HORRIBLE, phone service and no professional response. Referred by VA , tried for 6 months to get an appointment. You can't trust this group.

This is a great set of doctos. Dr Tumu operated on my L4/5 and I am extremely satisfied. They get a 12 on a scale of 10. The only complaint is their Phone System. The operator explained there is a known problem with the phone system but nobody wants to fix it. Anytime a call comes in for a different doctor, all of their calls a placed higher in the "q'. I can be on hold and my position will go from 6 to 4 to 2 then back to 4 or 6 back to 1. Crazy! read more

It seams the quality of care from their front office, isn't there any more. The quality of trying to talk to a receptionist without her being nasty or condescending especially Christia is horrible, she needs to get a new job. She lacks compassion and she so snobby it's pathetic. Apparently your not allowed to ask about a Dr and their speciality, she will surely see this place go down hill. Her famous phrase it were a Neuro surgeon office not an neurologist. Yes I'm very well aware. The reason I called but I guess she can't comprehend the reason people call. read more

After suffering with SCDS for years, it was time to finally take the step to have it corrected. Elective brain surgery is never high on anyone's "to-do" list, but it did afford me the added time of doing a thorough search to find the best Brain Surgeon I could locate. While I was planning on selecting a surgeon here in Austin, I did not limit my search to just this city. I looked in all areas of Texas and even beyond. However, once I identified Dr Kemper, I was confident that I had found the best surgeon for my needs regardless of location. To be brief, Dr. Kemper is a fantastic surgeon. While some might consider his consultations to be brief, the correct term is "concise". His information is spot on, and he not only communicates what is involved he instills a confidence that he will execute the surgery with the highest degree of skill and optimal results. Once I decided to schedule the procedure, he said to me plainly "I will do my very best to get you through this" and I not only believed him, but I placed my full trust in him. My surgery was 3 months ago. Not only did Dr Kemper live up to my expectations but I am happy to say that I am better today that I have been in many, many years. My condition is 100% corrected and there are no residual effects from the procedure; even my 8" scar is invisible and no nerve issues with my skin. I can not thank him enough or recommend him any higher - he's the best. I would also like to thank his staff for their excellent care. I know that managing a clientele comprised of folks needing complex surgeries is not an easy thing, but they go out of their way to accommodate as best as they can. Ironically, my condition required the partnership with an Austin ENT Surgeon who is also "Dr. Kemper". While they are not related, they both worked flawlessly as a team, and I am forever grateful. Cheers! read more

I haven't even been there yet, but I can say that the scheduling nurse there needs to chill. I am the patient going through terrible things and the last thing I need is an extremely rude, bitter, has-to-be right kind of person scheduling my appointment. I made the appointment for a day earlier and she refused to accept that. I was wrong she was right?? Interrupted me, cut me off, had to be right, down right rude. I caved. She needed to be right. Go on vacation. Just don't be allowed to talk to the public ever. I just can't wait to go to my appointment now. read more

The office person " Margarita" was very rude and over talked myself. I couldn't get it a word with this person. Very disappointed since the MD was great. read more

When choosing a doctor's office, the only thing that *really* matters is the competency of the doctor, especially if your condition is serious or difficult to diagnose. To the best of my knowledge, Dr. Peterson was a fine choice as a doctor. On medical grounds alone, I recommend him, and our neurologist and family doctor recommended him too. He has a 'no frills' bedside manner, which is okay. Pick your doctor's office based on your doctor. Besides medical expertise, Dr. Peterson spent very little time with us, sometimes ending the appointment unexpectedly without answering all our questions (typical for a specialist). This made dealing with a difficult chronic illness even more difficult. That said, be prepared to be continually frustrated by the rest of the staff here. Because it's a specialists office (neurosurgeons don't grow on trees), the staff literally doesn't care whether they provide good service or not. Dealing with them is a pain, and I've almost never had a single good experience with the staff. Be prepared to call them over and over to get anything done. It's not you- it's them. - For example, they stop answering the phone at 4, although the office is open until 5. When I questioned this, the staffer argued back to me. - We've been told they would call us back with referral information, and then never received a call back. I left two voicemails. - When we required a doctor's note to refund a plane ticket, the staffer was rude and unhelpful with an attitude. It just blows my mind how such an elite team of doctors can have such an inadequate staff. So, focus on what is important - the doctors and their expertise, and keep your expectations low for everything else. read more

