I recently had a total knee replacement at Seton SW, and everyone I encountered from the front desk…read moreperson at check-in to the nurses, doctors, anesthetists, physical therapists, etc. were all so kind, patient and caring. I appreciate them all and the top notch care they provided.

I have been trying to get information about a charge for $43.50 (Laboratory) . I took my husband to…read moreER in Seton Southwest; he did not want to be treated without an idea of how much the visit would cost. After 20 minutes fighting to have a estimation, someone said the amount of $$ and he decided to leave without being treated. I have been trying to get information about this charge, but they don't keep record of me being authorized so they can talk to me; I work 8 to 5 ; I don't have him with me to authorize each time I call asking them to explain the charge for a "ghost service". Just be careful driving by 1826. You might get a bill! Thankful for the person who gave us a figure.

Very nice local Urgent Care facility. I used this small Urgent Care facility a few times in the…read morepast because it's so close to my home. Recently went in for a COVID test. They'd since changed to NextCare but were really good. I had to wait a little while, but it was worth the wait. The place is sparkling clean (this is very important to me). All of the staff were very nice and I got my test done properly.

The time they told me I would be seen was 50min after. This has happened twice to me now…read more Additionally, once we were seen both times I've been in there after the doctor left we waited in the room forever until I finally went out of the room and said uhh can we leave? And they were like oh yeah here's your paperwork. Poor communication.

My 5-year-old son, who is unvaccinated (due to medical complications ) for pertussis, was seen…read morehere. He has had violent coughing fits for 6 days, some ending in vomiting, with clear mucus, and gasping for air, no fever or other symptoms. We informed Dr. Snyder of recent travel to the Big Island, where pertussis is circulating. Despite this, she refused to prescribe antibiotics. This contradicts CDC guidance for presumptive treatment and left my child and our community at risk. I told her we were switching pediatricians to someone near our home since his was almost 2 hours away so we needed something to start him on. Although the doctor was informed I was told to "follow up with one" or "go to a different hospital that does that kind of testing." No referral or concrete next step was offered. This represents not only a failure to act on clear CDC guidance, but also a failure to ensure appropriate continuity of care for a symptomatic, unvaccinated minor. While I can appreciate that she is a doctor that doesnt just throw antibiotics at children, this is a different case, and the fact that my son isn't vaccinated should have been treated more seriously. This would have been his second ever antibiotic but because we are with him and know this cough isnt normal we felt the antibiotic would be a smart choice. I called her again and she still refused. Requesting that we take him somewhere else, as if everyone can afford another doctor visit. I will be requesting an investigation into the clinical decision-making.

Dr. Snyder and her team of nurses were so sweet the whole visit. So impressed and will be…read morerecommending them to anybody in need!

Treated so well!! Staff was professional. They only have board certified emergency physicians…read moreunlike other Free Standing ER's which often use moon lighting family doctors.

From the owner: Outpatient rehabilitation therapy provides non-residential diagnostic, therapeutic, and restorative…read moreservices to patients recovering from illness, injury, or disability to help them regain function and improve their quality of life.

Let me start with getting an appointment. I needed to see a Podiatrist so I called Baylor Scott and…read moreWhite because my insurance recommended them. I called and it took a while to get through as it's automated at first and you have to wait to speak with a live person. Once I did I got a person that answered the phone he told me that he was in training. He did a good job communicating but told me I'd get a call back within 24 hours. Unfortunately I missed the call back so I had to start the whole process over. I called again and spoke with a friendly and patient woman who booked me an appointment for the next day. Driving in was not a problem. There is a garage for parking. I found a spot and walked in. I wasn't sure where to go and asked the person working the desk on the first floor. She told me to take the elevator to the second floor. When I got there I noticed that the waiting area is clean, bright, and in a large space. I had a brief wait and then someone called me over. She checked me in and I paid. It was fairly quick and the person I spoke to was friendly. After paying she told me to sit and wait until they could get me in for X-rays and then a room. I waited for about 20 minutes and then a woman called my name. After my name was called I met two women who took me to get X-rays on my foot. They were both friendly. One of the women was guiding me through the process while the other was working on the the computer and checking the scans. It was actually very fast. After the x-rays, I was taken to an exam room. I waited less than five minutes and another woman came into the room. She asked me questions about my visit and medical history and then told me that the doctor would see me soon. I waited less than a minute and then the doctor walked into the room. He was very friendly and professional. He introduced himself and we talked about my medical history and why I was there. He then examined my foot and we went from there. He sent me off with some options and a plan for future treatment if necessary. Overall I had a mostly positive experience at Baylor Scott and White. My only frustration was with the automated answering system and wait to get a live person on the phone. Other than that the parking lot was convenient, the office was clean and bright and everyone that worked there was friendly and professional.

