Use kiosk to check in. Once that was done it was only a few minutes before I was called back. Of…read morecourse I was there around three in the afternoon and the waiting room was empty. Staff was friendly and my stick was painless.....

Came for lab tests. They have evaporated almost all human interaction from the process. If you want…read moreto hang out in their very uncomfortable waiting area, don't do everything ahead of time on-line. If you do all of the human processes for them, it will be relatively straight forward and only moderately expensive. Wow, that was a higher deductible than I anticipated. The staff are friendly, but you can tell they are amazingly process managed. I would really hate to have their job. The bio version of a manufacturing line.

The lady here is incredibly rude. Last time I was here the guy was able to watch my kid while I…read morewent to the bathroom. This time the lady was super rude about it. I had to leave my kids in the car to pee for 2 minutes. I'm not from Texas so I don't know anyone to bring with me to watch my kids. So if you come here don't bring your kids unless you have someone with you. #singlemomprobs

Fast service, helpful and respectful staff who don't make you feel uncomfortable. Better prices…read morethan anywhere else around

My "go to" for lab work. They're super friendly, patient oriented, and extremely efficient by…read moremoving patients thru the process without delay, whether or not you have an appointment.

Brandy at 189 Austin st New Braunfels is amazing literally didn't feel a thing so professional and…read morekind.. love this place

They gave me the wrong test kit AND did not include all the right components, been on the phone 20…read moreminutes going in a circle and cannot reach a real human to get this corrected. They're also only open 630-330 with an hour break at lunch, so no good for working people.

The phlebotomists here are VERY professional and take Thor work seriously! They are always very…read moregentle when they stick and even have food if you need it. They also abide by the two stick rule... I was a bit dehydrated and they went and got another phlebotomist. It's always nice to know you have caring people dealing with you!

Great experience at this little place. I went as a walk-in and as soon as I was done filling out my…read moreforms, I was taken immediately into the back. The nurse took my vitals, asked me some questions and said the doc would be in shortly. I waited only about 4-5 minutes and the doctor came in. She was very kind, thorough, gentle, understanding and knew right away what my problem was. She gave me a prescription, a note for work and it's 2 days later and my condition has improved already. Highly recommend this very clean clinic with at least one fantastic doctor.

NP Analuisa was super throughout and helpful, Staff is very friendly, clinic is clean, and I was in…read moreand out within an hour with solution. Thanks Access Med Clinic.

Since 2021, my husband and I have had our insurance through Obamacare/ Marketplace. It has been so…read morefrustrating because every single year our chosen insurance gets dropped, or we can't find doctors that accept our chosen insurance and then, I have to reschedule EVERYTHING and still try to keep my prescriptions going even though sometimes my pharmacy even changes. It has been a nightmare. This year Aetna was dropped from marketplace. We love our PCP and so we chose our insurance based on being able to keep our PCP. ALL of my doctor requested annual imaging including, mamogram, chest CT, and bone density were all scheduled at a place that did not take Christus since Christus has their own imaging centers. I made the call to Christus imaging. I was anxiously desperate so I waited on hold for around 20 minutes because I was determined to keep my annuals this year. THEN... I was absolutely blessed to have "Miracle" answer the phone. That was her name and she was ABSOLUTELY wonderfully accomodating, friendly, caring, patient and most importantly... competent. She waited for me while I emailed my orders to scheduling and SHE retrieved them so I could actually get my tests scheduled ASAP. ALL of my tests were scheduled through her coordinating efforts between 2 locations right across the street from each other. She gave me location addresses, instructions and what to expect when I arrive to my appointment IN 2 DAYS! It is people like this that make a company great. I an now looking forward to my healthcare with Christus instead of dreading the year to come with new insurance. I hope Christus lives up to the exceptional standard set by this young lady. Thank you for hearing me Miracle and for caring enough to make all of this happen today. Have a Blessed New Year. Gwendelyn Volpe

Went to take our 9 month old for a skull xray. Walked in and the front desk personnel took our…read moreorder and said she would get to us later. Spoken abruptly and rude, we didn't even tell her our name or purpose of being there. After 25 mins of sitting in the waiting room with no information, we finally got called for registration, who was the nicest part of the whole trip. I work in imaging as well and can honestly say she gave horrible customer service and made me not want to come back. The technician was nicer, but the whole experience was one I do not want to do again. I will ask to go somewhere else next time.

I ran across the bad reviews and was shocked. I prefer…read moregoing here for my mammograms. I actually requested my doctor send me here at my last checkup because of how great my experience was the first time. From the minute I walked in, I was treated well. Everyone at this facility was friendly and in good spirits. Nobody enjoys a mammogram, but we laughed our way through. The people at the front were SO kind and the tech was hilarious. Two times, both great experiences.

I would give this office a 2 for wait times 2 for…read morecommunication . Overall appearance of clinic and kind front staff a 4 I took my mom to River City imaging center because her doctor recommended to use them. My mother likes her care at the local hospital associated radiology. When I called they were very courteous and let me know there was a radiologist who specializes in breast imaging . Sounded great and I accepted an appointment for my mother . Only setback was the radiologist was not there everyday so it took 6 weeks to get an appointment. About 1/2 hour wait in the lobby that's ok,but after mammogram the tech left her computer open when she left the room and I could see every patient name scheduled for that day. Big no no for protecting confidentiality. we then were put in a small dressing room to wait 1.5 hours and no one explained why. ( it really was a dressing room ) next she had an ultrasound .After the ultra sound we were told by the tech everything looked ok but to come in 6 mos to repeat it. I was taken Aback that the radiologist did not come to speak with my mother .since she recommended a 6 month follow up. I won't be bringing her back to this radiology center. I prefer to use the hospital based radiology because of their timeliness, better communication and ease of scheduling.