I could NOT be happier with the services I received from Dr. Craig Kemper and all of the staff at Austin Brain and Spine as well as from St Davids Medical Center. I was in absolute agony with a badly herniated disc between my lower lumbar discs L2 and L3, to the point where I couldn't stand erect beyond about 50 degrees without severe pain. The staff and Dr. Kemper were very understanding, went to great effort to quickly schedule my surgery and recovery is progressing nicely. I highly recommend Dr. Kemper and his staff. Also, he was recommended to me by my neurologist at the Austin VA. read more

This review is for Dr Madera, this is a 1 year after surgery review. When Dr Madera first looked at my scans I asked her, what are the odds this will really help? I expected a well you never know yada yada yada, but instead she looked at me and replied I know I can fix this. I loved that confidence, it was a major surgery and I knew it was going to be, she said it would take about 6 hours. Dr Madera told me there would be times in the first year that I would think something went really wrong, and she was right, I did, she also told me that would pass and that the healing process would be up and down, it was. Prior to this surgery I had 2 other surgeries with a DR at another place, I am so glad I switched to Dr Madera, the lady is incredible and even that description falls way short, I am convinced she is the BEST, period. A year later my back is 95% better and probably if I exercised more it would be even better, but 95% better changed my life, I can now walk all day without pain, before the surgery it was 5 minutes, I am so glad I met Dr Madera and had the surgery read more

Wish I could give an actual review of Dr. Kemper, but the office staff is so completely incompetent, that I sadly had to give up on the practice completely. After being talked at (yes, I said at) in a manner I found to be combative at best, belligerent more accurately, I showed up for an appointment today that had been 'canceled' without anyone notifying me. And to top it off, they were shifting me to another provider without notification of doing so. I had specifically made the appointment as Dr. Kemper came highly regarded. He may be a wonderful doctor, but his office staff, Sierra in particular, is atrocious. (Not sure if that is actually how her name is spelled) Fair warning to Dr. Kemper (and all physicians): you may be the reason that people come to your offices, but your front office staff are the face of your organization. First and foremost, these people are customer service agents. If they can't speak intelligently and with kindness and concern to those suffering who need your help, you should probably find some who can. read more

Update: So at my recent visit I will say that I was really impressed by the entire staff. I felt like I was important and that I was truly being cared for. From check in, the nurses, and checking out. Everyone I encountered was really kind and caring. I was really impressed and grateful. Dr. Cooper of course is amazing and thorough and his PA Joan was exactly the same. Thank you guys so very much. Dr. Cooper is amazing, but this review is for the staff. Be prepared to never get your calls returned. This place has been an absolute nightmare. If it wasn't for Dr. Cooper I would leave this practice and never Update This review is for Cameron, Dr. Cooper's PA only. I This man is such a genuine PA. He is extremely thorough, kind, caring, and knowledgeable. He has seen my husband twice and you can just tell he truly cares about his patients! Thank you so Cameron! read more

scheduling staff named Rosemary was very rude when I called to schedule my appointment. I was referred here by my PCP. Although she already found my referral but still asked me to wait and said she will call me back. I never got a call back and had to call them myself. I don't understand why she asked me to wait when she had all the required info to schedule this appointment. read more

Worst customer service and reception experience. Margo (Margareet) or something like that was so rude, condensing and didn't care about the patients. It's Diddy that a person like that even works in the medical field. Wow!! What a disgrace to Austin back and spine! read more

Dr Craig Kemper removed a sphenoid ridge meningioma from behind my right eye in January of 2016. I'm still alive. Enough said. (Oh, wait. More detail? OK.) The office was friendly and helpful. Dr Kemper was honest, plain-spoken, and straightforward with me about my chances. My recovery was monitored closely. In short, they did everything they were supposed to do. If you are in Central Texas and have to have a neurosurgeon in your life, these would be the ones I'd have. read more

