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    Vik Complete Care Lakeway

    3.2 (89 reviews)
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    Strawberry treat for my daughter after stitches pulled. She was so excited.
    Seth T.

    My daughter slipped and cut open the bottom of her chin on pool edging. I immediately called VIK complete care in Lakeway because I have a high deductible plan and I know traditional hospital ER visits would be painful. The gentleman that answered the phone was very professional. I told him my situation and he told me about their cash pay system and that my daughter's situation would fall under tier 1. The cost associated with this tier was very reasonable and I was able to get my daughter in within one minute of entry in the door. She received four stitches. she successfully held those stitches for five days in which I returned and they removed the stitches complementary. They also gave her a teddy "dog" after the stitches and then a strawberry slurpeee and stickers after she bravely took the stitches out with no pain. She is 3 and didn't even cry both during stitches and removal. The physician (Dr. Roe), the nurse (tall, nice, blonde) and EMT (nice, dark haired male) were the nicest and most professional we could have esker for and clearly loved their jobs. In fact, my daughter was willing and excited to give the nurse and the EMT a hug upon the conclusion of the visit. We will always use this facility. Top-notch service, five star for sure. We are lucky to have this facility in Lakeway, Texas.

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    4 months ago

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    5 months ago

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    17 days ago

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    5 months ago

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    11 months ago

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    2 years ago

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    1 year ago

    Go anywhere else. This place just charged me over $100 dollars and offered nothing to help/remedy the situation.

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    1 year ago

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    3 years ago

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    1 year ago

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    5 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    6 years ago

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    2 years ago

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    7 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    6 years ago

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    5 years ago

    The most knowledgeable,efficient and friendly healthcare experience I've ever had. Thank You

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    8 years ago

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    4 years ago

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    Page 1 of 3

    Ask the Community - Vik Complete Care Lakeway

    Review Highlights - Vik Complete Care Lakeway

    Hatia was my doctor and she was so knowledgeable and helpful.

    Mentioned in 2 reviews

    Read more highlights

    Baylor Scott and White Medical Center - Lakeway - The most delicious little frozen dessert I've tasted in a long time.

    Baylor Scott and White Medical Center - Lakeway

    2.6(54 reviews)
    1.0 mi

    The most outstanding staff and facilities I've seen in a hospital as an Austin area native. We are…read moreso grateful for their L&D which is incredible and highly competent. Lakeway needs BSW here. We delivered our first son 10 months ago here and they were amazing. We plan to have our next children here. I've been present in other births at other Austin area hospitals and nothing compares to the care and quality at BSW Lakeway L&D. It's like they recruited the best nurses in central Texas. I can go on to say that their ICU is also amazing. About 13 months ago we said goodbye to my grandma there at the age of 94. They were so wonderful making her comfortable with her final breaths and so gracious to us while we said goodbye. Great bedside manner. Highly recommend this hospital all around.

    Unfortunately, I've been to this location more times than I would have ever cared to over the…read moreyears. There's the main hospital which is quite large, and across the drive is a tall building that houses all of the specialty clinic offices (i.e., cardiology, obgyn, colorectal surgeon, GIs, etc). A complete renovation of the interior was completed during Covid when the clinics were closed. It's all bright, shiny and new, and now all the check in counters are on each side of a very wide long hallway on every floor. I really like all of the physicians and NPs that I see. It has taken me over six years to build my medical team and several of them are part of BSW. My favorite by far is my cardiologist. My least "dreaded" appointment to attend. Would be five stars, but a few things to note: like a few others have said, scheduling can be a bit of a nightmare at times. There's a central line you must call if you are unable to schedule through your patient portal (which is most often the case). I really wish I had the ability to contact each physician's office separately to speak to the schedulers who I personally know. And yes, some specialists are booked months out, sometimes into the following year. The specialty clinics appear to be understaffed. The parking garage is also not very convenient. It is located a little far away, and is not idea for someone with limited mobility. I have an inpatient procedure coming in the future, so I will be able to give an updated review of my experience at that time. Wish me luck!

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    Baylor Scott and White Medical Center - Lakeway
    Baylor Scott and White Medical Center - Lakeway
    Baylor Scott and White Medical Center - Lakeway - Waiting area

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    St. David's Emergency Center - Bee Cave - Super clean and organized too!

    St. David's Emergency Center - Bee Cave

    2.9(52 reviews)
    3.1 mi

    My 5-year-old son, who is unvaccinated (due to medical complications ) for pertussis, was seen…read morehere. He has had violent coughing fits for 6 days, some ending in vomiting, with clear mucus, and gasping for air, no fever or other symptoms. We informed Dr. Snyder of recent travel to the Big Island, where pertussis is circulating. Despite this, she refused to prescribe antibiotics. This contradicts CDC guidance for presumptive treatment and left my child and our community at risk. I told her we were switching pediatricians to someone near our home since his was almost 2 hours away so we needed something to start him on. Although the doctor was informed I was told to "follow up with one" or "go to a different hospital that does that kind of testing." No referral or concrete next step was offered. This represents not only a failure to act on clear CDC guidance, but also a failure to ensure appropriate continuity of care for a symptomatic, unvaccinated minor. While I can appreciate that she is a doctor that doesnt just throw antibiotics at children, this is a different case, and the fact that my son isn't vaccinated should have been treated more seriously. This would have been his second ever antibiotic but because we are with him and know this cough isnt normal we felt the antibiotic would be a smart choice. I called her again and she still refused. Requesting that we take him somewhere else, as if everyone can afford another doctor visit. I will be requesting an investigation into the clinical decision-making.

    Dr. Snyder and her team of nurses were so sweet the whole visit. So impressed and will be…read morerecommending them to anybody in need!

    Vik Complete Care Lakeway - urgent_care - Updated May 2026

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