rude. Ended up paying $230 with insurance for covid, flu & strep tests. They send me home with over the counter Tylenol

I went to the MinuteClinic on Slaughter Lane in Texas. I requested titer tests for antibodies to…read morerubella, measles, and mumps. The NP who drew my blood did a very good job, told me that the results would be available in about three business days, then charged me $100.00. Imagine my surprise when I received bills from LabCorp with the following charges: Rubella Antibodies, IgG - $73.50 Measles Antibodies, IgG - $131.25 Mumps Antibodies, IgG - $119.70 $324.25 in unexpected fees. Had I known this up front, I would have walked out without testing right then and there. I called MinuteClinic and they confirmed that they sent my blood sample to LabCorp for testing. They guess they just forgot to tell me there would be more fees. Damned inconvenient.

Extremely inexperienced staff. Have no idea what they are doing here. Couldn't even explain the…read morereasoning on why they couldn't help me.

Still waiting after 4 hours for them to update MyChart to show I am negative. They did my…read moreDaughter's in a hour. Not acceptable. They also don't print results.

Waited at the minute clinic for 30 minutes while the nurse didnt have one patient. Says walk ins…read morewelcome online but they are not. Asked the front for help three times, I was told walk ins are not welcome

From the owner: MinuteClinic® in AUSTIN is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

I was seen very quickly, staff was courteous and knowledgeable. Was able to do xray and all…read morenecessary tests. Very positive experience.

Please stay away from this clinic if you can. The PA saw my son for 5 mins, they did a nose swab…read moreand my insurance let them charge me $600.00. Their customer service representatives are not willing to help, and THEY DO keep your card on file and charge you. They say the fee is $100 but that's not true.

Stay away…read more It's open, but no one is around to help you out. Online it says walk-ins are a welcome however once you arrive it's only if there is an appointment available - hence no walk-in.

Don't schedule a Covid test at this location! Even though the online system allows you to schedule,…read morethey are no longer performing Covid tests here. Not only will the turn you away, they will also tell you there is nothing they can do about the online system or to help you get a new appointment at a different location. No customer service, no accountability, no help here. They told me they closed their drive-thru indefinitely so don't schedule a test here!

Very Good doctors.. Good care ... meds are free ... Very Friendly staff …read more.. Convenient location in Cedar Park

From the owner: For over 25 years, Samaritan Health Ministries (SHM) has provided high-quality, free,…read morepatient-centered transformational care services and accessible community solutions to the uninsured and under-served in Greater Williamson County. Empowering healthy lives for all, we provide transformational care, one patient at a time. SHM envisions a future where everyone can reach their health and wellness potential. We offer compassionate services in primary medical care, women's health and wellness, medical prescriptions and refills, patient labs, whole-community services and resources, and Life Coaching and Mental Wellness programs. Partner with us to break the barriers to wellness for those who need it most. Give today.

Came here early December 2025. I had gone to my OBGYN the day before going to Viks due to unnatural…read morebreast pain, swelling, & spreading redness. I left the OB completely freaked out (the on call doc when I went was absolutely awful) & not to mention, with no diagnosis or meds or anything at all. As someone who suffers from anxiety, I had a full blown anxiety attack for the next 24 hours. The following day I couldn't take it and came down the road to viks. Due to the intimate nature of my issue, I requested a female doctor but they told me they only had male; so I just took what I could get, not a huge deal. Front desk was fairly nice, filled out the papers, and they took me back fairly quickly. My doctor was Dr. Mcalasdair (apologies if i spelled that wrong). While I did originally want an ultra sound, he attempted talking me out of it. We went back and forth for a little bit but ultimately he said he was pretty confident he knew what was causing this, and while he didnt think an ultrasound was needed, he was willing to call their ultrasound person to come down and do it if I was adamant. I eventually caved and agreed to not do the ultrasound. Although he did make a little dig during our convo which I didn't appreciate (he said something along the lines of "I've been doing this for 30 years so I think I know what I'm doing). Please don't be condescending. Regardless of how long you've been in medicine, people are still allowed to advocate for themselves & their desires for their treatment. Anyway - aside from that, he was attentive and reassuring. However I've got to give it to the nurse - she really soothed me and my anxieties. She was such a sweetheart. She was maybe a middle aged lady with a British accent. She was so attentive, answered all my questions, checked on me, and when she could tell how nervous I was, she even brought me a little mini teddy bear with a viks shirt on to hold onto. No matter how old you are, little gestures like that really mean something, especially when you're scared. In the end, what I got was an IV in the arm with antibiotics. I believe it took like 45 min to fully drain. While I just sat there and waited, my nurse even brought me a heated blanket to make sure I was warm and comfortable. She was the best. They wrote me a prescription for an oral antibiotic but we were unsure if we were gonna make it on time before the pharmacy closed. On the off chance we didn't, they gave me my first pill ther so I wouldn't have to worry about missing a dose that night (in case we weren't able to get it until the next day). Thankfully we did make it to the pharmacy before they closed though. But that was really thoughtful. In the end, we ended up paying the ER price upon leaving. I haven't received any other bill in the mail so I can't speak on that experience yet... Also - the doctor called the next day to check up on me but I was unable to answer so he left a message. I called back the following day, but he wasn't busy with a patient so a message was taken. No call back. Called again the next day, he wasn't at the lakeway location, he was at another location. So I called the other viks location I was told he was at and they took a message since he was busy with a patient and told me he would call me back. He never did. I called again a day or two later back to the lakeway location and they gave me the same story and said they'd take a message but I told them I had already tried that multiple times and got no call back and told them I just wanted to speak to anyone on staff nurse or otherwise for them to answer my questions. So they put me on hold and I spoke to another doc I'm assuming, but not the one I saw, not dr macalasdair. This doc was pretty vague and dismissive with his answers. Basically it was like a couple word answers or "I can't answer that unless you come back in & we look at you again"...... mkay. He was unhelpful. Between the snarky response when I was advocating for myself in the room & the lack of call back and unhelpful response I got when I finally demanded to speak to anyone doctor on staff, that's why I took one star off. Otherwise, I had a solid experience. They fixed me and calmed my nerves at the same time. If anything goes awry with billing, I'll be sure to update my review. But for now, thanks for helping me!

I recently visited Vik's Complete Care after a severe fall while working in my closet and believed…read moreI needed immediate medical attention. Before going, I checked my Humana insurance, which listed this facility as a provider, so I arrived expecting to use my coverage. Once I arrived, I was told they do not accept insurance, which was very confusing and concerning given how they were listed under my plan. I was then informed that costs would start at around $800 or more, and according to the receptionist, they do not perform X-rays. Despite my insurance copay being $45, I was insisted upon to pay $800 upfront before any examination, without being seen by a doctor or receiving any medical evaluation. Due to the excessive cost, I declined treatment and left. The receptionist was extremely rude and dismissive throughout the interaction, which only made the situation worse. Being pressured for a large upfront payment before any care was provided raised serious concerns. Overall, between the lack of transparency regarding insurance, exorbitant pricing, and unprofessional behavior, I chose not to proceed with treatment and will not be returning. This experience left me very uncomfortable and concerned about how patients are treated here.