I was referred to Seton Brain and Spine by an acquaintance of one of the doctors; I have called the office 6 times and have been transferred to the new patient coordinator voice-mail (Diane) each time. It took three weeks for her to return my call. Its the 6th week and I still don't have an appointment. I have moved on to Dr. Loftus who is with the Austin Neurological Institute. Perhaps it's a blessing in disguise. If this is the way they treat perspective clients I hate to see how they treat you once you're snagged. I'll be canceling my referral and taking my 30k elsewhere. Tricare patients beware that your not being referred to an out of network provider. If you get caught using the office tax ID # you could be on the hook for the cost accrued. Jim Craft read more

While I really like Dr. Hummell, as he did an awesome job with the surgery on my bac , the staff at the office are extremely unhelpful. They act like they could care less about me and my care. I have no idea what they tell him when I call and leave a message, and that in itself is a major ordeal. A while back I called to request a physical therapy referral and was told I HAD to come in and see him. When I did see him I told him this and HE said no that was not true. Recently, I had called twice and then had to call back to see why no one had contacted me (in over a week) the response was "oh well he hasn't responded to us so when he responds to us we will respond to you." I guess follow up by staff is not a thing there. I recently referred someone to this office and they, too, have had a difficult time getting people to respond to them. I totally understand working everyday with people with health issues can get taxing for healthcare workers, but how do you think the patient feels to be in pain AND then have to deal with staff like this??? And I see that the doctors are getting rave reviews but staff not so much. Be warned because you deal with staff much more than the doctors and I'm pretty sure they don't hear half of what the staff is actually told. read more

Austin Brain and Spine is the home of John Stokes MD, see my review of John. Every appointment I have had there, they were on time, followed up with me and generally took care of business. They even filed my insurance correctly! read more

My life has been taken from me. I did not have an accident nor did I fall. I started having back issues in November of 2010, went to e.r and was treated like I was not human, I never knew pain existed in the manner in which I felt. So I decided to go to another hospital for the 14x, since Breckenridge told me every one has back issues and yours in no different, without an mri or cat, they diagnose me with sciatica. My visit to seton northwest said how come I had not been given an mri on the 3rd visit....???, so I was given one and then told I needed emergency surgery!!! My L-5 had ruptured. Dr.Madera was the unfortunate doctor on call. I left there with s-1nerve damage and a collapse disc. She said oops I accidentally cut into your nerve, sorry. Had to have surgery#2 do to her taken all my mucous out of my disc. Now I have a pending surgery for a fusion to look forward to...I was 36 at the time, now I will be 41 next month. I was still charged, and it was charged off within the same yr as my surgery to collections and missed up credit. I would not want anyone going through my situation And the insurance I had she said they did not accept,which was a lie!! Good luck to those who choose to put their lives in the hands of that faculty (Austin Brain and Spine) read more

My husband and I both go to Dr. Madera. We love her and have had a very good experience with her! She is an expert and has excellent bedside manner! I would recommend her specifically to anyone. The office we see her at is clean and easy to find. It has lots of seating for while you wait which I appreciate. read more

Dr. Peterson completed multilevel artificial disk replacement surgery on my cervical spine last year. I was almost broken by the pain by the time I got to him. From the first time I called his office, I was welcomed and treated with such warmth, kindness, and respect by literally everyone associated with Austin Brain and Spine. There are not enough superlatives in my expansive vocabulary to explain the respect and appreciation I have for everyone there, especially for Dr. Peterson himself. He returned me to life...nothing less than that. I have had to know too many surgeons and other medical professionals in my life so far, and none has ever shown the respect, humanity, grace, kindness, professionalism, and skill he did. I have said "Thank you" a dozen times already, but here is one more, because "Thank you" just feels woefully inadequate. read more

