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    First Priority Emergency Room and Urgent ER Care

    4.0 (23 reviews)
    Open • Open 24 hours

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    4 years ago

    The staff was very friendly. They talked to me through everything they were doing. Overall I would go back if needed.

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    Ask the Community - First Priority Emergency Room and Urgent ER Care

    Review Highlights - First Priority Emergency Room and Urgent ER Care

    “The nurses, doctors, and staff at Riverside ER are amazing ...”

    Mentioned in 2 reviews

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    Fast Aid Urgent Care - New Braunfels

    Fast Aid Urgent Care - New Braunfels

    4.2(14 reviews)
    3.8 mi

    My daughter was miserable and we were vacationing nearby. We came in and had a wonderful…read moreexperience. All staff was very friendly and personable. The wait was less than 4 minutes and the doctor listened and was so caring! My son wanted her to listen to his heartbeat too (little brother) and she happily did! We were in and out in about 10 minutes and were very impressed with the level of care received.

    I came in today because I have been experiencing cold and flu symptoms. Unfortunately, I never made…read moreit past the front desk due to an unpleasant interaction with a staff member. I was speaking with a woman about my copay and explaining that I have only ever paid $35 during previous visits. While I was discussing this with her, a male staff member abruptly interrupted our conversation and insisted that the $50 copay was correct. I found his approach to be extremely rude and unprofessional. As someone who is new to the area, I was simply trying to understand the difference in my copay. I would have appreciated a little more patience, courtesy, and understanding rather than being spoken to in a condescending manner. I understand that policies and copay amounts may vary, but I believe patients should be treated with respect and compassion, especially when they are not feeling well. Unfortunately, this interaction left me feeling uncomfortable and discouraged from receiving care at your facility.

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    Fast Aid Urgent Care - New Braunfels
    Fast Aid Urgent Care - New Braunfels
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    First Priority Emergency Room and Urgent ER Care - emergencyrooms - Updated September 2026

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