My mother arrived 40 minutes early for her blood work appointment and the waiting area was empty…read more We waited a few minutes before getting called to the back. The tech was gentle and made her relaxed. She had a great experience and would not mind using this facility again.

I literally have mix emotions about here. It's easy to schedule an appointment online but horrible…read moreservice in the actual location. First of all online it says open on weekend but when u try to make an appointment it doesn't let u it says close. They have to fix that. Then I got an email I went 3 weeks ago and suddenly they're gonna charge me extra money I have no idea why when I already paid. Literally not the best service. The girl who drew my blood was just not welcoming. Definitely not my favorite place but I have no choice to come here since it's only thing in Cibolo area.

Terrible customer service long wait times.... The girl was extremely rude and unprofessional…read morewrapped the rubber band around my arm really tight, then she taped my arm squeezing my skin together plus bruised my arm from drawing my blood and I don't bruise easily!

Won't take walk ins during business hours because the staff will have to stay later than closing…read more Absolutely ridiculous. If they have a cutoff time for walk ins it should be clearly posted.

Use kiosk to check in. Once that was done it was only a few minutes before I was called back. Of…read morecourse I was there around three in the afternoon and the waiting room was empty. Staff was friendly and my stick was painless.....

Came for lab tests. They have evaporated almost all human interaction from the process. If you want…read moreto hang out in their very uncomfortable waiting area, don't do everything ahead of time on-line. If you do all of the human processes for them, it will be relatively straight forward and only moderately expensive. Wow, that was a higher deductible than I anticipated. The staff are friendly, but you can tell they are amazingly process managed. I would really hate to have their job. The bio version of a manufacturing line.

Quick service and the lab technicians are very friendly. Very easy to schedule an appointment and…read moreeasy check-in.

They gave me the wrong test kit AND did not include all the right components, been on the phone 20…read moreminutes going in a circle and cannot reach a real human to get this corrected. They're also only open 630-330 with an hour break at lunch, so no good for working people.

Didn't tell me the amount I would pay before I got the services complete. Winded up owing $110.00,…read moreI paid a little every time I got my check every two weeks. They sent me a threatening email stating that if I didn't pay the full amount I would be sent to collections. Then tell me how much I owe up front, I could have talk to my insurance to see 100% what was and wasn't covered. This place is awful and they don't care about anyone. I could just imagine the people who can't afford $10 to $20 here and there when they get paid. They slap people with bills they are not expecting. I won't ever use this company ever again. I wish I could give no stars.

3rd attempt to complete a scheduled appointment at Labcorp. 3rd location, Toepperwein location,…read moresaved the day. Quick and friendly customer service.

The lady here is incredibly rude. Last time I was here the guy was able to watch my kid while I…read morewent to the bathroom. This time the lady was super rude about it. I had to leave my kids in the car to pee for 2 minutes. I'm not from Texas so I don't know anyone to bring with me to watch my kids. So if you come here don't bring your kids unless you have someone with you. #singlemomprobs

Fast service, helpful and respectful staff who don't make you feel uncomfortable. Better prices…read morethan anywhere else around

My "go to" for lab work. They're super friendly, patient oriented, and extremely efficient by…read moremoving patients thru the process without delay, whether or not you have an appointment.

Made an appointment as that is what is "encouraged" and there were walk in appointments being…read morehelped first. I suggest just to use labcorp because at least you'll be able to talk to a person and not check in to a computer. And when I finally got called back they thought I was there for blood work. Not urine sample. To add to this they misplaced someone's sample when I was there. Highly unorganized and unprofessional.

We just saw Stephanie (it sounded like she was actually from the Toepperwein location) for a…read morewalk-in blood draw at Quest at Creekside for my 7 year old son. Like most kids, he was not having it and fought hard. She was very patient and professional while we tried to get him to cooperate. Ultimately we had to hold him and even with the moving he was doing, Stephanie got the needle in quick on the first try and was able to get the three vials we needed in no time. I very much appreciate her accuracy on a moving target.

Been going to this place for months the service is amazing they take good care of you and make sure…read moreu have a smile on your face the whole time best rehab place to go

I picked this company because of the reviews but have been disappointed with their service. They…read moredon't give straight answers, they don't return calls, I had to keep calling them, and I was charged for equipment that the dr said was covered by my insurance because they wouldn't send my medical records. Only one session was productive because he explained what and how I needed to do the exercises, the two prior were more engaged in their conversations to help me. Before posting this I tried to give them an opportunity to resolve their issues but once again they did not. I posted a review and got a call and was told that they would resolve the issue being charged for the device but I'm still getting charged.