Thank you so much Dr Hummel! He performed surgery on my back last year, december 2016. A year later, i am still feeling no pain. There will be some rehab involved, but the miracle that I am feeling in my body is something I feel a great indebtedness for. I hope he continues to be in the surgical practice for a long time, so that he can help many more people like myself. There is hope for all back pain sufferers, and his name is Dr. Hummel. read more

All doctors are well-qualified although as a former patient of Dr Madera' s I cannot and will not give her positive reviews. She did not spend more than 15 minutes with me and on each of the two appointments I had with her did not show up on time and did not appear organized and not seriously concerned in my medical problem: very little empathy and commitment although she took my case and definitely billed my health insurance! On 2 separate scheduled appointments she cancelled them while my wife were driving to the scheduled time--more than one plus hour from her office. She did not demonstrate any thought or concern and I will not recommend her or The Brain and Spine. Dr. Madera wasted my time and this has contributed to delayed & much needed medical treatment. On a positive note, Dr. Madera referred my case to a very qualified physician...at least she new her medical skills' limitations. As a former hospital Ceo/Administrator of more than 30 years successful experience I was disappointed with Dr. Madera's lack of patient care with me. read more

Dr. Dan Peterson saved my life. Twice. It's a long story... Far too long to type into this little text field... But, I've lived most of my life with a great deal of spine pain. Every doctor I had ever seen told me to expect at least some pain for the rest of my time and that not much could really be done about it. Dr. Dan refused to look at it that way and made it his mission to find me relief. I now have three total disc replacements - all done by Dr. Dan and zero pain as well as complete range of motion. I think there are doctors that are good at what they do... and then I think there are doctors with real talent and a real passion for what they do. Dr. Dan is the former. He's my angel... and I owe the guy everything. read more

So I broke my back almost 25 years ago. As much as you can break it and still walk away limping. 4 surgeries in the Air Force by military surgeons kept me walking, but did not relieve the pain I was in at all. After retiring from the military, I sought out Dr. Matthew Hummel in 1998 and had my first fusion to reduce the pain and lack of mobility. From 1998 to 2012, I had a full life of Mountain biking, climbing, swimming, backpacking and worldwide adventure. Then in 2012 I had an accident on my bike which resulted in Spinal Stenosis and caused my legs to weaken to the point of being unable to walk any distance at all without doubling over in awful pain. And I do mean awful pain. After much internal debate (surgery number SIX did not sound like a fun thing), I sought out Dr. Hummel again and elected for a second fusion at L4L5. Surgery was long at 5 and one half hours, and I did not respond right away as I did in 1998. Chalk that up to age. Anyway, I was walking the day after surgery and have improved enough over the course of one month that I have began to recover my ability to walk and flex without any of the previously felt pain from the stenosis. In fact, I'm feeling well enough to start Long Distance swimming again in Lake Travis, and feel well enough to get back to biking and hiking in the near future. The best part of this is the lack of pain. It is amazing what pain can do to your life and the lives of those close to you. So, Dr. Hummel, I am forever in your debt, and hope to send you photos from another mountain peak somewhere in the world. I couldn't ask for more! Thanks again. read more

Austin Brain & Spine PA - Back on top of the World! Thanks Dr. Hummel!!!! - Neurologist Near Me - Austin, Texas

