DO NOT WASTE YOUR TIME OR MONEY!! They lost our paperwork. Then threw away my wife's blood. Then…read morecharged us wrong. All this after initially telling us that they didn't do the test we were asking for, despite what the website claimed. They did do the test claimed by the website, the employees literally didn't WANT to do it. When made to by the higher-ups the "phlebotomist" just tried to mis-charge us. And then threw our collected samples in the actual trash can.

good place made getting my blood drawn easy. the place was very clean and the lady there was very…read morenice.

My insurance had this place listed as the only option I have near me that accepts my insurance. I…read morecalled the number on this site and can't get through. The phone's been off the hook all day. I call the number from the insurance company provider directory and all I get is immediately sent to a voice mail service that's only interested in government funded insurance. ANSWER THE PHONE!

Wonderful folks who helped me get a nebulizer unit for my Mom on a Saturday. Margaret and Amanda…read morewere helpful and stayed beyond what I'm sure must have been closing time. Amanda gave us a helpful explanation of the unit and its use. Thank you Total Respiratory!

Unos familiares visitaron esta clínica hace unos meses y se sintieron que la recepcionista los…read morepresionó a tomar medicamentos que la doctora no ordenó. La recepcionista les dijo que tenían que hacerse una inyección que no querían. Les dijo no varias veces, y la recepcionista insistió aunque la doctora no se les había mencionado nada acerca de este medicamento. Mis familiares pagaron alrededor de $450 por su visita (para una persona). ------ A family member visited this clinic several months ago and felt a lot of pressure in getting things they didn't want. They were told to get a shot they didn't want. They refused several times, but continued being asked by the receptionist. The doctor never seemed to mention it. They were charged around $450 for a check-up. Overall, my family member felt that this establishment was too expensive, and as another reviewer stated, a bit "money hungry."

Worst visit I ever had, I was expecting very professional care but instead I felt that they were…read moremoney hungry. My wife went because she had an eye infection (conjunctivitis) the nurse practician or Pa, wanted to run so many test on my wife to find out what she had. After she told us the price of the test $450, we decided and told the Nurse practician that we were going to wait to see my wife's physician the next day since we have medical insurance. I felt that she was not happy about our decision and kept telling us that even with insurance we have to pay. I do understand is expensive going to Dr. However I don't like when people try to take advantage of you.

I made an appointment in advance this morning online. It was easy. The ladies up front were…read moreprofessional and helpful. I arrived 3 minutes late. One of the women behind the window informed me I needed to sign in using the kiosk and have a seat. I did that, shortly after I was called to the window for my ID and insurance card for copies to be made. Took a seat in the waiting area and within minutes I was told to take a seat in room two. The phlebotomist came in and took my labs. The process was quick and painless. I had a good experience.

Never enough staff. JAn/Jen is rude and unprofessional. Lines are long and overall staff is not…read morecustomer friendly. Very disappointing

Appointment made online. Quick and easy access. The phlebotomist was very professional and…read morepersonable. Quick in and out.

My appointment has been canceled three times with no explanation at the very last minute.read more

Terrible customer service long wait times.... The girl was extremely rude and unprofessional…read morewrapped the rubber band around my arm really tight, then she taped my arm squeezing my skin together plus bruised my arm from drawing my blood and I don't bruise easily!

Won't take walk ins during business hours because the staff will have to stay later than closing…read more Absolutely ridiculous. If they have a cutoff time for walk ins it should be clearly posted.

Went there for the first time today (5/4/26). People (all who were fasting) lined up before they…read moreeven opened, and when the doors did open, I found the process to be logical and organized. Sign in at the kiosk, sit down, go to the desk when your name is called. I had prepaid, so I handed Michele my paperwork. The phlebotomists moved quickly. When I was called, Michele, a woman of many talents, turned out to be a phlebotomist, too. I'm used to getting finger sticks for INR, but a venipuncture was required. I DIDN'T EVEN FEEL THE NEEDLE GO INTO MY VEIN, which Michele found on the first try! Usually, I'm like a pin cushion when others have drawn blood from me. SHE IS GREAT! Both she and her colleague were polite, kind, knowledgeable, and efficient. I HIGHLY recommend this lab! Thank you, Michele and Clinical Path. Lab in Bastrop, Texas!

Came here for the first time today. I made an appointment for 9am based on the other reviews I…read moreread. I got there with my 15 month old son and brought his stroller so he could sit in that while I got my blood drawn. Come to find the elevator was broken for the building and we had to use the stairs. Quick trip back to the car and we walked up the stairs. I checked in and told the front desk lady about the stroller and that I would have to hold him while I got my blood drawn and she said no worries. Upon being called, my sweet lady asked if my son would let another nurse hold him and I said sure! I got my blood drawn, didn't even feel it, and another nurse held my son and gave him stickers right next to us. 10/10 for everyone there!!! In my car by 9:07am

Our experience here has been very good. Friendly, helpful staff, much shorter wait times that at…read moreBrodie site and this was with no appointment. Complaints that they close for an hour for lunch at this site are inappropriate given that ALL CPL locations close an hour for lunch.

Always get great service here. And conveniently located next to my doctors office. Sometimes it has…read morea very long wait and is closed for lunch for an hour daily.

Good: All of the hands on staff (reception and testing staff) are very friendly and helpful. I feel…read morelike I am in good hands. Bad: Behind the scene operations are not so pleasant or efficient. It has been two weeks since my tests and they still have not been read. This morning when I called again to check I was told they have a shortage of radiologists. My neurosurgeon can't help without seeing the problem.

I come here because, well I prefer ARA to the imaging places in San Antonio and this is the closest…read moreone to SA. Easy scheduling, compassionate and caring staff, and clean facilities. I appreciate the nice ambient lighting and calming vibe in the mammography area. But, boy, do they get busy. The location and parking lot can also be a challenge so drive slowly and carefully and arrive early!