I concur with the majority of reviewers....BSW has excellent doctors but have MORONS doing the…read moreadministrative end of the business. In my case, it was a simple yearly "wellness" exam. My primary care physician was out on maternity leave, so I was assigned a PA to do the exam. As it turned out, the PA had nothing but all 5 star reviews and I agreed with that rating. My "estimate" for the visit was $0, as expected. HOWEVER, i was BILLED $115 for what is a ZERO co-payment visit. For two months I went back and forth between the clinic, the billing department, the clinic, the appeal department, etc. etc. The "final ruling" was that the PA is a SPECIALIST, and his 2 minute lung test was $55 extra! It will be a cold day in hell before they ever collect $115 from me.....I will be filing a complaint with the feds today.

I have been to Ally twice in about three weeks. I went in there and was immediately admitted and in…read moreand out within about 45 minutes. I really enjoyed the doctor. I felt like she was straightforward and also very forthcoming with how to avoid having to be back in there again in two weeks. I didn't feel judged. Most importantly. I did not feel judged by any of the staff at all. I felt very Seen and they took incredible care of me. I would go there again in a heartbeat. If it's the end of the day and you're not feeling well and you just don't have time to go see your regular GP this is the most excellent option. I do have insurance, but I know that they have a program that will help people without insurance and they do not hide what your charges are gonna be. I appreciate their transparency appreciate their professionalism and this is the second location I visited, and I am a very big fan of ALLY.

I want to thank the people at Ally South Austin for taking care of me. Such a great group of…read moreprofessionals. Everyone from Brook at the front desk to the back were great. Keegan was my nurse and did a great job of making me more comfortable. I saw Dr. NAIR and he made sure I was better and gave me RX for meds to take at home. Sang was Rx tech and he was great also. Rachael made me feel at ease and not a burden. Great facility!!!

Vic Complete Care Westlake is the absolute best! We have gone too many times to count and they…read morealways provide quality, efficient and adorable care. They have been able to give us medicine on site if it's late and the MD always calls the next day or two to check in. Parking is easy and the wait times have never been too long. I really appreciate having this place nearby!

Dr Singh was excellent. He was patient and listened well and answered lots of questions. We were…read moregrateful for his service. The staff was friendly and we were in and out quickly and the price was less than we expected to pay for an ER which is wonderful. We were referred by a friend who uses them often. We will be back, but hopefully not for a while.

Professionalism and the level of care. I went there for a Crohn's flareup in much pain. I think I…read morewas the only a patient there, the nurse was rude and it took the doctor over an hour to give me some type of treatment to help relieve the pain which was a medicine that I had at home that I could've taken. So yes, a scam!

I retract my previous review. This location is almost definitely participating in insurance fraud…read moreand overcharging both patients and their insurance companies. I would not recommend.

I have been going to Dr Geyer for over a year and in my entire life I have to say he is the most…read morethorough Doctor I. Have ever had. I went for years without ever going to a doctor for routine checkups until I had a medical wake up call, that could of been a very bad event. Since then I have had testing and follow up from Dr Geyer on a regular basis and my health has turned around. The visits with him and his nurses are friendly, professional, timely and they always take the time to explain things to me. I never have to worry about prescription refills as he takes care of that while I'm in his office. I love the reminders they put out so that there is never a reason to forget about your appointment. I highly recommend Dr Geyer and his staff for a great medical experience.

Dr. Geyer is a godsend. He is caring and knowledgeable and each time I see him he impresses me even…read moremore. My GP before him was a legend in the Austin medical community and I feared I would never find anyone to really replace him after having to leave him over insurance issues. Dr. Geyer has ended up as his equal and that is the highest praise I can give.

My father recently had his defibrillator battery replaced at this hospital. We've spent a lot of…read moretime here over the past 16 years. They've made improvements to parking and the rooms, but the café and food options still need some work. The check-in process for day procedures could also use improvement. It seems they are updating the lobby area as well. The staff is attentive and does their best, and I had a great experience with the ER staff during my last visit. However, the follow-up care after the ER visit could be better. Overall, this hospital is one of the better options in the Austin area. After reading others' reviews and their experiences, I've realized that many of the issues are common across hospitals in the US medical system, not just this one. I am glad we have the doctors of St David's South on my father's medical team. They have given us 16 and counting bonus years.

DO NOT LET THE AMBULANCE TAKE YOUR LOVED ONE HERE! He was rushed to this hospital against our…read morewishes when his doctor told him to go to the heart hospital of Austin. I told the paramedics that they wouldn't do as good as a job at a different hospital. I was right! after they told me what hospital he went to and it had a 2.8 rating!!!!!! He just text me and told me "I think you're right about the rating of this place so they don't seem to be getting amywhere and almost wanna send me home when they haven't done anything and I can't even get out of bed still"" He's just gonna have to go to Heart hospital I begged them to take him to earlier. Wasting precious time. They better transfer him to the other hospital because he can't even get out of bed or get in an Uber to go to the other hospital. I am livid. Read all the other one star reviews and go somewhere else please A day or two later he put him on more blood pressure medication that lowered his blood pressure to dangerously low at 60! They did a procedure on him to check for blockages in his heart and found nothing. He left the hospital and no better shape than he arrived. He's now transferred to a skilled nursing facility and I'm so less stressed now that he's out of Saint David's! I am an honest person so I do have to admit that the staff was very kind and professional.