I recently told Dr. Hummell that he is my #2 hero, right after my husband. He performed a miracle on me, and my husband and I will always be grateful. Here's my story: I had a pinched nerve in my cervical (neck) spine. It had given me trouble over a few years, but suddenly one day in July it became excruciating and wouldn't stop. The major pain was in my arm, and it was so bad within a few days that I couldn't be in any position other than flat on my back for more than a few minutes. Otherwise, I would be in tears. After undergoing multiple weeks of chiropractics and physical therapy, I got an MRI. The MRI indicated that I needed surgery. Spine surgery is not something to be entered into lightly, so I talked to seven surgeons, including "the best of the best" in Houston. One surgeon recommended a double fusion of my vertebra, and the others recommended a single fusion. I really wasn't excited about any kind of fusion, as I love to waterski, surf, and snowboard, and I wasn't sure if I could still do those things with a fused spine. The seventh surgeon I talked to was Dr. Hummell. He was the ONLY surgeon to actually sit down in front of a large screen and explain my MRI to me in detail. Then he gave me his recommendation, without asking what the other surgeons recommended. (I had a few surgeons ask me what recommendation(s) I had received before they gave me theirs, which I thought to be somewhat unprofessional and lacking in confidence.) Dr. Hummell also made a recommendation that no other surgeon had made. He thought that because of the location of my herniated disc (to the side) that he could enter through the back of my neck and simply remove it, without the need for any fusion. He couldn't guarantee with 100% certainty that it would be successful (I don't think any surgeon in that position could), but he felt very good about it, and I felt very confident in him. If it didn't work, he would do another surgery with a frontal approach and do a fusion, like all of the other surgeons wanted to do. I told him I was willing to go for it, as I really didn't want a fusion. He then warned me that entering the spine from the back involves cutting through a lot of muscle, and the recovery was going to be extremely painful. He really emphasized this point. (By contrast, cervical fusions are generally done from the front, and because they don't cut much muscle, I understand that the recovery really isn't that bad.) Again, I wanted to avoid a fusion, so I said OK to the painful recovery. He did the surgery from the back (a partial discectomy of the C6-C7 disk, with no fusion), and OH MY GOSH, I have now experienced an 11 on the 1-10 pain scale. I didn't realize that I needed to wake myself in the middle of the night to take my pain medication. There were 2 or 3 times when I didn't take them at the exact right time, and the pain felt like I was being eaten by a wild animal. So TAKE YOUR MEDS precisely, including setting an alarm in the middle of the night to take them. And then get off the meds as quickly as possible, as they really mess with your mind. After the major pain subsided, I still had some lingering pain and a couple of setbacks. (Ten days after surgery, I fell as a result of major vertigo.) So I really didn't know for several weeks if the surgery was "successful" or not. There were a few weeks when I thought I was going to live with mild to moderate arm pain for the rest of my life. But I am thrilled to say that I am now 3 months post-op, and I have ZERO pain (and have for several weeks). Dr. Hummell saved me! I will forever be indebted to Dr. Hummell. He took a position that no one else took, presented it with the confidence that only comes from years of experience, and he performed perfectly. On top of that, he is very kind and compassionate. We cannot recommend him enough!! read more

Not sure why all of the negative reviews. After my surgery, I had several follow-up calls to office staff and they were quick to reply. Dr. Peterson performed bilateral foraminotomy surgery to address stenosis in my lower back. The radiating pain down both legs was gone same day of surgery. I have arthritis that has caused some degeneration so there is still some lower back pain that is controlled with over the counter medication. Good to be off the "pain management" drugs and able to do some physical activity without the pain. read more

Dr. Madera got very defensive when I just wanted feedback. She said she didn't have all of the documentation from my referring Dr. so she could not recommend a solution, yet in the office prior with her a few days before, she was fairly sure she had a solution. In addition to having more then one existing condition, she stated since one condition didn't start before the other, there was nothing she could do to help. Sadly, both conditions had been happening I just hadn't come to find that until recently the other existed. That seemed to be enough to rule out any help even though my condition still gets worse each day. 2 stars because the waiting area was nice. read more

Being ignored as a patient. I've been trying for over 3 weeks to get an appointment with Dr Tumu. This is ridiculous, I was referred here from Procare Medical and yet I am apparently not worthy enough to go through a $68,000 surgery that I need. I have insurance that I was planning on using that I know would fully cover the surgery and after calling I finally got his office aid (she was a sweet heart though) only to be told that he never would get back to me because he decided to no long deal with Procare patience. He had no courtesy to contact me to tell me this or to refer me to another surgeon knowing he would never call me back after being TOLD that I would get a call back, and he told me this, not his assistant. I still can not get a surgeon, I've been fighting to get one, I'm sick of being in pain and it seems like there isn't a surgeon in Austin willing to help me get out of pain or at least I can no longer get a referral. Yes I rated Procare for this too. I can't believe how worthless everyone makes you feel because of a car wreck that is out of your control. How else are you suppose to feel if nobody will return your calls or help you? read more

Dr. Matthew hummell is an amazing doctor. I had chiari decompression surgery and this procedure literally changed my life. As well as my husband and my kids! I am able to do so many things now that I couldn't before. Dr. Hummell made me feel so comfortable and assured me that this was not a big deal. He gave me the info I needed and was very informative and answered all my questions. I would recommend him )and have many times already) to anyone who needs to see neurologist. Thanks dr. For giving me my life back! read more

I highly recommend Dr. Craig Kemper (Austin Brain & Spine). I had experienced minor back issues on and off during my adult life. When my back issues got more painful and consistent I was referred to Dr. Kemper. He was very thorough in explaining my options. He did not rush me to make decisions. Dr. Kemper is an exemplary surgeon - immediately after surgery I felt better than I had in a very long time! My recovery was monitored closely, and Dr. Kemper's care and concern were consistent through the whole process. It has been several years since my surgery and I have not had any problems. I am so thankful I was under the care of a top-notch doctor! I have referred Dr. Kemper to numerous people with neck or back issues - and they have all been 100% happy with their care and outcomes. read more

Dr. Daniel Peterson is my "personal Jesus". NOT too strong a statement! This amazing neurosurgeon has seen me smoothly through not one, but TWO back surgeries in the space of two years. I have degenerative disc disease (lucky me) and my herniated L4-L5 disc has herniated twice - 2014 & 2016 - to the point the "jelly" was pressing hard on the sciatic nerve down my left leg. Upon waking from my discectomy both times, other than the pain at the (tiny!) incision site, the blinding pain down my left leg was gone. I've joked with the good doctor he should just install a zipper back there. So, if you're in Austin (or wish to travel for amazing skill and care), I highly recommend Dr. Peterson and Austin Brain and Spine. read more

Post op for third surgery. Worse pain and difficulty walking than ever before. Now refers me to pain specialist. Followed procedures for pain management but when ended up in ER, at their on call PAs suggestion last night, I am suddenly Dr shopping. Wash my hands of this organization. And will continue with Pain Dr Who actually cares . read more

I am so very blessed to have met Dr. Daniel Peterson and all the amazing staff at Austin Brain and Spine. I have had a remarkable recovery after surgery and I am able to do things once told I would not by other Dr.'s- so yes always get a second opinion because that is how I met Dr. Peterson and his staff. The staff at Austin Brain and Spine are very attentive, sweet, caring, and I am better (literally) for having met them! read more

Long story short: Dr. Madera is AMAZING!!!! The staff is helpful and personable and the facility is clean and inviting. My Story: In late January I was sent to Austin Brain and Spine from the ER expecting to hear I had a herniated disc or something in the realm of "not super scary". I was seen by Dr. Madera who fit me in her schedule last minute so I wouldn't have to wait over the weekend. I am normally a more holistic person and don't like medicine or push for surgery; I often feel rushed in appointments or not really heard. With Dr. Madera, I was never rushed and I felt right away that I was in good hands and she would get to the bottom of things. I had been having various other ailments for over a year that my primary care and other specialist had not resolved so Dr. Madera really covered the bases to see what all could be going on with me. She was very kind and took her time as she explained that what I was facing was much more serious. When she explained my MRI showed a "cavernoma"; (a bleed inside my cervical spinal cord), or a possible tumor all I could hear was Charlie Brown talking. All the same, Dr. Madera put me at ease, while not over promising or giving false hope as to the reality of my situation. She explained the path forward and options available to me and was very genuine in her approach which I really appreciated. Dr. Madera explained that If operable, surgery would involve accessing inside my spinal cord and would be risky, however to not operate could have left me with a ticking time bomb. Luckily, after monitoring the bleed and determining the exact location, she was able to offer surgery for my condition and I am happy to say that it was a success. Spinal surgery is never what anyone ever wants, but I would trust Dr. Madera again for myself or family without a doubt!!!! As a parent of young children, I knew either path would be risky but I feel very fortunate that I ended up in her care and I am confident that my recovery will continue to improve over time. I am here typing this review with a hand that she fixed, I have minimal pain and I was able to return to full duty at work. On a final note, a big hat off to the support staff that was always helpful with scheduling and the paperwork end of things. No one like dealing with it, but it has to get done and they do it with a smile!!! Thank you read more

I was referred to Dr. Peterson in August of this year for a herniated disc, bone spurs and massive headaches. He did absolutely nothing. I was referred to a pain management doctor who did everything he could to help but nothing did. He referred me back to Dr. Peterson with the recommendation to have a surgery. Dr. Peterson sent me for another MRI to see if there were any changes due to the fact that the pain was getting worse and I am now experiencing numbness in my arms, hands and feet/toes, during the follow up from the 2nd MRI he said he didn't know what was wrong and there was nothing he could see to fix on the MRI because the bulged disc is minor and he didn't know what was wrong me. That was it the appointment was over at that point. The front receptionist who checks you in for your appointments is a snotty little twit. The billing department is absolutely useless and incompetent. They have no clue how to verify insurance and when they are wrong they do nothing to rectify the situation. The only two people in this office who are worth anything would be Bruce and Rosemary. Absolute waist of time and money. read more

Amazing place. I was referred to Dr. Kemper. He explained all the options extensively, and asked what I wanted to do. What am I comfortable with. I feel like I'm in good hands here. The office staff is AMAZING! Shout out to Barbara who is an absolute angel. Absolutely no complaints here. I love you guys! read more

Dr. Tumu is extremely intelligent and compassionate, and was recommended to me by several other surgeons inside and outside of the city. He is top notch. You can tell that he cares about his patients and takes time to answer all questions, and has a conservative approach to surgery, only performing it when truly necessary. He has helped me regain my trust in doctors after bad experiences with others. I think they have also improved the front desk service, but the quality of doctors is a hundred times more important than the front desk in my opinion, as the surgery you live with for the rest of your life. read more

Don't make an appointment here! I'm sure the doctors here are great at what they do, but just getting someone to call you back AND keeping the original appointment can be extremely difficult. I saw Dr. Tumu and was relieved to get some help after the first visit. I scheduled a follow up visit as requested by the doctor for two weeks later. I travel for work so I made sure my flight schedule would put me back in Austin in time for my appointment. I received a call the day before my appointment saying that my appointment has been moved up. I told them that I couldn't make the appointment because I'd be in flight. There was nothing I could do to make the appointment. The problem here is that I am in a lot of pain and I have several things I wanted to review with the doctor. Now, I have to wait another two weeks to see him. After reading other reviews with similar complaints I realized that I'm not the only one who has these types of problems with Austin Brain and Surgery. No wonder I was the ONLY one in the waiting room when I showed up for my first appointment. Do yourself a favor and go somewhere else, especially if you are in a lot of pain. Otherwise, you will find yourself juggling other prior commitments because this place doesn't keep their scheduled appointment times. read more

Matthew Hummell is a wonderful human as well as great neurosurgeon. He operated on my mother's spine in Mid-September, and it's still Mid-September, and she's doing almost everything that she could before. Dr. Hummell is so friendly, will answer any questions that he can, and genuinely wants the patient to get the best result they possibly can. I found myself arranging my day so I could go with my mom to her appointments, and my mother and I are both so grateful to Dr. Hummell as well as his staff for her excellent care. read more

Austin Brain and Spine has made my world such a better place. I can not say enough good things about my experience. Dr. Modera made me feel at ease and gave me such reassurance during my whole experience. Where other specialists might have gone for the more aggressive surgery right away she did not and she was right!! I had my surgery and was walking eating and home that same day within a couple hours! Her staff as well were nothing more than perfection. There was some miscommunication between them and the insurance company and they were on top of it and had me rescheduled the next day! THINGS HAPPEN! Anyone who leaves a bad review because of that should put themselves in their shoes and realize the amount of liability involved. I'd much rather them ride the edge of caution! Anyways if you need a Brain and Spine Specialist this is your Doc and I'd recommend her any time! read more